Ford Focus Complaints

22,326 consumer complaints on file.

#10050935December 22, 2003
ELECTRICAL SYSTEM:IGNITION
RECENTLY HAD TO HAVE IGNITION REPLACED BY A LOCKSMITH. I COULD NOT PLACE THE KEY INTO THE IGNITION. SOMETHING WAS WRONG WITH THE TUMBLER, I BELIEVE. THE LOCKSMITH SAID THIS HAPPENED ON SEVERAL FORD FOCUS VEHICLES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050956December 22, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE HAD 3 FUEL PUMPS INSTALLED IN 5 WEEKS. THIS IS MORE THAN JUST A RECALL PROBLEM - THIS IS A DEFECTIVE COMPONENT. HOW DO I DOCUMENT THIS FOR THE LEMON LAW IN THE STATE OF MICHIGAN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050885December 21, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
2000 FORD FOCUS FUEL PUMP REPLACED IN WARRANTY AT 35000 MILES. FUEL PUMP OUT AGAIN AT 69000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050846December 20, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION WON'T TURN. THE TOW TRUCK DRIVER SAID THIS HAPPENS ON A LOT OF OTHER FOCUSES, AND HE THOUGHT IT WAS A RECALL. WHEN I CALL THE DEALER'S SERVICE CENTER HE SAID HE'S DONE THREE OTHERS. HE THEN TOLD ME THE COST WOULD BE ABOUT $330. THIS SHOULD BE A RECALL! *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050757December 19, 2003
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
WE HAVE HAD SEVERAL PROBLEMS WITH THE CAR SINCE WE PURCHASED IT.OUR BATTERY DIED AT 25000 MILES, HAD TO BE REPLACED NO EXPLANATION GIVEN. THE IGNITION TUMBLER HAD TO BE REPLACED BE CAUSE IT BROKE, WHEN I TOOK IT TO THE DEALERSHIP THEY GAVE NO EXPLANATION FOR IT. *AKALSO WE HAVE HAD OUR BRAKES REPLACED TWICE WITHIN 1 YEAR AND NEED TO HAVE THEM DONE AGAIN(LAST DONE IN JULY 2003).AND WE HAVE BEEN HAVING A PROBLEM WITH THE CAR STALLING WHILE DRIVING AT VARIOUS SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050772December 19, 2003
ELECTRICAL SYSTEM:IGNITION
MY FOCUS'S IGNITION FROZE UP AND WAS UNABLE TO OPERATE. THE DEALER SAID THEY HAD BEEN REPLACING ALOT OF IGNITION CYLINDERS LATELY. THE EXTENDED WARRANTY I BOUGHT FROM FORD DID NOT COVER THE PROBLEM. EVERY OTHER FORD I HAVE OWNED HAS HAD TO HAVE THE IGNITION REPLACED AS WELL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051664December 17, 2003
SUSPENSION:REAR
WHILE DRIVING REAR WHEEL BEARING VIBRATED,MAKING A LOUD NOISE. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051617December 16, 2003
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
WHEN THE HEAT WAS IN USE, THERE WAS A FOUL ORDER (LIKE BURNING OIL) WHICH SEEMED TO HAVE EMITTED THROUGH THE VENTS. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051630December 16, 2003
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE VEHICLE WAS PARKED, WHEN ALL OF A SUDDEN, IT CAUGHT FIRE, DUE TO A BATTERY CABLE WIRE. THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10050612December 16, 2003
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
