Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11233215July 18, 2019
POWER TRAIN, VISIBILITY/WIPER
I BOUGHT THIS CAR PREOWNED FROM DEALERSHIP. WITHIN A YEAR IT HAD PROBLEMS. WELL DRIVING AT 30MPH NEAR MY HOME THE RPMS SHUT UP ON THE CAR WHILE THE SPEED STUTTERED AS IF THE CAR WAS IN NEUTRAL. I TOOK IT IN RIGHT AWAY OTHER PROBLEMS PERSISTED ON MY WAY TO THE DEALERSHIP SUCH AS NOT BEING ABLE TO SHIFT CORRECTLY. THEY HAD TOLD ME THEY FIXED THE PROBLEM AND ALL WAS COVERED UNDER WARRANTY SO I WAS HAPPY. THIS IS WHERE IT GOT STRANGE. THEY TOLD ME THAT THEY NEED TO ORDER ANOTHER PART AND THAT IT SHOULD BE HERE WITHIN A WEEK. AS I AM NOT VERY CAR SAVVY SO I DON'T RECALL THIS PART BUT IT WAS UNDER WARRANTY SO I WAS AT EASE. THEY OFFERED TO KEEP MY CAR UNTIL THE PART ARRIVED, WHICH I THOUGHT WAS FINE.. LUCKILY I DIDN'T BECAUSE 2 1/2 WEEKS WENT BY BEFORE I MADE IT BACK INTO THE DEALERSHIP AND I ASKED THE PERSON WHO SERVICED MY CAR WHEN MY PART WAS COMING IN. HE SAID IT DEFINITELY SHOULD'VE ARRIVED BY NOW AND IT'S STRANGE THAT IT HASN'T. I COME BACK ANOTHER FEW WEEKS LATER AND THEY CLAIM THAT THERE WAS NEVER ANY ORDER FOR ME AT ALL. I DON'T KNOW WHO ORIGINALLY SERVICED ME I JUST ASSUMED THEY'D HAVE MY RECORDS. FLASHFORWARD A YEAR LATER IN THE SAME EXACT THING IS HAPPENING BUT EVEN WORSE. IT WON'T GO IN REVERSE OR SPORT MODE. IT'S BEEN TURNING ON SOME DAYS AND NOT OTHERS AND IT GOES ABOUT 5 MILES AN HOUR. I TRY TO TAKE IT INTO THE FORD DEALERSHIP AND THEY'RE TRYING TO SAY IT IS NO LONGER UNDER WARRANTY EVEN THOUGH MY CAR IS UNDER 60,000 MILES. THEY WANT TO CHARGE ME $150 TO DIAGNOSE I GOOGLE SEVERAL DIFFERENT PLACES THAT WILL DO IT FOR FREE. GOT THE ERROR CODE P2837. FORD STILL WANTS TO CHARGE ME TO DIAGNOSE. WHEN I TRY TO CALL AND TALK ABOUT HOW THIS CAR DOESN'T SEEM SAFE ENOUGH TO HAVE EVEN SOLD AND ASK ABOUT THE RECALLS THEY ACT LIKE IT'S A ONE IN 1 BILLION THING AND KEEP CONNECTING ME TO DIFFERENT DEPARTMENTS WHERE I JUST GET AN ANSWERING MACHINE. NOT RIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233239July 18, 2019
POWER TRAIN
CAR SHUDDERS AND HESITATES WHEN DRIVING IN TRAFFIC AT ANY TIME. WHEN TRYING TO ACCELERATE IT SHUDDERS AND HESITATES. AT A STOP SIGN ON A HILL THE CAR WILL SUDDENLY GO BACKWARDS WITHOUT WARNING WHEN TRYING TO GO FORWARD AFTER A STOP. THIS HAS BEEN CONSISTENTLY HAPPENING SINCE FEBRUARY 2017. WE HAVE BEEN FORCED TO DRIVE THIS WAY AS WE DO NOT HAVE MONEY TO FIX FORDS FAULTY TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232637July 17, 2019
POWER TRAIN
TAKATA RECALL. I WAS IN THE DRIVE THRU AT KRYSTAL AFTER RECEIVING MY FOOD, I BEGIN TO PULL OFF FROM THE WINDOW INTO THE STREET THE CHECK ENGINE LIGHT CAME ON THE CAR COMPLETELY STOPPED IN TRAFFIC. THE CAR SHUT DOWN I PUT IT IN PARK AND IT HESITATE TO START UP BUT AFTER A SECOND TRY IT DID. THE CAR HESITATE TO GO FORWARD I COASTED INTO THE BANK PARKING TO GET OUT OF TRAFFIC. I RESTARTED THE CAR IT GOES FORWARD FINE THIS TIME BUT I COULDN'T REVERSE . THE TRANSMISSION HAS ALREADY BEEN REPLACED ONCE . THE CLUTCH HAS ALSO BEEN REPAIRED SEVERAL TIMES. NOW THE CAR NEEDS ANOTHER TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232641July 17, 2019
ELECTRICAL SYSTEM, POWER TRAIN
