Ford Focus Complaints

22,326 consumer complaints on file.

#10157872May 19, 2006
ENGINE AND ENGINE COOLING:ENGINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:TANK VALVE/GAUGE
I OWN A 2000 FORD FOCUS AND AMONG ALL THE RECALLED PARTS I'VE FIXED THE CAR CONTINUES TO HAVE PROBLEMS. THE CAR JUMPS EITHER WHEN I PRESS THE GAS OR IF THE CAR IS IN IDLE. I'VE BROUGHT IT TO A MECHANIC AND THEY THOUGHT IT HAD TO DO WITH THE OIL LEAKING IN MY SPARK PLUGS WHICH THEY FIXED AND GAVE ME A TUNE UP WITH ALL FORD PARTS. OF COURSE NOW THEY SUGGEST BRINGING IT TO THE DEALER AND HAVE FORD RUN TESTS. I'VE PROBABLY HAVE GOTTEN SOMETHING FIXED ON MY CAR EVERY 6 MONTHS FOR THE PAST 3 YEARS. ALSO I'VE HAD TO REPLACE 3 WINDOWS DUE TO THE DEVICE THAT PULLS IT UP AND DOWN BROKE. AND NOW MY KEY WON'T START THE CAR. I CAN'T START MY IGNITION BECAUSE OF THE KEY LOCK/PIN IS DEFECTIVE. WHAT MORE DO I HAVE TO GO THROUGH FOR FORD TO RECALL OR FIX THIS CAR, GET IN AN ACCIDENT AND GET HURT MYSELF. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157880May 19, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILED, COULD NOT TURN KEY TO START VEHICLE. VEHICLE HAD TO BE TOWED. THIS IS THE 2ND TIME THIS HAS HAPPENED. I'M THE ORIGINAL PURCHASER OF THE VEHICLE. THE DEALER REPLACED THE CYLINDER THE FIRST TIME WITH OEM STOCK. FIRST TIME WAS $250. THIS TIME IS $283. FORD OWNS THIS PROBLEM. I WILL NEVER BUY ANOTHER FORD, AND NEITHER WILL ANYONE IN MY FAMILY, UNTIL THIS IS REIMBURSED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157876May 19, 2006
AIR BAGS:FRONTAL
I HAD A HEAD-ON COLLISION WITH A CAR THAT SHOT OUT OF A SIDE STREET DIRECTLY IN FRONT OF ME. THE FRONT OF MY CAR HIT THE SIDE OF HIS VAN. THE AIR BAG DID NOT DEPLOY. MY RIGHT KNEE CAP WAS FRACTURED. THIS WAS A RENTAL CAR FROM ENTERPRISE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10157791May 18, 2006
EXTERIOR LIGHTING:HEADLIGHTS, EXTERIOR LIGHTING:HEADLIGHTS:CONCEALMENT DEVICES
HEADLIGHT LENSES HAVE TURNED OPAQUE AND MAKE IT VERY DIFFICULT TO SEE AT NIGHT. THIS COULD LEAD TO AN ACCIDENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157815May 18, 2006
TIRES:SIDEWALL
FIRESTONE FIREHAWK GTA P205/50R16, FRONT LEFT TIRE HAS BUBBLE ON SIDEWALL. THIS IS THE SECOND TIRE WITH THIS PROBLEM. I REPLACED THE FIRST ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157674May 16, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
DT*: THE CONTACT STATED THERE WAS A RUMBLING NOISE COMING FROM THE FRONT BRAKES AT VARIOUS SPEEDS. THE DEALERSHIP DETERMINED THE FRONT BRAKE PADS WERE WORN OUT ON THE INNER SIDE AND ONLY HALF WORN ON THE OUTER SIDE. BOTH THE PADS AND ROTORS WERE REPLACED. 06/01/06 UPDATED - CONSUMER BELIEVES BRAKE CALIPERS ARE DEFECTIVE. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157586May 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
