Ford Focus Complaints

22,326 consumer complaints on file.

#10161724July 6, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER IS A KNOWN FAILURE IN THE 2000-01 FORD FOCUS. I HAVE A 2001 FORD FOCUS AND THIS IS THE SECOND TIME I HAVE HAD TO REPLACE THIS PART. THE STEERING WHEEL AND IGNITION LOCK UP AND THE VEHICLE IS USELESS. THE WORN KEYS SEEM TO WORSEN THE PROBLEM. THERE IS A 12-18 MONTH LIFE SPAN ON THE PART AND THAT IS UNACCEPTABLE. IF YOU WOULD GO TO AUTOMOTIVE TALKNET.COM AND CHOOSE THE TOPIC IGNITION CYLINDER ON THE FORD FOCUS YOU WILL SEE HOW MUCH OF A RECALL THIS SHOULD BE AND HOW WE SHOULD BE REIMBURSED FOR ALL THE MONEY WE HAVE SPENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161391July 4, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
REAR DECK LID BRAKE LIGHT INCREDIBLY SENSITIVE TO VIBRATION WITH PUSH IN BULBS. JUST CLOSING TRUNK CAUSES BRAKE LIGHT TO FAIL. DEALER CLAIMS THIS IS NOT A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161394July 4, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
REAR TRUNK LATCH FAILURE RESULTS IN NOT BEING ABLE TO OPEN TRUNK AND WORK ON BRAKE LIGHTS. NO INSIDE SEAT RELEASE ON 4 DOOR SEDANS. DEALER ATTEMPTED EXTORTION BY ESTIMATING COST OF REPLACING ONE TAIL LIGHT BULB AT 400.00 IN ORDER TO PASS STATE INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161272July 3, 2006
ELECTRICAL SYSTEM
DT: THE CONTACT STATED WHILE DRIVING 20-25 MPH ON A MAJOR ROADWAY, THE VEHICLE BEGAN TO JERK AS IF IT WERE GOING TO STALL. THE ACCELERATOR PEDAL WAS DEPRESSED CAUSING THE VEHICLE TO TRAVEL THROUGH AN INTERSECTION HOWEVER IT EVENTUALLY COMPLETELY STALLED. THE VEHICLE WOULD NOT RESTART AND ALL THE LIGHTS ON THE DASHBOARD WERE COMPLETELY DARKENED. A NEW BATTERY WAS INSTALLED BY THE CONTACT AND THE VEHICLE DRIVEN HOME. ABOUT FOUR HOURS LATER, THE VEHICLE BEGAN TO JERK AGAIN AND STALLED. THE VEHICLE STALLED FOUR TIMES THROUGHOUT THE DAY. WHEN THIS OCCURRED WITH THE VEHICLE ABOUT A YEAR AGO, THE VEHICLE WAS TAKEN TO A DEALER WHO DETERMINED THE CABLE WIRE WAS NOT CONNECTED PROPERLY. THE CONTACT EXPRESSED THAT THE CABLE WIRE MAY NOT BE THE PROBLEM AND WILL CHECK TO SEE IF THE ALTERNATOR MAY BE THE SOURCE OF THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161305July 3, 2006
ELECTRICAL SYSTEM:IGNITION
DROVE THE CAR TO THE GROCERY STORE. AFTER SHOPPING, I ENTERED THE CAR & PLACED THE KEY INTO THE IGNITION. THE KEY WOULD NOT TURN, THE KEY CYLINDER WAS FROZEN. IT WILL HAVE TO BE TOWED TO THE REPAIR SHOP. THE MECHANIC SAID THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS, APPARENTLY CAUSED BY WEAK AND RAPIDLY DETERIORATING KEY CYLINDER COMPONENTS. LAST WEEK ALONE, THE MECHANIC REPLACED 3 OF THEM. I WENT HOME AND RESEARCHED ON INTERNET. JUDGING FROM THE LITERALLY THOUSANDS OF POSTS ON THE INTERNET FROM FOCUS OWNERS WHO HAVE HAD THE SAME PROBLEM, IT APPEARS TO BACK UP WHAT THE MECHANIC SAID. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161315July 3, 2006
SUSPENSION:FRONT