SINCE BUYING THE CAR NEW I HAVE HAD MULTIPLE ISSUES WITH THE TRANSMISSION JERKING, SLIPPING, LOSS OF TAKE OFF POWER AND FEELINGS OF UNSAFE DRIVING SITUATIONS. MY VEHICLE ONE TIME FELT LIKE SOMEONE THREW ON AN EMERGENCY BRAKE AND NOSE DIVED ON THE HIGHWAY WHEN IT LOST POWER DURING ACCELERATION OFF ENTRANCE RAMP. MOST OF THE TIME THE SURGING,BUCKING, SLOW TO RESPOND HAPPENS WHEN THE VEHICLE IS WARMED UP AND HAVE TO MOVE AFTER A STOP LIGHT OR SIGN. ALSO HAD TO BRING IT IN TO DEALER TO HAVE WIRING FIXED DUE TO VIBRATIONS OF VEHICLE. LAST FEW TRIPS TO THE DEALER I HAD TO PAY OUT OF POCKET AND NEVER GOT ANY SOLID ANSWERS TO THE PROBLEM OR ANY FIXES, JUST TOLD IT IS WITHIN LIMITS. WITH NO FIXES IN THE PLANS I QUIT TAKING IT IN TO THE DEALERSHIP DUE TO NO ISSUES BEING COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232642July 17, 2019
ENGINE, POWER TRAIN
I HAVE HAD THIS CAR SINCE 2017 AND IT SEEMS LIKE THERE IS A DELAY IN SHIFTING. I WAS DRIVING THE CAR IN 2018 AND THE CAR SUDDENLY STOPS IN THE HIGHWAY. MY CAR WOULD NOT MOVE AT ALL. IT WAS TAKEN TO A FORD DEALER FOR POWER TRAIN ISSUE BUT IT HAS SINCE BEEN DOING THE SAME. IT STALLS AND SEEMS LIKE THERE IS A TRANSMISSION ISSUE. I CAN'T AFFORD ANOTHER TRANSMISSION. I'M NOT UNDER WARRANTY. I HAVE NOTHING BUT ISSUES WITH THIS CAR. MY CLUTCH HAS BEEN CHANGED THEE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232654July 17, 2019
POWER TRAIN
MULTIPLE TRANSMISSION REPAIRS/ISSUES INCLUDING SHUDDER, SLIPPING OUT OF GEAR WHILE MOVING, BUCKING. IN 3 SPECIFIC INCIDENTS, THE CAR SLIPPED OUT OF GEAR WHILE IN MOTION IN AN INTERSECTION IN HEAVY TRAFFIC. CAR WAS SOLD AS AN "AUTOMATIC" BUT IT WAS NOT DISCLOSED THAT IT WAS A COMPUTER CONTROLLED MANUAL. DEALER SAYS CAR IS PERFORMING AS DESIGNED PERFORMED SOME NON-SPECIFIC UPDATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232668July 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LOST POWER, BUT DID NOT STALL. THE VEHICLE WAS TAKEN TO FAIRLANE FORD (LOCATED AT 14585 MICHIGAN AVE, DEARBORN, MI 48126, (313) 846-5000) WHERE IT WAS DIAGNOSED; HOWEVER, SHE WAS NOT GIVEN THE PROGNOSIS. THE VEHICLE WAS REPAIRED TWICE PER A WARRANTY EXTENSION PROGRAM. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232679July 17, 2019
POWER TRAIN
I HAVE HAD TRANSMISSION PROBLEMS SINCE I PURCHASED MY 2014 FORD FOCUS SE. WITHIN THE FIRST 15,000 MILES, I HAD TO GET THE TRANSMISSION FIXED BECAUSE MY VEHICLE WAS SHUDDERING/STALLING. FORD TOLD ME THE TRANSMISSION WAS UNDER WARRANTY AND IT WOULD BE FREE TO FIX. I HAD TO HAVE IT FIXED THREE OTHER TIMES BEFORE HITTING 60,000 MILES FOR THE SAME ISSUES. NOW I AM OUT OF WARRANTY AND NEXT TIME IT WILL COST ME $1500 TO FIX! THESE ISSUES POSE A TRUE SAFETY CONCERN. ABOUT 10,000-ISH MILES AFTER GETTING MY CAR FIXED IT WILL BEGIN TO SHUTTER WHEN I'M PULLING OUT INTO TRAFFIC. OVER TIME THIS SHUTTER BECOMES A HESITATION OR A STALL, MEANING THAT I BECOME A SITTING DUCK IN THE MIDDLE OF INTERSECTIONS OR WHEN ENTERING BUSY ROADS, OR MERGING ONTO INTERSTATES. WHEN DRIVING IT IS IMPORTANT TO BE ABLE TO TIME YOUR ENTRY INTO TRAFFIC, I HAVE TO MAKE SURE TO GIVE MYSELF AN EXTRA BEAT JUST IN CASE MY CAR DECIDES TO HESITATE! USUALLY AFTER A HESITATION OR SHUTTER WHILE ENTERING TRAFFIC, MY CAR FAILS TO ACCELERATE AS IT SHOULD WHICH