STALLED, POWER LOSS, ROUGH IDLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157613May 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS ZX3. MY WIFE AND I WERE ON A CROSS-COUNTRY MOVE FROM MICHIGAN TO ARIZONA. WE WERE IN NEW MEXICO (IN THE MIDDLE OF THE DESERT) WHEN THE VEHICLE BEGAN TO JERK/PULSE AT 70 MPH, AND THEN THE VEHICLE PROCEEDED TO STALL. ALL VITAL SYSTEMS WERE FINE. OIL WAS OKAY. WE HAD A LITTLE MORE THAN HALF A TANK OF GAS. THE ENGINE WAS NOT OVERHEATING. WE PROCEEDED TO DRIVE AT 35 MPH TO THE CLOSEST FORD DEALERSHIP WHICH WAS JACK KEY, IN DEEMING, NEW MEXICO. THEY DID A DIAGNOSTIC, AND CAME TO THE CONCLUSION THAT IT WAS THE FUEL PUMP AND FILTER. THEY WERE ABLE TO REPAIR THE VEHICLE, BUT WE HAD TO STAY IN TOWN OVERNIGHT. AFTER THE INCIDENT, I THOUGHT THAT IT WAS A LITTLE BIT BAZAAR THAT A CAR LESS THAN TEN YEARS OF AGE WOULD LOOSE IT'S FUEL PUMP AND IT HAD JUST OVER 78,000 MILES ON THE CAR. I BEGAN TO DO SOME OF MY OWN RESEARCH AND FOUND THAT MY VEHICLE WAS MANUFACTURED IN AUGUST OF 2001. IN JUNE OF 2001, THEY STARTED TO CHANGE THE FUEL PUMPS. SO ANY CAR MADE BEFORE JUNE WAS RECALLED, BUT HOWEVER, MINE WAS NOT SINCE THE CAR CAME OFF THE LINE IN AUGUST. SO, NICELY ENOUGH, I'M LEFT WITH A HEFTY BILL...AND IF IT WAS MADE ONLY 2 MONTHS EARLIER, FORD WOULD HAVE REPLACED THE PART FOR FREE. MAYBE FORD DIDN'T WEED OUT ALL OF THEIR ISSUES WITH THE 2001 FUEL PUMP?? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157520May 14, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I HAVE BEEN HAVING PROBLEMS WITH THE KEY AND IGNITION IN MY 2000 FORD FOCUS FOR OVER 6 MONTHS NOW. THE KEY ONCE INSERTED INTO THE IGNITION WILL NOT TURN THE LOCK, WHICH HAS RESULTED IN LEAVING ME STRANDED SEVERAL TIMES, ONCE IN BELOW FREEZING WEATHER WITH AN INFANT. UPON RESEARCH ONLINE TRYING TO DETERMINE WHAT THE PROBLEM IS I AM FINDING THIS IS AN EXTREMELY COMMON OCCURRENCE, AND HAVE BEEN SUBSEQUENTLY TOLD BY TWO MECHANICS THAT IT IS A DEFECT IN THE IGNITION CONSTRUCTION THAT FORD REFUSED TO RECALL. I HAVE HAD TO HAVE THE IGNITION CYLINDER REPLACE AND RE-KEYED AT A COST OF OVER $400. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157401May 12, 2006
STRUCTURE
2000 FORD FOCUS SE. MOTOR MOUNTS STRIPPED OUT CAUSING ENGINE TO DROP AND FALL FORWARD TEARING OUT THE "TRIPOD" JOINT AND SAWING THROUGH THE COOLANT LINES. IF THIS HAD HAPPENED ON THE HIGHWAY IT WOULD HAVE RESULTED IN A CRASH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157419May 12, 2006
ELECTRICAL SYSTEM:IGNITION, STEERING
