Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11773701October 26, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle was brought to a certified Ford dealership for an active safety recall and manufacturer extended warranty repair. Due to a malfunction related to the recall issue, the fuel lines were completely ripped off the fuel tank. This component failure is currently available for inspection on the dealership's lot. This failure created an immediate, severe safety risk. Severed fuel lines present an active fuel leak, toxic vapor release, and an extreme fire/explosion hazard in a public dealership parking lot. The physical damage was personally inspected and photographed by me on the dealer's lot. However, the dealership service center is actively refusing to execute the safety recall remedy or fix the severed fuel lines unless I pay out-of-pocket for an unrelated, standard maintenance battery replacement. Furthermore, the dealership provided a multi-point inspection report falsely marking the vehicle status as "all green" despite the severed fuel lines, and they have intentionally withheld the true condition of the vehicle and the required repair orders from the manufacturer's corporate tracking database.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11770880October 13, 2026
FUEL/PROPULSION SYSTEM, ENGINE, POWER TRAIN
The vehicle is subject to NHTSA Safety Recall Campaign 18V-735 (Ford Recall 18S32) regarding a defective Canister Purge Valve (CPV) that causes fuel vapor saturation, excessive fuel tank vacuum, fuel tank deformation, and engine stalling.The vehicle presented with an active check engine light for diagnostic trouble code P0420 (Catalyst System Efficiency Below Threshold). Ford technical service instructions under Recall 18S32 explicitly link code P0420 to a stuck-open CPV dumping unmetered fuel vapors into the exhaust stream. The franchised dealership initially performed only a software calibration without replacing the mechanical valve.Upon return, the dealership confirmed the defect and replaced the CPV under recall warranty at no charge on Repair Order # 872120. However, dealership service management refused to inspect the catalytic converter for secondary fuel-wash damage unless an unauthorized $220 customer diagnostic fee was paid. The technician cleared the diagnostic trouble codes in the stall without executing the required OBD-II drive cycle. Repair Order # 872120, Line C explicitly documents: "VEHICLE RELEASED FOLLOWING COMPLETION OF RECALL 18S32 WHERE CPV WAS REPLACED. P0420 STATUS PENDING DRIVE CYCLE COMPLETION". Following completion of the required drive cycles, code P0420 returned immediately. Secondary catalytic converter degradation is documented damage resulting directly from the recalled component. Dealership service management has refused to return calls, disconnected phone contact, and ignored written inquiries to avoid submitting the required manufacturer Prior Approval warranty claim for secondary recall remedy. The vehicle and service records are available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769646October 7, 2026
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
The vehicle experienced a catastrophic failure of the canister purge valve (CPV), causing an excessive vacuum that violently deformed and collapsed the plastic fuel tank. The deformation was so severe that it breached the fuel system, causing raw gasoline to pour directly out of the filler area and onto the ground when fueling was attempted, presenting an immediate fire hazard. Furthermore, the structural collapse of the fuel tank pinched and shorted out the fuel pump electrical wiring harness. This short circuit caused a massive electrical spike that blew the high-amperage master mega-fuses located on the front of the battery box, causing a total loss of electrical power to the entire vehicle. The manufacturer's initial safety recall remedy (Recall 18S32) failed to prevent this dangerous recurrence, and the vehicle is currently at a dealership being evaluated under Customer Satisfaction Program 24N07.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11765634September 20, 2026
POWER TRAIN
The DPS6 transmission started out shuddering in low gears even after clutch replacement early on. This made pulling out into traffic slower than it should be. Received “transmission overheating” message “pull over for 5 minutes” in heavy traffic. Prior to the message car would shudder and lose power. This happened suddenly going at highway speeds on the interstate. Replaced clutch actuators and TCM only to have the clutch adaptive learn procedure fail and after inspection by the dealer was told needs new transmission. These problems have been present at very low mileage and Ford now wants to charge a ridiculous amount to replace transmission that should have been fixed long ago. Several times the car stalled in traffic almost causing me to get in accidents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761134August 31, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that