Ford Focus Complaints

22,326 consumer complaints on file.

#10119544May 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DOOR LATCH FAILED. (COULD NOT CLOSE DOOR) PAID $80 FOR DEALER TO UNSTICK AND LUBRICATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119580May 3, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
CONTACT STATES: RIGHT FRONT COIL SPRING BROKE, CAUSING LOSS OF CONTROL, DAMAGING RIGHT FRONT TIRE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119591May 3, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
REPLACED THE IGNITION SWITH TWICE KEY GETS STUCK AND SOME CASES STEERING LOCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118841May 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS
CONTACT STATED: WHEN THE KEY WAS PUT IN THE IGNITION THE KEY BECAME STUCK. THE CAR WAS AT THE FORD DEALER. AND HAD NOT BEEN REPAIRED. FORD TOLD THE CONSUMER THAT THE STEERING COLUMN MAY HAVE BEEN DAMAGED. IN ADDITION, FORD WAS REPLACING THE FUEL PUMP AND SEAT BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118849May 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN KEY IS PUT IN IGNITION THE KEY WILL NOT TURN TO ALLOW THE VEHICLE TO START. ALSO ONCE THE KEY IS IN IT WILL NOT COME OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119370May 2, 2005
SUSPENSION:FRONT:SPRINGS:AIR SUSPENSION SYSTEM
CONTACT STATES; CONTACT WAS ON FREEWAY AND HEARD A POPPING OR CRACKING NOISE IN THE FRONT END. TRIED TO PUT INTO GEAR, MADE SAME NOISE. HAVE BEEN IN CONTACT WITH DEALER AND THERE WAS A RECALL ON THE FRONT SPRING, CORRISION PROBLEM. DRIVING 65 OR 70, WHEN INCIDENT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119394May 2, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
BRAKES FAILED ON OUR 2004 FORD FOCUS ZX5 4 DOOR HATCHBACK AS MY WIFE WENT TO STOP AT A STOP SIGN LEAVING OUR DEVELOPMENT AND WAS BROADSIDED BY A TRUCK. THIS RESULTED IN A TOTAL LOSS OF VEHICLE AND INJURIES SUSTAINED TO MY WIFE. POLICE AND MEDICAL PERSONNEL WERE ON THE SCENE. SHE WAS TRANSPORTED TO HOSPITAL.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119397May 2, 2005
SUSPENSION:FRONT:WHEEL BEARING
WHILE DRIVING 65 MPH, THE LEFT FRONT WHEEL WENT FLYING OFF CAR. NO TROUBLE PRIOR TO THIS DATE. THE BEARINGS WERE REPLACED WHEN THE CAR WAS TAKEN IN FOR REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118765May 1, 2005
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I WAS SITTING AT MY DAUGHTERS SCHOOL, I TRIED TO ROLL DOWN THE BACK PASSENGER WINDOW I HERD A LOUD NOISE LIKE GLASS BREAKING. I GOT OUT OF MY CAR TO SEE WHAT THE PROBLEM WAS AND SEEN THAT THE WINDOW HAD GONE ALL THE WAY DOWN, WHEN I TRIED TO PUSH THE BUTTON TO RAISE THE WINDOW I KEPT HEARING A STRANGE NOISE AND NOTICED THE WINDOW WOULD NOT GO UP. I CONTACTED THE DEALER AND THEY TOLD ME THE POWER WINDOW REGULATOR HAD GONE OUT AND THEY WOULD FIX THE PROBLEM FOR OVER $ 400.00 BECAUSE MY WARRENTY HAD GONE OUT 3 DAYS EARLIER. I WAS VERY UPSET TO LEARN MY WARRENTY WAS OUT BECAUSE MY CAR WAS ONLY 2 YEARS OLD. I HAD SPOKE TO MANY OTHER PEOPLE AND THEY HAD ALSO HAD PROBLEMS WITH THE POWER WINDOWS, SO I SHOCKED WHEN I CONTACTED THE FORD MOTOR COMPANY IN OHIO THEY SAID THEY HAD NEVER HAD ANY COMPLAINTS BEFORE ABOUT THE ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118775May 1, 2005
