Ford Focus Complaints
22,326 consumer complaints on file.
- #10060794March 9, 2004ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
SPEED CONTROL SWITCH FOR HEATING AND AIR CONDITIONING FAN BROKE AND NEEDED TO BE REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061671March 9, 2004FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED ENGINE WOULD EITHER SURGE OR STALL WITHOUT ANY WARNING. DEALERSHIP WAS CONTACTED, AND INFORMED THE CONSUMER THAT FUEL PUMP NEEDED REPLACEMENT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060797March 9, 2004WHEELS
REAR WHEEL BEARING HAD TO BE REPLACED A SECOND TIME. THE FIRST TIME THIS WAS COVERED UNDER THE RECALL CAMPAGIN. AFTER THE FIRST REPLACEMENT UNDER THE RECALL, THE BEARING DEVELOPED THE SAME PROBLEMS AND HAD TO REPLACED A SECOND TIME. THE SECOND FIX WAS NOT COVERED UNDER THE RECALL, SINCE THE REPAIR WAS DONE ONCE BEFORE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061567March 8, 2004FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
WHILE DRIVING VEHICLE SURGES FORWARD. DEALERSHIP HAS NOT HAD THE PARTS FOR 2 MONTHS TO PERFORM FUEL INJECTION RECALL 03V482000 REPAIRS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061575March 8, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE PERFORMING AN OIL CHANGE DEALERSHIP INDICATED THAT THE BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. THEY WORE OUT PREMATURELY. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061578March 8, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE HAVING VEHICLE SERVICED FOR ANOTHER PROBLEM DEALERSHIP NOTICED THAT BRAKE PADS AND ROTORS WORE OUT PREMATURELY AND NEEDED REPLACEMENT. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060736March 8, 2004ENGINE AND ENGINE COOLING:ENGINE
ENGINE STALLS AT DIFFERENT SPEEDS. TAKEN TO DEALER TWICE, LAST TIME NEW UPDATED FUEL PUMP PUT IN AS PER RECALL. STILL STALLS EVEN AFTER THAT.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061606March 8, 2004FUEL SYSTEM, GASOLINE:DELIVERY
CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL DELIVERY MODULE: DEALER CLAIMED THAT THE CONSUMER NEEDED TO PAY A DIAGNOSTIC FEE BEFORE THE RECALL WORK WAS DONE. THE RECALL NOTICE CLEARLY STATED THAT THE FUEL FILTER WAS TO BE REPLACED FREE OF CHARGE IF THE VEHICLE WAS EXPERIENCING CERTAIN SYMPTOMS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060746March 8, 2004SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY MORNING I BOUGHT THE CAR - A BRAND NEW 2003 FORD FOCUS SE WAGON. ON SUNDAY MORNING, I WAS TRAVELING ABOUT 50MPH WHEN I APPLIED THE BRAKE DUE TO THE TRAFFIC CONDITIONS OF THE MOMENT. INSTANTLY, THE BACK END OF THE CAR SWERVED TO THE RIGHT IN A JACK-KNIFE MANNER. THE CAR SPUN AROUND AND THREW ITSELF ONTO THE SHOULDER OF THE ROAD. THE FRONT END WOUND UP POINTED IN THE DIRECTION OF THE ONCOMING TRAFFIC. FORTUNATELY THE CAR LANDED IN A SANDY SPOT WITH NO DAMAGE TO THE VEHICLE OR TO ME. IT WAS AS IF I HAD HIT BLACK ICE, EXCEPT THAT DRIVING CONDITIONS THAT DAY WERE PERFECT - 50 DEGREES, SUNNY AND DRY WITH GOOD ROAD SURFACE. IN MY OPINION, THIS INCIDENT MAY BE THE RESULT OF POOR DESIGN: THAT IS THE REAR END OF THE FOCUS SE WAGON IS TOO LIGHT TO HOLD THE ROAD WHEN THE BRAKES ARE APPLIED AT HIGHWAY SPEEDS, OR THE BRAKES FAILED, CAUSING THE CAR TO SPIN. IN ANY EVENT, THIS WAS A NEAR DEATH EXPERIENCE FOR ME. I THINK THAT THIS CAR IS A DEATH TRAP FOR ME AND A HAZARD FOR EVERYONE ELSE NEAR IT ON THE ROAD. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060556March 6, 2004TIRES
EXCESSIVE BRAKE DUST 2002 FORD FOCUS (VIN#: FAFP383X2W110369). HAVE REPLACED 3 TIRES ALL UNDER 20,000MI. (FIRESTONE). ONE REPLACEMENT TIRE (FIRESTONE) FAILED AFTER ROUGHLY 5000MI. FAILINGS HAPPEN ON FLAT SMOOTH HIGHWAY. EXTREMELY DANGEROUS SITUATION WHEN FRONT TIRES FAIL (TREAD IS GOOD, NO WEAR, NO PUNCTURES, PRESSURE GOOD). POSSIBLY TIRE IS SEPARATED FROM RIM??? VEHICLE BOUGHT FROM LITHIA FORD (OMAHA, NE). *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060594March 6, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER ON MY 2001 FORD FOCUS HAS FAILED TWICE AND LEFT ME STRANDED . TOTAL COST OF REPAIRS IS OVER $700. FORD WILL NOT STAND BEHIND PRODUCT. RECALL IS IN ORDER. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061423March 5, 2004ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE LIGHT ILLUMINATED, THEN VEHICLE STALLED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060501March 5, 2004TIRES
