Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11773301October 23, 2026
UNKNOWN OR OTHER
checked out car for traction control light staying doen scanned car on computer-received code U0-0100-00 ABS Computer may have to be re-programmed checked out rubbing noise in rear of car-no start and/or transmission engagement loss of power with DTCS u0100 intermittent concerns of loss of transmission engagement while driving, intermittent no start or a loss of power-parts number AE8Z-7Z369-F Transmission Control Module Kit-car has under 100,000 miles on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11773123October 22, 2026
STEERING
The bolt that holds the steering wheel is not tight which causes the steering wheel to wobble and eventually come off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11771302October 15, 2026
STEERING
The contact owns a 2014 Ford Focus. The contact stated that upon starting the vehicle, the "Steering Wheel Alert Malfunction" message displayed on the instrument panel, and the steering wheel seized. The vehicle was rendered inoperable. Upon research, the contact associated the failure with Customer Satisfaction Program: 15N01 (EPAS Steering Efforts); however, the VIN was not included. The failure mileage was 145,145.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11769171October 5, 2026
FUEL/PROPULSION SYSTEM
The vehicle has a recurring fuel-level/distance-to-empty (DTE) malfunction that has caused it to run completely out of fuel and lose motive power while the instrument cluster indicates substantial remaining range. This has occurred four times. On the first three occasions, the vehicle ran out of fuel while displaying approximately 28-30 miles DTE. On two occasions, including the most recent, the engine shut off unexpectedly in the roadway and other motorists had to help push the disabled vehicle out of traffic. During the most recent incident, the vehicle displayed approximately 35 miles DTE when the engine shut off. There was no sputtering, warning message, warning lamp, or other indication that the vehicle was actually out of fuel. I previously brought the vehicle to an independent repair facility specifically for the inaccurate fuel/DTE indication and occasional stall-like behavior. Fuel trims were checked and no obvious cause was identified. I subsequently learned that Ford Safety Recall 18S32 had been performed on this vehicle in 2021, before I owned it. That recall addressed excessive fuel-tank vacuum/possible tank deformation and identified symptoms including inaccurate fuel gauge, inaccurate DTE, and possible stalling. I then brought the vehicle to an authorized Ford dealer and repeatedly identified the inaccurate fuel/DTE condition as my primary concern, including providing it in writing. The dealer performed a PCM update under another campaign, but the fuel-level/DTE malfunction was not diagnosed or repaired. After that dealer visit, the vehicle again ran out of fuel and shut off in the roadway, this time while displaying approximately 35 miles DTE. Roadside assistance was requested. The vehicle is available for inspection. Ford has been notified and an Automotive Safety case opened. The cause remains UNKNOWN. My concern is repeated unexpected loss of motive power while the vehicle indicates usable fuel remains.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11767497September 28, 2026
STRUCTURE:BODY
door latch recall
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763818September 12, 2026
POWER TRAIN
The Transmission Control Module (TCM), within the PowerShift DPS6 Automatic Transmission, failed completely on a 2014 Ford Focus (72,000 miles). The failed component is no longer physically available for inspection as it was retained by the independent service facility as a core replacement, but full repair invoices and diagnostic documentation are available. The failure caused a sudden and unpredictable loss of forward motive power, severe gear hesitation, and failure to engage drive gears while operating the vehicle. The gears would slip and it made continuous forward acceleration at the speed limit nearly impossible. This created an immediate hazard of being rear-ended and/or stranded in ongoing traffic without acceleration capability. Shortly afterwards it also completely lost the ability to reverse. The problem was formally reproduced, diagnosed, and confirmed by an independent repair facility during service. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. A Check Engine Light illuminated came on at approx 72,000 miles while I was running morning errands. The light came on as I started feeling some sudden rough driving after accelerating from a red light, and within 1-2 miles of driving was when the TCM started failing completely. While Ford acknowledged this systemic DPS6 defect under Customer Satisfaction Program 14M02, strict guidelines required an active diagnostic code (P090C) before approving a warranty replacement, preventing lower-mileage owners from receiving preventive service before the 10-year calendar cap expired. I was forced to pay $1,927.26 out-of-pocket for a replacement with an OEM part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763225September 9, 2026
FUEL/PROPULSION SYSTEM
Car has been cutting off while idleing, or at a stop light. It has also cut off while driving. It has also lost a form of power while going down the highway. The car doesn’t cut off, but pressing the gas does nothing and the rpm’s go crazy, then eventually it catches and the gas peddle works again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11762685September 8, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated that while driving 25 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle jerked and shuddered abnormally. Additionally, the check engine warning light was illuminated and the RPM fluctuated. The contact believed that the engine was going to shut off. The contact stated that a technician arrived and the residence to perform an unknown recall repair associated with the purge valve. The vehicle was not repaired. The contact stated that the technician inspected the vehicle and took notes. The failure reoccurred. The contact was informed that the failure was possibly associated with the transmission. The contact stated that the vehicle was unsafe to drive. The manufacturer was made aware of the failure by phone. The contact stated that a recall repair was scheduled. The manufacturer was contacted. The failure mileage was approximately 27,665.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11761884September 3, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving approximately 30 MPH and coming to a stop, the vehicle unexpectedly stalled, and the transmission was slipping with the message “Transmission Overheated - Stop Vehicle” displayed. There was an abnormal odor coming from the vehicle while stopped. The contact stated that the vehicle was restarted, shifted to neutral, and remained stopped for 10 minutes before the vehicle returned to normal operation. The failure had occurred several times. Eventually, the vehicle was unable to be started. The vehicle was towed to the dealer, where it was diagnosed and determined that the clutch actuator and throw-out bearing had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 133,283.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759050August 24, 2026
POWER TRAIN
