Ford Freestar Complaints

2,533 consumer complaints on file.

#10265502April 15, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING HOME FROM VACATION WITH FAMILY IN OUR 2005 FORD FREESTAR WHEN THE TRANSMISSION FAILED. FORTUNATELY WE WERE NOT ON THE INTERSTATE WHEN IT HAPPENED BECAUSE WE WERE DRIVING DOWN THE HIGHWAY WHEN, ALL OF A SUDDEN, IT WAS LIKE THE GAS PEDDLE WAS UNPLUGGED. WE HAD TO PUSH IT OUT OF THE ROAD. DRIVE NOR REVERSE WORKED. HAD TO HAVE TOWED. THE TORQUE CONVERTER WAS REPLACED AT A LARGE COST AFTER THE LARGE COST TO GET HOME IN A CAB AND THEN A RENTAL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265096April 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AT FREEWAY SPEEDS OF 60 MPH, TRANSAXLE LIGHT BEGINS TO FLASH ON AND OFF ON MY 2004 FORD FREESTAR. FORD SERVICE TOLD ME THAT IF THE LIGHT ONLY FLASHES AND DOES NOT REMAIN LIT, DON'T BOTHER BRINGING IT IN BECAUSE THEY WILL NOT BE ABLE TO DIAGNOSE A PROBLEM. ON TWO OCCASIONS, THE VEHICLE LOST POWER OF ACCELERATION. RPMS INCREASED TO 4,000 BUT VEHICLE FORWARD MOTION SLOWED TO A STOP. BOTH OCCASIONS WERE ON THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265179April 13, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION JUST DROPPED OUT OF GEAR WHILE DRIVING DOWN THE ROAD. THIS IS THE SECOND TIME IN 15 MONTHS. THIS WILL COST ANOTHER $1500. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265027April 12, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING DOWN THE HIGHWAY AND THE TRANSMISSION IN MY 2004 FORD FREESTAR DROPPED INTO NEUTRAL . TOWED IT TO FORD DEALERSHIP AND THEY SAID THEY TRANSMISSION WAS GONE. I HAVE DONE SOME RESEARCH AND IT SEEMS THAT THERE IS A PROBLEM WITH THE TRANSMISSION THAT FORD IS USING IN THESE FREESTARS. THERE ARE TO SMALL AND THE VAINS ON THE TORQUE CONVERTERS ARE SHEARING OFF, DUE TO THE STRAIN ON THEM. I DO NOT UNDERSTAND WHY THIS IS NOT BEING INVESTIGATE BY NHTSA. THIS A LEGAL COMPLAINT AND IT SEEMS THAT YOU ALL ARE JUST CLOSING YOUR EYES TO THE MATTER. IT SHOULDN'T TAKE SOMEONE GETTING KILLED BEFORE IT IS INVESTIGATED, BUT I GUESS THAT IS WHAT YOU ALL ARE WAITING FOR. I KNOW THERE HAS BEEN SEVERAL COMPLAINTS FILED ABOUT THE SAME PROBLEM. I HOPE NHTSA IS NOT BEING BOUGHT OFF BY THE CAR MANUFACTURERS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264836April 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
AS WITH ALOT OF FREESTAR 2005 OWNERS...THE TRANSMISSION FAILED AT 50,000 MILES. NO HINT OF FAILURE...JUST PULLED UP TO STOP SIGN AND WOULD NOT MOVE WHEN TRAFFIC WAS CLEAR. MY WIFE AND ANOTHER COUPLE HAD TO PUSH THE CAR ACROSS THE INTERSECTION TOO REACH A SAFE HAVEN. LUCKY THAT OTHER CARS TRAVELING ON THAT ROAD GAVE THE PUSHERS THE RIGHT OF WAY AND NOBODY WAS INJURED. IT WAS A VERY BAD SITUATION TO BE IN. FORD NEEDS TO ADDRESS THIS AS MY COST IS OVER $3500.00 TO REPLACE THE TRANSMISSION THAT SHOULD HAVE LASTED MUCH, MUCH LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264881April 9, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE AT 71,817 MILES. TRANSMISSION HAS NO FORWARD OR REVERSE. COMPLETE TRANSMISSION FAILURE AFTER GREAT SERVICE AND MAINTENANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10264082April 3, 2009
