Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11230628July 10, 2019
STRUCTURE:BODY, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
APRIL 25 2019 TO THIS DAY JULY 10TH 2019 IS WHEN EVERYTHING STARTED BREAKING DOWN OUT OF NOWHERE, I'M GOING TO WORK AT 6AM I NOTICE MY CAR STARTING UP ODD AND SO ON MY WAY TO WORK I WAS GETTING ON THE HIGH WAY AS I WAS ACCELERATING SOMETHING HAPPENED IN MY CAR THAT MADE A LOUD NOISE AND MY CAR BUCKED AS IF IT WAS HAVING TROUBLE TRYING TO REV SO I TURNED MY EMERGENCY LIGHTS AND MANAGED TO GET TO WORK BY DRIVING SLOWLY AND MAN WAS IT A SCARE. I ENDED UP LEAVING MY CAR OVERNIGHT AT WORK AND GOT IT TOWED TO A LOCAL MECHANIC SAYING MY RADIATOR WAS BUSTED ($260 OUT MY POCKET), LOOKED ONLINE TO SEE ABOUT ANY RECALLS AND SAW I HAD A COUPLE TO BE FIXED AND THAT'S WHEN I TOOK IT IN TO A LOCAL DEALER FORD DEALERSHIP AND THEY SUPPOSEDLY FIXED MY CAR BUT WHEN I GOT IT BACK IT WAS JUST AS BAD AND I EVEN STARTED GETTING MESSAGES ON MY DASHBOARD ABOUT MY LID COMPARTMENT BEING OPEN MAKING ME GET OFF ON RED LIGHTS TO GET OUT AND CLOSE THE TRUNK. THEN MY SECOND TIME BEING STRANDED ON MY WAY TO WORK, SAME THING STARTING OFF MY CAR FELT ODD BUT THIS TIME I MADE IT TO WORK BUT AS SOON AS I PULLED INTO THE PARKING LOT MY CAR HAD FELT LIKE IT DIED AND STALLED RIGHT AS I WAS PARKING AND WHEN I GOT OFF AND LOCKED MY CAR IT STARTED MAKING WEIRD MECHANICAL NOISES, THAT'S WHEN I HAD TO GET IT TOWED THE NEXT DAY AGAIN BUT THIS TIME THE MECHANIC TOLD ME IT WAS MY TRANSMISSION MODULE, SO I GO ONLINE AGAIN AND SEE THERE IS AN EXTENDED WARRANTY FOR MY EXACT PROBLEM. SO I TAKE IT IN TO THE DEALER SO THEY CAN FIX IT BUT THEY TURN OUT TELLING ME I HAVE A HOLE IN MY TRANSMISSION AND THAT THEY CAN'T FIX THE PROBLEM EVEN THOUGH IT'S DUE TO THE COMPUTER SOFTWARE MALFUNCTIONING CAUSING IT TO BREAK NOW THE DEALERSHIP IS ASKING 2,000-5,000 TO REPLACE. I'M SICK AND TIRED TO BE HONEST I'M ABOUT TO LOSE MY JOB FOR GOING IN LATE, I'VE PAID A MONTH ALREADY WITHOUT EVEN USING THE CAR I NEED HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230682July 10, 2019
FUEL/PROPULSION SYSTEM
NHTSA CONTACTED FORD BACK IN MAY 2018 ABOUT THE PURGE VALVE THAT SITS ON TOP OF THE FUEL TANK. FORD ISSUED RECALL 18S32 BACK IN DECEMBER 2018. MY CAR WAS SUPPOSED BE FIXED, ACCORDING TO THE LETTER I RECEIVED FROM FORD, IN JANUARY 2019. FORD HAS PROVIDED NO UPDATES FOR THIS FIX. WHEN I CONTACT FORD, I AM TOLD THERE IS NO TIME TABLE FOR A FIX. THIS IS RIDICULOUS. I AM TOLD BY FORD TO NOT DRIVE UNDER HALF A TANK OF GAS AND NOT TRUST THE GAS GAUGE. THIS NEEDS TO GET FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230879July 10, 2019
POWER TRAIN
TRANSMISSION KEEPS GOING INTO FAULT MODE, RANDOMLY DOES NOT APPEAR TO BE IN A GEAR AT ALL. DOES THIS AT INTERSECTIONS, DRIVEWAYS, AND WHILE REGULAR DRIVING, OUT OF NOWHERE. DO NOT KNOW WHAT THE CAUSE THIS HOWEVER IT IS A VERY BIG SAFETY ISSUE WITH CHILDREN IN THE CAR. IT IS NOT SAFE TO DRIVE LIKE THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230908July 10, 2019
