Ford Focus Complaints

22,326 consumer complaints on file.

#10111134February 8, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPON ENTERING AND EXITING THE VEHICLE THE DOOR LOCKS BECAME INOPERABLE. ON THE RIGHT REAR DOOR CONSUMER HAD TO PRESS THE LOCK FROM THE INSIDE, WHICH WAS INOPERABLE. ON THE FRONT PASSENGER AND DRIVER'S SIDE CONSUMER HAD TO USE THE KEY, WHICH ALSO BECAME INOPERABLE. CONSUMER CONTACTED FORD DEALER, AND MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111153February 8, 2005
TIRES:TREAD/BELT
A GRINDING NOISE WAS COMING FROM REAR OF THE VEHICLE. DRIVER NOTICED THAT THE VEHICLE WOULD DRIVE ROUGHLY. DRIVER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND REPLACED THE ALL FOUR TIRES. THEN, DRIVER INFORMED THE MECHANIC THAT THE PROBLEM STILL OCCURRED AND HAD NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111157February 8, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
WHILE DRIVING VEHICLE HESITATED TO ACCELERATE WHEN PRESSING THE ACCELERATION PEDAL. THE CAUSE OF THIS WAS UNDETERMINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110133February 8, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
ABOUT 1 MONTH AFTER I BOUGHT MY CAR THE BRAKES STARTED TO SQUEAK EVERY TIME I WOULD APPLY THEY BRAKES. IT HAS CONTINUTED TO DO SO UP UNTIL EVEN THIS MORNING. THE ROTORS NOW HAVE GROOVES IN THEM ,AND THE BRAKE PADS STILL HAVE WELL OVER 50% OF THE PAD REMAINING. SO FAR NOTHING HAS BEEN DONE OTHER THAN TO SAY "IT MUST BE MOISTURE."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110154February 8, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN IN IGNITION. CAN NOT START CAR. WAS TOLD IT WAS PROBABLY THE IGNITION CYLINDER. GETTING CHECKED TOMORROW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127936February 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 FORD FOCUS EXPERIENCING PROBLEMS WITH THE BACK DOOR.***NO ANSWER REQUIRED***. *MR THE BACK DOOR WOULD NOT OPEN. THE ENTIRE DOOR ASSEMBLY HAS TO BE REPLACED. CONSUMER BELIEVES THIS FAILURE MAY BE PART OF A LATCH RECALL. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127940February 7, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:WHEEL CYLINDERS
2000 FORD FOCUS SE WHEEL LOCKED UP.***NO ANSWER REQUIRED***. *MR DEALERSHIPS WANTS TO CHARGE CONSUMER $350 FOR A NEW CYLINDER. CONSUMER FEELS THERE SHOULD BE A RECALL. *TT *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109969February 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
BECAME HARDER AND HARDER TO GET IGNITION CYLINDER TO WORK PROPERLY. IT WOULD LOCK AND TAKE HALF AN HOUR OR MORE TO GET IT TO START. HAD TO REPLACE IGNITION SWITCH AND CYLINDER; REQUIRED A LOCKSMITH, A MECHANIC AND $222. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109975February 7, 2005
ELECTRICAL SYSTEM:IGNITION
(1) I PARKED MY 2000 FORD FOCUS ON A HILL WITH THE WHEELS TURNED (2) THE KEY IGNITION WOULD NOT TURN EVEN AFTER PLAYING AROUND WITH IT FOR 4 HOURS! I HAD TO LEAVE MY VEHICLE BEHIND. THERE WAS NO ADVANCE SIGNS THAT THIS PROBLEM WAS ABOUT TO OCCUR. WHILE THIS IS NOT A MOVING SAFETY ISSUE, THIS CAN BE A VERY SERIOUS PROBLEM SINCE IT CAN STRAND YOU WITHOUT ANY WARNING IN AN UNSAFE AREA. (I CARRY SPARE GAS, JUMPER CABLES, CAR JACKS, ANTIFREEZE, EXTRA OIL ETC.. I EVEN HAD ENOUGH TOOLS TO TAKE APART THE STEERING COLUMN AND TRY HOT WIRING THE CAR, BUT TO NO AVAIL.) THIS IS A SERIOUS MECHANICAL DEFECT. (3) I LATER BOUGHT AN OWNERS MANUAL TO TRY FIXING THE PROBLEM MYSELF. BUT THE FIRST STEP TO REMOVING THE BROKEN IGNITION CYLINDER IS TO TURN THE KEY!! A CATCH 22. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109976February 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY, EQUIPMENT
