Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11206425May 9, 2019
POWER TRAIN
CAR EXPERIENCES SEVERE SHUDDERING, LURCHING, AND SKIPPING WHEN ACCELERATING FROM A STOP. DOES NOT MATTER IF IT IS ACCELERATING SLOWLY OR QUICKLY. IT SHUDDERS WHEN SWITCHING GEARS WELL DRIVING. VERY PERSISTENT WHEN LEAVING STOPLIGHTS. PURCHASED CAR IN FEBRUARY 2015 AND IT HAS HAD THIS ISSUE SINCE SHORTLY AFTER PURCHASE. HAS BEEN IN TWICE FOR SERVICE. FIRST TIME THEY SAID IT WAS NORMAL. WHEN IT PROGRESSED INTO A MORE SEVERE ISSUE THEY TOLD ME TO TRADE IT IN FOR A NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206549May 9, 2019
FUEL SYSTEM, OTHER, ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, THE VEHICLE WAS SHAKING VIOLENTLY. AN UNKNOWN WARNING LIGHT WAS ILLUMINATED. THE CONTACT SLOWED DOWN BUT WAS ABLE TO COAST TO THE SIDE OF THE ROAD. THE VEHICLE WAS TAKEN TO CAPITAL FORD SERVICES DEALER (2805 E MILLBROOK RD, RALEIGH, NC 27604, (877) 660-1721), WHERE DIAGNOSTIC TESTING DETERMINED THAT THE FAILURE WAS THE CLUTCH SEAL WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. IN ADDITION, THE CONTACT ALSO STATED THAT WHILE DRIVING, THE FUEL GAUGE FAILED TO PROVIDE THE ACCURATE READING CAUSING THE CONTACT TO RUN OUT OF FUEL. THE CONTACT ALSO STATED THAT WHEN THE VEHICLE WAS IDLING IT WOULD STALL. IN ADDITION, THE VEHICLE WOULD ACCELERATE AND DECELERATE INDEPENDENTLY. THE VEHICLE WAS TAKEN TO R D SAWYER MOTOR CO DEALER (404 IS-64, MANTEO, NC 27954, (252) 473-2141) WHERE IT WAS ADVISED TO KEEP THE TANK HALF FULL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED A CASE NUMBER: 17794117. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206183May 8, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CAR HAS STALLED SIX TIMES IN ONE WEEK TRANSMISSION HAS SHIFT TO NEUTRAL WHILE IN DRIVE WHEN CAR STALLS HAVE TO PULL TO SIDE OF ROAD AND PUT IN PARK AND RESTART TRANSMISSION SHUDDERS NO POWER VERY DANGEROUS SITUATION ALMOST REAR -ENDED BY TRUCK AN ENGINE MALFUNCTION SERVICE NOW MESSAGE WILL DISPLAY ON MESSAGE SCREEN YESTERDAY WAS BY FAR THE WORST DAY ENGINE DIES PULL TO SIDE OF ROAD PUT IN PARK RESTART PUT IN DRIVE LIKE IT WAS IN NEUTRAL TURN CAR OFF RESTART PUT IN DRIVE VERY LITTLE POWER TO TRANSMISSION PULL BACK OVER TO SIDE OF ROAD RESTART PUT IN DRIVE HAD POWER TO TRANSMISSION.WILL PARK VEHICLE UNTIL SITUATION IS RESOVED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11206116May 7, 2019
STEERING
THE POWER STEERING SYSTEM FAILURE LIGHT APPEARED AND NO ABILITY TO STEER THE VEHICLE WHAT SO EVER SINCE IT IS ELECTRIC POWER STEERING. MY DAUGHTER ALMOST CRASHED INTO ANOTHER CAR WHILE GOING STRAIGHT. WAS LUCKY ENOUGH TO BE ABLE TO PULL INTO A PARKING LOT. ABSOLUTELY NO ABILITY TO TURN THE WHEEL WITH OUT BREAKING IT OFF THE STEERING COLUMN. ALSO HAD TEMPORARY FAILURE WHEN THE WINTEWR TEMPS WENT WELL BELOW FREEZING BUR EVENTUALLY THE STEERING WOULD COME BACK ONLINE ONCE THE CAR WARMED UP (UP TO 45 MINUTES). VERY DANGEROUS!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205899May 6, 2019
POWER TRAIN
