Ford Focus Complaints

22,326 consumer complaints on file.

#11584343April 21, 2024
UNKNOWN OR OTHER
Sunroof Exploded. Empty Road, temp low 40s. No warning. I have owned the car since 2004. Though older car, <120,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584198April 20, 2024
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
While driving around [XXX] PM on Thursday, [XXX], the Focus Electric displayed a "Stop Safely Now" message and proceeded to cut power going to the electric motor, allowing the car only to coast as if it was in neutral. Luckily no vehicles were around in my lanes, as that easily could've caused an accident. Electric steering, regen braking, and air conditioning were all disabled. I was able to coast it into a nearby FireHouse Subs parking lot, and directly into a parking spot. Had to disconnect the 12 Volt battery for 5 minutes and reconnect to hopefully reset the computers in the car. Still displayed SSN message after reconnection. I let the car sit for another 30 minutes and was able to start it up like nothing happened. Drove it home and read the stored DTCs, which were the following: ===BECM DTC P0AA2:00-08=== Code: P0AA2 - Hybrid/EV Battery Positive Contactor 'A' Stuck Open ===TCM DTC P0AF8:16-08=== Code: P0AF8 - Hybrid/EV Battery System Voltage ===GFM DTC U0111:00-08=== Code: U0111 - Lost Communication With Battery Energy Control Module A It will be going to Thomasville Ford on Wednesday [XXX]. That is the earliest they can accept it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583969April 19, 2024
FUEL/PROPULSION SYSTEM
Cannister Purge Valve is stuck, causing stalls at any speed. There are thousands of Ford Focus vehicles with a recall for this issue, but not this one as per VIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583973April 19, 2024
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while driving at high speeds, the vehicle stalled. The contact stated that his daughter was driving at 65 MPH, the vehicle began to stall. The driver pulled over and restarted the vehicle. The check engine warning light was illuminated. The contact called the local dealer, who informed him there were no open recalls on the VIN. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was not contacted. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584017April 19, 2024
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the clutch forks. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 16V248000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 84,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584025April 19, 2024
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
Transmission problems. I’ve almost wrecked a few times from my car stalling in intersections. First it had a delay in shifting where it would stall out before jolting into gear. Now it will not switch gears at all and is not driveable. I’ve been told that it is probably the TCM malfunctioning, but Ford did not extend the warranty on my test vehicle. They stopped it at 2016 models, claiming that 2017 onward the issue was fixed. Wrong. Countless searches online will tell you countless drivers have issues with their TCM going out. I was almost in a few different wrecks due to this problem(almost being hit in an intersection bc I couldn’t move) and now my car isn’t driveable and I cannot afford to replace the TCM right now. I feel scammed by Ford making such a crappy transmission system that is dangerous and unreliable. Problem confirmed by local transmission shop. I received no warnings on dash leading up to these issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11584101April 19, 2024
ENGINE
whenever im at a stop light the car stalls and one time it completely stopped and I had to pull over and restart the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583925April 18, 2024
UNKNOWN OR OTHER
Dual transmission going out
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583930April 18, 2024
FUEL/PROPULSION SYSTEM, POWER TRAIN, ENGINE
Stopped to get gas. Turned off engine. After filling up gas tank, car would not start, or crank/turn over. No check engine light has been on, no warning lights. Disconnected battery for about fifteen min. Car started up. Took it to shop, they changed out the evap Purge system. It failed when they tested it so they changed that out. Car did not stall when they test drove it. Car stalled two more times. Once when accelerating from a red light, and second time when just sitting in idle. Car just shuts itself off but the radio stays on. This is such a safety hazard because of the fact that not only does it stall in the middle of me driving But I’m very lucky I didn’t get rear ended or T boned because of this. So I thought this issue was fixed but obviously not. After the last time it stalled after getting it fixed, I then had it towed to a Ford dealership. I know this has been a recall on other Ford focuses. For some reason not mine which is a 2015 Focus. Last year I had to have the TCM fixed which was a recall so that was free however then they tell me that my clutch went bad at 60k miles? I shelled out almost $3k for that nonsense. Now This stalling it constantly Day after day at 75k miles? Thanks a lot FORD. Take your piece of [XXX] back and issue this a recall. Either way it’s Ford’s fault and should pay for this safety issue for free. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583742April 18, 2024
POWER TRAIN
PowerShift transmission, including the 6DCT250 DPS6 version used in the Ford Fiesta and Ford Focus, used dry clutches and electric motor/solenoid actuation, which is prone to failure. I have had the vehicle in shop for tcm replacement twice in a year. Now quoted 3300, for repair. This is not covered under recall or warranty by Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583782April 18, 2024
