Ford Freestar Complaints

2,533 consumer complaints on file.

#10410387July 4, 2011
TRACTION CONTROL SYSTEM
2005 FORD FREESTAR 75,000 MILES. TRACTION CONTROL OFF LIGHT ILLUMINATES APPROXIMATELY 2 MINUTES AFTER VAN IS IN DRIVE. WHEN TIRES START TO SPIN, THE COMPUTER DISPLAYS "TRACTION CONTROL ACTIVE". POSSIBLE FALSE WARNING LIGHT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410384July 4, 2011
WHEELS
2005 FORD FREESTAR, 89,000 MILES. HIGH PITCH "WHISTLING" NOISE DRIVER SIDE FRONT WHEEL. BEARING SEAL WAS BAD. A BEARING HUB ASSEMBLY, COSTING $225, WAS NEEDED TO FIX THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410386July 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR, 94,000 MILES. TRANSMISSION SLIPS SLIGHTLY AND ENGAGES HARD WHEN SHIFTING FROM PARK TO REVERSE AND ALSO FROM NEUTRAL INTO DRIVE. THIS PROBLEM IS INTERMITTENT. OCCURS MOSTLY WHEN BACKING OUT OF GARAGE AND THEN PULLING FORWARD ONTO STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410025June 30, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
IT HAPPENED TO ME ON WED APRIL 13, 2011. DRIVING ALONG STEP ON GAS, RPM?S RISE BUT MY 2004 FORD FREESTAR VAN WASN?T GOING ANYWHERE. THE VAN HAS ONLY 91,000 MILES ON IT. MY TRANSMISSION SHOP SAID THERE WHERE TWO PROBLEMS, FIRST THE MAIN SEAL ON THE TRANSMISSION FAILED. IT WARPING WHICH CAUSED THE SEAL TO TEAR, SECONDLY THE MAIN SHAFT FROM THE TRANSMISSION TO THE TORQUE CONVERTER WOULD NOT COME OUT OF THE TORQUE CONVERTER. HE STATED THAT BOTH OF THESE ISSUE ARE FACTORY DEFECTS. AFTER SPENDING $3,175.00 TRANSMISSION IS TOTALLY REBUILT. FORD SHOULD PAY FOR THIS. DOES ANYBODY OUT THERE KNOW HOW TO ATTACH PICTURES TO THIS CLASS ACTION LAWSUIT? IF YOU DO PLEASE PUT POST HERE HOW TO POST THEM. I WOULD LIKE TO POST THE PICTURES OF THE PROBLEMS THAT MY TRANSMISSION SHOP TOOK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10410076June 30, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN THE VEHICLE BEGAN TO JERK AND THEN STALLED. THE FUEL GAUGE WARNING INDICATOR WAS ILLUMINATED AND THE ENGINE RESTARTED AND RESUMED NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETECTED THAT THE COMPUTER MAIN BRAIN EXHIBITED WATER DAMAGE AND RECOMMENDED THAT THE VEHICLE BE INSPECTED BY THE DEALER. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF BEING REPAIRED AT THE OWNER'S EXPENSE. THE VIN AND FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409296June 29, 2011
ELECTRICAL SYSTEM, VISIBILITY:GLASS, SIDE/REAR
REAR WINDOW POPPED / SHATTERED WHILE PARKED. NO VANDALISM. CAR WAS RUNNING AND REAR DEFROSTER WAS ON. WEATHER WAS 60 DEGREES AND CLOUDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409146June 28, 2011
POWER TRAIN:MANUAL TRANSMISSION
