Ford Focus Complaints

22,326 consumer complaints on file.

#10134361August 26, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
AT APPROXIMATELY 70,000 MILES, I NOTICED A CLUNKING NOISE WHILE TURNING. AFTER INVESTIGATING THE PROBLEM, MY HUSBAND NOTICED THAT THE DRIVER SIDE FRONT SPRING COIL WAS BROKEN. IF I WOULD HAVE CONTINUED TO DRIVE I'M SURE IT WOULD HAVE PUNCTURED THE TIRE. WE TOOK IT AND HAD THE SPRING COILS IN THE FRONT BOTH REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132124August 26, 2005
ELECTRICAL SYSTEM
DT. THE CONSUMERS VEHICLE WOULD HESITATE, SURGE AND LOSE POWER AND THEN SHUT OFF. AFTER LETTING THE VEHICLE SIT FOR AWHILE THE CONSUMER WAS ABLE TO RESTART THE VEHICLE. THERE WERE TIMES WHEN THE CONSUMER ATTEMPTED TO APPLY THE ACCELERATOR AND THE VEHICLE WOULD NOT GO PASS 60- 70 MPH, WHEN THE CONSUMER EXPERIENCED THIS, THE FRONT OF THE VEHICLE WOULD VIBRATE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117831August 26, 2005
VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE EXPERIENCED SUDDEN ACCELERATION. WHILE APPROACHING A STOP SIGN DRIVER BEGAN TO SLOW DOWN, APPLIED THE BRAKES, AND VEHICLE SUDDENLY SURGED FORWARD. DRIVER HAD BOTH FEET ON THE BRAKES. DRIVER HAS TO TURN OFF THE ENGINE TO GET THE VEHICLE TO SLOW DOWN TO A STOP. *AK THE VEHICLE ALSO JERKED WENT THE CONSUMER REACHED SPEEDS OF 55 MPH AND HIGHER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134200August 25, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: 2003 FORD FOCUS. THE CONSUMER STATED THE KEY IN THE IGNITION SWITCH LOCK GOT STUCK. THE VEHICLE WILL NOT GO ANYWHERE. THIS HAPPEND WHEN THE VEHICLE STOPPED AND THEN STARTED AGAIN. THE DEALERSHIP DOID NOT KNOW WHY THIS HAPPENED. THIS PROBLEM WAS FIRST NOTICED ON SEPTEMBER 9, 2004. THEN IT HAPPENED AGAIN ON AUGUST 20, 2005. BOTH TIMES.GNITION SWITCH WAS REPLACED. THE VEHICLE HAD TO BE TOWED BOTH TIMES. THERE WERE OTHER TIMES WHEN THE VEHICLE WAS VERY HARD TO START BUT IT DID START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134054August 24, 2005
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
SUPPLEMENTAL INFORMATION REFERENCE NHTSA ODI # 10134021 THE AFOREMENTIONED ODI # IS THE THIRD IN A LINE OF SITUATIONS WHERE, IN MY OPINION, METAL FATIGUE HAS CAUSED A DEFECT. EXCESSIVE REGRIND MATERIAL IS BEING UTILIZED IN THE MANUFACTURE OF PARTS, LEADING TO PREMATURE WEAR/FAILURE AKA PLANNED OBSOLESSENCE. THE RH AXLE SUPPORT BEARINGS WOULD POSSIBLY HAVE NEVER FAILED HAD GOOD WORKMANSHIP PRACTICES AND STANDARDS BEEN IN PLACE AND UTILIZED. BEING A "PROUD FORD OWNER" ONLY SINCE 1969 I HAVE NEVER EXPERIENCED SUCH A RAPID / RAMPID PARTS FAILURE RATE. AS A SHOW OF GOOD FAITH, I EXPECT NOTHING LESS THAN FORD MOTOR COMPANY TO ABSORB ANY AND ALL COST OF REPLACING THE REAR AXLE IN MY 2000 FORD FOCUS. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. RESPECTFULLY, PAUL A. STADDEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134051August 24, 2005
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