the vehicle stalled while in active traffic. There was no warning light illuminated. Prior to visiting the dealer, the vehicle was taken to two independent mechanics and the vehicle was inspected. The contact was informed that the fuel tank had collapsed. The vehicle was subsequently taken to an authorized dealer for the repair. The dealer diagnosed the vehicle with a failed canister purge valve, but the fuel tank was not damaged. The dealer replaced the canister purge valve and EVAP parts. However, shortly after the repair, the vehicle stalled while driving in traffic. The vehicle was taken to another Ford dealer; however, the dealer experienced the same issue. The manufacturer was notified of the failure and referred the contact back to the dealer for assistance. The contact referenced NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline); but the recall repair was already performed on the vehicle. The failure was not repaired. The vehicle had lost motive power and would not restart and had to be towed. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759582August 25, 2026
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING 75MPH DOWN I-10 AT 11:30PM AND MY FOCUS SUNDDENLY DIED, I HAD TO PUSH THE CAR TO THE SHOULDER. INFORMATION FLASHED NOT IN PARK AND STARTED GHOSTLY TRYING TO START ON ITS OWN, I BELIEVE THE TCM FAILED. I HAD TO HAVE IT TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757916August 19, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle unexpectedly stopped accelerating. The contact safely pulled into a parking lot and turned off the vehicle. There was no warning light illuminated. The vehicle was inoperable and was waiting to be towed. The contact associated the failure with NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The dealer was previously contacted about the recall but was informed that there was no part available for the recall repair. The dealer was not contacted after the failure. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757255August 16, 2026
POWER TRAIN
My duel clutch transmission started acting up took it to a mechanic they said it needed the TCM and Actuators and possibly transmission replaced that they should be recalled tried taking it to Thirnhill Ford because I received a letter for this to be changed and they refused without me paying up front this has been going on with my car for over 2 years its setting in a driveway being paid on and cant even be drove
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751981July 22, 2026
ENGINE, POWER TRAIN
The car would not accelerate when pressing accelerator, they said the clutch assembly malfunctioned, confirmed by documentation. Myself and others had our safety at risk because the car could not be controlled properly while on the road. The car was taken to the dealer and they confirmed the problem. The dealer's service center gave inspection, and confirmed the problem. The warning message did not appear until after the problem put myself and others' safety at risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750399July 14, 2026
UNKNOWN OR OTHER
Transmission is taking to change gears and when going up a hill it jerks with you the problem was worked on by dealership and it still does same thing after work on it was done and dealership kept making excuses It was a recall on it about 3 years ago and it wasn't fixed and still does the same
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748862July 7, 2026
ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Transmission overheated. Transmission fluid leaked but the computer in the car didn't let me know there was a leak. Couldn't move my car into reverse so I had to get a tow to Ford. They said it was a Transmission leak which caused the overheating. But once the car received Transmission fluid the car did not go into reverse. Clutch failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744217June 15, 2026
POWER TRAIN
While driving at highway speed, the transmission slipped, skipping gears. Very difficult to drive care safely. Could not accelerate vehicle safely. Had to stay in right lane with hazard lights on. Basically, using only gears 1, 3 & 5. Later discovered intermittently no reverse. DTC P090C Clutch Actuator B - Circuit Low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741924June 3, 2026
POWER TRAIN, ENGINE
When I bought the car it stuttered it ended up being the clutch then my transmission went out The bolt in my engine mount broke and my engine was basically on the ground
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741600June 2, 2026
FUEL/PROPULSION SYSTEM
So I had check engine light I took it to the mechanic the code was p1450 the mechanic told me it’s the purge valve and it’s recall with ford book and appointment from the website witch is I did after I checked my vin I found out that’s this purge valve has recall and it’s free of charge I went to dealer they denied and said they have to do their diagnostic that will cost 190$ and they did not accept the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739970May 26, 2026