CAR STOPS ACCELERATING AT ROUGHLY 25 MPH DESPITE CONTINUOUS PRESSURE ON GAS PEDAL. ONLY TO GET THE CAR MOVING AGAIN WAS TO BRING THE CAR TO A COMPLETE STOP AND THEN PRESS GAS PEDAL AGAIN ONLY TO HAVE THE PROBLEM REPEAT. THE CLUTCH SYSTEM ON THIS CARE AND THE RELATED SOFTWARE WAS REPLACED 6 WEEKS AGO. THIS IS A ABSOLUTE SAFETY HAZARD. PLEASE HELP AS THIS IS A WIDELY KNOWN ISSUE AND THE MANUFACTURER IS UNWILLING TO RESPOND TO THE MATTER. THE REPAIR COST FOR NEW CLUTCH IS $1,000 + EACH TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205469May 3, 2019
VISIBILITY/WIPER
WINDSHIELD WIPERS WILL STOP IN THE MIDDLE OF THE WINDSHIELD WHEN TURNED ON. THIS CONDITION OCCURS REGARDLESS OF SPEED SETTING OR THE INTERMITTENT SETTING. THIS CONDITION OCCURS REGARDLESS OF MOVING OR STATIONARY, SPEED OF MOTION, INTENSITY OF RAIN OR OTHER FACTORS. THIS HAS HAPPENED EVERY SINGLE TIME THAT I HAVE USED THE WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205498May 3, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
WHEN DRIVING DOWN THE HIGHWAY GOING 70 MPH, THE DOOR BELL STARTED SOUNDING, THE CHECK BRAKE FLUID READ OUT CAME ON LIKE THE CAR HAD A MAJOR PROBLEM ELECTRICAL. THIS HAPPENED FOUR TIMES THRU THIS PAST WINTER 2018/2019. THE TEMPERATURE ON THE DASH WAS 10 DEGREES OR BELOW EVERY TIME IT HAPPENED. RUDE AWAKENING ON THE HIGHWAY. ALSO THE FRONT WHEELS WILL SPIN WHEN TRYING TO TAKE OFF FROM A STOP SIGN ON OCCASION. LIKE IT CAN'T GET GOING. ONE MORE THING IS GOING DOWN THE HIGHWAY I'VE HAD NO POWER LIKE THE CAR IS IN NEUTRAL WHEN I'VE HAD THE CRUISE ON. THIS HAS HAPPENED TWICE. I DON'T HAVE EXACT DATES ONE DATE WAS 12/26/2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205505May 3, 2019
POWER TRAIN
TRANSMISSION SHUDDERS UPON ACCELERATION FROM A STOP OR FROM A SLOW SPEED. REPAIRS WERE MADE UNDER WARRANTY A FEW TIMES. ISSUE HAS RETURNED BUT FORD IS SAYING CAR IS OUT OF WARRANTY SO WE MUST PAY FOR REPAIRS. THERE IS A RECALL 14M01 THAT EXTENDS WARRANTY ON TRANSMISSION FOR OUR YEAR, MAKE, MODEL, SYMPTOM,AND TRANSMISSION BUT FORD SAYS OUR VIN IS NOT INCLUDED. THEY CANNOT TELL ME WHY IT'S NOT INCLUDED, JUST THAT IT IS NOT. CAR HAS 51,000 MILES ON IT, AND REQUIRES ITS 4TH TRANSMISSION REPAIR. DEALERSHIP HAS TOLD US THAT OUR CAR HAS SAME PROBLEM WITH TRANSMISSION THAT MANY FORD FOCUSES HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205149May 2, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
EVER SINCE WE HAD THE TCM RESET BY THE DEALERSHIP I'VE HAD A PROBLEM WITH MY CAR STARTING AND SHUTTING OFF WHILE AT A STOP BUT NOT IT NOT EVEN STARTING ANYMORE AND I'VE REPLACED FUSES AND THE GROUND WIRE ON IT WHICH MADE IT WORK FOR A DAY OR TWO THAN NOTHING AND IT'S BEEN LIKE THIS FOR A FEW MONTHS NOW PLEASE HELP ME TO FIGURE OUT WHAT I NEED TO DO TO FIX IT OR LET ME SWAP FOR ANOTHER THANK YOU FOR LOOKING INTO THIS FOR ME SO PLEASE LET ME KNOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204997May 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT PURCHASED THE VEHICLE IN APRIL OF 2019. WHILE ACCELERATING FROM A STOP, THE VEHICLE SHUDDERED. THE VIN WAS EXCLUDED FROM TSB NUMBER: 16-0109 AND CUSTOMER SATISFACTION PROBLEM 14M01 # 6. THE DEALER (NORTHSIDE FORD, 12300 SAN PEDRO AVE, SAN ANTONIO, TX 78216, (210) 319-5734) DIAGNOSED THAT THE VEHICLE NEEDED A NEW CLUTCH; HOWEVER, THE VEHICLE WAS NOT INCLUDED IN THE EXTENDED WARRANTY FOR THE CLUTCH AND TRANSMISSION