DT: THE CONTACT WISHED TO FILE A SAFETY COMPLAINT REGARDING THE REAR DOOR LATCH THAT HAD AN ACTIVE RECALL. BUT THE CONTACT WAS GOING TO TAKE THE VEHICLE TO DEALER TO HAVE THE RECALL REPAIRS PERFORMED ON AUGUST, FRIDAY 26, 2005. THE CONTACT STATED SHE HAD PROBLEMS WITH REAR DOORS SINCE OWNING THE VEHICLE. THE CONTACT WARNED MANUFACTURER IF RECALL REPAIRS WERE NOT DONE SHE WILL SUE FORD AND NHTSA. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134137August 24, 2005
SUSPENSION:FRONT
DT: 2000 FORD FOCUS. THE CONSUMER COMPLAINED ABOUT THE REAR TIRES WEARING OUT ON FEBRUARY 12, 2003. BOUGHT TWO NEW TIRES FOR THE REAR. THE NEXT DAY I HAD A FOUR WHEEL TIRE ALIGNMENT. MARCH 31, 2003 TWO MORE NEW TIRES BLEW OUT, AND ON SEPTEMBER 23, 2003 WAS HAVING PROBLEM WITH ALIGNMENT, TWO TIRES WERE REPLACED. THE TIRE COMPANY SAID REAR END WAS OUT ALIGNMENT AND THEN WENT TO THE DEALERSHIP AND HAD A FOUR WHEEL ALIGNMENT AGAIN. IN NOVEMBER OR DECEMBER 2003 A NEW SET OF FOUR NEW TIRES WERE BOUGHT. THEN, IN JUNE 2004 TWO NEW TIRES WERE BOUGHT. THE CONSUMER WENT TO A NEW TIRE COMPANY AND IT TOOK THEM FOUR TIMES OF DRIVING CONSUMER'S CAR TO GET IT ALIGNED. WAS LOOKING ON THE INTERNET ABOUT RECALLS AND I FOUND INFORMATION ON SILENT VEHICLE RECALL. CALLED THE MANUFACTURER ABOUT THIS SILENT RECALL, THEY SAID THEY COULD NOT ASSIST CONSUMER ON THIS SILENT RECALL. THEN ,CALLED FORD WORLD HEADQUARTERS, THEY WERE STILL NOT TELLING ANYTHING ON THIS SILENT RECALL. CONSUME R FOUND TSB 03135 ON A CANADIAN WEBSITE BUT COULD NOT PULL UP ANY INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134553August 24, 2005
POWER TRAIN
2000 FORD FOCUS TRANSMISSION DEVELOPED PROBLEMS.*MR THE CONSUMER STATED THE VEHICLE WAS STUCK IN SECOND GEAR. THE VEHICLE BROKE DOWN 5 TIMES DUE TO TRANSMISSION PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130259August 24, 2005
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONTACT STATED IGNITION LOCKED AND WILL NOT TURN. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED IN 10-2000. VEHICLE WAS TOWED, AND A NEW IGNITION WAS PUT IN, AND HAD TO ORDER ANOTHER SET OF KEYS. CONTACT CONTINUED TO HAVE THE SAME TROUBLE WITH IT STARTING VEHICLE. IGNITION FAILED AGAIN. CONTACT DID NOT TALK TO A DEALER, BUT PLANED TO DO SO.. THE DEALER ,WHERE CONTACT BOUGHT THE VEHICLE HAD IT TOWED FOR HER IN 2000. SHE IS GOING TO HAVE TO HAVE IT TOWED. THERE WERE NO LIGHTS THAT CAME ON PRIOR TO THE IGNITION LOCKING. *AK A YEAR AFTER THE VEHICLE WAS PURCHASED THE BRAKES AND ROTORS HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133897August 23, 2005
ELECTRICAL SYSTEM:IGNITION
CAR WAS STARTING & RUNNING FINE ... STOPPED BY MY MOTHER'S HOUSE; CAME OUT, PLACED KEY INTO IGNITION, KEY REFUSED TO TURN. TRIED ALL THE REGULAR TRICKS (TURNIGN THE WHEEL TO THE STOPS, PRESSING BRAKE, CLUTHC, ACCELERATOR, ETC. TO NO EFFECT) CALLED TOWING SERVICE - THEY COULD NOT MAKE THE KEY TURN EITHER AND COMMENTED THAT THIS WAS "COMMON" IN FORD FOCUS. TOWED VEHICLE TO BALISE FORD - AGREED IT'S A COMMON FAILURE BUT THYE HAVE A REDESIGNED PART FROM FORD - THAT IS NOT