UNKNOWN OR OTHER
I was driving home from my doctors appointment when I noticed the oil light on then I heard like air coming from up under the hood and the car started losing compression like gas power so I pulled over and check the oil. The oil was still full and then I remembered about the recall that Ford sent me. The problem is that Ford is telling me that it will be between May and August Before my car can get fixed .I on disability my car Note is $375. My insurance is $181 a month and now I have no way of going back-and-forth to my doctors appointments. They said that they could fix it for me for. $3000-$4000 and it’s gonna be a 14 hour job,The problem with that is I have no money to put up to pay to get this part fixed. This is on Ford they have the recall they need to get the parts for the people like me who are already breaking down from there faulty parts that they put on the car. The Ford company I bought my car from is in Laurel Mississippi, and they said I am the second person that’s done called broke down with the recall problem.They should’ve had these parts before people started breaking down. Now I feel stranded with no way of going and I would like something to get done. I’m not gonna further drive my car to make it worse. I did the right thing I made it home and parked it and that’s where it’s been for a week now and I’ve been on the phone just about every day with Ford and nothing‘s getting done.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583795April 18, 2024
AIR BAGS, ENGINE, FUEL/PROPULSION SYSTEM
It’s a 2015 ford focus 1.0 eco boost 6 speed manual. It studders and shakes and stalls at random while driving. It only has 78000 miles on it and I just bought this car from some punk kid. Shakes the car violently as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583811April 18, 2024
POWER TRAIN
My vehicle is exhibiting the same symptoms associated with the recall that was issued for 2017 Ford Focuses, specifically a stuttering transmission on acceleration. There is also some hesitation in shifting at times.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583824April 18, 2024
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated that while the transmission was shifted into reverse(R), the vehicle failed to move. No warning light was illuminated. The vehicle was towed to the dealer, where it was diagnosed that the clutch had failed, and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583830April 18, 2024
POWER TRAIN
The contact owns a 2017 Ford Focus. The contact stated that after the vehicle came to a complete stop, the vehicle intermittently shuddered and hesitated to accelerate. No warning light was illuminated. The vehicle was taken to the dealer, where it was repaired under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact was informed that the failure was related to the transmission; however, the vehicle was not yet diagnosed or repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583910April 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle idled roughly. In addition, the contact stated that the vehicle was hesitant, and the engine was skipping. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic where it was diagnosed with a failed engine oil pump and the engine oil pump needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 65,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583476April 17, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2017 Ford Focus. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that the fuel system was faulty and referred the contact to the local dealer regarding a recall for the failure. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583584April 17, 2024
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2014 Ford Focus. The contact stated that while attempting to accelerate from a complete stop, the vehicle made an abnormal rattling sound and failed to respond. No further information was provided. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583587April 17, 2024
FUEL/PROPULSION SYSTEM
The EVAP system has failed and has resulted in drivability issues. It is available for inspection if needed. The problem has been confirmed by an independent service provider with a full diagnostic exam. There is a P0420 and P1450 code on the car. There have been issues with the distance to empty on the car. Sometimes it says I have 290 miles to empty or 400 miles to empty when I fully fill up my car with gas. *There is a Ford Focus recall (Recall #[XXX]) which covers the exact issues I’m having with this car, but the car is not included in this recall. It is even from the same manufacture plant in Michigan.* INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583592April 17, 2024
POWER TRAIN
Car was being driven on the interstate when the vehicle suddenly lost power, steering, and braking. My son was able to get the car over to the side of the road and stopped. After a few minutes he attempted to restart the car and received an display message that said Engine Service Now. We had the vehicle towed to a Ford Dealer where the problem was diagnosed as the Oil pump drive belt had failed which caused damage to the engine and turbo charger on the car. Failure occurred at 67,422 miles. Prior to the sudden loss of power there was no warning lights or indication that any thing was wrong with the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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