Ford Focus Complaints

22,326 consumer complaints on file.

#10112666March 7, 2005
ELECTRICAL SYSTEM:IGNITION
I PARKED MY CAR ONE NIGHT, NOTHING UNUSUAL, NO PREVIOUS DIFFICULTIES WITH THE IGNITION. THE NEXT DAY I GET IN AND CAN NOT INSERT KEY FULLY INTO THE IGNITION. AFTER JIGGLING IT AROUND, I COULD FINALLY FULLY INSERT KEY BUT AM UNABLE TO TURN IT TO START THE VEHICLE. *AK ALTHOUGH NO INJURY OCCURED, THIS IS AN EXPENSIVE REPAIR (OVER $300 IN ADDITION TO THE TOWING FEES). I HAVE FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM ON THE WEB AND IN MY DISCUSSION WITH OTHER FOCUS OWNERS; AND THINK FORD IS TO BLAME. I ONLY HAVE 2 KEYS ON MY KEY RING ALONG WITH THE REMOTE KEYLESS ENTRY; THEREFORE, THIS WAS NOTHING I'VE DONE TO IMPAIR THE DAILY PERFORMANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112588March 6, 2005
ELECTRICAL SYSTEM:IGNITION
I WAS LEAVING WORK LATE THE OTHER NIGHT AND MY KEY WOULD NOT TURN OVER IN ORDER TO START MY CAR. I HAD A FRIEND PICK ME UP AND I CALLED A LOCKSMITH THE NEXT DAY. I HAD MY IGNITION REPLACED, THEN THREE DAYS LATER I COULD NOT TAKE MY KEY OUT OF THE IGNITION. I ONCE AGAIN CALLED THE LOCKSMITH HE CAME BACK OUT AND REPLACED MY IGNITION ONCE AGAIN, YET THE KEY GOT STUCK AGAIN. THE THIRD TIME I CALLED HIM HE TOLD ME THIS IS A PROBLEM WITH FOCOUS AND IT WAS GOING TO COST ME AN ADDITIONAL $250. TO FIX, ON TOP OF THE $190. I HAD ALREADY SPENT TO REPLACE THE IGNITION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113483March 4, 2005
AIR BAGS:FRONTAL
WHILE DRIVING 35 MPH CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION. UPON IMPACT, DUAL AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED BROKEN RIBS AND A CONCUSSION. ALSO, PASSENGER SUSTAINED A CONCUSSION. VEHICLE WAS CONSIDERED A TOTAL LOSS.*AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10112542March 4, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, POWER TRAIN:AUTOMATIC TRANSMISSION
THE BRAKES WENT OUT AND TRANSMISSION WENT OUT AT THE SAME TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112462March 3, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS ZTS. THE IGNITION LOCK CYLINDER FAILED. AFTER DRIVING THE CAR IN THE MORNING AND PARKING IT IN A PARKING SPOT I CAME OUT AND WAS UNABLE TO INSERT MY KEY IN THE IGNITION. I WAS UNABLE TO INSERT THE KEY INTO THE IGNITION AND THE STEERING WHEEL WAS FROZEN IN PLACE. AFTER TRYING REPEATEDLY TO GET THE KEY IN OR JIGGLE THE STEERING WHEEL I HAD TO HAVE THE CAR TOWED. I NEEDED A NEW STEERING COLUMN, IGNITION, LOCK CY, AND REKEY LOCK CYLINDER. THERE HAS BEEN A VEHICLE: ALL TECHNICAL SERVICE BULLETIN ISSUED ON THIS PROBLEM BUT NO RECALL. FORD IS AWARE OF THE PROBLEM WHICH IS A PLASTIC SWITCH IN THE IGNITION THAT BREAKS AND THEN CAUSES THE PROBLEMS. I HOPE THERE IS NO CAR FIRE OR DEATHS AS A RESULT OF FORD NOT FIXING THIS PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113598March 2, 2005
FUEL SYSTEM, GASOLINE
THE 2001 FORD FOCUS HAD FIVE RECALL NOTICES. *BF THE VEHICLE WOULD NOT START. THE CONSUMER NEEDED A NEW FUEL PUMP. THE VEHICLE DISPLAYED A STRONG FUEL SMELL. THE FUEL CAP LIGHT HAD COME ON. THE REPLACEMENT FUEL PUMP WAS DEFECTIVE. REFER TO RECALL CAMPAIGN# 03V482000. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113724March 2, 2005
STRUCTURE:BODY:DOOR