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
We bought this vehicle from Carvana in February 2023. Since very early on owning this vehicle, the engine hesitated and stuttered when trying to shift from first to second gear, and would lunge forward slightly. In December 2024, I received a letter from Ford Motor Company about a customer satisfaction program, Campaign 24N07. The letter addressed the symptoms my vehicle exhibited, including engine hesitation, engine running rough, and engine stalling at low speeds, though the check engine light was not on. The letter states that Ford Motor Company provides a one-time replacement of the canister purge valve, given these symptoms and the check engine light being on. When I called all the local Ford dealerships, they refused to do it because the check engine light was not on, and that Ford Motor Company issued this as a customer satisfaction program, rather than a safety recall.Everything that was listed in Campaign 24N07 is MOST DEFINITELY a safety issue, and should not be taken lightly. It is highly concerning that Ford Motor Company didn’t think to consider ENGINE ISSUES a safety recall. The class action lawsuit Vargas et al v. Ford Motor Company had a deadline of November 4, 2020, which was 2 years and 3 months prior to us buying the vehicle, so any vehicles of the affected years and models should have been either repaired, or not allowed to be sold unless the repairs were done by an authorized Ford dealership. This information was not told to us when we bought the vehicle.On May 25, 2026, while driving, the engine fault and steering assist fault warnings came on, as well as the check engine light. When we were able to safely park the car, we discovered the entire power train is non operational. The engine no longer turns over, and we are now having to buy a new car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739372May 21, 2026
POWER TRAIN
My car Transmission dual clutch went out in 2024. Car makes a loud winding noise car hesitate when stops Yes,confirmed by dealership and Coleman's transmission. Yes, by the manufacturer. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738923May 20, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, ENGINE
[XXX] driving her 2016 ford focus hit me [XXX] she claims her btakes did not work hitting multiple times she hit me so hard her car flew many feet back. I believe her car was defective it was alittle snowy but nothing bad. [XXX] said her brakes did not work at all. Me and multiple cars were able to come to complete stop with no skidding i have toyota rav4. I think her car might have been told my car needed repairs. I was severely injured severe permanent concussion brain neck back shoulder arm hand chest back muscle nerve damage. Dunno if [XXX] was also injured INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11736136May 6, 2026
POWER TRAIN
Transmission is slipping. Dealer reported cluthes going out. This is a known issue with all of these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735835May 5, 2026
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Ford Motor issued two safety recalls regarding this, but has since closed them without providing a safe resolution for consumers. July 8 2019 Ford issued Ford Safety Recall program 19S22 (following 18S32) for stuck open canister purge valve (CPV). This can result in a failure to bleed the vacuum from the gas tank, and deforms the gas tank upon failure. This has been confirmed, reproduced, and recalled by Ford before, but continues to happen nationwide to Ford Focus ST owners as a small subset of their vehicles. A stuck open CPV can result in a number of codes. In my case, I got a P1450, Ford-Specific check engine light on the MIL. This can cause inability to start, along with rough idle and stalling while driving. Ford reports closing these safety recalls and provides no further support for the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727541March 27, 2026
POWER TRAIN
The powertrain/transmission in my 2016 Ford Focus is malfunctioning. Specifically, the vehicle shudders and hesitates when accelerating in low gears, causing delayed engagement and unpredictable power delivery. This issue occurs at low speeds, such as when entering traffic or moving through intersections, creating a potential safety risk for myself and other drivers. The problem has been officially diagnosed by a Ford dealership as a transmission/clutch issue, with a repair estimate of approximately $3,700. The issue has been reproduced consistently and confirmed by the dealer. No warning lights appeared prior to the malfunction, but the shuddering and hesitation are noticeable during normal driving. The vehicle currently has approximately 26,000 miles, which is very low for transmission failure, and the manufacturer has denied goodwill assistance despite the early and confirmed failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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