LEAK. THE MANUFACTURER WAS CONTACTED AND AGREED WITH THE DEALER. THE FAILURE MILEAGE WAS 88,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204811April 30, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER THE RECALL "REPAIR" MY CAR BEGAN EXHIBITING THE ISSUES DESCRIBED IN THE RECALL. THIS SYSTEM CAUSED MY CLUTCH TO BURN UP AND NOW FORD WILL NOT REPAIR ISSUE. STEPPING ON THE GAS EITHER FLOODS ENGINE OR STALLS ENGINE. ISSUE IS ESPECIALLY NOTICED WHEN LEAVING A STOPPED STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204893April 30, 2019
FUEL/PROPULSION SYSTEM
I HAVE A RECALL FOR POSSIBLE DEFORMED FUEL TANK. IT IS MAKING MY CAR STALL AT ANY TIME TO INCLUDE USING CRUISE CONTROL OR STOPPED AT A LIGHT. THE ISSUE IS KNOWN BY MY LOCAL FORD DEALERSHIP. THEIR ADVICE IS TO KEEP THE GAS TANK FILLED ABOVE HALF BUT I HAVE STALLED AFTER DRIVING 30 MILES AFTER FILLING UP. I HAD THEM INSPECT MY CAR AND THEY SAID EVERYTHING LOOKED FINE. I ASKED ABOUT THE STALLING AND THEY SAID WAIT FOR THE SOFTWARE. I GUESS THEY EXPECT THAT I WALK TO WORK UNTIL THEY FIX THE ISSUE. I HAD A LOCAL MECHANIC LOOK AT IT AND THEY RECOMMEND I WAIT FOR THE RECALL BECAUSE THEY ARE UNSURE IF THE PART WILL FIX THE PROBLEM WITHOUT THE SOFTWARE. I ALREADY HAD TO RENT A CAR FOR A FAMILY EMERGENCY AND DONT WANT TO GET STRANDED WHILE DRIVING TO WORK BECAUSE I AM FORCED TO DRIVE A FAULTY CAR WITH NO FIX. I CAN AFFORD TO BUY OR RENT A CAR UNTIL AN UNKNOWN DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203945April 26, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE HAD ABSOLUTELY NOTHING BUT PROBLEMS WITH THIS CAR. HAVEN'T BEEN ABLE TO DRIVE IT FOR TWO YEARS BECAUSE IT'S PROBLEM AFTER PROBLEM. FIRST THE TRANSMISSION WENT OUT AND WE SPENT 3000 TO FIX IT JUST FOR IT TO GET HOME AND START KNOCKING IN THE ENGINE. NOW THE CAR WON'T EVEN TURN OVER OR EVEN TURN ON. I'VE HEARD OF SO MANY RECALLS ON THIS CAR AND IT'S EXTREMELY UNSAFE AND I'M TOO SCARED TO EVEN TAKE IT BACK IN TO FIX IT FURTHER BECAUSE I DO NOT FEEL SAFE DRIVING THIS CAR. I'VE CONTACTED FORD MULTIPLE TIMES WITH ABSOLUTELY NO HELP. NO ONE SHOULD BUY THIS CAR AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203679April 25, 2019
VISIBILITY/WIPER
AS STATED IN OTHER COMMENTS WIPER WORK FOR A BIT THEN STOP IN THE MIDDLE OF THE WINDOW. I HAVE HAD THE MOTOR REPLACED AND WIPERS BY A FORD DEALER. THIS ISSUE IS A BIG PROBLEM WHEN IT RAINS. THE DEALER FOUND NOTHING WRONG; BUT THERE IS A DEFECT IN THE WIPERS. WILL CAUSE A MAJOR ACCIDENT IF NOT CORRECTED. SEEMS MANY OTHERS STATE THE SAME PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203530April 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 40 MPH, THE ENGINE STALLED AND THE TRANSMISSION FAULT SERVICE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO SAFELY PARK THE VEHICLE. THE VEHICLE WAS TAKEN TO SMITH FORD (LOCATED AT 908 E OAK ST, CONWAY, AR 72032, (501) 329-9881) TO BE DIAGNOSED, BUT NO FAILURE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 96,914.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203050April 23, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRANSMISSION OVERHEATED AND CHECK ENGINE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. A MESSAGE DISPLAYED ON THE INSTRUMENT PANEL, INDICATING TO WAIT FIVE MINUTES TO RESTART THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. JOE MYERS FORD (LOCATED AT 16634 NORTHWEST FWY, HOUSTON, TX 77040, (713) 766-3600) WAS CONTACTED VIA TELEPHONE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202548April 19, 2019