WHILE DRIVING THE DOOR AJAR LIGHT ILLUMINATED THEN SUDDENLY THE REAR PASSENGER'S SIDE DOOR OPENED ON THE CONSUMER 2000 FORD FOCUS. *NM THE DOOR WOULD NOT CATCH WITHOUT HAVING TO LOCK AND SLAM THE DOOR SEVERAL TIMES. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113370March 2, 2005
SUSPENSION
BOTH SPRINGS FAILED IN THE CONSUEMR'S 2001 FORD FOCUS. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112399March 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT TURN IN IGNITION. STEERING COLUMN LOCKED. SUDDEN FAILURE. NO ACTION TAKEN YET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112424March 2, 2005
ENGINE AND ENGINE COOLING:ENGINE
WE HAVE A 2000 FORD FOCUS. I HAVE BEEN HAVING PROBLEMS WITH THIS CAR EVER SINCE SEPTEMBER TO PRESENT DATE. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THIS CAR. EVER SENSE SEPTEMBER THIS CAR HAS BEEN THROUGH 4 DEALERSHIPS. (POMOCO SMITHFIELD, POMOCO LINCOLN MERCURY, POMOCO JEEP, AND FREEDOM FORD) 2 RECALL NOTICES WERE PERFORMED.(FUEL DELIVERY MODULE AND THE PINCH BOLT BATTERY CABLES OR "STEERING LINKAGES".) THE CAR HAS CUT OFF ON ME A TOTAL OF 16 TIMES THAT I CAN DEFINITELY RECALL. I HIT A CURB DUE TO ENGINE FAILURE. THE UNDERSIDE OF THE PASSENGER SIDE OF THE CAR WAS DAMAGED. I ALSO ALMOST GOT INTO 2 ACCIDENTS AS A RESULT OF ENGINE FAILURE. I ALSO GOT A TICKET FOR FAILURE TO STOP AT A RED LIGHT BECAUSE OF THE CAR PUTTERING AND ALMOST COMPLETELY STALLING AT RED LIGHTS. MY ENGINE LIGHT CAME ON YESTERDAY. (MARCH 1, 2005) FOR THE SECOND TIME. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10113299March 2, 2005
ELECTRICAL SYSTEM:WIRING, STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS, STRUCTURE:BODY:TRUNK LID
HATCH RELEASE HAD TO BE REPLACED DUE TO AN ELECTRICAL SHORT. . CONSUMER WAS TOLD THAT IF IT WAS NOT REPLACED, SINCE CONNECTED TO THE ELECTRICAL SYSTEM, VEHICLE COULD CATCH ON FIRE.*AK...ALSO, REPLACED TRUNK RELEASE SWITCH. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10111151March 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE EXPERIENCED PROBLEMS WITH THE IGNITION SWITCH. OWNER WAS UNABLE TO PUT THE KEY IN THE IGNITION AND TURN THE VEHICLE ON. OWNER HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND HAD THE REPAIRS DONE. *AK THE CONSUMER STATED THAT HE FEELS THERE SHOULD BE A RECALL AND HE SHOULD BE REIMBURSED FOR THE COST OF THE REPAIR. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112382March 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WON'T TURN IN THE IGNITION. UNABLE TO MOVE VEHICLE. HAD TO HAVE IT TOWED TO FORD DEALERSHIP. CROW- MODDIE BURLINGTON KS. NOT FIXED YET.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113154February 28, 2005
WHEELS:RIM
WHILE DRIVING 30 MPH VEHICLE HIT A POTHOLE, AND THE FRONT PASSENGER SIDE RIM BENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10112313February 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
TURNING THE KEY BECAME PROGRESSIVELY HARDER, AND FINALLY THE CYLINDER LOCKED COMPLETELY. THIS SHOULD BE A RECALL, IT COST ME $450.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112227February 27, 2005
