Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11113442July 24, 2018
STEERING
I WAS DRIVING DOWN A STATE ROAD ABOUT 100 YARDS AWAY FROM THE ROAD I LIVE ON. I TURNED MY TURN SIGNAL ON AND BEGAN SLOWING DOWN. WHEN I WAS ABLE TO TURN I BEGAN PRESSING THE ACCELERATOR TO TURN, UPON DOING SO MY STEERING LOCKED UP. I LOST MY POWER STEERING AND WASN'T ABLE TO TURN. A CAR WAS APPROACHING AND HAD TO STOP TO PREVENT FROM HITTING MY ON MY PASSENGER SIDE. I HAVE NO CLUE WHY THERE HASN'T BEEN A RECALL AFTER RESEARCHING THIS DEFECT. THERE ARE SO MANY PEOPLE THAT HAVE BEEN IN CRASHES INCLUDING DEATHS. I'M THANKFUL NO ONE WAS HURT IN THIS SITUATION BUT I CANT IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING AS WE PURCHASED THIS CAR FOR HER. I PRAY YOU LOOK INTO THIS AND ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112807July 21, 2018
STEERING
STEERING FAILED WHILE DRIVING HOME FROM WORK ON THE I 4 A ROAD WHERE THE SPEED LIMIT VARIES FROM 65 TO 70 MILES AN HOUR. NOT A GREAT TIME TO NOT BE ABLE TO CONTROL OF YOUR CAR MADE IT HOME BUT THE CAR IS TO DIFFICULT TO DRIVE. AND NOW I FIND OUT FORD KNEW THIS WAS ISSUE SINCE 2013!.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112814July 21, 2018
POWER TRAIN
JERKING AND HESITATION IN TAKE OFF OF TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112619July 20, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
RECALL RECEIVED ON DOOR LATCHES. HOWEVER WHEN CALLING DEALER TO SCHEDULE NO RETURN CALL ONLY SOLICITATION CALLS ON WARRANTY. TRUNK USED TO OPEN 1 PUSH OF BUTTON NOW TRUNK WILL NOT OPEN HOWEVER WHEN IN REVERSE TRUNK CHIME COMES ON SAYING TRUNK IS OPEN. WHEN TAKING OFF FROM A STOPPED POSITION VEHICLE STARTS TO GO THEN COMPLETELY LOSES POWER HAPPENS AFTER CLUTCH IS COMPLETELY RELEASED IN MOTION JUST FALLS ON ITS FACE THEN IMMEDIATELY COMES OUT OF IT INFREQUENT BUT DANGEROUS EVEIDENT SINCE NEW.. TRACTION CONTROL IS ACCESSED THROUGH RADIO. RADIO STOPPED WORKING 22000. SOME DOORS DO NOT ALL UNLOCK INFREQUENTLY. WIPER INFREQUENTLY STOP WORKING AND PARK IN MIDDLE OF WINSHIELD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112421July 19, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING BETWEEN 25 TO 65 MPH, THE "TRANSMISSION OVERHEATED" WARNING INDICATOR ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE VEHICLE WAS TAKEN TO CROSSROADS FORD OF KERNERSVILLE, INC (1330 NC ' 66, KERNERSVILLE, NC 27284, 877-331-8058) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULES AND TRANSMISSION CLUTCHES FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111921July 17, 2018
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE ACCELERATED AND JERKED WHEN ENGAGED IN THE PARK POSITION. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO SAWGRASS FORD (14501 W SUNRISE BLVD, SUNRISE, FL 33323, 954-851-9000), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE POWER CLUTCH WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER; HOWEVER, THE FAILURE WAS UNABLE TO BE DUPLICATED OR DIAGNOSED. THE VEHICLE CONTINUED TO ACCELERATE AND JERK. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THE POWER SHIFTER WAS REPLACED, BUT THE FAILURE OCCURRED THE NEXT DAY. THE VEHICLE WAS TOWED BACK TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND OFFERED TO BUY-BACK THE VEHICLE AS A DOWN PAYMENT FOR A NEW VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112051July 17, 2018
STEERING
AT 42000 MILES MY CAR DEVELOPED SOME NOISE WITH THE STEERING. THERE WAS RUBBING NOISE COMING FROM BEHIND THE STEERING WHEEL WHENEVER I WAS TURNING AT LOW SPEEDS SUCH AS WHEN I'M PULLING IN OR OUT OF PARKING. WHEN I TOOK THE CAR TO A FORD DEALERSHIP, I WAS TOLD THE NOISE WAS COMING FROM THE STEERING RACK AND IT WOULD NEED TO BE REPLACED. I'M AWARE THERE'S A RECALL 14S18 THAT ADDRESSES THIS ISSUE, BUT MY CAR ISN'T COVERED BECAUSE IT WASN'T MANUFACTURED AT THE DATE THAT AFFECTS THAT RECALL, SO I'M ASKING FOR RECALL 14S18 TO BE EXPANDED TO INCLUDE VEHICLES BUILT AT THE SAME TIME AS MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111532July 16, 2018
STEERING
STEERING ASSIST MESSAGE CAME ON DURING ENGINE STAR ,VEHICLE WAS ALMOST IMPOSSIBLE TO TURN STEER OUT OF PARKING LOT .CAR HAS ONLY 73000 MILES . DEALER REPAIRED AT OWNER COST OF OVER $2100 .COMPLETE STEERING MECHANISM NEEDED TO BE REPLACED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111802July 16, 2018
POWER TRAIN
DRIVING ON THE INTERSTATE IN ATLANTA, GA TRAVELING AROUND 65 MPH AND THE CAR LOST POWER AND THE TRANSMISSION SEEMED TO SHIFT INTO NEUTRAL. I HAD TO COAST TO THE SLOW LANE TO BE ABLE TO PULL ON THE SHOULDER, AS I HAD NO POWER. AFTER TURNING THE CAR OFF AND BACK ON, I WAS ABLE TO PUT THE CAR INTO DRIVE AND EXIT THE INTERSTATE, BUT THE CAR LOST POWER AGAIN SHORTLY AFTER AND I HAD TO PULL OVER AND POWER CYCLE AGAIN. AT THAT POINT, I PULLED INTO A BUSINESS PARKING LOT AND CALLED A TOW TRUCK. THE CAR WOULD NOT EVEN START UP AGAIN AT THIS POINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111461July 15, 2018
POWER TRAIN
2014 FORD FOCUS SE TRANSMISSION RECALL/ REPAIR. THE TRANSMISSION SLIPS AND JERKS BADLY . WAS TOLD BY FORD THAT THIS WAS A KNOW PROBLEM FOR THIS CAR WITH THIS TYPE TRANSMISSION , BUT THEY WOULD NOT HELP ME. IT IS THROWING CODES FOR THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111103July 13, 2018
WHEELS
WENT TO DEALER FOR OIL CHANGE & TIRE ROTATION AND WAS TOLD ALL LUG NUTS HAD TO BE REPLACED BECAUSE RUST MADE THEM SWELL. CAP WAS NEVER SEALED TO PREVENT RUST FROM BUILDING UP BETWEEN SILVER CAP ON LUG NUT AND STEEL NUT ITSELF, ONLY FOUR YEARS OLD AND HAD TO REPLACE ALL 20 LUG NUTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110751July 11, 2018
POWER TRAIN
JERKING MOTION / HESITATION WHEN ACCELERATING FROM STANDING POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110446July 10, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHUTTERED, THE VEHICLE SHOOK ABNORMALLY, AND THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER (CAVALIER FORD AT CHESAPEAKE SQUARE, 4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, 757-488-8311) SEVERAL TIMES, BUT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED AFTER SEVERAL ATTEMPTS. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 14,000. *TT CONSUMER IS STILL HAVING SHAKING AND SHUDDERING ON ACCERERATION. THIS VEHICLE MODEL IS A SAFETY HAZARD. IT HAS BEEN IN 8 TIMES FOR TRANSMISSION ISSUES. NO VIN AVAILABLE UPDATED 10/09/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110638July 10, 2018
VISIBILITY/WIPER