ON FEB 28, 2004, DRIVING ON I-10 FROM LOUISIANA TO HOUSTON, FIRST HEARD A POP NOISE, THEN IMMEDIATELY FELT LOOSING CONTROL OF WHEEL, TRIED TO HIT BREAKS TO SLOW DOWN THE CAR, AND THEN MY 3 YEARS OLD FORD FOCUS FLIPPED OVER, AND THANKS GOD NOBODY GOT INJURED, AND EVERYONE WAS WEARING A SEAT BELT. CHECKED THE CAR, THE TREAD ON THE RIGHT REAR TIRE(GOOD YEAR) LOOKED RIPPED OFF, ASSUME THIS TIRE BLEW OR EXPLODED DURING THE DRIVE ON HIGHWAY, WHICH IS VERY SERIOUS SITUATION. INSURANCE IS STILL INVESTIGATING THE CASE. BUT MORE RIDICULOUSLY THE LA POLICE GAVE A TICKET FOR 'CAN'T MAINTAIN THE CAR". WE GOT 4 NEW TIRES FOR ONLY ABOUT 2 MONTHS, EVERYTHING IS IN GOOD MAINTENANCE, AND THERE WAS NO DRIVING FAULT OR OTHER ACCIDENT ASSOCIATED WITH MY ACCIDENT, PLUS WE WERE THE VICTIMS OF THIS TIRE EXPLOSION, WE ALMOST LOST OF LIFE DURING THE DEADLY FLIP OVER. THE INSURANCE IS DOING THE INVESTIGATING ABOUT TIRES, WE DON'T HAVE MUCH TO COMPLAIN, BUT IT MAY TAKE A WHILE TO DEAL WITH GOODYEAR THEN. NOW FOR THIS 170$ TICKET, 5 HOURS DRIVE FROM MY HOME IN MISSISSIPPI, WHAT WE SHOULD DO TO DEAL WITH THE LA POLICE? I FEEL LIKE THEY SHOULD TICKET GOODYEAR INSTEAD OF INNOCENT VICTIMS LIKE US, BUT 5 HOURS DRIVING TO COURT IS REALLY ANNOYING ESPECIALLY WE ARE STILL DRIVING A RENT CAR DURING THIS MOMENT. IS THERE ANYWHERE WE CAN DISCUSS THIS POLICE MANNER EXCEPT 5 HOURS DRIVING TO LA COURT? FRUSTRATED CAR OWNER LINGYUN JIN SUN. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061473March 5, 2004TIRES
WHILE DRIVING 65 MPH REAR PASSENGER'S SIDE TIRE EXPLODED, CAUSING THE DRIVER TO LOSE CONTROL. NO IMPACT REPORTED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061476March 5, 2004AIR BAGS:FRONTAL
WHILE DRIVING 55 MPH VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. NO INJURIES REPORTED. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061324March 4, 2004SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING A GRINDING NOISE WAS HEARD COMING FROM REAR WHEELS. THE DRIVER DROVE THE VEHICLE TO DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER BOTH SIDE OF THE WHEEL BEARING NEEDED REPLACING DUE TO WORN PARTS. A RECALL WAS ISSUED (NHTSA)01-I-017-000)REPLACEMENT OF THE REAR WHEEL BEARING. THE MECHANIC INFORMED THE CONSUMER THIS VEHICLE WAS NOT COVER UNDER A RECALL. PLEASE FILL IN ADDITIONAL INFORMATION.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060405March 4, 2004WHEELS:RIM
FORD FOCUS RIMS. THE CAR HAS LESS THEN 25,000 MILES. WE TOOK IT TO BE LOOKED AT DUE TO A SHAKE IN THE STEERING WHEEL. WE WERE INFORMED THAT IT HAS THREE BENT RIMS. ALSO WAS INFORMED THAT THE DEALER NOR THE MANUFACTURE WAS GOING TO DO ANYTHING ABOUT IT. THE CAR IS DRIVEN ONLY BY A STAY AT HOME MOTHER AND HAS NEVER BEEN IN A ACCIDENT. NOR HAS IT COME INTO CONTACT WITH LARGE POT HOLES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060406March 4, 2004STEERING:COLUMN
KEY WOULDN'T FIT IN THE IGNITION ONE AFTERNOON. TRIED ANOTHER KEY, SAME RESULT. I HEAR IT IS SOMETHING IN THE STEERING LOCK CYLINDER, POSSIBLY A TUMBLER. CALLED FORD, AND THEY SAID THAT THERE IS NO RECALL ON THIS YET, BUT PROBABLY SOON. COST ABOUT $150 PLUS A TOWING CHARGE. RATS. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10061233March 3, 2004FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONSUMER RECEIVED RECALL 03V482000 CONCERNING FUEL PUMP FAILURE. WHILE DRIVING AT ANY SPEED, THE CONSUMER FELT A HESITATION IN THE ENGINE, AND THEN VEHICLE STALLED. EVEN THOUGH THERE WAS A RECALL FOR THIS VEHICLE, THE MANUFACTURER WOULD NOT HONOR IT BECAUSE IT WAS A SALVAGED VEHICLE.*AK THE CONSUMER STATED THE COIL SPRINGS FAILED. UPDATED 05/11/09. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10060245March 3, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION CYLINDER FAILED, RESULTING IN A $250.00 REPAIR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0