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS WAS WORKING FINE. ABOUT 5 MINUTES AFTER PARKING THE CAR, I RETURNED TO THE CAR TO START IT UP, AND MY KEY, WHICH HAD JUST WORKED FINE, WOULD NOT START THE CAR. THE STEERING COLUMN AND THE IGNITION WERE LOCKED. MY KEY WOULD NO LONGER GO ALL THE WAY INTO THE IGNITION CYLINDER, WHICH SEEMED TO BE JAMMED IN SOME WAY. I CALLED AAA, WHO SAID THEY SEE THIS ALL THE TIME IN THE FORD FOCUS. THEY BANGED ON THE COLUMN TRYING TO RELEASE THE CYLINDER, BUT TO NO AVAIL. STRANDED, I TOOK A $35 CAB RIDE HOME AND HAVE TO RETURN TODAY TO HAVE IT TOWED OFF A DOWNTOWN STREET TO THE DEALERS SERVICE CENTER, WHICH IS CLOSED ON SUNDAY AND HAS NO EMERGENCY NUMBER...I GUESS I JUST LEAVE IT THERE WITH THE HOPES THAT THEY WILL LOOK AT IT TOMORROW. I HAVE NO IDEA HOW I'LL GET TO WORK TOMORROW, HOW LONG THIS WILL TAKE TO FIX, NOR HOW MUCH IT WILL COST--- BUT I'VE READ OTHER SIMILAR COMPLAINTS THAT THIS HAPPENS REPEATEDLY WITH THE IGNITION CYLINDER DUE TO WEAK METALS USED IN THE MANUFACTURING OF THE IGNITION CYLINDER. THIS IS NOT DUE TO NORMAL WEAR AND TEAR. THIS IS A FAULTY PART AND SHOULD BE RECALLED! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112189February 26, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN OVER IN IGNITION. IGNITION JAMMED. KEY WILL NOT MOVE TO START CAR. DEALERSHIP AWARE OF PROBLEM. FORD HAS NOT ISSUED A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112192February 26, 2005
ELECTRICAL SYSTEM:HORN
I OWN A 2004 FORD FOCUS ZTS, PURCHASED NEW IN JUNE, 2004. SINCE PURCHASE, I HAVE HAD THE HORN REPLACED TWICE,MEANING THE CAR HAS IT'S 3RD HORN. THE PROBLEM APPEARS TO BE WATER ENTRY INTO THE HORN ITSELF, POSSIBLY SHORTING OUT THE DEVICE. THE WATER COULD BE FROM A CAR WASH, OR FROM WATER ENTRY WHILE DRIVING IN RAIN. THIS IS A SAFETY DEFECT, IN THAT I HAVE NO IDEA WHETHER THE HORN WORKS OR NOT UNTIL I ATTEMPT TO USE IT. THIS COULD BE A MAJOR ISSUE IF I NEED TO WARN SOMEONE OF MY PRESENCE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112222February 26, 2005
ELECTRICAL SYSTEM:IGNITION
WE BOUGHT A NEW FORD FOCUS IN DECEMBER OF 2002. IN MARCH 2004, WITH ABOUT 20,000 MILES ON IT, THE IGNITION SWITCH STARTED TO ACT UP. WHEN INSERTED INTO THE IGNITION THE KEY GOT STUCK AND WOULD NOT TURN ON SEVERAL OCCASIONS. AFTER SPENDING ABOUT 20 TO 40 MINUTES OF WIGGLING THE KEY AND KNOCKING ON THE STEERING COLUMN IT WOULD FINALLY TURN. WE BROUGHT IT TO THE DEALERSHIP IN APRIL AFTER BEING STUCK AT NIGHT FOR ALMOST 2 HOURS ON A DESERTED PARKING LOT. THE IGNITION CYLINDER WAS REPLACED UNDER WARRANTY BECAUSE THE MECHANIC HIMSELF WAS NOT ABLE TO TURN THE KEY. YESTERDAY, ON 25 FEB 2005, THE SAME PROBLEM STARTED UP AGAIN. THE DEALERSHIP CHECKED IT OUT BUT WE ARE OFF WARRANTY, SO WE WILL HAVE TO PAY FOR IT OURSELVES. IT IS A VERY FRUSTRATING THOUGHT THAT AFTER SPENDING ALL THAT MONEY, IT MAY HAPPEN AGAIN IN SEVERAL MONTH. AFTER READING ALL THE COMPLAINTS OF OTHER FOCUS OWNERS REGARDING THE SAME ISSUE, WE ARE VERY DISAPPOINTED THAT FORD DOES NOT MAKE ANY ALLOWANCES TO GET THE PROBLEM FIXED PERMANENTLY. WE HAVE OWNED OUR CARS USUALLY UP TO 10 YEARS OR SO AND NEVER HAD TO REPLACE AN IGNITION CYLINDER BEFORE ON ANY OF THEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112097February 24, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION RANDOMLY LOCKED UP. I HAD SOME PROBLEMS WHILE DRIVING. AFTER I PARKED AND TURNED OFF THE CAR, REMOVED THE KEY, I COULD NO LONGER TURN THE IGNITION CYLINDER WITH THE KEY. HAD TO REPLACE IGNITION CYLINDER AND KEY FOR A COST OF $350. I HAVE READ MANY COMPLAINTS OF SIMILAR HAPPENINGS BY OTHER FOCUS OWNERS. ALSO RECEIVED ANECDOTAL EVIDENCE FROM TOW TRUCK DRIVER AND MECHANIC OF FREQUENCY OF THIS OCCURRING WITH FORD FOCUSES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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