Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10927147November 21, 2016
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE VEHICLE WAS PARKED AND/OR BEING DRIVEN IN THE RAIN, WATER WOULD FLOOD THE CABIN. THE DEALER REPLACED THE DOOR INSULATION; HOWEVER, THE ISSUE RECURRED CONTINUOUSLY. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. UPDATED 01/10/2017*CT CONSUMER STATED HE WAS TOLD WEATHER STRIPPING HAD FAILED AND WAS REPAIRED. UPDATED 7/9/18*JB *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927222November 21, 2016
AIR BAGS, SEAT BELTS
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 12 MPH, THE CONTACT PAYING ATTENTION TO 3 PEDESTRIANS, A MOTHER AND 2 YOUNG CHILDREN, WHEN A VEHICLE CAME OUT OF NOWHERE CAUSING HER TO CRASH INTO THE SIDE OF THE VEHICLE. THE STEERING WHEEL AIRBAG FAILED TO DEPLOY BUT THE KNEE BOLSTER AIRBAG DID DEPLOY AND THE SEATBELT TENSIONER ACTIVATED. THE CONTACT SUSTAINED BRUISES TO THE RIGHT BREAST CAUSED BY THE PRESSURE OF THE SEAT BELT THAT RETRACTED DURING THE CRASH. THE CONTACT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A GATE COLLISION CENTER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 13,000. *SM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10927332November 21, 2016
POWER TRAIN
ON ACCELLERATION THE VEHICLE SHUTTERS AND RUMBLES AND DOESN'T "GO". I DON'T HAVE THE GAS MILEAGE FOR THIS VEHICLE THAT WAS ADVERTISED AS THIS RUMBLING AND SHUTTERING STALLS THE MOVEMENT AND CREATED A SORT OF PUSH BACK AND CAUSES THE RPM'S TO SKIP AND JUMP. IT HAPPENS SO MUCH AT TIMES I CAN'T SEEM TO MOVE THE CAR AND I WORRY THAT I WILL BE STALLED DURING AN INTERSECTION OR ATTEMPT TO GET OUT OF TRAFFIC FLOW. MY CAR HAS 42,000 MILES AT THIS POINT. IT HAPPENS EVERY TIME I DRIVE AND EVERY TIME THE CAR SHIFTS FROM 1ST TO 2ND GEARS. I HAVE A "POWER TRANSMISSION".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927103November 20, 2016
STEERING
AFTER GOING THROUGH A BUMP ON A RESIDENTIAL STREET AT 30 MPH THE STEERING BECAME VERY DIFFICULT TO CONTROL THE CAR. I WAS LESS THAN ONE MILE FROM HOME AND MANAGED WITH GREAT DIFFICULTY TO MAKE IT TO MY HOME. COMPLETE STEERING FAILURE, THERE IS NO WAY TO DRIVE THE CAR. VERY GLAD IT WAS ME DRIVING AND NOT MY DAUGHTER AS THIS HAPPENED IN A CURVE. THE CAR HAS 43,000 MILES ON IT. OVER 600 COMPLAINTS ABOUT THIS ELECTRONIC POWER STEERING SYSTEM AND SINCE IT IS OUT OF WARRANTY THE REPAIRS ARE EXPECTED TO BE AT LEAST $2,000. WHAT IS NHTSA DOING ABOUT THIS PROBLEM. IT IS PRETTY OBVIOUS TO ME THERE IS A PROBLEM AND AN EMERGENCY RECALL NEEDS TO BE ISSUED. FORD AND IT'S LOCAL DEALERS ARE UNWILLING TO ADDRESS THE PROBLEM. WHAT'S GOING TO TAKE NHTSA! TO GET THIS PROBLEM FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926845November 18, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES, LOCKS, LINKAGES); HOWEVER, THE REMEDY WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926588November 17, 2016
POWER TRAIN
THIS IS THE SECOND FORD FOCUS I HAVE PURCHASED AND HAVE HAD PROBLEMS WITH MANUAL TRANSMISSION. I FEEL THE DEALER SHOULD OF TOLD ME THAT THE PROBLEM WAS NOT TAKEN CARE OF BEFORE SELLING ME ANOTHER VEHICLE THAT WAS STILL HAVING PROBLEMS. WHEN STARTING OUT AT A STOP SIGN THE CAR SHIMMIES, AND SPUTTERS BEFORE GETTING ANY POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926742November 17, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
