Ford Focus Complaints
22,326 consumer complaints on file.
- #10155136April 12, 2006ELECTRICAL SYSTEM:WIRING
I OWN A 2000 FORD FOCUS. FOR ABOUT 18 MONTHS I HAVE BEEN EXPERIENCING A FUSE BLOWING WHICH RUNS MY BRAKE LIGHTS. I CONTINUE TO REPLACE THE FUSE, BUT NOW IT WON'T HOLD ANYMORE. THERE IS A RECALL #02313: DECK LID WIRE HARNESS FATIGUE, BUT MY VIN DIDN'T GET RECALLED. MY CAR IS EXPERIENCING THESE RECALL 'SYMPTOMS' AND SHOULD BE COVERED! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155144April 12, 2006WHEELS
DT*: THE CONTACT STATED WHILE DRIVING 55MPH A GRINDING NOISE WAS HEARD COMING FROM THE WHEELS. UPON INSPECTION THE DEALERSHIP DETERMINED ALL FOUR WHEELS WERE TURNED INWARD BECAUSE THE VEHICLE WAS OUT OF ALIGNMENT. THERE WAS WEARING PRESENT ON THE TIRES. THE VEHICLE WAS EXCHANGED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155231April 12, 2006SUSPENSION:FRONT
MY CAR A 2000 FORD FOCUS HAD A FRONT SPRING BREAK IN (2) PLACES CAUSING DAMAGE TO THE STRUT AND THE CAR WAS NOT SAFE TO DRIVE. I TOOK IT TO A LOCAL GOODYEAR STORE AND HAD BOTH SPRINGS AND STRUTS REPLACED ALONG WITH A FRONT END ALIGNMENT. THE COST WAS $800 FOR ALL. I HAVE SAVED THE SPRINGS TO RETURN FOR EXAMINATION. BOTH SPRINGS HAVE A SLEEVE ON THEM ABOUT (6)INCHES AT THE TOP AND BOTTOM. THE AREA AROUND THE SLEEVE HAS COLLECTED DIRT AND CAUSED CORROSION (RUST) TO EAT THROUGH THE SPRING TO THE POINT IT BREAKS. THIS COULD VERY WELL BE A SAFETY ISSUE DEPENDING ON HOW FAST YOU WERE DRIVING WHEN IT OCCURS. I WAS GOING 25 IN A RESIDENTIAL AREA WHEN IT BROKE. I WOULD LOG TO LOG THIS COMPLAINT AS I AM SURE FROM LOOKING AT THE DEFECTIVE PARTS THAT OTHERS WILL ALSO BE EXPERIENCING THE SAME DAMAGE. I HAVE OWNED THE CAR FOR ABOUT 6 YEARS. PLEASE LET ME KNOW HOW I SHOULD PROCEED. I CAN PROVIDE PICTURES IF DESIRED. REGARDS GARY YOUNG
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155237April 12, 2006EQUIPMENT, ELECTRICAL SYSTEM:IGNITION
ON 4/12/06, THE IGNITION IN MY 2003 FORD FOCUS JAMMED AND WAS UNABLE TO START I WAS STUCK I CALLED THE TOW SERVICE WHO HAD ME TRY DIFFERENT WAYS TO START MY CAR HOWEVER IT DIDN'T WORK. WHEN THE DRIVER ARRIVED HE HIT THE KEY 4-5 TIMES THEN IT UNJAMMED AND STARTED UP AFTER HE TURNED THE CAR OFF HE HAD TO HIT THE KEY AGAIN TO START THE CAR WHEN WE ARRIVED AT THE DEALER IN ANTELOPE VALLEY, CA THE SERVICE REQ INFORMED ME THE I HAD TO PAY $430 TO GET MY CAR REPAIRED I ASKED WHY HASN'T THE CAR BEEN RECALL HE DIDN'T HAVE AN ANSWER BUT THERE ARE SEVERAL REPORTS OF THE SAME PROBLEM WITH THIS CAR I LIKE FOR SOMEONE TO LOOK INTO THE PROBLEM WITH THIS CAR. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155012April 11, 2006ENGINE AND ENGINE COOLING:ENGINE
I WAS DRIVING MY 2001 FORD FOCUS I JUST BOUGHT FROM AN INDEPENDENT DEALER AND 3 OR 4 DAYS LATER THE ENGINE STARTED STALLING OUT OF THE BLUE. I DIDN'T THINK ANYTHING OF IT UNTIL MY ENGINE LIGHT CAME ON WHILE DRIVING. I GOT IT TESTED AND IT SAID CYLINDER 2 MISFIRE. I GOT THE SPARK PLUGS AND WIRES CHANGED AND IT DIDN'T DO IT ANYMORE. THEN A WEEK LATER IT STARTED DOING IT AGAIN. THIS TIME WITH MY WIFE DRIVING THE KIDS TO A DOCTOR APPT. EVERYTHING SEEMS TO BE OK WITH THE CAR EXCEPT THE STALLING. WHEN I TURN THE AC ON THE STALLING SEEMS WORSE. I HAVE HAD THE CAR FOR 4 MONTHS AND HAVE TRIED EVERYTHING I CAN TO GET THE PROBLEM FIXED. BUT, NO ONE CAN SEEM TO FIGURE IT OUT. THERE HAVE BEEN A LOT OF CLOSE CALLS WITH ACCIDENTS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155083April 11, 2006ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHEN THE KEY WAS INSERTED INTO THE IGNITION ASSEMBLY; THE IGNITION TUMBLER FRACTURED WHICH PREVENTED THE ENGINE FROM BEING STARTED. THE VEHICLE WAS TOWED TO A DEALER FOR REPLACEMENT OF THE IGNITION. AFTERWARDS, THE SAME INCIDENT OCCURRED AND THE VEHICLE WAS SEEN FOR ANOTHER IGNITION REPLACEMENT.