POWER TRAIN
HAD THE TRANS CLUTCHES REPAIRED, AND STILL HAVING THE SAME ISSUES: CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THAT THIS PROBLEM IS AN ON GOING ISSUE WITH THIS YEAR MODEL FORD . THERE SHOULD BE A RECALL OR THE TRANS SHOULD HAVE A LIFETIME WARRANTY FOR FORDS KNOW DAUL CLUTCH PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230584July 9, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
I HAD THE RECALL FIXED ON 5/17/2019 AND MY CAR CONTINUES TO STALL. I KEEP MY TANK ABOVE HALF OR FULL AND IT CONTINUES TO STALL WITH EVEN A FULL TANK. MY CAR WAS STALLED ON I 294 IN ILLINOIS ONE OF THE BUSIEST TOLLWAY NEAR THE CHICAGO AIRPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230051July 8, 2019
STRUCTURE:BODY
THE REAR PASSENGER SIDE DOOR LATCH DISENGAGED WITHOUT WARNING WHEN I WAS TURNING OUT OF A PARKING LOT, SWINGING THE DOOR OPEN WHILE MOVING. THE LATCH WILL NOT ENGAGE ANYMORE, AND THE DOOR IS STUCK OPEN. THERE IS A RECALL FOR THE LATCH, BUT MY VIN NUMBER IS NOT UNDER THE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230091July 8, 2019
FUEL/PROPULSION SYSTEM
FORD FOCUS GAS RECALL. PART WAS SUPPOSED TO BE IN FOR REPAIR DECEMBER 2018
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229554July 5, 2019
POWER TRAIN
THE FAULTY TRANSMISSION CAUSE CLUTCHES TO RUN OUT THAT MAY CAUSE THE CAR TO STALL. I HAVE 2 CLUTCH REPLACED BY NEW CAR WARRANTY. LAST DIAGNOSTIC SHOWED THAT I NEED TO CHANGE CLUTCHES AGAIN BUT MY NEW CAR WARRANTY IS EXPIRED. SINCE THE TRANSMISSION IS DEFECTIVE CLUTCHES SHOULD BE CHANGED PERIODICALLY, PROBABLY EVERY 5K - 12K MILES. FOR SOME REASON FORD DIDN'T INCLUDE MY CAR UNDER 14M01 WARRANTY EXTENSION. I DO RISK THAT MY CAR TO BE STALLED DUE TO CLUTCHES RUN OUT BECAUSE OF FAULTY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229590July 5, 2019
POWER TRAIN
CAR SHUDDERS AND SHAKES WHILE TAKING OFF FROM A LIGHT AND ACTS LIKE IT IS SLIPPING IN BETWEEN 2 AND THIRD GEARS . MAKES STOPPING AND STARTING OR ENTERING A HIGHWAY VERY DANGEROUS . SEEMS THISNPROBLEM IS AN ON GOING ONE WITH THIS YEAR MODEL FORD .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229170July 3, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KOONS FORD OF BALTIMORE (6970 SECURITY BLVD, WINDSOR MILL, MD 21244, (410) 298-3800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229196July 3, 2019
POWER TRAIN
I WAS GOING DOWN THE ROAD AND WENT TO SLOW DOWN TO TURN AND THE TRANSMISSION WOULDN'T GO BACK INTO GEAR. I JUST HAD ANOTHER TRANSMISSION PUT IN AND THE VERY NEXT DAY AN ALERT POPPED UP ON MY DASH SAYING TRANSMISSION FAULT SERVICE NOW. WHEN I TOOK IT BACK TO THE MECHANIC SHOP THEY SAID THAT THE ISSUE WASN'T MY TRANSMISSION ITSELF AND THAT IT WAS A COMMUNICATION ISSUE BETWEEN THE PCM AND THE TCM. OVERALL THIS CAR HAS HAD SEVERAL ISSUES WITH THE STYLE OF TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229339July 3, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE FAILED TO MOVE FORWARD AS THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOORBOARD. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO KORF MOTORS FORD LINCOLN (LOCATED AT 520 E CHESTNUT ST, STERLING, CO 80751, (970) 522-1500) WHERE THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228639July 1, 2019