2006 FORD FREESTAR FAILED TO MOVE FORWARD IN GEAR WHILE DRIVING ON BUSY ROAD. THIS OCCURRED TWO DIFFERENT TIMES. MOST RECENT INSTANCE SAW ME AND MY 4 YEAR OLD DAUGHTER PLACED IN PERIL. I HAVE HAD TRANSMISSION REPLACED ONLY TO FIND THAT PROBLEMS MAY BE THE RESULT OF THE PCM FAILING AS A RESULT OF GETTING "WET" DUE TO A FAULTY SEAL ON THE BOX THAT HOUSES THE PCM. MOST RECENT INCIDENT NEARLY RESULTED IN OUR NEARLY BEING REAR ENDED BY A SEMI TRACTOR TRAILER AT 50 MPH. FORTUNATELY, I HAD THE PRESENCE OF MIND TO SHIFT TO NEUTRAL, RESTART VAN AND COAST OFF ROAD JUST AHEAD OF TRUCK. VAN STALLED AND WOULD NOT RUN. HAD TO LEAVE AT GARAGE OUT OF TOWN AND GET A RIDE HOME FOR MY AND MY 4 YEAR OLD DAUGHTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409228June 28, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
MY TRANSMISSION JUST FAILED. LUCKILY MY WIFE WAS DRIVING ON A LOCAL STREET AND WAS ABLE TO SAFELY PULL INTO A BUS STOP. THE CAR HAD TO BE TOWED AND JUST FOUND OUT THAT THE TRANSMISSION HAS TO BE REBUILT. WE STILL HAVE PAYMENTS LEFT AND WE ONLY ONE VEHICLE. IT COULD TAKE UPTO A WEEK TO FIX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409234June 28, 2011
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THE VEHICLE SUDDENLY STALLED IMMEDIATELY AFTER IT STOPPED. THE VEHICLE WAS TOWED TO THE CONTACTS HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THERE WAS AN OPEN INVESTIGATION UNDER NHTSA ACTION NUMBER: PE10033 (VEHICLE SPEED CONTROL POWER, TRAIN:AUTOMATIC TRANSMISSION CONTROL MODULE (TCM, PCM)) THAT MAY BE RELATED TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409054June 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
OUR 2004 FORD FREESTAR LIMITED WITHOUT WARNING SUDDENLY LOST POWER IN HEAVY TRAFFIC. THE VEHICLE STARTED TO SLOW DOWN, AND THE ENGINE RPM RACED. WE WERE ABLE TO COAST TO THE SIDE OF THE ROADWAY, WHERE THE VEHICLE HAD NO FORWARD OR BACKWARDS POWER. WE WERE STUCK UNTIL A REPAIR GARAGE COULD BE REACHED AND ARRANGEMENTS MADE FOR RETRIEVAL. THE VEHICLE HAD TO BE LOADED ON A TRAILER AND TOWED FROM THE SIDE OF THE ROADWAY. THE VEHICLE IS NOW AT THE REPAIR FACILITY AWAITING DISASSEMBLY AND DIAGNOSIS OF THE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409074June 27, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE NOT HAD ANY PROBLEM WITH MY 2005 FORD FREESTAR IN THE PAST. I WAS DRIVING ALONG ON AN INTERSTATE AND EXPERIENCED A LOSS OF POWER. THE VEHICLE SLOWED DOWN AND WOULD NOT ACCELERATE ANYMORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10409711June 26, 2011
POWER TRAIN
WE WERE DRIVING EAST ON THE PA TURNPIKE JUST PAST HERSHEY EXIT AND THE VEHICLE WAS SET ON CRUISE AT 65MPH. ALL OF THE SUDDEN THE ENGINE WENT INTO A HIGH REV AND THE TACH SHOT UP TO 5000 RPM. I HIT THE BRAKE TO KILL THE CRUISE AND THEN STEPPED ON THE GAS AND IT JUST REVVED UP, AS I WAS CONTINUALLY LOSING SPEED. I PULLED OFF THE HIGHWAY,THANK GOD THERE WAS A PULLOVER SO I DIDN'T HAVE TO STAY ON THE SHOULDER OF THE ROAD. I WAS DEAD IN THE WATER, NO FORWARD OR REVERSE AT ALL! NO WARNING IT JUST HAPPENED OUT OF NO WHERE. I WAS TAKING MY GIRLFRIEND TO HER DOCTOR APPOINT AT U OF PENN CHILDRENS HOSPITAL FOR HER DISEASE,SHE IS SEVERELY DISABLED AND WE NEED THE VAN FOR HER POWER WHEEL CHAIR. I AM VERY DISAPPOINTED FORD WILL NOT OWN UP TO THE FAILURES IN THIS PARTICULAR TRANSMISSION. THERE ARE COMPLAINTS ALL OVER THE WEB ABOUT THIS MODEL AND IT'S FAILING TRANSMISSIONS AT 70 TO 80 K MILES. WE ARE BOTH DISABLED AND NOW HAVE NO TRANSPORTATION AND NO WAY TO PAY FOR A $2500-$3400 TRANSMISSION REPLACEMENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408861June 25, 2011