THERE WAS NO FAILURE OR INJURIES. JUST A PROBLEM WITH GAS MILEAGE. THIS VEHICLE GETS THE WORSE GAS MILEAGE OF ANY AUTO I EVER OWNED EXCEPT MY 1969 PLYMOUTH GTX 440. I KEEP COMPLAINING BUT THE PROBLEM IS SAID TO BE WITH THE ENGINE TYPE. Z-TEC AND THAT IS WHY ON THE 2005 THEY FINALLY CHANGED THE ENGINE. I GET APPROX 15-17 MPG IN THE CITY NO AIR ON AND HIGHWAY IS APPROX 22-25. I HAVE YET TO GET CLOSE TO 300 MILES ON A TANK FULL OF FUEL. TERRIBLE TERRIBLE .I HAVE PAPER FROM WINDOW AND IT STATES FUEL MILEAGE SHOULD BE APPROX 25 CITY 30 HIGHWAY. THIS VEHICLE NOT CLOSE. RUNS WELL THOUGH. I WOULD CALL THIS A FAILURE OF GAS MILEAGE FACTORY ESTIMATE NUMBER OF TIMES IN BOX BELOW IS CONSERVATIVE. I FIGURED CLOSER TO 275-300 *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109997February 7, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I HAVE A 2003 FORD FOCUS WHERE THE REAR PASSENGER DOOR LATCH HAS FAILED. JUST FOUND OUT TODAY THAT THERE IS A RECALL FOR THIS PROBLEM FORD RECALL # 05S27) , BUT IT IS ONLY FOR 2000 - 2002 MODELS & MINE IS A 2003. MY CAR IS IN FOR REPAIR AT MY FORD DEALER NOW , THEY WERE UNABLE TO FIX THE PROBLEM & HV TO ORDER NEW PARTS FOR MY CAR .I HV BEEN TOLD I MUST PAY FOR REPAIRS. WHY ARE THE 2003 MODELS NOT INCLUDED IN THE RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110979February 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN ATTEMPTING TO START THE VEHICLE CONSUMER NOTICED THAT THE THE IGNITION LOCKED AND KEY WILL NOT TURN. VEHICLE WAS TOWED TO THE DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110014February 7, 2005
ELECTRICAL SYSTEM:IGNITION
ABOUT 8 MONTHS AGO I PURCHASED A 2000 FORD FOCUS. THIS PAST WEEKEND MY STEERING WHEEL LOCKED UP. I COULDN'T EVEN GET THE KEY ALL THE WAY INTO THE IGNITION. I TRIED SEVERAL TIMES TO START THE CAR TO NO AVAIL. I WENT ONLINE TO FIND OUT IF THERE WERE ANY OTHER TECHNIQUES I COULD TRY AND CAME ACROSS SEVERAL WEBSITES WITH DISGRUNTLED CONSUMERS WHO ARE ALSO OWNERS OF THE FORD FOCUS. THEY ALL ARE EXPERIENCING THE SAME PROBLEM. I'VE BEEN TOLD BY BOTH THE DEALERSHIP AND LOCKSMITH THAT THE PROBLEM IS THE TUMBLERS AND A FAILED CYLINDER DUE TO FORD. APPARENTLY FORD USED A SUBSTANDARD MANUFACTURED CYLINDER WHICH RAPIDLY DETERIORATES WITH USE AND EVENTUALLY FRACTURES THUS LOCKING THE WHEEL. I WAS TOLD AT THE DEALERSHIP THAT THE REPAIR WOULD BE CLOSE TO $400 SO I OPTED INSTEAD TO HAVE A LOCKSMITH COME OUT. THAT COST ME $60. I'M TOLD THOUGH THAT IT'S ONLY A MATTER OF TIME BEFORE IT HAPPENS AGAIN AND EVEN A NEW CYLINDER WILL NOT PREVENT IT FROM HAPPENING AGAIN BECAUSE THE PART ITSELF IS DEFECTIVE. APPARENTLY FORD IS WELL AWARE OF THIS PROBLEM BUT WILL NOT DO A RECALL WHICH I FIND ABSURD. THIS IS NOT ONLY AN ANNOYING SITUATION BUT ALSO A DANGEROUS ONE. I'VE HAD OTHER FORD OWNERS TELL ME THAT THEY'VE HAD THIS PROBLEM HAPPEN TO THEM WHILE DRIVING, AT STOP LIGHTS, IN A PARKING LOT ETC. THAT IS DANGEROUS AND SOMETHING SHOULD BE DONE ABOUT IT. I AM WRITING A PERSONAL LETTER TO FORD...AND I PLAN TO TAKE THIS AS FAR AS I POSSIBLY CAN LEGALLY. THANK YOU. AMY KENNEDY WINSTON SALEM, NC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110025February 7, 2005
ELECTRICAL SYSTEM:IGNITION