ELECTRICAL SYSTEM
UPON "CHECK ENGINE" LIGHT ILLUMINATION, I TOOK CAR TO GARAGE TO HAVE CODES READ. THEY SHOWED ME WHAT THEY BELIEVED TO BE THE ISSUE AND SAID I SHOULD CHECK WITH FORD FOR RECALLS OR COMPENSATION TO HAVE WHAT IS CLEARLY A MANUFACTURING DEFECT FIXED. I GOOGLED MY SITUATION AND WAS STUNNED TO SEE HOW COMMON A PROBLEM IT IS. ONE EXAMPLE OF THIS CAN BE FOUND AT: HTTPS://WWW.FOCUSFANATICS.COM/FORUM/MK3-FOCUS/517737-TSB-14-0215-CHAFING-WIRING-HARNESS.HTML. IN MY SITUATION THE WIRE HARNESS HAS CUT THROUGH FROM RUBBING ON THE MANIFOLD AND THERE IS OBVIOUS CORROSION TO THE WIRING. THIS CAUSES SPORADIC LOSS OF ACCELERATION AND HAS CAUSED THE ENGINE TO NOT START UPON TWO OCCASIONS. LOSS OF ACCELERATION WHEN TRAVELING CAN BE EXTREMELY DANGEROUS AND ACCIDENT CAUSING. AND THE COST TO FIX THIS MANUFACTURING FLAW SEEMS DEPENDENT ON HOW MANY WIRES ARE INVOLVED, AND IF ANY CIRCUITS WERE ACTUALLY FRIED AND NON-WORKING AS A RESULT OF THE WIRING ISSUE. I WAS QUOTED UPWARDS OF $1000 FOR THE FULL WIRING HARNESS ALONE WITH NO LABOR (WORSE CASE SCENARIO). I AM ALSO UNABLE TO PASS NYS INSPECTION UNTIL THE ISSUE IS FIXED AND THE CODES ARE CLEARED. I HAVE SPOKEN TO A REPRESENTATIVE FROM FORD AND WAS INFORMED THAT NO PROGRAMS ARE IN PLACE AT THIS TIME TO DEAL WITH THIS ISSUE. FORD HAS OBVIOUSLY BEEN AWARE OF THIS FLAW FOR SEVERAL YEARS NOW. IF I HAD BEEN MADE AWARE OF THIS ISSUE, IT COULD HAVE BEEN EASILY CORRECTED BEFORE IT BECAME DESTRUCTIVE AND DANGEROUS AND A MAJOR REPAIR JOB. I FEEL IGNORING THIS ISSUE IS NEGLIGENT ON THE PART OF FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228680July 1, 2019
FUEL/PROPULSION SYSTEM
FORD MOTOR CONTACTED ME LAST YEAR ABOUT A RECALL, 18V735. EACH TIME I CONTACT THEM, THE DATE AVAILABLE FOR REPLACEMENT PARTS HAS BEEN DELAYED FARTHER OUT INTO THE FUTURE. IT IS NOW DECEMBER 2019. I FEEL THAT FORD IS STRINGING ME ALONG, AND THAT PARTS WILL NEVER BE AVAILABLE. THE LONGER THEY DELAY, THE LESS UNSAFE VEHICLES THEY WILL HAVE TO FIX. I THINK ACTION, IN THE FORM OF LARGE FINES, NEEDS TO BE TAKEN, IN ORDER TO GET FORD TO FULFILL THEIR OBLIGATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228707July 1, 2019
POWER TRAIN
TL* THE CONTACT'S MOTHER OWNS A 2014 FORD FOCUS. WHILE THE CONTACT'S MOTHER WAS DRIVING 40 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE DRIVER WAS ABLE TO PARK THE VEHICLE ON THE SIDE OF THE ROAD. THE DRIVER ATTEMPTED TO SHIFT INTO REVERSE, BUT THE VEHICLE FAILED TO MOVE BACKWARDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228841July 1, 2019