COVERED BY FORD'S EXTENDED WARRANTLY. OVER $300 TO REPLACE A PART EVERYEN ADMITS TO FAILING FREQUENTLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133913August 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE IGNITION CYLINDER LOCKED AND WILL NOT LET YOU TURN THE KEY. CONTACTED A FORD DEALER, THEY SAID THEY HAVE SEEN THIS PROBLEM WIDELY, BUT THERE WAS NO RECALL. THIS HAPPENED ON AUGUST 20, 2005. HAD VEHICLE TOWED TO DEALER BECAUSE IT WOULD NOT START IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133722August 22, 2005
ENGINE AND ENGINE COOLING
DT: CALLER SAID THAT THE VEHICLE STARTED MAKING A CLANKING NOISE. THE VEHICLE STALLED AND WOULD NOT START. VEHICLE WAS ON A ROAD THAT HAD NO EMERGENCY LANE TO PULL OVER. VEHICLE WAS TOWED TO CALLER'S HOUSE, AND WAS STILL LEAKING OIL. A MECHANIC SAID THE ENGINE BLEW OUT. MANUFACTURER SAID THERE WAS NO RECALLS, AND CALLER'S WARRANTY EXPIRED. DEALER SAID TO BRING TO BRING VEHICLE BUT SHE WOULD HAVE TO PAY FOR ANY REPAIRS HERSELF. CALLER HAD A TUNE UP 2 WEEKS AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133634August 20, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCKED UP TOWED TO HILLTOP FORD IN MAYSVILLE KENTUCKY. WAS TOLD IGNITION LOCKED UP AND COLUMN WOULD HAVE TO BE REPLACED AT A COST OF $755.69. THE WARRANITY WENT OFF JUST 1,000 MILES BEFORE THIS HAPPENED. WAS TOLD THEY HAVE HAD MANY OF THESE PROBLEMS A CAR WAS COMING IN FOR THE SAME THING WHEN WE LEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135585August 19, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT REGARDING 2002 FORD FOCUS MECHANICAL PROBLEMS.*MR THE VEHICLE'S RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. THE CONSUMER REQUEST REIMBURSEMENT FROM THE MANUFACTURER BUT HASN'T RECEIVED A REPLY YET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133523August 19, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
DT: THE CONTACT OWNS A 2002 FORD FOCUS AND SHE WAS HAVING PROBLEMS WITH THE ELECTRICAL SYSTEM . HORN FAILED THREE TIMES IN ONE YEAR, BUT THE MAIN PROBLEM WAS THAT ON 8-18-05, WHEN SHE STARTED THE CAR, IT WAS SLOW TO START THEN IT JUST WOULD NOT START AT ALL. SHE THOUGHT THE BATTERY WAS BAD, BUT IT WAS GOOD AND THE ALTERNATOR WAS GOOD. SHE TOOK IT TO A MECHANIC AND THEY TOLD HER THE WIRE THAT CONNECTED THE BATTERY ON THE LEFT SIDE WAS BURNED OUT. THEY WOULD NOT LET HER DRIVE THE CAR BECAUSE THEY SAID THE CAR COULD CATCH ON FIRE. SHE HAD IT TOWED TO FORD. WHO TOLD HER THAT THERE ARE NO RECALLS. THE CONTACT CITED RECALL 02V288000; REGARDING THE ELECTRICAL SYSTEM/ BATTERY CABLES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133529August 19, 2005
UNKNOWN OR OTHER
