Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11120125August 15, 2018
POWER TRAIN, UNKNOWN OR OTHER
2014 FORD FOCUS HAS SHUT DOWN WHILE DRIVING TWO TIMES. ONCE IN THE MIDDLE OF A BUSY ROAD I WAS ABLE TO COAST THE CAR INTO A PARKING LOT. THE SECOND TIME IN MY NEIGHBORHOOD, BOTH TIMES TRANMISSUON FAULT SERVICE NOW FLASHED, THE CAR SHUDDERED UNTIL IT WAS AT A COMPLETE STOP. I'VE HAD THE CLUTCH REPLACED/FIXED 2 TIMES NEITHER COVERED UNDER FULLY AND I WAS RESPONSIBLE TO PAY MY WARRANTY DEDUCTIBLE. I HAVE HAD THE TRANDMISSION CONTROL MODULE FIXED ONCE AND NOW IN THE SHOP AGAIN, BUT WAS TOLD THEY DON'T KNOW WHAT THE ISSUE IS, HAVEN'T SEEN THE CODES THAT POPULATED BEFORE. EACH TIME I DRIVE THAT CAR I LITERALLY RISK MY LIFE, TO HAVE A CAR JUST DROP RPM TO 0, SHUDDER AND JERK UNTIL I CAN FIND SOMEWHERE TO PARK IT. I DRIVE 40 MILES ONE WAY TO WORK TAKING UP TO 5 DIFFERENT FREEWAYS. AT WHAT POINT DOES MY SAFETY AND THOSE DRIVING AROUND ME BECOME AN ISSUE? WHEN I STALL OUT MID HIGHWAY? WHEN THE CAR JERKS TO A STOP AND SOMEONE SLAMS INTO ME? EACH TIME THE CAR HAS BEEN TAKEN IN, I AM TOLD THE PROBLEM IS FIXED, YET I FIND MYSELF BACK AGAIN WITHIN MONTHS FOR THE SAME ISSUE. LOSING POWER ON A CAR WHILE BEING IN FULL MOTION GOING UP TO 45 MPH, IS NOT SAFE FOR ANYONE. HAVING TO DRIVE A CAR THAT CONSISTENTLY SHAKES AND JERKS WHILE IN MOTION, IS NOT SAFE. HOW MANY MORE TIMES DOES THIS NEED TO OCCUR BEFORE SOMEONE REALIZES THIS MODEL IS NOT SAFE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120221August 15, 2018
FUEL/PROPULSION SYSTEM
I HAVE READ PLENTY REVIEWS AND EVEN CHECKED MY CREDIT REPORT WHERE FORD CARS OF THE 2014 HAS RECALLS ON THE FUEL PUMP OR FUEL SYSTEM. WHEN I FIRST BROUGHT THE CAR WE HAD TO GET THE CLUTCH REPLACE AND IT STILL HAD GAGING ISSUES. THE CAR CUTS OFF IN TRAFFIC AND I DO NOT HAVE AN EXTENDED WARRANTY DUE TO THE FACT THAT KT WOULD NEVER COVER PRE-EXISTING CONDITIONS. WE EVEN CALLED A FORD AND THEY WOULD NOT HELP US. THIS FUEL SYSTEM NEEDS TO BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119992August 14, 2018
POWER TRAIN
THE CAR "BUCKS" WHEN SHIFTING THROUGH THE GEARS. THIS IS AN AUTOMATIC. I HAVE HAD THE CAR FOR THREE YEARS. IT WAS PURCHASED AS A USED RENTAL CAR WITH 30,000 MILES, IF I REMEMBER CORRECTLY. WITHIN THREE MONTHS I HAD A CLUTCH REPLACED. LESS THAN A YEAR LATER, THE CLUTCH WAS REPLACED AGAIN. NOW, LESS THAN TEN MONTHS LATER, THE CLUTCH HAS GONE BAD AGAIN. (THAN 25,000 MILES). I WAS TOLD THAT THIS WILL NOT BE COVERED. I WAS TOLD THAT I AM NOT THE ONLY CUSTOMER THAT HAS HAD THIS EXPERIENCE WITH CLUTCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11119480August 12, 2018
ENGINE, UNKNOWN OR OTHER
HAVE A 2014 FORD FOCUS HAS MANY RECALL NOW TRANSMISSION WENT OUT AND IT'S IN SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118827August 9, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE OPERATING THE VEHICLE AND MAKING A TURN, THE CLUTCH BECAME STUCK. THE CLUTCH UNLOCKED ONCE THE VEHICLE WENT INTO SECOND GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX HYUNDAI (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76541, (888) 840-5771) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118500August 8, 2018
POWER TRAIN