POWER TRAIN
MY CAR HAD A RECALL ON IT FOR THE CLUTCH PACK THAT IS BAD. I TOOK MY CAR INTO THE DEALERSHIP TO HAVE IT FIXED AND WAS TOLD THAT BECAUSE MY CAR WAS BUILT AFTER JUNE 2014 THEY WOULD NOT HONOR THE RECALL. I WOULD LIKE TO MAKE A COMPLAINT DUE TO THE SAME BAD PARTS BEING USED ON MY CAR EVEN THOUGH IT WAS MADE AFTER JUNE. THE DEALERSHIP WANTS 3000.00 TO FIX A BAD PART THAT WAS PUT IN MY CAR BY FORD. I FEEL THAT FORD SHOULD FIX THE PROBLEM SINCE THE SAME PART WAS USED ON MY CAR. IT'S NOT FAIR THAT MY CAR ISN'T GETTING FIXED DUE TO WHEN IT WAS MADE BUT HAS THE SAME BAD PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228568June 30, 2019
POWER TRAIN
WHILE IN ACCELERATING VEHICLE STALLS AND TREMBLES BEFORE MAKING A LOT NOISE AND THEN IT ACCELERATES. YESTERDAY THE VEHICLE STARTED DECREASING SPONTANEOUSLY WHEN SHIFTING GEAR. IT FEELS LIKE THE TRANSMISSION WANTS TO FALL OF THE CAR, IT LIT THE CHECK ENGINE SIGN, THE MILLAGE ON IT IS 60675. I'VE TAKEN IT TO THE DEALERSHIP AND HAVE HAD THE CLUTCH REPLACED TWICE. ALSO EVERY 3 TO 5 MONTHS I ALSO HAVE TO GO UNDER THE CAR AND CLEAN THE HORN PLUG SINCE IT KEEPS GOING MALFUNCTIONING ( I HAVE EVEN TRIED SEALING IT WITH ELECTRICAL TAPE) AND CURRENTLY I HAVE NO RADIO AND NO BLUETOOTH SINCE IT ALSO STOP SUDDENLY WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228570June 30, 2019
POWER TRAIN
THE TRANSMISSION IN THE CAR IS JERKING WHEN BELOW 10MPH AND ACTS AS IF IT IS SLIPPING. AFTER RESEARCH, THIS SEEMS TO BE A COMMON PROBLEM IN LOW MILEAGE VEHICLES OF THIS TYPE. SAFETY ISSUE WHEN AT STOP LIGHTS AND WHEN ACCELERATING FROM A STOP. AFRAID TO TAKE VEHICLE ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228360June 29, 2019
FUEL/PROPULSION SYSTEM
MY 2014 FORD FOCUS HAS RUN HIT IT WILL SAY THE TRANSMISSION IS OVERHEATING AND IT WILL CUT ITSELF OFF. I HAVE HAD IT CUT OFF ON ME TWICE.I CAN HAVE A FULL TANK OFF GAS AND ONLY RUN MY CAR LIKE 40 MILES AND IT WILL SAY ITS EMPTY. I HAVE HAD WERE MY CAR WILL NOT GO INTO REVERSE OR DRIVE THE ONLY GEAR I HAVE WOULD BE THE SPORTS MODE I HAVE LITERALLY HAD TO PUSH MY CAR.WHEN IT COOLS DOWN IT WOULD GO INTO GEAR BUT AS SOON AS THE MOTOR AND TRANSMISSION WOULD GET HOT IT WOULDN'T HAVE ANY GEARS ANYMORE. I HAVE RECEIVED A LETTER FROM FORD MONTHS AGO THAT STATED THEY WOULD HAVE MY PART BY THE END OF MARCH2019 HERE IT IS THE END OF JUNE2019 AND IT STILL HASN'T BEEN FIXED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223113June 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE GEARS WOULD NOT SWITCH PROPERLY AND THE VEHICLE WOULD NOT ACCELERATE PROPERLY. ALSO, ON SEVERAL OCCASIONS, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO BLAKE FULENWIDER FORD (115 W HOUSTON ST, BEEVILLE, TX 78102) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS FAULTY AND NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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