TODAY, MY WINDSHIELD WIPERS CAME ON BY THEMSELVES WHEN I WAS IN A PARKED IN A PARKING LOT AND TURNED THE CAR ON TO TURN ON THE AC. I THOUGHT I BUMPED THE WIPER STALK HANDLE WITH MY KNEE. BUT WHEN I TRIED TO TURN IT OFF, IT WOULDN'T TURN OFF. I CHECKED MY MANUAL TO MAKE SURE I WAS DOING IT CORRECTLY. I WAS. I TURNED OFF THE ENGINE THINKING IT WOULD STOP THE WIPERS, IT DIDN'T. SOMETHING WAS WRONG, SO I KNEW I HAD TO TAKE IT TO A FORD DEALERSHIP. LUCKILY, THE DEALERSHIP WAS ONLY 5-10 MILES AWAY AND THE WEATHER WAS NICE. HOWEVER, I FELT RIDICULOUS HAVING TO SQUIRT WATER INTERMITTENTLY ON MY WINDSHIELD WORRYING THAT THE WIPERS MIGHT DO DAMAGE TO MY WINDSHIELD IF I CAN'T TURN THEM OFF. I DID TAKE IT TO THE FORD DEALERSHIP, BUT THEY WON'T BE ABLE TO LOOK AT IT UNTIL NOON TOMORROW AND THEY CAN'T TURN OFF THE WIPERS EITHER, BUT TOLD ME IT WON'T DAMAGE MY WINDSHIELD. THE DIAGNOSTIC COST WILL BE $125.00 BEFORE ANY REPAIR IS DONE. I GOT A RIDE HOME FROM THEM. WHEN I GOT HOME I STARTED TO INVESTIGATE IF THE WIPER PROBLEM I JUST ENCOUNTERED, ANY OTHER FORD FOCUS SE 2014 OWNERS HAD. THERE HAS BEEN RECALLS FOR THIS PROBLEM ON EARLIER MODELS OF FORD FOCUS, 140,000 2012 MODELS AND ALSO 2013 MODELS. NONE FOR 2014. APPARENTLY, THIS IS A SERIOUS SAFETY ISSUE AND I JUST SAW THERE HAVE BEEN 89 COMPLAINTS ABOUT THIS AND IT INCLUDES FORD FOCUS 2012, 2013, AND 2014 MODELS, ETC. THIS SHOULD BE A FORD RECALL ITEM AS THE WIPER PROBLEM HAS CONTINUED ON SUBSEQUENT MODELS. I LOOKED UP THE ESTIMATED COST FOR REPAIR FOR PARTS, REPLACEMENT, & LABOR AND IT'S PRICEY. I LOVE MY 2014 FORD FOCUS SE AND NEVER EXPECTED TO ENCOUNTER A WIPERS SAFETY MALFUNCTION LIKE THIS. I COULD ONLY IMAGINE IN A SEVERE RAINSTORM WITH THUNDER, LIGHTENING, AND HAIL WHAT A DRIVER AND PASSENGERS SAFETY ISSUE THIS COULD PRESENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105077July 2, 2018
POWER TRAIN
FORD REPLACED TRANSMISSION MODULE/SENDOR CAR KEPT STALLING. WAS IN HIGHSPEED LANE CAR JUST CUT OFF. HAPPENED 2X IN 8 DAYS. FORD SAYS NO RECALLS BUT SAME ISSUE KEEPS HAPPENING. IT IS UNSAFE IT COULD HAVE BEEN FATAL I WAS IN RUSH HR TRAFFIC. THANK GOD I WAS GOING DOWN AN INCLINE AND COULD COAST ENOUGH TO GET TO THE SIDE OF THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104983July 1, 2018
STEERING
WHEN I FIRST BOUGHT THE CAR I HAD ISSUES WITH THE STEERING WHEEL THEY TOOK CARE OF THE PROBLEMS SO RECENTLY MY STEERING WHEEL ACTING UP AGAIN MAKING NOISES AND JUST YESTERDAY IT SAY STEERING LOSS SAFELY STOP SO I CHECK ONLINE THERE BEEN RECALLS ON STEERING ISSUES LUCKILY IT HAPPEN WHEN I PARK OR I WOULD OF BEEN IN A SERIOUS CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104879June 30, 2018
ELECTRICAL SYSTEM
THE TCM IN THE CAR THE RECALL THAT FORD HAS ON THIS VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103292June 28, 2018
POWER TRAIN
2014 FORD FOCUS SE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD THE CONSUMER STATED AFTER 30,000, THE VEHICLE BEGAN EXPERIENCING STUTTERING, JERKING, AND POWER LOSS. THE VEHICLE WAS REPAIRED, BUT THE RECURRED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104057June 26, 2018
STEERING:ELECTRIC POWER ASSIST SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL SEIZED AND THE POWER STEERING WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO FRANK MYERS AUTO MAXX (4200 PATTERSON AVE, WINSTON-SALEM, NC 27105, (336) 767-3482) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN ANY RECALLS AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103537June 23, 2018
STEERING
I WAS DRIVING HOME FROM WORK ON A CITY STREET AND I GOT A WARNING LIGHT THAT SAID "POWER STEERING ASSIST FAULT" AND I SUDDENLY LOST MY POWER STEERING. I WAS ABLE TO GET HOME BUT I AM OBVIOUSLY CONCERNED. WHILE DOING AN INTERNET SEARCH ON THE PROBLEM I FOUND A SITE WITH MANY COMPLAINTS AND THEY SAID THERE WAS A RECALL ON 2013 FORD FOCUS MODELS FOR THE SAME PROBLEM, SO THIS HAS BEEN AN ONGOING ISSUE WITH FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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