THE FRONT BRAKES ON MY 2000 FORD FOCUS HAVE MADE A SQUEEKING AND GRINDING NOISE INTERMITTENTLY SINCE THE SECOND OR THIRD DAY AFTER I DROVE IT OFF THE LOT. I TOOK THE CAR TO THE DEALERSHIP MULTIPLE TIMES AND THEY WERE UNABLE TO RESOLVE THE ISSUE. THEY TOLD ME THEY SANDED THE BREAK PADS AND THAT WOULD REDUCE THE NOISE AND THAT IT WAS NORMAL. OF COURSE, THAT DIDN'T HELP. AT 22,000 MILES I HAD TO PAY TO REPLACE ROTORS AND PADS. THE MECHANIC NOTED THAT THE ROTORS AND SHOES WERE WARPED FROM THE HEAT OF APPLYING THE BREAKS AND THERE WAS STILL PLENTY OF LIFE IN THE BREAK PADS. HE STATED THAT HE HAD SEEN THIS BEFORE IN THE FOCUS. I CHECKED YOUR COMPLAINTS SITE AND SAW 48 OTHER COMPLAINTS ABOUT SIMILAR PROBLEMS SO I DECIDED TO FILE A COMPLAINT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049749December 15, 2003
LATCHES/LOCKS/LINKAGES
KEY LOCK MECHANISM ON STEERING COLUMN FAILS (WON'T ACCEPT THE KEY). THIS LEAVES THE MOTORIST AND HIS (HER) PASSANGERS STRANDED. I'VE SEEN MANY IDENTICAL PROBLEMS REPORTED IN NUMEROUS POSTS ON THE INTERNET. PROBABLY A MANUFACTURING REFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050540December 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
UPON ACCELERATING FROM A COMPLETE STOP VEHICLE WOULDN'T ACCELERATE. FUEL HAD LEAKED OUT THE FUEL TANK. DEALERSHIP INDICATED THAT IT WAS CAUSED BY A LEAK IN THE FUEL LINE, AND SERVICED THE VEHICLE. THE LEAK RECURRED WITHIN 3 WEEKS OF THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10050544December 15, 2003
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
UPON ACCELERATING FROM A COMPLETE STOP VEHICLE WOULDN'T ACCELERATE. FUEL LEAKED OUT THE FUEL TANK. DEALERSHIP INDICATED THAT IT WAS CAUSED BY A LEAK IN THE FUEL LINE, AND SERVICED THE VEHICLE. THE LEAK RECURRED WITHIN 3 WEEKS OF THE REPAIR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049770December 15, 2003
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK HAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049705December 14, 2003
VISIBILITY:GLASS, SIDE/REAR
THE REAR WINDOW IN MY 2003 FORD FOCUS SEDAN ZTS SPONTANEOUSLY SHATTERED OVERNIGHT WHILE PARKED IN THE DRIVEWAY. THE NEXT MORNING IT WAS FOUND COMPLETELY INTACT WITH NO SIGN OF IMPACT OR FORCED ENTRY. FORD REFUSED TO PAY FOR THE REPAIR STATING THAT I SHOULD CONTACT MY INSURANCE COMPANY AND HAVE THEM SUE FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049711December 14, 2003
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, ELECTRICAL SYSTEM:12V/24V/48V BATTERY, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, WHEELS:RIM