POWER TRAIN
WHILE DRIVING DOWN THE HIGHWAY, THE CHECK ENGINE LIGHT CAME ON UNEXPECTEDLY. SHORTLY THEREAFTER, THE CAR WENT INTO LIMP MODE AND I LOST ALL POWER TO THE WHEELS. WHEN I TRIED TO ACCELERATE, THE ENGINE WOULD REV BUT WOULD NOT ACCELERATE. I WAS FORCED TO PULL OVER ON THE HIGHWAY AS A RESULT OF THIS TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202588April 19, 2019
POWER TRAIN
WE GOT IN THE CAR AND TURNED IT ON AND ENGINE WOULDN'T TURN OVER. EVENTUALLY IT STARTED AFTER A COUPLE OF TURNS OF THE KEY AND CHECK ENGINE LIGHT CAME ON. PUT SHIFTER IN REVERSE AND NOTHING HAPPENED. ACTED AS IF WAS STILL IN PARK OR NEUTRAL. ONCE IN DRIVE HARD SHIFTING INTO SECOND AND THIRD GEAR AS IT'S DONE IN THE PAST. FIRST TIME THE TCM WAS REPLACED AND SECOND TIME THE CLUTCH WAS REPLACED. ALL WITHIN THE LAST SIX MONTHS. THIS WILL BE THE THIRD TIME WITH THE TRANSMISSION ACTING UP. THIS VEHICLE IS UNSAFE! UNFORTUNATELY IT'S THE ONLY VEHICLE I HAVE AND IS MY FAMILIES TRANSPORTATION. SHOULD BE MY SECOND COMPLAINT. FIRST TIME WAS THROUGH FORD MOTOR COMPANY OVER THE PHONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197136April 18, 2019
VISIBILITY/WIPER
OFTEN WHEN DRIVING IN THE RAIN, AND I HAVE THE WIPERS ARE ON "LOW" OR "HIGH", AFTER SOME TIME (NOT PARTICULARLY CONSISTENT, SOMETIMES WITHIN A MINUTE, SOMETIMES AFTER SEVERAL MINUTES) THEY WILL START WORKING INTERMITTENTLY INSTEAD. THAT IS, THE WIPER WILL BE ON, AND THEN THEY WILL START PAUSING WHILE AT THE BOTTOM BETWEEN WIPER CYCLES, JUST AS THOUGH IT WAS SET TO INTERMITTENT, EVEN THOUGH THE WIPER SETTING HASN'T BEEN CHANGED. WHEN THIS HAPPENS, I CAN SWITCH THE WIPER SETTING TO ANOTHER SETTING AND THEN BACK, AND THEN IT WILL START WORKING AGAIN FOR A WHILE. THAT IS, IF IT'S ON "LOW" AND THIS STARTS HAPPENING, I CAN SWITCH THE WIPERS TO "INTERMITTENT" AND BACK TO "LOW", OR TO "HIGH" AND BACK TO "LOW", AND IT WILL GO BACK TO NORMAL "LOW" OPERATION FOR A WHILE (UNTIL THE PROBLEM REPEATS). THIS HAS BEEN HAPPENING FOR SEVERAL YEARS NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197194April 18, 2019
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
I EXPERIENCED WHAT OTHERS HAVE CALLED THE 'STOP SAFELY NOW' WARNING LIGHT AND FOLLOWED BY THE LOSS POWER AND STEERING ISSUES ON CITY STREET. THIS ISSUE HAPPENED MANY TIMES RECENTLY ON THE LOCAL STREETS (MARCH - APRIL, 2019). THANKS GOD, THIS DIDN'T HAPPEN ON THE FREEWAY ( OTHERWISE, I CAN'T IMAGE WHAT COULD HAPPEN). I FOUND THE TSB 17-0045 ONLINE FOR THIS PROBLEM AND BROUGHT THIS TSB TO MY DEALERSHIP. THEY CHARGED ME $$ TO GET THIS CAR FIXED BY FOLLOWING THE INSTRUCTION OF THIS TSB ( HOPEFULLY THIS GOT FIXED). TSB 17-0045 SPECIFIED THE CARS BUILT 9/15-2011 TO 8/15/2014 MAY HAVE THIS ISSUE. MY CAR WAS BUILT ON JUNE 2014. I STRONGLY REQUEST NHTSA INVESTIGATE THIS URGENT SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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