DT*: THE CONTACT STATED FOR THE PAST FOUR MONTHS, WHILE ATTEMPTING TO START THE VEHICLE, THE KEY WILL NOT TURN UNLESS THE STEERING WHEEL AND THE KEY ARE TURNED AT THE SAME TIME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE LOCK ASSEMBLY, IGNITION SWITCH, AND STEERING LOCK MECHANISM WERE REPLACED. THIS CORRECTED THE PROBLEM. UPDATED 05/30/2006. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157425May 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH ON MY 2002 FORD FOCUS WITH 34,000 MILES FAILED. REQUIRED A TOW AND REPLACEMENT. TOTAL COST OF REPLACEMENT WAS $290. FORD WILL NOT ACKNOWLEDGE THAT THERE IS A QUALITY PROBLEM WITH THE IGNITIONS. THERE ARE LOTS OF FAILURES OF THEM. THIS SHOULD BE RECALLED. THANKS TOM ROLLAND. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157422May 12, 2006
ELECTRICAL SYSTEM:IGNITION, STEERING
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE KEY WOULD NOT TURN UNLESS THE STEERING WHEEL IS TURNED AT THE SAME TIME. THE PROBLEM OCCURS INTERMITTENTLY AND HAS NOT BEEN TAKEN TO THE DEALER. THE VEHICLE IS A 2004 FORD FOCUS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157428May 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION CYLINDER LOCKED ON MY 2004 FORD FOCUS MAKING IT IMPOSSIBLE TO START; IT FROZE THE STEERING COLUMN AS WELL. IT OCCURRED LATE IN THE EVENING AND LEFT ME STRANDED 50 MILES FROM HOME. I HAVE SINCE READ MANY REPORTS OF THE SAME OCCURRENCE TO OWNERS OF THE FORD FOCUS OF VARIOUS YEARS AND TRIMS. THIS PROBLEM SEEMS TO OCCUR SPONTANEOUSLY WITHOUT ANY FOREWARNING AND IS OF GREAT POTENTIAL DANGER TO THE DRIVER. FOCUS OWNERS REPORT REPAIRING THE PROBLEM REPEATEDLY AND FORD ADAMANTLY DENIES THE DEFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157436May 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH LOCKED UP IN MY CAR. I HAVE HAD THREE OTHER FRIENDS WITH THE SAME CAR SAY THAT THERE IGNITION SWITCH DID THE SAME THING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157166May 10, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED WHILE ATTEMPTING TO START THE VEHICLE THE IGNITION LOCKED UP, AFTER MULTIPLE ATTEMPTS THE VEHICLE STARTED. THIS PROBLEM CONTINUED INTERMITTENTLY, BUT THE VEHICLE WAS NOT INSPECTED BY A MECHANIC. THE VEHICLE THEN STALLED WITHOUT WARNING AT AN INTERSECTION AND THE IGNITION LOCKED UP, A LOCKSMITH WAS CONTACTED TO REPLACE THE IGNITION. THE IGNITION LOCKED UP A FINAL TIME AND THE VEHICLE WAS TOWED THE CONTACT'S RESIDENCE. THE DEALERSHIP WAS ALERTED AND AN IGNITION SWITCH WAS ORDERED, BUT THE VEHICLE HAS NOT BEEN REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157195May 10, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION LOCK FAILURE: HAD PROBLEMS INSERTING THE KEY INTO IGNITION AND TURNING. PROBLEM WORSENED QUICKLY SO THAT THE KEY COULD BE INSERTED INTO THE IGNITION BUT WOULD NOT TURN. IGNITION COMPLETELY LOCKED UP. COULD NOT START THE CAR AND WAS STRANDED. TOW REQUIRED FOR REPAIR. THIS IS THE SECOND TIME THIS FAILURE HAS OCCURRED ON MY 2000 FORD FOCUS ZX3. THE FIRST TIME FORD REPLACED UNDER WARRANTY WITH SIMILARLY INFERIOR PARTS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157057May 9, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS ZTS EXHIBITING PROBLEMS SINCE OCTOBER 2005. TWO MECHANICS UNABLE TO IDENTIFY PROBLEM. IN MAY THE CAR STALLED WHILE CRUISING AND WAS UNABLE TO START. IT WAS TOWED TO MECHANIC. MECHANIC DIAGNOSED WITH A FAILED STARTER SWITCH, WHICH HAD BEEN REPLACED OVER A YEAR BEFORE. IF THIS INCIDENT HAD HAPPENED ON A BUSIER ROAD IT MAY HAVE RESULTED IN A SERIOUS ACCIDENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157044May 9, 2006