I PURCHASED THIS FOCUS IN SEPTEMBER OF 2013. LITTLE DID I REALIZE THAT THIS WAS PROBABLY ONE OF THE WORST MISTAKES I MADE IN MY LIFE THUS FAR. I DIDN'T EVEN HAVE THE CAR 3 MONTHS BEFORE THE TRANSMISSION ISSUE STARTED HAPPENING. I DON'T DRIVE ERRATIC OR AGGRESSIVE I HAVE TAKEN THE CAR TO THE DEALERSHIP 12 TIMES FOR THE SAME ISSUE SINCE I HAVE BOUGHT IT, TO THE POINT THAT I HAVE MADE FRIENDS WITH SOME OF THE GUYS THERE. THE CLUTCH HAS BEEN REPLACED 4 TIMES AND THE MODULE HAS BEEN REPROGRAMMED AND EVERYTHING THAT FORD CLAIMS WILL "FIX" THE ISSUE. IT HAS NOT BEEN FIXED, THE MOST RECENT TIME I TOOK THE CAR TO FIX IT I COULDN'T ACCELERATE ONTO THE HIGHWAY BECAUSE THE GEARS WOULDN'T GRAB AFTER SECOND, THEN THE CAR STALLED AND THE ENGINE SHUT OFF, SO I HAD TO NURSE THE CAR TO THE SIDE OF THE ROAD AND RESTART IT AND I FINALLY MADE IT TO THE DEALERSHIP. I CALLED FORD, AND THE BAD THING IS, IS THAT THEY KNOW THAT THIS PROBLEM EXISTS THEY JUST DON'T WANT TO DO ANYTHING BECAUSE THEY KNOW THAT THEY WILL LOSE MONEY. I FINALLY SPOKE TO A REP AT FORD THAT DIRECTED ME TOWARDS THE BBB BECAUSE SHE FOUND OUT THAT I WAS IN THE MILITARY, SAYING THAT THE MILITARY MEMBERS SHOULDN'T HAVE TO DEAL WITH THINGS LIKE THIS BECAUSE WE DO SO MUCH FOR THE COUNTRY. I HAVE CONTACTED THE BBB AND THEY FINALLY SAID THAT THEY WILL HAVE A RESOLUTION WITHIN 14 DAYS FROM YESTERDAY. AND WHAT IS REALLY ALARMING IS THAT THE ONLY REASON I FOUND OUT ABOUT THE BBB OPTION IS BECAUSE OF MY MILITARY SERVICE. IT IS RIDICULOUS BECAUSE I KNOW THIS ISSUE IS NATIONWIDE AND FORD WANTS NOTHING TO DO WITH IT. IT IS SAD TO SAY LIKE WITH THE ISSUE THAT TOYOTA HAD WITH THEIR CARS IS THAT SOMEONE HAS TO DIE AND SUE FORD BEFORE THIS ISSUE WILL GET RESOLVED, UNLESS YOU WANT TO TAKE DIRECT ACTION AGAINST FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926364November 16, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED HESITATION, JERKING, AND SHUTTERING WHILE BEING OPERATED AT LOWER SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AS A SHUTTERING TRANSMISSION. THE REMEDY WAS NOT PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926378November 16, 2016
ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 58,858.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925865November 15, 2016
POWER TRAIN
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION ISSUES. *SMD THE CONSUMER STATED THE VEHICLE HAD NO POWER, IT JERKED AND SLIPPED UPON TAKE OFF. WHEN DRIVING UP A HILL, THE VEHICLE WENT VERY SLOW. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925703November 14, 2016
POWER TRAIN
TRANSMISSION HESITATION FROM A STOP POSITION TO START AN ACCELRATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925917November 14, 2016
LATCHES/LOCKS/LINKAGES, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ENTER THE VEHICLE, THE DOORS FAILED TO UNLOCK MANUALLY AND WITH THE KEY FOB. THE MANUAL KEY ONLY OPENED THE DRIVER DOOR AND NOT THE PASSENGER DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCHES AND LOCKED NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 38,248.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924608November 7, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE AND THE TRANSMISSION WOULD SLIP. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CRANK HAD FAILED AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924571November 7, 2016