KEY BEGAN STICKING IN IGNITION OF MY FORD FOCUS. THIS PAST WEEKEND KEY LOCKED IN IGNITION. APPOINTMENT MADE WITH MY LOCAL DEALER AND I HAVE JUST PAID $252 FOR A NEW CYLINDER. I QUESTIONED MY DEALER ON PREVIOUS COMPLAINTS AND THEY ADVISED ME THAT THEY HAD NONE!! HARD TO BELIEVE WHEN MY LOCAL MECHANIC ADVISED US OF SEVERAL INDIVIDUALS WITH THIS SAME PROBLEM. QUICK FIX WAS TO TAKE A HAMMER AND GENTLY TAP ON THE KEY WHEN IN THE IGNITION OR HERE'S THE BETTER ONE-LEAVE A KEY IN THE IGNITION AT ALL TIMES. AFTER DROPPING MY VEHICLE THIS AM I LEARNED OF THIS SITE TO FILE COMPLAINT FROM WWW.AUTOMOTIVETALK.NET WHERE COUNTLESS PEOPLE HAVE ENCOUNTERED THIS SIMILAR PROBLEM. I ALSO PLAN TO TRY FORD CUSTOMER ASSISTANCE BUT WILL THAT HELP RESOLVE THIS PROBLEM WITH THE FOCUS. I'M HOPING THIS COMPLAINT WILL HELP. **JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110048February 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ELECTRICAL SYSTEM: IGNITION SWITCH. MY COMPLAINT IS EXACTLY THE SAME AS 10100616. A FAILED IGNITION SWITCH THAT WOULD NOT TURN. CORRECTED BY DRILLING OUT CYLINDER, AND REPLACING. CERTIFIED LOCK SMITH PRICE WAS $298.00. THE LOCAL FORD DEALER QUOTED PRICE WAS $400.00 LOCK SMITH SAID THEY HAVE 1 - 2 OF THESE WITH THE FOCUS EVERY WEEK.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10110053February 7, 2005
ELECTRICAL SYSTEM:IGNITION
THIS IS THE THIRD TIME THAT MY 2002 FORD FOCUS IGNITION HAS FAILED. I STICK THE KEY IN THE IGNITION, THE CAR MAKES THE BEEPING SOUND AND WILL NOT TURN. I HAVE TRIED TURNING THE WHEEL AND TURNING THE KEY AT THE SAME TIME. I HAVE TRIED TURNING THE KEY TO THE OTHER SIDE AND THEN TURNING IT AND I HAVE ALSO MADE SURE IT WAS IN PARK, TRIED TO MESS WITH THE TILT OF THE WHEEL NOTHING WORKS. THIS TIME THAT IT HAPPENED I GOT STRANDED OUT IN THE MIDDLE OF A DARK PARKING LOT WHERE THERE WAS NO ONE AROUND. THERE WERE NO OTHER STORES OR ANYTHING AROUND. I AM NOW GOING TO HAVE TO GET MY VEHICLE TOWED AND SPEND ANOTHER 250 TO GET THIS FIXED. MY CAR ONLY HAS 55,000 MILES AND I HAVE ONLY HAD IT FOR A YEAR. FORD NEEDS TO CONSIDER RECALLING THIS BECAUSE I KNOW THAT I AM NOT THE ONLY ONE THAT HAS MADE A COMPLAINT REGARDING THIS. IF THIS IS NOT RECALLED I WILL NEVER BUY A FORD AGAIN AND NEITHER WILL MY FAMILY AND WE BUY AN AWFUL LOTS OF FORDS IN OUR FAMILY AND MY HUSBANDS FAMILY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106603February 7, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE LOST POWER, STALLED. AND SOMETIMES CUT COMPLETELY OFF. CONSUMER EXPERIENCED THIS PROBLEM SINCE AUGUST 2004. CONSUMER TOOK VEHICLE TO THE DEALER, WHO CHANGED THE FUEL PUMP. HOWEVER, PROBLEM RECURRED. *AK THE CONSUMER WAS INFORMED THAT THE THROTTLE POSITION SENSOR WAS THE PROBLEM. THE FUEL PUMP WAS REPLACED IN SEPTEMBER 2004, BUT THE VEHICLE CONTINUED TO LOSE POWER, ESPECIALLY WHEN GOING UP A HILL. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109943February 6, 2005
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
CAR IS A LEMON. RADIO HAS FAILED MULTIPLE TIMES. DOOR LOCKS AND IGNITION LOCK HAVE FAILED MULTIPLE TIMES. CURRENT PROBLEM IS CAR STALLS AT INTERSECTIONS. EMISSION LIGHT IS ON AND STAYS ON. DEAL CAN NOT FIX.*JB I CONSIDER THE STALLING AT INTERSECTIONS TO BE VERY DANGEROUS. IF SOMEONE IS MOVING FORWARD ASSUMING THE CAR WILL MOVE, AND IT DOES NOT BECAUSE OF THE STALL, A CRASH MAY RESULT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109952February 6, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 FORD FOCUS - REAR DOOR LATCH ISSUE. DOOR CAME OPEN WHILE DRIVING AND WILL NO LONGER CLOSE. I HAVE NOT REPAIRED IT YET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109961February 6, 2005
STRUCTURE:BODY
WATER ENTERING PASSENGER FLOOR. CARPET PAD SOAKED MOLD SMELL IN CAR.HAD IT IN DEALER SHOP AT 4500 MILES 16000 MILES THEY REPLACED CARPET AND OBVIOUSLY TEMPORARILY FIXED THE LEAK. NOW THE WARRANTY IS UP AND THE DEALER WANTS ME TO PAY TO HAVE THE LEAK FIXED. I ATTEMPTED TO REPAIR IT MYSELF BUT CANT STOP THE LEAK. FORD HAS SERVICE BULLETINS ABOUT THIS WATER LEAK BUT APPARENTLY THEY DON'T KNOW HOW TO FIX THE LEAK EITHER.NOW I AM STUCK WITH A MOLDED SMELLING CAR AND A WET CARPET. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus