Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11082609April 2, 2018
FUEL/PROPULSION SYSTEM
GAS GAUGE SHOWING 50 MILES REMAIN IN THE GAS TANK AND CAR RUNS OUT OF GAS. THIS HAS HAPPEN THREE TIMES TWICE ON INTERSTATE GOING 70 MPH DURING RUSH HOUR TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081746March 28, 2018
ELECTRICAL SYSTEM, POWER TRAIN, STEERING
I HAD NOTHING BUT PROBLEMS WITH THIS CAR I'VE HAD IT FOR EIGHT MONTHS AND I AM IN A DEATH TRAP FORD IS TRYING TO KILL ME I SWEAR TO GOD I'VE TAKEN THIS CAR IN FOR TRANSMISSION ALIGNMENT TIRE ROTATION IS A FULL BLOWN BODY INSPECTION MY CAR PULLS ME LEFT ALRIGHT I NEVER WATCH BUT I NEVER KNOW WHICH WAY I'M GOING I COME OFF THE FREEWAY AND I BETTER BE PREPARED FOR HEAD ON COLLISION I HAD A FORD TEC , DRIVE WITH ME IN THIS DANGEROUS CAR AND HE TO FELT THE CAR POOL ONE WAY OR THE OTHER. BACK TO THE SERVICE DEPARTMENT GUESS WHAT THERE IS NOTHING THEY CAN DO ABOUT IT .[XXX] FORD RECALL STARING GEARS..RECALL 14V514000 ANOTHER 16V643000 ANOTHER 15V813000 MORE FUEL SYSTEM GASOLINE DEVILETTES FUEL PUMP MANY MORE.. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11081501March 27, 2018
ENGINE
I HAVE A 2014 FORD FOCUS THAT IS CURRENTLY HAVING TRANSMISSION ISSUES. I TOOK MY VEHICLE TO A FORD DEALERSHIP HOPING IT WAS UNDER WARRANTY AND THAT THEY WOULD FIX IT. THEY TOLD ME THAT MY VEHICLE IS NOT UNDER WARRANTY SINCE IT WAS BUILT IN NOVEMBER OF 2013 AND THAT 14M01 ONLY APPLIES TO THOSE THAT HAVE CARS BUILT BEFORE JULY 3, 2013. MY ISSUE WITH THAT IS THAT FORD NOTED THAT "VEHICLES HAVING A BUILD DATE OF JUNE 6, 2013 OR LATER HAVE IMPROVED TRANSMISSION INPUT SHAFT SEALS THAT ARE NOT LIKELY TO EXPERIENCE LEAKS." OBVIOUSLY THEIR "IMPROVED TRANSMISSION INPUT SHAFT SEALS" ARE NOT IMPROVED SINCE MY CAR WITH 60,000 UN ABUSED MILES HAS ENCOUNTERED TRANSMISSION ISSUES. I WOULD JUST LIKE TO SEE WHAT MY LEGAL OPTIONS ARE WITH THIS LAWSUIT AS I DON'T THINK ITS RIGHT MY VEHICLE IS NOT ELIGIBLE FOR THIS LAWSUIT. I BELIEVE THAT FORD NEVER IMPROVED THEIR INPUT SHAFT SEALS SINCE I ENCOUNTERED THE SAME PROBLEM THAT WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929050March 23, 2018
POWER TRAIN
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE TRANSMISSION SHUTTERS ON ACCELERATION. *SMD *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080924March 22, 2018
STEERING
WHEN CAR IS PARKED AND I START THE ENGINE THE DASHBOARD SHOWS "STEERING ASSIST FAULT" ERROR MESSAGE APPEARS. WHEN THE ATTEMPT TO DRIVE THE STEERING WHEEL WILL BE VERY DIFFICULT TO TURN TO THE RIGHT OR TO THE LEFT OR WILL LOCK. THIS ISSUE MAKES IT VERY DIFFICULT TO MAKE TURNS IN AN INTERSECTIONS, HIGHWAYS AND CITY STREETS. PROBLEM WILL CONTINUES UNTIL CAR IS TURN OFF. WHEN THE CAR IS STARTED UP AGAIN, THE MESSAGE ERROR WILL APPEAR ON THE DASHBOARD AND THE STEERING WHEEL PROBLEM WILL CONTINUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080321March 20, 2018
ENGINE
WHEN I COME TO A STOP AFTER DOING FREEWAY SPEEDS 70-75 MPH FOR 30 MINUTES IT GIVES ME A HIGH TEMP WARNING. WHEN I STOPPED TO CHECK UNDER THE HOOD IT DIDN'T LOOK, OR SMELL HOT, BUT THE WARNING LIGHT INDICATED HIGH TEMP IN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11080108March 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE HESITATED. THE VEHICLE WAS TAKEN TO GRAYSON FORD (333 C W STEVENS BOULEVARD, GRAYSON, KY 41143, (606) 474-5414) WHERE IT WAS DIAGNOSED THAT THE CLUTCH IN THE TRANSMISSION NEEDED TO BE REPLACED AND THAT THE TRANSMISSION CONTROL MODULE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079901March 17, 2018
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
MY 2014 FORD FOCUS TRANSMISSION GETS HOT AND IS NOT CHANGING GEAR WHILE DRIVING AFTER I GOT IT FROM THE FORD DEALER SERVICE CENTER IN GA 01/2018. IT WON'T START BECAUSE THE TRANSMISSION GETS HOT SO I HAVE TO LET IT COOL DOWN BEFORE I CAN CRANK IT. IT CUTS OFF WHILE I'M DRIVING. I HAVE BOUGHT A FRONT AND REAR DASH CAM TO RECORD AND UPLOAD LIVE VIDEO AND AN ADDITIONAL CAM TO FOR DASHBOARD TO SHOW THE RED (I) LIGHT AND ENGINE LIGHT THAT REMAINS ON WHILE I'M DRIVING. I HAD A NEW BATTERY, TCM MODULE, CLUTCH AND CLUTCH MOTOR PUT ON 12/2017, BUT I CAN'T DRIVE THE CAR, IT WON'T BACK UP HILLS, IT LOOSES SPEED, DON'T CHANGE GEARS, AGAIN, I JUST GOT IT OUT THE SHOP!!! I HAVE TO DRIVE IT BECAUSE IT IS THE ONLY TRANSPORTATION I HAVE, SO I AM VIDEOING EVERY TRIP IN CASE THE WHILETHE CAR IS JUMPING GEAR OR TRANSMISSION GETS HOT AND CAR TURN OFF WHILE I'M DRIVING , I CAN HAVE AN ACCURATE ACCOUNT OF AN ACCIDENT DUE TO THE TRANSMISSION ISSUE I AM HAVING WITH. I HOPE THAT THE OVERHEATING DOESN'T CAUSE A FIRE, BUT, IF THAT HAPPENS,IT WOULD BE RECORDED ON MY DASHCAM AND I WILL POST IN SOCIAL MEDIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079983March 17, 2018
VISIBILITY/WIPER
WINDSHIELD WIPERS STOP MID-WIPE. WIPER CONTROL CAN BE IN ANY OPERATING POSITION (HIGH, LOW, INTERMITTENT). THIS OCCURS WHETHER THE VEHICLE IS IN MOTION OR STATIONARY. IT IS IDENTICAL, FROM WHAT I HAVE READ ON LINE AND VIEWED IN VIDEOS, TO PREVIOUS MODEL YEARS THAT HAVE BEEN RECALLED. I DID NOT SEE A RECALL FOR THIS ISSUE FOR THE 2014 MODEL YEAR ON THE NHTSA WE SITE, THUS THE REASON FOR THIS SUBMISSION. I PURCHASED THIS VEHICLE USED IN SEPTEMBER OF 2017. ISSUE STARTED ABOUT FEBRUARY 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079735March 16, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE UNDER WARRANTY I WAS DRIVING AND THE ENGINE SHUT OFF. I HAD TO COAST TO THE SHOULDER ON THE EXPRESSWAY. THIS HAPPENED FOUR TIMES DURING THE WARRANTY AND 6 TIMES SINCE THE WARRANTY EXPIRED. WHILE SITTING AT A RED LIGHT, THE LIGHT TURNS GREEN AND I BEGIN TO ACCELERATE. THE ENGINE STALLED FOURS TIMES AND THREE OTHER TIMES IT ALMOST STALLED. I TOOK THE CAR TO THE DEALER WHILE IT WAS UNDER WARRANTY AND ONLY ONCE THEY SAID THEY FOUND A PROBLEM WITH THE TRANSMISSION. THEY REPLACED SOME SMALL PART BUT IT CONTINUES TO HAPPEN. ONE OF THE TIMES IT STALLED I TOOK A PICTURE OF THE MESSAGE ON THE DASH BOARD. IT SAID: ENGINE FAILURE SERVICE IMMEDIATELY. I SHOWED THAT PHOTO TO THE SERVICE MANAGER AND MECHANIC AT FORD. BOTH OF THEM SAID THE SAME THING: "I'VE NEVER SEEN THAT BEFORE". MAKES YOU FEEL GOOD ABOUT THE CAR YOU BOUGHT FROM THEM.ALSO, THE REAR DRIVERS SIDE DOOR WON'T OPEN MOST OF THE TIME ON THE FIRST ATTEMPT. I HAVE TO PULL THE HANDLE TWO OR THREE TIMES BEFORE THE DOOR WILL OPEN. FOR REPLACED SOME PART ON THE DOORS BECAUSE OF A RECALL BUT THAT DIDN'T FIX THE PROBLEM. IT STILL DOES IT. THIS POSTING ASKS YOU TO SPECIFY THE DATE OF OCCURRENCE. IT HAS HAPPENED SO REGULARLY NOW THERE ARE TOO MANY DATES TO LIST. I LSTED MAY OF 2014 WHEN I BOUGHT THE CAR. FROM THEN ON IT HAS HAD PROBLEM AFTER PROBLEM AFTER PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079782March 16, 2018
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT SHIFTED THE GEAR INTO PARK, THEN INTO NEUTRAL, AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED BUT HESITATED TO ACCELERATE. THE CONTACT POWERED OFF THE ENGINE A SECOND TIME. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079633March 15, 2018
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 5 MPH, THERE WAS AN ABNORMAL ODOR FROM THE FRONT OF THE VEHICLE AND THE POWER SEIZED WITHOUT WARNING. THE VEHICLE RESTARTED AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (DAVE SINCLAIR LINCOLN ST. PETERS, 4760 N SERVICE RD, ST. PETERS, MO 63376) WHERE IT WAS DIAGNOSED THAT THE CLUTCH WAS BURNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT NHTSA ISSUED AND EXPANDED RECALLS. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11079663March 15, 2018
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE VEHICLE HESITATED FOR 10 TO 15 MILES BEFORE IT ACCELERATED AT NORMAL SPEEDS. ON ANOTHER OCCASION, WHILE DRIVING, THE ENGINE REVVED AND THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCCIA FORD LINCOLN INC (577 E MAIN ST, WILKES-BARRE, PA 18702, (570) 823-8888) ON SEVERAL OCCASIONS WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT WAS TRANSFERRED TO THE NHTSA HOTLINE. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 27,080.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079672March 15, 2018
STEERING
THE STEERING WHEEL ON MY 2014 FORD FOCUS SE CAME LOOSE ONE MORNING. NO INDICATION OF LOOSENESS IN THE WEEKS LEADING UP. THE STEERING WHEEL JUST BECAME VERY WOBBLY AND LOOSE. THE FORD DEALERSHIP STATED IT WAS NOT COVERED UNDER WARRANTY AND THE COMPREHENSIVE EXTENDED WARRANTY WOULDN'T COVER IT EITHER, THE ISSUE: A NUT THAT HOLDS THE STEERING WHEEL TO THE STEERING COLUMN CAME LOOSE. ACCORDING TO THE TECHNICIAN, THERE WAS NOT MUCH LOCTIGHT ON THE BOLT. $200 LATER I HAVE THE SAME NUT TIGHTENED BACK DOWN WITH NEWLY ADDED LOCTIGHT. FAST FORWARD AND ON 3/14/2018 FORD ANNOUNCED A RECALL AFFECTING 1.4 MILLION FORD FUSIONS THAT HAVE THIS VERY SAME ISSUE. YET I HAVE A FOCUS NOT A FUSION. THIS ISSUE IS NOT SECLUSIVE TO JUST THE FUSION LINE UP AND FORD NEEDS TO EXPAND THEIR RECALL TO PUT THE SAME FIX IN PLACE FOR ALL AFFECTED MODELS. PERHAPS THE LOCTIGHT ISN'T ENOUGH AND THE FOCUS NEEDS THE NEW AGGRESSIVE THREADED BOLT WITH THE NYLON NUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079452March 14, 2018
POWER TRAIN, STEERING
START WITH THE TRANSMISSION RPM GO BETWEEN FIVE AND SEVEN AFTER A STOP SIGN ARE TRYING TO MERGE ONTO THE FREEWAY SECOND ALL COMING OFF THE FREEWAY ARE COMING TO A COMPLETE STOP ANYWHERE IN THE STREET THE CONGRESS POLL EITHER LEFT OR RIGHT YOU NEVER REALLY KNOW WHICH WAY CAUSING YOU TO LOSE CONTROL OF THE CAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079013March 13, 2018
POWER TRAIN
HARD SHIFTS FROM 1ST TO 2ND GEAR. CLUTCH REPLACED 4 TIMES ISSUE OCCURRING AGAIN. CAUSES CAR TO JUMP FORWARD DURING SHIFT. HAS ALMOST CAUSED NUMEROUS ACCIDENTS. I LEAVE 1 CAR SPACE BETWEEN ME AND THE CAR IN FRONT OF ME AT COMPLETE STOPS JUST IN CASE THE TRANSMISSION SHIFTS HARD. HAS BEEN HAPPENING SINCE A FEW DAYS AFTER PURCHASE IN 2014 TO PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076483March 6, 2018
ENGINE, FUEL/PROPULSION SYSTEM
I BOUGHT MY FIRST BRAND NEW CAR A 2014 FORD FOCUS. I DECIDED TO GO WITH A NEW CAR TO HAVE LESS PROBLEMS IN THE LONG RUN. BOY WAS I WRONG. AFTER ONLY 25000 MILES MY CAR BEGAN HAVING TRANSMISSION PROBLEMS. I THEN BROUGHT IT INTO THE DEALERSHIP AND FOUND OUT THAT FORD HAD ISSUED A RECALL ON THE TRANSMISSION MODULE. SO I HAD THAT REPLACED FREE OF CHARGE. MY CAR NOW HAS 45000 MILES ON IT AND IT BEGAN CAUSING ME PROBLEMS AGAIN, SO I THOUGHT IT WAS THE SAME THING AS BEFORE. I BROUGHT IT INTO THE DEALERSHIP TO HAVE IT CHECKED OUT. AFTER A DAY OF WAITING I RECEIVED A CALL ENTAILING ALL THAT WAS WRONG WITH MY CAR. THIS TIME IT AS MUCH WORSE, MY CATALYTIC CONVERTER NEEDED TO BE REPLACED WHICH I WAS TOLD THIS WAS COVERED BY MY WARRANTY. NOW THE NEXT PART I WAS TOLD IS THE REASON I AM HERE WRITING THIS COMPLIANT. THE DEALERSHIP TOLD ME THAT MY FUEL TANK HAD COLLAPSED, AND IT WAS GOING TO COST ME UPWARDS OF $2100 TO BE FIXED. SO I THEN ASKED THE QUESTION, WHAT CAUSED THIS TO HAPPEN? I WAS TOLD THAT THIS IS A RARE OCCURRENCE AND THERE WAS NOTHING I COULD HAVE DONE TO PREVENT IT. NOW KEEP IN MIND I CHANGE MY OIL EVERY 3000 MILES AND DO ALL THE NORMAL MAINTENANCE TO KEEP ANY CAR RUNNING SMOOTHLY. I BEGAN TO RESEARCH COLLAPSED FUEL TANKS IN 2014 FORD FOCUSES, AND I FOUND THAT THIS NOT A RARE OCCURRENCE AND IN FACT IT HAS HAPPENED TO QUITE A FEW PEOPLE. I HOPE THIS IS FOUND AND READ BY CORPORATE FORD, SO A RECALL CAN BE INITIATED AND I CAN BE COMPENSATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075643March 1, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EXPERIENCED HESITATION, SEVERE VIBRATION, AND LACK OF ACCELERATION. THE FAILURE OCCURRED WITHOUT WARNING. AIR PORT FORD (8001 BURLING PIKE, FLORENCE, KY) WAS CONTACTED AND DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS ALSO TAKEN TO BROWNS FORD LINCOLN (1701 W MAIN ST, WEST LIBERTY, KY) WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE TRANSMISSION WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075366February 28, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
THE FIRST INCIDENCE (2/26/18) WAS WHILE STOPPED ON A HIGHWAY OFF-RAMP, THE ENGINE STALLED. THE CAR WAS ABLE TO BE RESTARTED AND DRIVEN. ON A SECOND OCCASION (2/28/18), I WAS DRIVING AND IN MOTION ON A RESIDENTIAL STREET WHEN THE ENGINE SHUT OFF. THE BRAKES AND STEERING WAS NOT AFFECTED AND I WAS ABLE TO STOP THE CAR AND RESTART THE ENGINE. PRIOR TO THIS, THE CHECK ENGINE LIGHT CAME ON AND I HAD SCHEDULED SERVICE ON THE CAR FOR 3/7/18 (THE EARLIEST THEY HAD AVAILABLE). THE CAR HAS HAD MULTIPLE TRANSMISSION REPLACEMENTS IN THE FEW SHORT YEARS THAT I HAVE OWNED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075174February 27, 2018
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 15 MPH, A WARNING ALARM SOUNDED AND A STEERING FAILURE WARNING MESSAGE DISPLAYED. THE POWER STEERING SUDDENLY MALFUNCTIONED AND THE STEERING WHEEL LOCKED UP. AS A RESULT, THE CONTACT DROVE OFF THE ROAD. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE, BUT THE FAILURE CONTINUED. THE CAUSE OF THE FAILURE WAS NOT YET DETERMINED. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INSTRUCTED TO HAVE THE VEHICLE DIAGNOSED. THE LOCAL DEALER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 49,800. *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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