DT*: THE CONTACT STATED, WHILE DRIVING OVER A BUMP IN THE ROAD, AT 45 MPH, THE SUSPENSION FAILED, CAUSING THE WHEEL TO BEND ON IMPACT WITH THE ROAD. THE BENT WHEEL AND ALL SHOCKS WERE REPLACED. THE DEALER INFORMED THE CONTACT OF A SERVICE BULLETIN CONCERNING THE SUSPENSION DIRECTING THE DEALER TO REPLACE SPRINGS ONLY IF BROKEN. WHEN THE MANUFACTURE WAS CONTACTED, REPLACEMENT SPRINGS WERE OFFERED AT COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161328July 3, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK CYLINDER OF MY 2000 FORD FOCUS WOULD NOT TURN LEAVING ME STRANDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161250July 2, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
ABOUT TWO WEEKS AGO I TRIED TO START MY 2004 FORD FOCUS, BUT THE KEY WOULD NOT TURN IN THE IGNITION. AFTER ABOUT 10 TRIES IT FINALLY WORKED. THIS AFTERNOON I WENT TO MY CAR TO PICK UP MY WIFE FROM WORK AND THE KEY WOULD NOT TURN AT ALL. I HAVE TRIED FOR OVER TWO HOURS AND NO RESULTS. AFTER SOME RESEARCH ON THE INTERNET I FIND THAT THIS IS NOT AN ISOLATED CASE BUT RATHER THE NORM. EVEN FURTHER RESEARCH REVEALED THAT THERE IS NO RECALL FROM THE FORD COMPANY, IN FACT THEY ARE ACTIVELY DENYING THAT THERE IS A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161188July 1, 2006
FUEL SYSTEM, GASOLINE:DELIVERY
VEHICLE STALLS UNDERWAY DUE TO CLOGGED FUEL FILTER. I HAVE REPLACED THE FUEL FILTER THREE TIME IN THE LAST 10,000 MILES. APPEARS TO BE CLOGGED WITH BLACK MATERIAL. BELIEVE THIS COULD BE RELATED TO EA02022. THIS LAST TIME MY 17 YR OLD WAS THE DRIVER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161154June 30, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
PROBLEMS WITH THE IGNITION SWITCH - MULTIPLE TIMES - FINALLY HAD LOCKSMITH CHANGE THE IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161058June 29, 2006
SUSPENSION
THIS IS ABOUT A 2005 FORD FOCUS ZX3, BOUGHT NEW WITH 8 MILES ON THE CAR. DRIVING ALONG @ 65 MPH & ACCORDING TO WITNESSES IN BACK OF CAR, THE DRIVER-SIDE FRONT WHEEL CAME OFF OF THE CAR. THE CAR THEN FISH-TAILED THEN STARTED FLIPPING FRONT END TO BACK END 5 TO 7 TIMES FOR A GOOD 100 TO 150 FEET ALONG THE SIDE OF THE ROAD. THE CAR WAS TOTALED AND BECAUSE OF A SEAT BELT THERE WAS ONLY MINOR INJURIES. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10160954June 28, 2006
ENGINE AND ENGINE COOLING:COOLING SYSTEM
DT*: THE CONTACT STATED THAT THE VEHICLE'S VENTING SYSTEM BLEW WHITE FLAKES AND DUST INSIDE THE VEHICLE WHEN THE HEATER OR AIR CONDITIONING UNIT WAS ACTIVATED. THE FIRST TIME THE INCIDENT OCCURRED THE HEATER WAS ON. THE VEHICLE WAS TAKEN TO THE DEALER WHO CLEANED INSIDE THE VENTING SYSTEM BUT COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE WHITE FLAKES CONTINUED BLOWING THROUGH THE VENTS. THE DEALER DETERMINED THAT A CLEANING AGENT THAT MAY HAVE BEEN USED TO CLEAN METAL KNOWN AS SOLDERING FLUX MAY BE THE CAUSE OF WHITE FLAKES COMING FROM THE VENTS. THE EVAPORATOR COIL HOUSING WAS REPLACED ON 04/07/06. THE EVAPORATOR COIL HOUSING WAS CLEANED ON 04/21/06. THE VEHICLE VENTING SYSTEM WAS CLEANED AGAIN ON 05/23/06, BUT THE PROBLEM PERSISTED. THE CONTACT EXPRESSED CONCERN ABOUT THIS CAUSING A RESPIRATORY PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161001June 28, 2006