UNKNOWN OR OTHER
REAR WINDOW BLEW OUT WHILE DRIVING 45MPH OUTSIDE TEMPERATURE WAS 35 DEGREES .THIS HAPPENED 2 MILES FROM HOME RESIDENCE.SO WITHIN 4 MINUTES OF DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924445November 5, 2016
ENGINE
THE VEHICLE SHUDDERS WHEN THE AUTOMATIC TRANSMISSION SHIFTS BETWEEN FIRST AND SECOND GEAR. THE PROBLEM OCCURS WHEN ACCELERATING FROM A STANDING STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924131November 3, 2016
POWER TRAIN
THE VEHICLE SHIFTS BETWEEN GEARS BAD, SOMETIMES LATE AND SOMETIMES NOT AT ALL. ALSO THE VEHICLE DOES NOT SHIFT PAST THIRD GEAR. THIS IS NOT A ONE TIME ISSUE, THE CAR CONTINUES TO OPERATE THIS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923798November 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10923803November 2, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920583November 1, 2016
ELECTRICAL SYSTEM, POWER TRAIN
12,771 MILES, STARTER REPLACED. 14,207 MILES, FUEL PUMP REPLACED. 18,249 MILES FUEL PUMP REPLACED AND TRANSMISSION CONTROL MODULE REPROGRAM FOR FAILURE. 19,999 MILES REPLACE CLUTCH AND STARTER MOTOR ASSEMBLY. ABOUT 24,000 MILES, CAR NO START, BATTERY REPLACED "BAD BATTERY". 29,975 MILES CAR NO START, JUMPED TO START. 31,500 MILES NO START, BATTERY REPLACED "BAD BATTERY". APPROX 32,750 MILES, REPLACE CLUTCH AND WHATEVER ELSE THEY MAY FIND. THIS CAR STUTTERS IN FIRST GEAR (AUTOMATIC TRANSMISSION) WHEN IT WAS PURCHASED IT WAS FINE AND THEN A MONTH LATER IT STARTED TO SHAKE AND STUTTER ON ACCELERATION FROM A STOP, WHETHER IN TRAFFIC OR IN THE DRIVEWAY. FORD TOLD US THAT IT WAS A "SMART TRANSMISSION" AND THAT IT HAD TO GET USED TO TWO PEOPLE DRIVING THE CAR ALTHOUGH I AM THE PRIMARY DRIVER. NEW "CLUTCH PAC" ONLY TEMPORARILY SOLVES THE PROBLEM AND THEN IT STARTS ALL OVER AGAIN AFTER A MONTH OR SO. WE HAVE ALSO HAD A NO STARTING ISSUE. WE RECEIVED A LETTER FROM FORD ABOUT IT, BUT THEY CANT SEEM TO HELP AND WONT REPLACE TCM BECAUSE THEY SAY THE DEALERS CAN'T SHOW THE PART IS MALFUNCTIONING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10920323October 31, 2016
POWER TRAIN
I PURCHASED A CERTIFIED 2014 FORD FOCUS IN AUGUST 2015 WITH 48K MILES. DROVE IT LIKE TWO WEEKS WITHOUT ANY ISSUE, AFTERWARDS THIS TERRIBLE JERKING, GRINDING AND SHUDDER NOISE STARTED WHEN ACCELERATING FROM A STOP SIGN OR TRY TO SLOW DOWN AND ACCELERATE NEAR SPEED BUMPERS OR WHEN ACCELERATING WHILE GETTING A TURN. I TOOK IT TO THE DEALER. THEY DID A SOFTWARE UPDATE AND SAID IT NEEDS TO DRIVE 1000 MILES OR SO TO AUTOMATICALLY REPROGRAM THE TRANSMISSION'S COMPUTER BY UNDERSTANDING MY DRIVING PATTERNS. I FELT SOME IMPROVEMENT COMPARED TO HOW IT USED TO JERK WHILE CHANGING GEARS IN LOW GEARS. BUT STILL SHUDDER (OR GRINDING) NOISE CAN BE HEAR ONCE IN A WHILE WHEN ACCELERATING FROM A STOP OR DRIVING LOW SPEEDS AT SPEED BUMPS OR WHILE GETTING A 90 DEG TURN. MOST RECENTLY I FELT A MASSIVE JERKING AND GRINDING NOISE AGAIN DURING A COLD DAY WHEN TEMP BELOW 50F FOR THE FIRST TIME IN THE FALL THIS YEAR. THIS TIME IT IS PRETTY BAD AND I DON'T FEEL SAFE DRIVING SPECIALLY WHEN IT IS SNOWING...!! FORD NEED TO FIX THESE CARS ASAP ..!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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