POWER TRAIN, ENGINE AND ENGINE COOLING, INTERIOR LIGHTING, ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE DOES NOT GO INTO GEAR AND THE RPM'S GO UP AND DOWN. WHEN DRIVING MORE THAN 15 MPH, THE VEHICLE BEGINS TO JERK. WHEN DRIVING MORE THAN 20 MPH, THE INTERIOR LIGHTING ILLUMINATES AND THE VEHICLE STALLS. THE VEHICLE WAS TOWED TO AN AUTO BODY SHOP, BUT THEY COULD NOT LOCATE THE CAUSE OF THE FAILURE AFTER APPROXIMATELY FOUR DIAGNOSTIC TESTS. CURRENTLY, THE VEHICLE IS STILL AT THE REPAIR SHOP. THE FIRST THREE REPAIRS WERE AT THE CONTACT'S EXPENSE, BUT THE FAILURE STILL PERSISTS. THE FAILURE MILEAGE WAS 20,710 AND CURRENT MILEAGE WAS 20,986. UPDATED 05/05/09 *BF UPDATED 05/06/09*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263998April 2, 2009
WHEELS, STEERING
PURCHASED A FORD FREESTAR IN 2004. LAST JULY ,I NOTICED PUDDLES OF OIL IN MY DRIVEWAY AND A KICK IN THE WHEEL WHEN TURNING. PROCEEDED TO MY MECHANIC,ON AN EMERGENCY BASIS,AND FOUND OUT THAT IT HAD TO BE FIXED IMMEDIATELY. IT TURNED OUT TO BE THE RACK AND PINION. I CHECKED THE RECALL LIST WITH NHTSA AND FOUND THAT FORD RECALLED APPROXIMATELY 34,000 CARS WITH THE PROBLEM. THE REPORT INDICATED THAT THE LINKING FLUID GOOD CAUSE SMOKE. MY VIN NUMBER DID NOT MATCH THE RECALL LIST. JUST RECENTLY(MARCH,2009),I STARTED HEARING SCREECHING SOUNDS COMING FROM THE CAR. IT WOULD SUBSIDE WHEN GOING AROUND CURBS ETC..TURNING THE WHEEL SLIGHTLY -WOULD ELIMINATE THE SOUND. AGAIN,I CHECKED RECALLS AND FOUND RECALLS FOR HUB PROBLEMS. IF NOT FIXED THE WHEEL ATTACHED TO THE AXLE WOULD CAUSED STEERING DIFFICULTY AND A POSSIBLE CRASH. CHECKED RECALL VIN NUMBER AND IT DID NOT MATCH. CONTACTED FORD PROBLEM BUREAU AND REGISTERED A COMPLAINT. I HAVE PRESENTLY 23,500 MILES. I HAVE REGISTERED A COMPLAINT WITH THE FEDERAL TRADE COMMISSION. I BELIEVE THAT THERE ARE OTHER 2004 FORD FREESTARS WITH THE SAME PROBLEM. THE CAR CANNOT BE DRIVEN FOR FEAR OF AN IMMEDIATE MECHANICAL BREAK DOWN. FORD SHOULD STEP FORWARD AND CORRECT THE SITUATION FOR THOSE OWNERS WHO HAVE SPENT MONEY TO REPAIR THE PROBLEMS. I CANNOT SELL THE VEHICLE. HOW CAN I IMPOSITION OTHERS!I 'M GLAD THERE WASN'T A NEGATIVE OCCURRENCE WHERE INJURIES EXISTED. AS A SENIOR CITIZEN,COST OF CONTINUOUS REPAIRS AND THE SAFETY ISSUE PREVAILS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263769March 31, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE RAINY EVENING OF MARCH 10, 2009, THE TRANSMISSION ON MY 2006 FORD FREESTAR WITH ONLY 45,000 MILES COMPLETELY STOPPED RUNNING. I HAD JUST MADE A RIGHT TURN ONTO AN UNLIT RESIDENTIAL STREET WHEN MY CAR JUST STOPPED MOVING. I WAS PUSHING THE GAS AND HEARING THE ENGINE CHANGE BUT WITH MY CAR IN "D" THERE WAS NO MOTION. WITH THE VEHICLE STILL RUNNING, I TRIED THE OTHER MOVEMENT GEARS WITH NO REACTION. MY CAR HAD JUST COMPLETELY STOPPED ON THE ROAD WITH NO WARNING! THANK GOODNESS THAT WAS NOT A LOT OF TRAFFIC THAT NIGHT. HAD THE VEHICLE TOWED TO THE FORD DEALERSHIP WHERE IT WAS PURCHASED AND THE TRANSMISSION WAS REPAIRED BY REPLACING THE TORQUE CONVERTER AND WHATEVER OTHER WORK WAS REQUIRED TO GET IT WORKING. THEY ONLY GAVE ME A 1 YR/12,000 MILE WARRANTY, WHICH IS JUST SCARY. IT WAS IN THE SHOP FOR JUST OVER A WEEK. HAVE NOTICED THAT IT NOW SEEMS TO OCCASIONALLY HESITATE WHILE I AM DRIVING IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263539March 29, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FORD FREESTAR VAN WITH ABOUT 75,000 MILES ON IT STOPPED WORKING WHILE I WAS DRIVING ABOUT 55MPH. THE CAR DID NOT DIE BUT IT JUST WOULD NOT DRIVE AND STARTED MAKING A WINING SOUND. THERE WAS NO WARNING, NO LIGHT ON THE DASH. IT JUST STOPPED. HAD I BEEN IN TRAFFIC OR ON THE INTERSTATE, THERE COULD HAVE BEEN A MAJOR ACCIDENT. FORD WILL NOT PAY FOR THE PROBLEM BECAUSE THE WARRANTY IS OUT, BUT I AM NOT THE ONLY ONE DRIVING A FREESTAR WITH THIS PROBLEM. I BELIEVE A RECALL IS NEEDED ON FORD FREESTAR VANS MADE IN 2004. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263121March 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 10 MPH, THE VEHICLE CHANGED GEARS AND AUTOMATICALLY SHIFTED INTO NEUTRAL WITHOUT THE GEARS BEING MOVED. THE CONTACT ATTEMPTED TO PLACE THE VEHICLE INTO DRIVE, BUT WAS UNSUCCESSFUL. SHE THEN PLACED THE VEHICLE INTO REVERSE AND WAS ABLE TO MOVE THE VEHICLE TO A SECURE LOCATION AWAY FROM THE ROAD. THE VEHICLE FAILED COMPLETELY AND LOST TOTAL POWER. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP AND THE TECHNICIAN STATED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS REPAIRED AT THE COST OF $3,600. THE CONTACT IS IN THE PROCESS OF NOTIFYING THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGES WERE 94,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263156March 26, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE ACCELERATING ONTO THE FREEWAY, THE TRANSMISSION FAILED COMPLETELY. WE WERE FORCED TO COAST OFF OF THE FREEWAY INTO AN ABANDONED WEIGH-STATION. THE TRANSMISSION WAS COMPLETELY INOPERABLE AS NO GEAR WOULD WORK. VEHICLE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED, AND WE ARE FORCED TO REPLACE THE ENTIRE TRANSMISSION UNIT AT A COST OF $3500. VEHICLE HAS JUST OVER 82,000 MILES ON THE ODOMETER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262962March 24, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON THIS VEHICLE HAS GIVEN OUT TWICE. FROM INFORMATION POSTED BY OTHER OWNERS, THIS IS A COMMON PROBLEM WITH THIS VEHICLE. I WAS IN THE MIDDLE OF TRAFFIC WHEN THE GEARS DISENGAGED AND THE TRANSMISSION FAILED. I HAD TO MANEUVER THE CAR OUT OF THE WAY OF TRAFFIC. I NEARLY GOT INTO AN ACCIDENT, BECAUSE I WAS NOT ABLE TO ACCELERATE PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262352March 18, 2009
WHEELS
2004 FORD FREESTAR SEL - ~23000 MILES ON THE VEHICLE I HAVE BEEN HEARING AN INTERMITTENT SQUEALING NOISE COMING FROM THE RIGHT FRONT WHEEL. I BROUGHT THE CAR TO THE DEALER FOR REGULAR MAINTENANCE, BUT THEY SAID NOTHING ABOUT THE NOISE. THE NOISE CONTINUED TO GET WORSE. I SEARCHED ON THE INTERNET FOR PEOPLE WITH SIMILAR PROBLEMS AND FOUND OUT ABOUT A RECALL FOR THE FRONT HUB, ROTOR, AND WHEEL BEARING (ID #52707). MY VIN WAS NOT INCLUDED IN THE RECALL NOTICE. WHEN I BROUGHT THE CAR BACK TO THE DEALER, THEY SAID THAT THE FRONT RIGHT WHEEL HUB AND BEARING WERE THE CAUSE AND NEED TO BE REPLACED. THIS WILL COST ME $420. I TOLD THEM ABOUT THE RECALL NOTICE AND SAID THERE WAS NOTHING THEY COULD DO IF THE CAR WAS NOT ON THE ORIGINAL RECALL LIST. I CALLED FORD AND THEY SAID THEY WOULD ONLY PAY FOR THE ISSUE IS NHTSA INCLUDED MY VIN IN THE RECALL LIST. I AM WRITING THIS COMPLAINT TO SEE IF MY VEHICLE CAN BE INCLUDED IN THE RECALL LIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262197March 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MY WAY TO WORK THE TRANSAXLE LIGHT BEGAN BLINKING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE PURCHASED. WAS TOLD THAT A PART HAVING