ELECTRICAL SYSTEM
MY 2004 FORD FREESTAR ENGINE LIGHT AND OTHER LIGHTS CAME ON, AND THE MINIVAN STARTED TO STALL, EACH TIME I WOULD HAVE TO RESTART AND DRIVE WITH HAZARDS ON TRYING TO GET HOME, IT BECAME DANGEROUS AND HAD TO TAKE MY CHANCE AND PULL OFF THE ROAD INTO A BUSINESS DRIVEWAY, AND LEAVE THE VAN. THE BRAKES WOULD NOT WORK, THEY STIFFENED UP AS DID THE STEERING WHEEL. I WAS LUCKY I WASN'T IN AN ACCIDENT AS IT STARTED OUT OF THE BLUE. IT HAD BEEN SITTING IN MY DRIVEWAY FOR TWO DAYS AND THE WEATHER HAD BEEN RAINY FOR THOSE TWO DAYS, AND I THINK IT WAS CAUSED DUE TO SOME WATER LEAKAGE INTO THE TRANSMISSION AREA. I HAD A SIMILAR ISSUE A FEW YEARS AGO AND TOOK IT TO THE FORD DEALER WHERE I BOUGHT THE VAN AND THEY SAID IT WAS A WATER GETTING INTO THE SYSTEM AND THEY FIXED THE PROBLEM AT THE TIME. NOW I AM BEING TOLD THAT I HAVE TO HAVE IT PUT ONTO A MACHINE AND PAY 85 DOLLARS TO HAVE IT CHECKED OUT. I KNOW THIS IS AN ISSUE WITH THESE MINIVANS AND I DON'T FEEL I SHOULD HAVE TO FORK OUT A LOT OF MONEY TO GET IT FIXED WHEN IT IS A PROBLEM WITH THE MODEL, AND FORD SHOULD DO SOMETHING ABOUT IT. IT IS A SAFETY ISSUE AND ONE DAY SOMEONE WILL GET HURT OR WORSE FROM THIS. SOMEONE NEEDS TO ISSUE A RECALL SO THAT THESE CONCERNS ARE DEALT WITH!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408640June 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR VAN, REPLACED THE TRANSMISSION AND TORQUE CONVERTER. LOSS POWER AND RPMS INCREASED, GEARS IN TORQUE CONVERTER WERE STRIPPED. NEW CERTIFIED TRANSMISSION DOING SOME OF THE SAME ISSUES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10408664June 23, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION FAILURE WITH NO ADVANCED WARNING (IE. NO TRANSMISSION SLIPPING, NO NOISE, NO SHAKING ETC...) ON EXPRESSWAY WITH WIFE AND TWO CHILDREN. DECELERATION IN TRAFFIC TRAVELING 65 MPH WITH NO BRAKE WARNING TO THOSE BEHIND US COULD HAVE BEEN CATASTROPHIC!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407764June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSIONS ARE FAULTY AND IT SHOULD BE THE MANUFATURERS RESPONSIBILITY TO FIX THE PROBLEMS THEY CREATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407760June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 45 MPH, THE CONTACT STATED THAT SHE ATTEMPTED TO ACCELERATE FORWARD WHEN THE VEHICLE STALLED WITHOUT WARNING. THE DEALER ADVISED THE CONTACT THAT THERE WAS NO VALID WARRANTY AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT PROVIDED NO ASSISTANCE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE TRANSMISSION PUMP FAILED AND NEEDED TO BE REPLACED. THE CONTACT WAS AWAITING REPAIRS. THE CURRENT AND FAILURE MILEAGE WAS 77,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407771June 21, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND NOTICED THAT THE ENGINE EXHIBITED AN INCREASE IN RPMS BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TOWED TO THE CONTACTS HOME AND LATER INSPECTED BY AN INDEPENDENT MECHANIC WHO ADVISED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED BECAUSE IT HAD DETACHED FROM THE VEHICLE. THE REPAIRS WERE PERFORMED YET THE FAILURE RECURRED WHILE DRIVING APPROXIMATELY 55 MPH AND THE TORQUE CONVERTER WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407542June 20, 2011