The transmission over heating light comes on and says stop safely or wait 5 mins you can be going down the road and it jumps out gear and want go anywhere and it very dangerous.and I want no if ford fixes the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756250August 11, 2026
ENGINE, STEERING
The contact owns a 2014 Ford Focus. The contact stated that upon reversing, the rear-view camera displayed a blank screen. The message "See the Dealer" was displayed, and the check engine warning light remained illuminated. The contact stated that the vehicle experienced a slight loss of automotive power while driving uphill and the steering became very loose. The contact stated that while turning to the left or the right, the steering wheel failed to return to center. The local dealer was contacted; however, the vehicle was not diagnosed or repaired. The contact associated the failures with NHTSA Campaign Numbers: 26V369000 (FUEL SYSTEM, GASOLINE) and 14V514000 (STEERING); as possible causes for the failure. The manufacturer was notified of the failure. The failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755617August 8, 2026
POWER TRAIN
I own a 2014 Ford Focus Titanium with approximately 75,000 miles and the DPS6 automatic transmission. The transmission has developed a serious and recurring problem. The vehicle began violently jerking/shuddering while moving forward and suddenly would not go into reverse. A transmission warning light came on. After the battery was recharged, reverse temporarily returned, but the same transmission problems came back while driving. The vehicle was diagnosed with trouble code P090C:68, related to the clutch actuator system. Ford has known about recurring DPS6 transmission problems in these vehicles for years and has issued multiple technical service bulletins and customer programs addressing transmission clutch shudder, shifting problems, loss of engagement, and related failures. Ford’s own documentation has acknowledged conditions that can result in loss of transmission engagement, loss of power, and other driveability problems. My Ford dealer told me Ford has known about this problem for a long time but considers it not to be a safety issue and therefore will not pay for the repair. The dealer estimated the repair at $6,077.31, and I was charged $159 for the diagnosis. I believe this is a serious safety concern. Sudden jerking, unpredictable transmission engagement, inability to reverse, or unexpected loss of propulsion can create a dangerous situation when entering traffic, crossing an intersection, turning, accelerating from a stop, or attempting to move out of the path of another vehicle. I am concerned that Ford has known about these recurring transmission failures for years, yet affected vehicles can still experience potentially dangerous transmission failures without a permanent safety remedy. I request that NHTSA investigate the DPS6 transmission in 2014 Ford Focus vehicles and determine whether these known defects constitute a safety-related defect and whether a safety recall or other corrective action is warranted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755542August 7, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle was shaking erratically, and the vehicle stopped independently. No warning lights were illuminated. The vehicle was turned off. The contact stated that while attempting to start the vehicle, the vehicle restarted; however, the failure was persistent. The vehicle was taken to Auto Zone, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 174,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755369August 6, 2026
STEERING
When I turned on my car the power steering said at fault and normally I could turn it off then turn it back on and it worked but after that time it never turned back on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753243July 28, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. While the contact’s son was driving at an undisclosed speed, the vehicle stalled. The vehicle was towed from the scene of the failure. The dealer was contacted and diagnosed the vehicle with a transmission module failure. The vehicle was repaired. The contact associated the failure with an unknown recall associated with the powertrain; however, the VIN was not under recall. The manufacturer was made aware of the failure but offered no assistance with repairing the vehicle. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753298July 28, 2026
POWER TRAIN, ENGINE
The contact owns a 2014 Ford Focus. The contact stated that while his wife was driving 15 MPH and attempting to make a left turn, while depressing the accelerator pedal, the vehicle failed to respond. The hazard lights were activated, and the vehicle was driven back to the residence. The check engine warning light was illuminated. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed, and the contact was informed that the powertrain control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case for the failure. The approximate failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751912July 21, 2026
ENGINE, POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The contact stated that the gear shifter was shifted from neutral(N), to park(P), and then to drive(D) for the vehicle to accelerate as needed. The check engine warning light was illuminated. The contact researched and became aware of an unknown recall; however, the VIN was not associated with a recall related to the failure. The vehicle was taken to a dealer where it was diagnosed and determined that the transmission clutch needed to be replaced. The vehicle was repaired. The vehicle was taken back to the dealer where it was diagnosed and determined that the powertrain control module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750315July 14, 2026
FUEL/PROPULSION SYSTEM, ENGINE
Ford Camelback Lincoln refused to replace my leaking fuel tank and would only complete the software updates for the CPV. The fuel tank is leaking due to a deformed seal on the filler neck. Ford Corporate advised me to drive to another dealership location for a second opinion. They advised me to drive a vehicle actively leaking fuel instead of assisting me to have the dealership replace the fuel tank.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750441July 14, 2026
POWER TRAIN
Purchased 2014 Ford Focus from a private dealer. The vehicle had 75k miles on it and needed a reliable vehicle for my daughter who is in college. The same day as the purchase, the engine light came up as well as the transmission light. Had to tow it to ford and was advised the TCM needed replacement. Apparently this is a well known issue but the vehicle wasn’t covered under a recall for the issue. Paid $1960 to get that repaired as well as $135 for a tow. Ridiculous and Ford will not do anything about it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750043July 13, 2026
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that the vehicle failed to start as needed. The contact used an OBD scanner to retrieve DTC: P06B8. The vehicle was diagnosed by an independent mechanic, who determined that the TCM needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 14M02 (Transmission Control Module Extended Warranty Coverage); however, the vehicle was not included. The manufacturer was not made aware of the failure. The failure mileage was approximately 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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