MAYBE ONE YEAR OR SO AFTER I BOUGHT MY BRAND NEW 2002 FORD FOCUS ZTS THERE WAS A REALLY BAD STORM ONE NIGHT AND THE NEXT DAY MY FLOOR BOARD ON THE PASSENGER SIDE WAS SOAKED IN WATER ALMOST LIKE A PUDDLE. THEN THE PAST COUPLE OF YEARS IT'S HAPPENED AGAIN AT LEAST FIVE MORE TIMES. AFTER TAKING OUT THE FLOOR MAT AN ACTUAL PUDDLE OF WATER GATHERS ON MY FLOOR BOARD WHEN IT STORMS. IT DOESN'T SEEM TO HAPPEN EVERY SINGLE TIME IT STORMS BUT IT'S HAPPENED QUITE A FEW TIMES ALREADY. MY CAR IS ONLY GOING ON FOUR YEARS OLD (AND I KEEP IT CLEAN ALL THE TIME AS I'M THE ONLY ONE IN MY CAR, I DON'T HAVE ANY CHILDREN NOR AM I MARRIED AND THEREFORE I AM THE ONLY ONE IN MY CAR AND TAKE REALLY GOOD CARE OF IT) BUT IT SMELLS LIKE IT'S REALLY OLD WITH A STRONG MILDEW ODOR. THIS IS VERY UPSETING, I'VE HAD SO MANY PROBLEMS WITH THIS FORD INCLUDING AN ELECTRICAL SYSTEM ISSUE WHICH I'VE ALREADY MADE A COMPLAINT ABOUT. I CALLED A FORD DEALERSHIP TO TELL THEM ABOUT MY FLOOR BOARD ISSUE AND THEY SAID THERE IS A RECALL FOR THE FORD FOCUS 2001 BUT NOT A 2002 FOR THIS PROBLEM. THIS PROBLEM APPARENTLY WAS NOT FIXED ON THE 2002'S BECAUSE MINE IS STILL LEAKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133561August 19, 2005
ELECTRICAL SYSTEM:IGNITION
YET ANOTHER FORD FOCUS OWNER WHO HAD THE IGNITION COMPLETELY LOCK-UP. THE KEY WOULD NO LONGER TURN, RENDERING THE CAR DEAD, AND IN NEED OF TOWING TO THE DEALERSHIP FOR A REPLACEMENT IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101846August 19, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
VEHICLE HESITATED UPON STARTING. CONSUMER REPLACED THE BATTERY. BUT, VEHICLE WOULD NOT START. FINALLY, DEALER STATED THAT FUEL PUMP NEEDED TO BE REPLACED. THIS VEHICLE WAS NOT INCLUDED IN THE NHTSA RECALL 03V482000 DUE TO VIN. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133330August 18, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK CYLINDER FAILURE. I COULD NOT GET THE KEY TO GO IN THE IGNITION. AFTER 1/2 HOUR OF PUSHING, PULLING, ROCKING, TILTING, IN OUT, BACK FORTH, I GOT THE KEY IN. UPON ADVICE OF MY MECHANIC AT WOODY SANDER FORD IN CINCINNATI, OH, I WAS TOLD TO LEAVE THE KEY IN THE IGNITION UNTIL I COULD DELIVER IT TO THEM FOR REPLACEMENT. THEY SAY THE PROBLEM IS VERY COMMON BUT FORD WON'T RECALL BECAUSE IT ISN'T A SAFETY ISSUE. MY WEB RESEARCH SUPPORTS THAT IT IS INDEED VERY COMMON AND FOR MANY PEOPLE A RECURRING PROBLEM. THE CAR IS 5 YEARS OLD WITH 54,627 MILES ON IT. THE REPAIR WAS JUST OVER $200.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
1
#10133394August 18, 2005
ELECTRICAL SYSTEM:IGNITION
MY CAR WAS NOT SHOWING SIGNS OF ANY PROBLEMS BEFORE THE INCIDENT. MY 2000 FORD FOCUS ZX3 WAS PARKED IN A LOCAL RESTAURANT PARKING LOT FOR ABOUT 3 HOURS. WHEN I RETURNED TO MY CAR, THE KEY WOULD NOT GO INTO THE IGNITION. WE PLAYED WITH IT ENOUGH TO GET IT IN HALF WAY AND THEN THE WHOLE WAY, BUT THE KEY WILL NOT TURN. I CALLED FOR A RIDE AT 12:00AM BECAUSE A COP INFORMED ME IT WAS MOST LIKELY MY TUMBLER OR IGNITION SWITCH. MY CAR WAS TOWED THE NEXT MORNING FROM THE PARKING LOT. THIS WAS A DIFFICULT PROCESS CONSIDERING MY STEERING WHEEL WAS LOCKED UP AND THEY HAD TO "DRAG" MY CAR TO GET IT ON TO THE FLAT BED. MY IGNITION SWITCH IS CURRENTLY BEING WORKED ON, BUT WE ARE UNABLE TO FIND THE "KEY CODE" TO SET MY TUMBLER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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