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10155091April 11, 2006ELECTRICAL SYSTEM:IGNITION
IGNITION KEY DIFFICULT TO INSERT THEN IGNITION MECHANISM AND STEERING WHEEL LOCKED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10154794April 7, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
I COULD NOT INSERT MY KEY INTO THE IGNITION SWITCH. I ALSO COULD NOT TURN THE STEERING WHEEL OR MOVE THE CAR INTO NEUTRAL GEAR. THE SERVICE TECH AT FORD SAID "IT WAS A VERY COMMON AND WIDESPREAD PROBLEM WITH THE FOCUS AND THAT THEY REPAIR MANY MORE FORD FOCUS IGNITIONS THAN ANY OTHER MODEL OF FORD CARS. THIS SHOULD BE A RECALL REPAIR AND THE OWNER OF THE FORD FOCUS (I) SHOULD NOT BE FINANCIALLY LIABLE FOR THE REPAIR. I WOULD LIKE FOR FORD MOTOR COMPANY TO REIMBURSE ME FOR THE COST OF THE REPAIR $269.32 AND THE FEE I PAID TO THE TOWING COMPANY $35.00 A TOTAL OF THE TWO IS $304.32. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154802April 7, 2006ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THE IGNITION INTERMITTENTLY FAILED TO TURN WHEN THE KEY WAS INSERTED. THE IGNITION SOMETIMES ENGAGED WHEN THE KEY WAS JIGGLED, BUT EVENTUALLY THE IGNITION COMPLETELY LOCKED AND WOULD NOT TURN. THE DEALERSHIP DETERMINED THE TUMBLERS WERE BAD AND THE IGNITION NEEDED NEW TUMBLERS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154838April 7, 2006ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE ENGINE, THE KEY WOULD NOT TURN IN THE IGNITION. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE DEALER REPLACED THE ENTIRE IGNITION CYLINDER AND LOCK, A NEW KEY WAS PROVIDED. HOWEVER, THE PROBLEM HAS REOCCURRED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154859April 7, 2006ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVE HAD AN IGNITION FREEZING UP PROBLEM AND RESEARCHED IT ONLINE AND NOTICED THIS HAS BEEN AN ON GOING PROBLEM WITH FORD. I HAVE A 2002 FORD FOCUS. FIRST TIME I HAVE HAD A CAR IGNITION FREEZE UP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154706April 6, 2006TIRES
I HAVE PURCHASED 3- COOPER LIFE LINER TOURING SLE 205501687 H TIRES. 2 WERE ON THE REAR. 2 MONTHS AFTER PURCHASE, THE RIGHT REAR TIRE WENT FLAT. I REPLACED IT. 2 WEEKS LATER THE LEFT REAR WENT FLAT. I FILLED IT AND THE VERY NEXT DAY THE RIGHT REAR WENT FLAT. I PUT A SPARE ON AND TOOK THEM WHERE I BOUGHT THEM. THEY RAN TESTS AND FOUND NOTHING TO BE WRONG WITH THE TIRE AND COULD NOT EXPLAIN WHY THEY JUST WENT FLAT. I REPLACED THE 2 REAR TIRES WITH A DIFFERENT BRAND AND HAVE YET TO HAVE A PROBLEM WITH THEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154751April 6, 2006ENGINE AND ENGINE COOLING