SUSPENSION:FRONT:WHEEL BEARING
I HAVE HAD THE INSIDE FRONT WHEEL BEARING REPLACED AT 50000 MILES. I AM AT 61000 NOW AND THE SOEM THNG NEEDS TO BE DONE AGAIN. I THINK THE SAME PROBLEM THAT WAS RECALLED ON THE REAR WHEEL BEARINGS IS AFFECTING THE FRONT WHEEL BEARINGS. THE SEAL CORRODES AND AND THE BEARINGS GO BAD. I HAVE ALSO HAD BOTH OUTSIDE WHEEL BEARINGS REPLACED AT 50000 MILES. I HAVE HAD THEM DONE OUTSIDE OF FORD AT MY OWN MECHANIC DUE TO PRICE. THE INSIDE WHELL BEARING WAS A FORD PART AND WAS DIFFICULT TO COME BY, MY MECHANIC NEED MY VIN NUMBER TO GET THE PART. I HAVE NOT HAD ANYTHING DANGEROUS OCCUR BECAUSE OF THIS BUT IT MAKES A REALLY LOUD HUMMING SOUND WHILE IN MOTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120404April 29, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 FORD FOCUS EXPERIENCED PROBLEMS WITH DOOR LATCHES SIMILAR TO THE PROBLEMS STATED IN THE RECALL NOTICE. *MR THE DEALER SPRAY LUBED THE LATCHES AND INSTRUCTED THE CONSUMER TO BUY A SPRAY LUBE FOR HIS OWN USE. THE CONSUMER HAS NOT BEEN ABLE TO OPEN THE PASSENGER REAR DOOR FOR THE PAST THREE YEARS. THE DRIVER DOOR WAS UNABLE TO BE CLOSED. THE DOOR MAY FLY OPEN WHEN THE VEHICLE WAS IN MOTION. RECALL CAMPAIGN# 05V030000. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118675April 29, 2005
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
INSTRUMENT CLUSTER IS BAD AND THE GUAGES WILL NOT WORK. PART IS NOT AVAILABLE AND MY VEHICLE HAS BEEN DOWN FOR A MONTH AND 1 WEEK AS OF RIGHT NOW. SERVICE MANAGER HAS GIVEN PART TO AREA REP FOR FORD, AND THAT WAS A WEEK AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118708April 29, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
PE02-044 IS THE INVESTIGATION NUMBER... THIS IS INFORMATION WITH A LINK TO PICTURES TO SHOW HOW LUCKY I WAS NOT TO BE DRIVING. THIS CAN HAPPEN WITHOUT WARNING. FORD AGREED TO FIX IT. I HAVE MY TIRE REPLACED AS WELL, HOWEVER THIS SHOULD HAVE BEEN RECALLED FOR INSPECTION. THERE WAS A LETTER SENT, BUT I, AS A SECOND OWNER OF THE VEHICLE USED HAD NO WAY TO KNOW IT WAS A POSSIBILITY. HOW MANY MORE PEOPLE ARE DRIVING THESE CASE AS LEASE TURN INS AND HAVE NO IDEA OF THE POTENTIAL. PLEASE MAKE THIS A RECALL. I WAS LUCKY, IF I WAS DRIVING ON THE HIGHWAY, I COULD HAVE BEEN IN TROUBLE. COPY OF MY LETTER TO TRANSPORT CALIFORNIA. I HAVE RECENTLY HAD BOTH MY FRONT SPRINGS FAIL IN MY 2000 FOCUS ZX3. THE RIGHT ONE FAILED AND PUNCTURED THE TIRE. UPON INSPECTION, THE LEFT ONE WAS ALSO SHOWN CRACKED. THE SPRING PENETRATED MY RIGHT FRONT TIRE AND DESTROYED IT AS I REVERSED. WHAT IS CONCERNING ME, IS THERE WAS NEVER A RECALL ON THIS ISSUE. I AM TRYING TO OBTAIN INFORMATION FROM FORD REGARDING THIS. AFTER SOME RESEARCH, I HAVE FOUND A LETTER FROM FORD REGARDING AN EXTENSION OF WARRANTY FOR SPRINGS FOR 10 YEARS, 150000 MILES.*AK I WAS VERY LUCKY. IF THIS SPRING FAILURE OCCURRED WHILE DRIVING AT HIGHWAY SPEED, THE AFFECT ON STEERING AND CONTROL WOULD HAVE BEEN INCREDIBLE. NOT TO MENTION THE DAMAGE TO THE CAR AFTER WARDS. IF THIS IS A KNOW ISSUE, THERE SHOULD BE A RECALL TO HAVE THESE ITEMS FIXED, NOT JUST REPLACED AFTER FAILURE (I AM NOT SURE IF THEY WILL REPLACE MINE YET). LINKS TO DAMAGE IN PICTURES: HTTP://WWW.HPPHOTO.COM/SERVLET/COM.HP.HPGUESTLOGIN?USER NAME=DAWEZILLA&PASSWORD=26544160