MY CAR HAS A SEVERE TRANSMISSION SHUDDER WHEN APPLYING GAS AFTER STOPPING. IT HAS BEEN DIAGNOSED THAT IT NEEDS A NEW CLUTCH. I'M AWARE THAT FORD HAS EXTENDED THE WARRANTY ON ON THIS MODEL FOCUS DUE TO A DYSFUNCTION WITHIN THE DESIGN OF THE DUAL CLUTCH SYSTEM, HOWEVER MY VIN NUMBER HAS NOT RECEIVED THIS EXTENDED WARRANTY FOR SOME REASO AND I WOULD HAVE TO PAY TO GET IT REPAIRED. . THE CAR IS NOT SAFE DUE TO A DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118548August 8, 2018
ENGINE, UNKNOWN OR OTHER
WHEN I DRIVE MY VEHICLE, I BELIEVE THE TRANSMISSION IS HAVING PROBLEMS WITH SHIFTING GEARS. IT SHAKES REALLY BAD WHEN I'M GETTING UP TO 20 MPH THEN IT SOME WHAT STOPS. THE CAR WILL IDEAL REAL LOUD OR THE RPMS WILL GO UP HIGH FOR NO REASON WHEN I'M AT A STOP. SOMETIMES THE RPMS WILL GO UP HIGH WHEN I'M ON CRUSE CONTROL AS IF I'M PRESSING THE GAS DOWN (FAST AND ALL THE WAY TO THE GROUND) BUT I AM NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118341August 7, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING IN THE PARKING LOT, THE CAR (2014 FORD FOCUS 5DR HB) SUDDENLY LOSS POWER. UNFORTUNATELY, THE RECALL ONLY APPLY TO THE ELECTRIC MODEL. MAKES/MODELS/MODEL YEARS: FORD/FOCUS ELECTRIC/2012-2014 MFR'S REPORT DATE: OCTOBER 28, 2013 NHTSA CAMPAIGN NUMBER: 13V-523 COMPONENTS: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM) POTENTIAL NUMBER OF UNITS AFFECTED: 2,456
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118387August 7, 2018
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE TRANSMISSION CLUTCH FAILED. UPON DEPRESSING THE ACCELERATOR PEDAL, THE TRANSMISSION GEARS SLIPPED AND THE VEHICLE WOULD NOT ACCELERATE BEYOND 25 MPH. COURTESY FORD LINCOLN (1313 NORTHEAST 122ND AVE, PORTLAND, OREGON 97230, (971) 533-8712) DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS PARTIALLY REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115875August 6, 2018
ELECTRICAL SYSTEM
RADIO, HAS DEVELOPED CRACKING, POPPING, FEEDBACK, BOTH WHEN THE CAR IS ON AND WHEN IT'S NOT. HOT OPERATION. UNSERVICABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114773July 31, 2018
POWER TRAIN
THE FIRST DAY I DRIVE THIS CAR BUT SALES PERSONNEL TOLD ME IT THE NEW FORD TRANSMISSIONS IS MADE. WHEN COME TO A STOP AN GETTING READY TO TAKE OFF YOU CAN'T GET THE POWER WHEN PUSH ON GAS PADDLE. TO GO HAVE WAIT FOR POWER TO KICK IN SLOWLY. WENT TO DEALERSHIPS BUT NO HELP. I HATE TO WAIT UNTIL I GET INJURY IN ORDER GET HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114645July 30, 2018
FUEL/PROPULSION SYSTEM
I WAS DRIVING ON A CITY ROAD WHEN THE CAR STALLED WHILE I WAS IN MOTION. I PULLED OVER SAFELY AND IT WOULD NOT START BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114365July 29, 2018
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
ALL SINCE PURCHASE IN JAN 2014. WITHIN A FEW MONTHS OF NEW PURCHASE: ELECTRICAL ISSUES AND ERRORS UNKNOWN TO FORD, NEED FOR TRANSMISSION SWAP, 2 OR 3 RECALLS RE TRANSMISSION AND DOOR REPLACEMENT, HORN STOPPED WORKING (WHILE IN 65MPH TRAFFIC I95 AND ALMOST IN AN ACCIDENT). CONSTANTLY IN SHOP AND CONTINUAL ISSUES WITH STALLING (ONCE, STOPPED IN 65MPH TRAFFIC ON MAJOR INTERSTATE I95 IN LEFT LANE), SYNCH AND PHONE SYSTEM HAS NEVER WORKED CORRECTLY. 3 WEEKS AGO, AFTER STOPPED AT A TRAFFIC LIGHT IN RUSH HOUR TRAFFIC IN PHILADELPHIA, DEPRESSED GAS PEDAL AND WENT IN TOTAL REVERSE! DID THIS TWICE BEFORE COMPLETELY TURNING CAR OFF AND HAD TO BE TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114388July 29, 2018
POWER TRAIN
THE CAR WAS MAKING A RATTLING NOISE WHEN GOING UP HILLS AND WHEN ACCELERATING FROM A STOPPED POSITION (STOP-LIGHT). THERE WAS ALSO SOME SHAKING AND JERKING. IT WAS DETERMINED THAT IT WAS AN ISSUE WITH THE CLUTCH (A CLASS ACTION LAWSUIT ADDRESSED THIS). THE PROBLEM WAS REMEDIED ON 11/9/17. THE CAR IS STARTING TO EXPERIENCE THE SAME SYMPTOMS AGAIN ALTHOUGH THE RATTLING NOISE IS NOT AS LOUD AS IT WAS THE FIRST TIME. THE CAR MAKES A RATTLING SOUND WHEN GOING UP HILLS, AROUND CURVES, AND WHEN ACCELERATING FROM A STOPPED POSITION. THE CAR WAS TAKEN TO THE SAME DEALERSHIP WHERE THE PROBLEM WAS CORRECTED BEFORE AND I WAS GIVEN THE RUN AROUND: I WAS TOLD THE RATTLING NOISE WAS "NORMAL". I ASKED FOR THE INVOICE TO SPECIFICALLY STATE, "THE RATTLING NOISE HEARD IS NORMAL" (IN ORDER TO DOCUMENT WHAT IS GOING ON), BUT THEY DID NOT HONOR THE REQUEST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114114July 27, 2018
STRUCTURE:BODY
FORD REPLACED THE DOOR LATCHES UNDER RECALL 9 MONTHS AGO AND THE DRIVER DOOR LATCH HAS BROKEN, AGAIN. FORD STATES THAT WARRANTY FOR RECALL PARTS IS 12 MONTHS/12,000 MILES. I HAVE DRIVEN 14,000 SINCE THE REPAIR. THIS IS STILL AN ACTIVE RECALL AND YET THE DEALER IS CHARGING APPROXIMATELY $300.00 FOR THE REPAIR. THIS IS SO WRONG, IT'S STILL A SAFETY ISSUE AS NOW MY DRIVER DOOR WON'T STAY CLOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114157July 27, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE EXPERIENCED A LOSS OF POWER. THE CONTACT ALSO STATED THAT THE FUEL GAUGE FLUCTUATED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE FUEL DELIVERY MODULE MALFUNCTIONED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114214July 27, 2018
POWER TRAIN
SINCE PURCHASING THE VEHICLE WE HAVE ALL READY HAD THE CONTROL MODULAR CHANGED AND IT WAS PREVIOUSLY CHANGED 2 TIMES BY PREVIOUS OWNER IT NOW HAS BEEN AFFECTING THE CAR FOR 3 MONTHS AGAIN AND IT IS NO LONGER COVERED UNDER WARRANTY. THE CAR VIOLENTLY SHACKS WHEN YOU TRY TO ACCELERATE FROM A STOP, IT SOME TIMES WON'T EVEN GO AT ALL! THIS HAS BECOME A MAJOR ISSUE AND EVERY OTHER FOCUS OWNER I SPEAK WITH SAYS THEY HAVE THE SAME PROBLEM AND FORD WON'T DO ANYTHING... MY PART IS WARRANTED BUT NOT THE LABOR AND THAT'S THE EXPENSIVE PART, THIS IS A ONGOING ISSUES AND NOT FAIR TO SOMEONE THAT STILL HAS 3 YEARS TO PAY ON A CAR...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113917July 26, 2018
POWER TRAIN
IT ONLY HAS 40,000 MILES ON IT BUT I GOT A "TRANSMISSION FAULT. SERVICE NOW" WARNING LIGHT AND THE CAR JERKED VIOLENTLY. THIS HAPPENED WHILE DRIVING AT A HIGH RATE OF SPEED (80 MPH) ON A HIGH WAY - I LIVE IN TEXAS WHERE 80 MPH IS LEGAL. THIS IS A SIGNIFICANT RISK AND CAN CAUSE ACCIDENTS AS A CAR BEHIND ME COULD HAVE EASILY RAN INTO ME AS I LOST SPEED WHEN TRANSMISSION WENT OUT. PLEASE HAVE FORD RECALL THESE DANGEROUS VEHICLES IN ORDER TO PREVENT ACCIDENTS FROM HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113607July 25, 2018
STRUCTURE:BODY
PASSENGER DOOR WILL NOT LATCH. DOOR HAS TO BE DUCT TAPED TO KEEP CLOSED. DEALERSHIP RELEASED AN OBVIOUSLY UNSAFE VEHICLE TO THE OWNER SAYING IT HAD BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113312July 24, 2018
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
SHUDDERING SO BAD THAT CAR SHUTS OFF WHILE DRIVING ON THE HIGHWAY. 60 TO NOTHING. NEARLY HIT. SHUDDERED LEAVING STOP SIGNS AND INTERSECTIONS- NEARLY HIT. FUEL SYSTEM ISSUES- BOWED GAS TANK IN THE HEAT. COULD HAVE EXPLODED. IN SHOP 8+ TIMES SINCE NEW. FORD CUSTOMER CARE NOR FORD DEALERSHIP WILL RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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