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2001 IGNITION SWITCH JAMMED. DOES NOT ALLOW THE CAR TO BE STARTED. IT HAS LEFT ME STRANDED SEVERAL TIMES. THE INTERNET IS FULL OF PEOPLE WHO HAVE COMPLAINED OF THIS PROBLEM WITH THE FORD FOCUS AND THE LOCAL FORD DEALER CLAIMS THAT THERE IS NO RECALL AND IT WILL COST $450 FOR THE DEALER TO FIX THIS VERY OBVIOUS MANUFACTURING DEFECT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161014June 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
STICKY KEY. IGNITION LOCKS UP AND CANNOT TURN KEY. KEY LOCKS UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161012June 28, 2006
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
WE HAVE A 2000 FORD FOCUS SE AND ABOUT TWO WEEKS AGO THE HEADLIGHTS STOPPED WORKING (LATE AT NIGHT). IT WAS THEN DISCOVERED THAT EVERY TIME A NEW FUSE WAS PUT IN, IT WOULD JUST BLOW RIGHT AWAY. WE TOOK IT TO A PRIVATE AUTOMOBILE REPAIR SHOP AND THEY DISCOVERED THAT THE DECK LID WIRE HARNESS HAD BROKEN WIRES AT THE BEND AREA CAUSING THE LOSS OF POWER AND LIGHTS WHICH RESULTED IN DAMAGE TO OTHER WIRES. THERE WERE MULTIPLE WIRES WHICH WERE DAMAGED AND NEEDED TO BE REPAIRED. THIS WAS ALL BECAUSE OF THE DEFECT IN THE DECK LID WIRE HARNESS. WE HAVE A COPY OF A NHTSA RECALL BULLETIN WHICH STATES THAT THIS DEFECT WAS UNDER A RECALL IN DECEMBER 2000. WE HAVE CALLED FORD AND ALSO SPOKE TO OUR LOCAL FORD DEALER AND THEY ARE TELLING US THAT OUR CAR DOES NOT HAVE A RECALL FOR THIS DEFECT. IT IS VERY OBVIOUS TO ANYONE WHO WOULD SEE THE REAR DECK LID THAT THERE IS A VERY CLEAR DEFECT. THE WIRES ARE FRAYED AND MELTED TOGETHER. THE GENTLEMAN WHO REPAIRED OUR CAR SAID THIS IS DEFINITELY THE CAUSE OF THE PROBLEM. THE WIRES ON THE DECK LID ARE STILL NEED OF REPAIR AND SOMETHING NEEDS TO BE DONE TO THE BEND AREA TO PREVENT THIS FROM HAPPENING AGAIN. FORD IS TELLING US THAT THEY ARE NOT RESPONSIBLE AND IT IS NOT THEIR PROBLEM. THE REFERENCE NUMBER FOR THE NHTSA RECALL IS 00V411000. MFG. CAMPAIGN NO: 00S50. WE WOULD APPRECIATE ANY HELP IN GETTING THIS MATTER SETTLED TO PREVENT FURTHER DAMAGE. WE WOULD ALSO LIKE TO BE REIMBURSED FOR THE GARAGE BILL WHICH WAS CAUSED FROM THE DECK LID WIRE HARNESS DEFECT. THANK YOU IN ADVANCE FOR YOUR HELP WITH THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160887June 27, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2003 FORD FOCUS, WHICH HAS HAD SEVERAL PROBLEMS WITH COMPONENTS. AS A MANUAL TRANSMISSION, THE CAR HAS HAD SEVERAL INSTANCES WHERE THE GEARS WOULD NOT ENTER PROPERLY, EVEN WHILE FULLY ENGAGING THE CLUTCH. THEN ON 6/27/06, THE IGNITION REFUSED TO MOVE--WOULDN'T TURN OR ANYTHING. I HAD TO HITCH A RIDE TO WORK FROM A CO-WORKER, WHO WENT OUT OF THEIR