DT*: THE CONTACT STATED THE ENGINE LIGHT ILLUMINATES INTERMITTENTLY. WHEN THE ACCELERATOR IS NOT DEPRESSED, THE ENGINE STALLS; HOWEVER THE VEHICLE WILL RESTART. THE DEALERSHIP HAS INSPECTED THE VEHICLE NUMEROUS TIMES, BUT CANNOT DETERMINE THE CAUSE OF THE PROBLEM.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154759April 6, 2006SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED AFTER DRIVING FOR 30 TO 45 MINUTES THE REAR PASSENGER SIDE HUB IS HOT TO THE TOUCH. THE REAR BRAKES ARE MAKING A SQUEALING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE BOTH REAR BRAKES AND WHEEL BEARINGS WERE REPLACED. HOWEVER THIS DID NOT CORRECT THE PROBLEM. THE DEALER AND MANUFACTURER HAVE BEEN ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154552April 4, 2006ENGINE AND ENGINE COOLING:ENGINE
AT VEHICLE START UP, MY WIFE HEARD A LOUD POP, FOLLOWED BY ENGINE SPUTTERING, AND SMELL OF GAS FUMES. MY WIFE TOOK THE KIDS OUT OF THE CAR AND RAN AWAY FOR FEAR OF FIRE. THE FOLLOWING DAY, WE HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP TOLD ME A SPARK PLUG BLEW OUT OF THE ENGINE AND STRIPED THE ENGINE BLOCK. I CALLED FORD MOTOR CORP. THEY SAID THEY COULD NOT HELP ME WITH THE REPAIRS, SINCE MY VEHICLES WARRANTY JUST EXSPIRED. THE CAR ONLY HAS 35,000 MILE ON IT, AND HAS HAD OTHER MAJOR ELECTRICAL PROBLEMS AT 25,000 MILES. NOW I AM PAYING FOR A CAR THAT DOESN'T EVEN RUN, I GUESS I SHOULD HAVE KNOWN BETTER THAN TO BUY A FORD. FORD HAS LOST A CUSTOMER FOREVER. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154396April 3, 2006SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE IN REVERSE COMING OUT OF A PARKING SPACE AT 1MPH A NOISE WAS HEARD RUBBING AGAINST THE TIRE. UPON INSPECTION, THE CONTACT DETERMINED THE FRONT PASSENGER SIDE COIL SPRING BROKE. THE PART WITH THE RUBBER SEAL IN THE COIL SPRING RUSTED CAUSING THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO SUGGESTED CONTACTING THE NHTSA TO FILE A COMPLAINT. THE MANUFACTURER HAS NOT BEEN ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154411April 3, 2006SUSPENSION:REAR:SPRINGS:COIL SPRINGS
EXITING THE HIGHWAY THERE WAS A LOUD POP FROM THE FRONT DRIVERS SIDE WHEEL WELL. BELIEVED I HAD HIT SOMETHING BUT THERE WAS NOTHING IN THE MIRROR. SOUND CONTINUED WHEN THE WHEEL WAS TURNED FROM HARD LEFT TO HARD RIGHT. JACKED CAR TO SEE IF SOMETHING WAS STUCK BEHIND TIRE AND WHEN WEIGHT WAS LIFTED FROM SUSPENSION SPRING WHICH WAS BROKEN SHIFTED AND MADE CONTACT WITH TIRE. IF I HAD HIT A BUMP WHEN/OR AFTER SPRING BROKE IT WOULD HAVE PUNCTURED TIRE CAUSING LOSE OF CONTROL. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154288March 31, 2006STRUCTURE:BODY:DOOR
DT*: THE CONTACT STATED THREE OF THE DOORS ON THE VEHICLE WILL NOT OPEN AND THE DRIVER DOOR WILL NOT STAY CLOSED. THE DEALERSHIP HAS BEEN ALERTED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154306March 31, 2006FUEL SYSTEM, GASOLINE
DT*: THE CONTACT STATED WHILE DRIVING 65MPH UPHILL, THE VEHICLE HESITATED AND OPERATED AT A REDUCED SPEED. THE VEHICLE WAS TAKEN TO A DEALER FOR INSPECTION. THE DEALERSHIP DETERMINED THE FUEL DELIVERY MODULE WAS BLOCKING THE FLOW OF FUEL TO THE ENGINE. THERE IS A NHTSA RECALL, # 03V482000, REGARDING THE FUEL SYSTEM. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10154326March 31, 2006ELECTRICAL SYSTEM:IGNITION
I TRY TO TURN THE KEY IN THE IGNITION AND IT WILL NOT TURN. THIS HAS HAPPENED 3 TIMES IN THE LAST 3 YEARS. I ALSO HAD TO GET IT TOWED ALL 3 TIMES TO THE DEALER TO BE REPAIRED. I HAVE SPENT A LITTLE OVER $500 FOR THESE REPAIRS. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0