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117009April 28, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE LEFT FRONT TIRE FELL OFF UNEXPECTEDLY WHILE THE VEHICLE WAS BEING PARKED. RESULTS SHOWED THAT THE FRONT COIL SPRING BROKE OFF THE VEHICLE. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120370April 27, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
COMPLAINT REGARDING FORD'S DECISION TO ISSUE ONLY AN EXTENDED WARRANTY WARNING RATHER THAN A RECALL CONCERNING POTENTIAL FAILURE OF THE FUEL PUMP IN ITS 2000 AND 2001 FORD FOCUS.*MR THE CONSUMER STATED WHILE DRIVING 70 MPH, THE FUEL PUMP FAILED CAUSING AN IMMEDIATE STALL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113693April 27, 2005
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING VEHICLE STALLED . DRIVER WAS ABLE TO RESTART THE VEHICLE FIFTEEN MINUTES LATER, AND DROVE IT TO THE DEALER. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. DRIVER INFORMED THE MECHANIC THAT THIS PROBLEM HAS HAPPENED MORE THAN ONCE, AND HAS NOT BEEN RESOLVED. *AK FORD MRFG STATED THAT THIS TYPE OF STALLING (FAILURE) DOES NOT INDICATE A SAFETY PROBLEM. THERE HAS BEEN A CONSTANT PROBLEM WITH 1/2 TANK OF GAS OR LESS SINCE THE CAR REACH 50,000 MILES. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118457April 26, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONTINUOUS STALLING OF VEHICLE ESPECIALLY ENTERING A FREEWAY ONRAMP THAT HAS A CURVE. IT HAS ALSO STALLED JUST SITTING IN THE DRIVEWAY WITH AT LEAST A QUARTER TANK OF GAS. IT WILL START IF I ADD A COUPLE OF GALLONS OF GASOLINE TO THE TANK. I AM ALSO STARTING TO SMELL FUEL AS I DRIVE ON OCCASION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119145April 26, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON STARTING THE VEHICLE, THE KEY FAILED TO TURN IN THE IGNITION, AND THE STEERING WHEEL LOCKED UP. DEALERSHIP INDICATED THAT THE IGNITION FROZE. THIS WAS A COMMON OCCURRENCE WITH THESE VEHICLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118523April 26, 2005
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
HAD IGNITION LOCK UP. VEHICLE HAD TO BE TOWED. FOUND OUT ON INTERNET A LOT OF PEOPLE HAVING THE SAME TROUBLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119104April 25, 2005
EXTERIOR LIGHTING:BRAKE LIGHTS, EXTERIOR LIGHTING:TAIL LIGHTS
THE HOUSING ON THE LEFT REAR TAIL LIGHT MELTED WHICH WAS CAUSED BY THE LIGHT BULB OVERHEATING. THIS CAUSED THE BRAKE LIGHT TO FAIL. CONSUMER INFORMED OTHER DRIVERS THAT THE VEHICLE WAS COMING TO STOP, WHICH COULD RESULT IN AN ACCIDENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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