2002 FORD FOCUS ZX5 HATCHBACK MODEL WAS PURCHASED NEW FROM LAFRES FORD. THE CHECK ENGINE LIGHT KEEPS COMING ON AND STAYS ON. VARIOUS ELECTRICAL PROBLEMS HAVE OCCURRED AND VARIOUS PARTS HAVE BEEN REPLACED (DOCUMENTED ON ALL SERVICE REPORTS) THE CHECK ENGINE LIGHT HAS BEEN A PROBLEM FROM DAY ONE AND I HAVE EXPERIENCED OTHER PARTS BURNED AND REPLACED IN THE PAST, IE COOLING FAN HARNESS AND RESISTOR BURNT, BURN SMELL WHEN A/C IS IN USE OR THE HEATOR, REPLACEMENT OF BATTERY. (CAR IS STILL UNDER WARRANTY) I CONTINUALLY TAKE THE CAR BACK AND FORTH TO THE DEALER TO HAVE THE CHECK ENGINE LIGHT CORRECTED. (NO REIMBURSEMENT OF TOLL/BRIDGES AND DAYS OFF FROM WORK TO HAVE THIS CAR PROPERLY SERVICED, NO REIMBURSEMENT OF RENTAL CARS) WHEN I GET THE CAR BACK THE CHECK ENGINE LIGHT IS OFF AND TWO DAYS LATER IT IS BACK ON AGAIN. I PERIODICALLY CALL MY SERVICE ADVISOR AT THE SERVICE DEPARTMENT TELLING HIM THAT I JUST PICKED UP THE CAR AND WITHIN 24 HOURS THE CHECK ENGINE LIGHT CAME ON AGAIN. MY SERVICE ADVISOR TELLS ME THAT THE CHECK ENGINE LIGHT DOES NOT MEAN ANYTHING AND I COULD DRIVE AROUND WITH THE LIGHT ONINDEFINETLY ALTHOUGHT THE LIGHT IS A NUISANCE. ON 12/11/03 WHILE DRIVING, THE CHECK ENGINE LIGHT WHICH WAS ALREADY ON, THE BATTERY LIGHT INDICATOR CAME ON, I IMMEDIATELY CALLED THE DEALER SERVICE DEPARTMENT AND EXPLAINED TO MY SERVICE ADVISOR OF THE PROBLEM, IT WAS LATE FRIDAY AFTERNOON, HE STATED THAT WAS NOT A GOOD SIGN AND ADVISED ME TO SEEK SERVICE AT A FORD SERVICE STATION. TOOK CAR TO UNIVERSAL FORD. THE CAR BEGAN TO EMIT A BURNING SMELL I ARRIVED AT THE DEALER SERVICE STATIONS AND WAS TOLD THAT MY ALTERNATOR WAS NO GOOD AND THAT THE HARNESS HAND BURNED AND ALL THE WIRES HAD MELTED. THAT IS TRULY AN UNSAFE CAR, THIS PROBLEM COULD HAVE CAUSED THE CAR CATCH ON FIRE AND I COULD HAVE BEEN SERIOUSLY INJURED, OR BECOME A FATALITY OR OTHERS COULD HAVE GOTTEN HURT. THE CAR IS CURRENTLY AT THE UNIVERSAL FORD DEALER SERVICE STATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049620December 12, 2003
ELECTRICAL SYSTEM:IGNITION
200 FORD FOCUS ZX3: IGNITION IS LOCKED IN POSITION. KEY WILL NOT TURN. STEERING IS LOCKED UP ALSO. THIS HAS HAPPEND 2 TIMES BEFORE. THERE IS A WEBSITE DEDICATED TO ADDRESSING THIS ISSUE. THIS NEEDS TO BA A RECALL BECAUSE IT IS OBVIOUSLY A MANUFACTURER DEFECT THAT IS AFFECTING THE FORD FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049639December 12, 2003
WHEELS, TIRES
16 INCH DIAMETER FRONT ALLOY WHEEL WITH 205-50/R16 TIRE ON 2002 FORD FOCUS ZTS WAS DAMAGED AND CAUSED RAPID TIRE DEFLATION DUE TO LOW SPEED , 35 MPH, IMPACT WITH POTHOLE. 50 SERIES TIRE IS TOO THIN FOR STREET USE ON THE FORD FOCUS!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10049666December 12, 2003
AIR BAGS:FRONTAL
WHEN MY AIRBAG ON MY 2000 FORD FOCUS DEPLOYED, IT BURNT MY HAND. HAD I NOT BEEN WEARING GLOVES, IT WOULD HAVE BEEN MUCH MORE SEVERE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10050503December 11, 2003
AIR BAGS:FRONTAL
AIRBAGS WHERE IMPROPERLY CONFIGURED IN THE PASSENGER SIDE. *LA THE CONSUMER REAR ENDED ANOTHER VEHICLE WHILE ATTEMPTING TO COME TO A STOP. THE IMPACT WAS NOT SEVERE BUT THE FRONTAL AIR BAGS DEPLOYED. THE AIR BAG DEPLOYMENT ALSO SHATTERED THE WINDSHIELD. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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