ELECTRICAL SYSTEM
I PURCHASED A 2006 FORD FOCUS ON 12/3/05, IT HAD 4 MILES ON IT WHEN I DROVE OUT OF THE DEALERSHIP. ON THURSDAY MAY 3, 2006, IT CAUGHT FIRE IN MY CARPORT. THE MILEAGE IS BETWEEN 2,000-3,000 MILES, I BELIEVE. I ARRIVED HOME FROM A MEETING AT A LOCAL BANK, HAVING DRIVEN APPROXIMATELY 2 MILES. I PARKED THE CAR IN THE CARPORT, TURNED OFF THE ENGINE AND ENTERED THE HOUSE. I DID NOT NOTICE ANY STRANGE NOISES OR ODORS. MY HUSBAND ARRIVED HOME ABOUT 15-20 MINUTES LATER. HE BEGAN TOOTING THE HORN ON HIS VEHICLE TO GET MY ATTENTION. WHEN I OPENED THE DOOR, HE YELLED "GET YOUR KEYS." I COULD SEE FLAMES UNDER MY CAR AND SMOKE SEEPING OUT THE SIDES OF THE HOOD. I THREW HIM THE KEYS AND RAN FOR THE FIRE EXTINGUISHER. HE ENTERED MY FOCUS GOT THE ENGINE STARTED AND BACKED THE VEHICLE OUT OF THE CARPORT AND AWAY FROM THE HOUSE. AS HE BACKED UP THE VEHICLE, FLAMING PARTS BEGAN FALLING OUT FROM UNDER THE CAR ONTO THE CONCRETE FLOOR. HE GOT THE CAR BACKED UP ABOUT 10 FEET AND THE ENGINE QUIT AND WOULD NOT RESTART. HE EXITED THE CAR AND TRIED TO OPEN THE HOOD. THE HOOD WAS VERY HOT TO THE TOUCH BUT HE GOT IT OPENED. THE FLAMES WERE ABOUT A FOOT HIGH AT THE BACK OF THE ENGINE AREA ON THE LEFT SIDE. WE WERE ABLE TO PUT OUT THE FLAMES WITH THE EXTINGUISHER. WE THEN EXTINGUISHED THE FLAMES ON THE PIECES THAT WERE LYING ON THE CARPORT FLOOR. BOTH CONTINUED TO SMOKE FOR SOME TIME BUT THE FIRE DID NOT RE-IGNITE. WHEN THE SMOKE CLEARED AND WE FELT IT SAFE TO APPROACH THE VEHICLE, WE COULD SEE THE CHARRED REMAINS AND MELTED PARTS. IN RETROSPECT I REMEMBER ON TWO OCCASIONS SEEING THE BATTERY ICON LIGHTED ON THE DASH WHILE A SAT OUTSIDE MY OFFICE WAITING FOR THE BANK TO OPEN WITH THE CAR IDLING AND THE RADIO ON. BOTH TIMES I REVVED THE ENGINE AND THE LIGHT WENT OUT. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10156957May 8, 2006
ELECTRICAL SYSTEM:IGNITION
ON MORE THAN ONE OCCASION MY IGNITION HAS LOCKED UP. I HAVE BEEN UNABLE TO START MY CAR HAD TO HAVE IT TOWED. THE LIGHTS DO NOT COME ON BUT THE RADIO WORKS. I TOOK KEY OUT OF IGNITION THEN CAME BACK COULD NOT START CAR, HAD SEVERAL PEOPLE TRY. HAVE BEEN ADVISED BY PERSON WHO WORKS AT DEALERSHIP OF THIS PROBLEM WITH FORD FOCUS CAR AND ALSO SAME INFO PROVIDED BY TOW TRUCK DRIVER. I AM NOW WITHOUT VEHICLE BECAUSE NOT SURE OF COST TO REPAIR. HAS THIS HAPPENED TO OTHER PEOPLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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