WAY FOR ME, THEN CALL WINNER FORD (DOVER, DE) TO FIND OUT IF THE CHIP IN MY KEY HAD GONE BAD, OR WHAT. THEY INFORMED ME DURING THE CONVERSATION THAT THIS WAS A VERY COMMON PROBLEM, AND THAT I WAS UNFORTUNATELY 1 MONTH OUTSIDE OF MY WARRANTY. I ASKED WHY IT WAS NOT RECALLED OR COVERED, AS THERE WERE SO MANY PROBLEMS WITH THIS PIECE, AND SHE HAD NO ANSWER. I HAD TO GET TOWED, WHICH CAUSED DAMAGE TO MY CAR, THEN WAS INFORMED THAT THIS WORK WOULD COST OVER 200$ TO FIX THE PROBLEM, WITH ONLY A 1 YEAR WARRANTY ON THE PART. WHEN ASKED, THE TECH WHO WORKED ON MY CAR INFORMED ME THAT THE SAME PIECE WOULD PROBABLY GO OUT AGAIN, AND AGAIN, OVER THE COURSE OF MY OWNERSHIP. I AM NOW SERIOUSLY CONSIDERING TRADING IN THIS CAR. THIS IS A VERY SERIOUS CONCERN, FOR BOTH SAFETY, AND THE HONESTY OF THE DEALERS. A DEALER ON SITE EXPLAINED TO ME THAT THESE CARS HAD BEEN HAVING THIS PROBLEM FOR QUITE SOME TIME. I AM NOT ONE TO SUE OVER SPILT MILK, BUT SOME NOTIFICATION WOULD HAVE BEEN NICE. I'M A GRADUATE STUDENT, WITH A VERY LARGE BILL FOR THESE CLASSES, I CANNOT AFFORD TO DUMP 300$ (AFTER TOWING) INTO A CAR THAT HOLDS NO RESALE VALUE, AND WILL PROBABLY SHOW MANY MORE ISSUES THROUGHOUT THE REST OF MY TIME WITH FORD. I HAVE NO INTENTION OF EVER BUYING A FORD AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160935June 27, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION AND STEERING WHEEL HAS COMPLETELY LOCKED. I HAD NO INDICATION THAT THIS WAS GOING TO HAPPEN. IT HAS WORKED GREAT EVER SINCE I BOUGHT THE CAR IN 2000. AS I LOOK AT ENTRIES ON THE INTERNET I SEE HUNDREDS OF FORD FOCUS OWNER WITH THE SAME PROBLEM! SEEMS LIKE IT IS TIME FOR A RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160805June 26, 2006
ELECTRICAL SYSTEM:IGNITION
LOCKED IGNITION CYLINDER. KEY GOES IN BUT EITHER GETS STUCK OR WITH NOT MOVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160815June 26, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. FOR THE SECOND TIME IT HAS AN IGNITION CYLINDER MALFUNCTION. THIS IS AN OBVIOUS DEFECT IN THE CAR EXPERIENCED BY OTHER FOCUS OWNERS IN LEGION. FORD DOESN'T CONSIDER THIS A SAFETY ISSUE, BUT I DO SINCE I WAS STRANDED FOR HOURS BECAUSE I WASN'T EVEN ABLE TO TURN THE KEY TO MY CAR. THIS PROBLEM IS OVER DUE IN BECOMING A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160764June 26, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHEN TURNING ON MY 2002 FORD FOCUS ZX3, IT TENDS TO HAVE A VERY ROUGH IDLE, SPUTTERING AND STALLING. I HAVE REPLACED THE FUEL FILTER, SPARK PLUGS, SPARK CABLES, PCV VALVE AND MY IGNITION COIL. BUT EVEN AFTER ALL OF THAT MY CAR STILL SPUTTERS, STALLS AND HAS A ROUGH IDLE....I DON'T KNOW WHAT TO DO, BEING A COLLEGE STUDENT OUT OF MY HOME STATE OF MICHIGAN. I HAVE TAKEN IT TO AUTO ZONE AND HAD IT HOOKED UP TO THE CODE READER AND THE ATTENDANT SAID EVERYTHING WAS FINE... THIS IS MY LAST STRAW.. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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