TO DO WITH THE TRANSMISSION AND TORQUE CONVERTER WAS BAD. AT FIRST WAS TOLD IF WE COULD WE SHOULD GET OUT OF THE VEHICLE NOW. WE CAN NOT AFFORD ANOTHER VEHICLE!! THIS VEHICLE IS ONLY 4 YEARS OLD. WE ARE THE ONLY OWNERS. PRIOR TO PURCHASE THE VEHICLE WAS A RENTAL VEHICLE FOR A DEALERSHIP (WE PRESUME IT WAS THE DEALERSHIP WE PURCHASED IT FROM) WHILE IT HAS 93000 MILES WE TAKE CARE OF OUR VEHICLES! THE TRANSMISSION WAS REPAIRED LESS THAN 10 MONTHS AGO, NOW WE ARE EXPERIENCING PROBLEMS WITH THE SAME THING. FORD NEEDS TO DO SOMETHING TO MAKE IT RIGHT FOR THEIR CUSTOMERS AND TAKE CARE OF THESE PROBLEMS. WE HAVE HAD OLDER VEHICLES WITH LESS PROBLEMS. WE HAVE EXPERIENCED: LIFTGATE PROBLEMS, COIL PROBLEMS AND TRANSMISSION PROBLEMS X2. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262196March 17, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
SLOWED TO STOP AT TRAFFIC LIGHT, PRIOR TO COMING TO A COMPLETE STOP, THE LIGHT CHANGED AND WHEN I ACCELERATED NOTHING HAPPEN. IN THE MIDDLE OF TRAFFIC I WAS ABLE TO GLIDE INTO A GAS STATION. LUCKILY TRAFFIC WAS JUST BEGINNING TO MOVE. COULD HAVE BEEN VERY DANGEROUS!! VEHICLE WAS TOWED TO DEALERSHIP WHERE WE PURCHASED. CAUSED THOUSANDS TO ONLY REPLACE SOME PARTS OF THE TRANSMISSION!! *TR DUPLICATE TO 10262197*SMCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262063March 16, 2009
ENGINE AND ENGINE COOLING
THE CAR STALLED AT AN INTERSECTION AND RESTARTED AND STALLED CONTINUALLY. HAD IT TOWED TO A REPAIR SHOP. THE COMPUTER SHOWED A LOT OF FUNNY READINGS LIKE IT WAS GOING 122 MPH WHILE AT A STAND STILL. HE DETERMINED THAT WATER HAD LEAKED IN THE PCM. DRIED IT OUT AND SEALED IT AND MADE REPAIR ACCORDING TO TSB. THIS IS THE THIRD TIME THAT IT HAS HAPPENED. THE ISSUE IS DRIVABLE AND POTENTIAL FOR ACCIDENTS AND MY WIFE BEING STRANDED IN UNDESIRABLE NEIGHBORHOODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262071March 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
VAN HAD 38,000 MILES AT TIME OF INCIDENT. TRAVELING ON VACATION WITH FAMILY AND HAD BEEN DRIVING NON-STOP FOR ABOUT FIVE HOURS. WEATHER WAS COOL AND DRY, NIGHT TIME, AND CRUISE SET ON 65 MPH. DROPPED OUT OF OVERDRIVE TO PASS A VEHICLE AND TRANSMISSION FELT LIKE IT SLIPPED INTO NEUTRAL. COASTED TO STOP AND COULD NOT SHIFT INTO ANY FORWARD OR REVERSE GEARS. TOWED VEHICLE TO FORD DEALER AND REPLACED (WHAT I WAS TOLD) ENTIRE TRANSMISSION. SERVICE ADVISOR TOLD ME THAT TRANSMISSION PAN WAS FULL OF METAL SHAVINGS AND TORQUE CONVERTER HAD SHEERED ALL THE BLADES. PROBLEM RECURRED ALMOST TWO YEARS LATER AT 70,000 MILES WHEN SHIFTING TO REVERSE WHILE PARKED IN DRIVEWAY... BUT THAT'S ANOTHER COMPLAINT. *TR DUPLIATE TO 10262072*SMCH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262072March 16, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
THIS IS THE SECOND TIME IN TWO YEARS THAT THE TRANSMISSION HAS INEXPLICABLY GONE OUT IN MY 2004 FORD FREESTAR VAN. THIS TIME IT HAD BEEN PARKED OVERNIGHT IN MY DRIVEWAY AND MY WIFE STARTED IT AND TRIED TO LEAVE FOR WORK AND THE VEHICLE WOULD NOT ENGAGE ANY FORWARD OR REVERSE GEARS WHEN MOVING GEAR SHIFT LEVER. EARLY MORNING, COOL AND DRY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10262074March 16, 2009
POWER TRAIN
TRANSMISSION DIES WITH NO WARNINGS AT LESS THAN 70,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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