UNKNOWN OR OTHER
A FEW MONTHS AGO MY CHECK ENGINE LIGHT CAME ON AND VEHICLE FELT LIKE IT WANTED TO STALL OUT, THE COMPUTER AT THE SHOP SAID THAT THERE WAS A MISFIRE, REPLACED SPARK PLUGS AND WIRES, LIGHT WENT OUT, 2 DAYS LATER LIGHT BACK ON SAME THING, SHOP COULD FIND NOTHING ELSE WRONG WITH THE VAN, WE THEN WENT TO ANOTHER SHOP WHO AFTER HAVING IT FOR A WEEK AND NOT BEING ABLE TO FIGURE OUT THE PROBLEM SAID IT WAS AN OXYGEN SENSOR, PAID $460 TO HAVE THIS REPLACED, VAN RAN GREAT FOR 3 DAYS THEN LGHT BACK ON AND SAME THING, WITHIN 2 DAYS THE LIGHT WENT BACK OFF, THIS HAPPENED ON AND OFF FOR MONTHS THEN FINALLY 3 WEEKS AGO WHILE TURNING A CORNER, THE VAN JUST DIED AND LOST POWER IN THE MIDDLE OF AN INTERSECTION, UNABLE TO GO INTO REVERSE OR ANYTHING WAS ABLE TO RESTART THE VAN LONG ENOUGH TO GET OUT OF INTERSECTION THEN IT DIED AGAIN AND WAS ABLE TO COAST TO SIDE OF ROAD BUT WAS UNABLE TO PUT VAN IN REVERSE, MY NORMAL MECHANIC COULD NOT FIGURE OUT THE PROBLEM THE COMPUTER KEPT READING DIFFERENT ERROR CODES , HE THEN TOOK IT TO THE LOCAL DEALER, WHERE THEY HAVE NOW HAD IT FOR 3 WEEKS AND ARE UNABLE TO FIND ANYTHING WRONG WITH IT, THEY DID ADMIT THAT THEY HAVE BEEN HAVING PROBLEMS WITH THE PCM GETTING WET BUT THEY CANNOT FIND ANYTHING WRONG WITH IT, IT IS NOW RUNNING, GOING INTO REVERSE AND NO CHECK ENGINE LIGHT (AT THIS TIME). I WAS ALSO TOLD THAT THIS COULD LEAD TO EVENTUAL TRANSMISSION PROBLEMS AS WELL, SO NOW I HAVE TO WORRY ABOUT DRIVING IT AT ALL, BECAUSE NOONE CAN FIX IT, SO IT WILL EVENTUALLY DO IT AGAIN??? *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10407590June 20, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING FROM ABILENE, TX TO PADRE ISLAND, ON IH-10 BETWEEN JUNCTION AND KERRVILLE, TX. CRUISE SET FOR 70-71. TOPED A GRADE IN ROAD, INSTEAD OF RETURNING TO REGUALR GEAR TRANSMISSION QUIT, SPEEDOMETER STARTED DROPING AND TACHOMETER REVED UP TO 6,000 RPM. ENGINE RAN NORMALLY BEFORE INCIDENT AND RUNS NORMALLY AFTER INCIDENT; WHEN TRANSMISSION PUT IN ANY GEAR VEHICLE ACTS LIKE THERE IS NO TRANSMISSION IN IT. THERE WAS NO NOISE, NO FLUID LEAKS SPOTED, NO WARNING INDICATORS ON INSTRUMENT PANEL. PARK POSITION DOES WORK WILL HOLD VEHICLE AS DESIGNED. COST (SO FAR) $640.00 FOR TOWING FROM IH-10 TO ABILENE, TX. ESTIMATED COST OF REPAIR $750 - $1600. REFER TO NHTSA CASE NO.'S PE09033 AND EA09016 FOUND ON THE NHTSA WEB-SITE. SUSPECT EITHER TORQUE CONVERTOR FAILURE OR SPLINES ON SHAFT STRIPED. TOWED IN TODAY JUNE 20, 2100 FOR REPAIRS, SO ACTUAL CAUSE NOT KNOWN AT THIS TIME. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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