ADDS TO THE DANGER. IN ADDITION, MY CAR WILL ALSO ROLL/LURCH FORWARD AT TIMES WHEN I HAVE IT IN REVERSE. I MUST SLAM ON MY BREAK AND OFTEN TAKE IT OUT OF GEAR BEFORE IT WILL ACT AS IT SHOULD. IT ALSO DOES A WEIRD THING WHEN I AM USING MY CRUISE CONTROL AT HIGHER SPEEDS. IF I PUSH MY BREAK TO CANCEL THE CRUISE THE ENGINE SOUNDS AS THOUGH IT IS STUCK, THE RPMS STAY REALLY HIGH, AND IT IS AS THOUGH I AM IN NEUTRAL. MY BREAK STILL WORKS BUT I CAN PRESS MY GAS TO THE FLOOR AND IT WON'T MAKE A DIFFERENCE.THE AMOUNT OF TIME THIS LASTS WILL VARY. AFTER COMPLAINING, I HAVE BEEN TOLD I'M NOT DRIVING MY AUTOMATIC CORRECTLY, OR I HAVE BEEN OFFERED THE "OPPORTUNITY" TO BUY A NEW FORD. I HAVE ALSO BEEN TOLD ITS NOT A BIG DEAL BECAUSE IT WON'T PUT ME ON THE SIDE OF THE ROAD. WHAT I'M MOST CONCERNED ABOUT IS THAT IT WILL GET ME KILLED WHILE ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232686July 17, 2019
POWER TRAIN, UNKNOWN OR OTHER
SINCE I'VE HAD THE CAR, IT HAS SHUDDERED, JERKED, MADE NOISES, LOST ACCELERATION, JERKED FORWARD WITHOUT ME GIVING IT GAS....IT HAS BEEN IN FOR SERVICE MANY TIMES , REPLACED CLUTCH ONCE ALREADY...CONTINUES TO GET WORSE AND BECOME A NUISANCE TO DRIVE....I ALWAYS RENT A CAR NOW WHEN DRIVING ON THE HIGHWAY....CALLED THE DEALERSHIP TO HAVE IT LOOKED AT AGAIN , BUT THEY DO NOT ANSWER OR RETURN MY CALLS....THIS IS THE NEWEST , YET WORST CAR I HAVE EVER OWNED....I NOW OWE WAY MORE THAN THE CAR IS WORTH DUE TO THIS ISSUE .....
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232695July 17, 2019
POWER TRAIN
TRANSMISSION WOULD NOT GO AFTER SITTING AT RED LIGHT A LIGHT CAME ON SAYING TRANSMISSION DEFAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232696July 17, 2019
POWER TRAIN
THIS 2014 FORD FOCUS OFTEN SHUDDERS VIOLENTLY WHEN ACCELERATING FROM STOPS THROUGH FIRST AND SECOND GEAR. LITTLE POWER WHEN ACCELERATING THROUGH A RIGHT HAND TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232702July 17, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION PERFORMED ABNORMALLY AND THERE WAS A CONSTANT INTERMITTENT HESITATION. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE DUE TO THE LAG OF THE TRANSMISSION GEARS CHANGING OVER. THE CONTACT WAS UNCERTAIN IF THE VEHICLE WOULD RANDOMLY STALL FROM A LOSS OF MOTOR POWER. BILL BROWN FORD (32222 PLYMOUTH RD, LIVONIA, MI 48150, (734) 399-4244) WAS NOTIFIED OF THE FAILURE AND SERVICED THE TRANSMISSION MORE THAN TWICE. THE DEALER INDICATED THAT THIS WAS THE NORMAL CONDITION OF THE POWER TRAIN/TRANSMISSION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232703July 17, 2019
POWER TRAIN
2014 FORD FOCUS WITH THE FAULTY DUAL CLUTCH TRANSMISSION. CLUTCH WAS REPLACED AT 25K MILES WHICH FIXED THE PROBLEM FOR A SHORT TIME. NUMEROUS TRIPS AFTERWARDS TO THE DEALERSHIP RESULTED IN THEM SIMPLY 'RESETTING IT TO FORD SPECIFICATIONS'. THE DEALER NEVER MADE ANY MORE ATTEMPTS TO REPLACE OR FIX WHILE UNDER WARRANTY. AS THE LATEST REPORT STATES THE DEALERSHIPS WERE HAVING A HARD TIME GETTING PAID BY FORD MOTOR CO. WHICH EXPLAINS A LOT. ONCE OUT OF WARRANTY THEY INSTANTLY SAID THE CLUTCH NEEDS REPLACED. THE DEALER COULD NOT STATE THOUGH THAT IT WOULD FULLY FIX THE ISSUE KNOWING IT WOULD MOST LIKELY HAPPEN AGAIN. RECALIBRATING THE DIAGNOSTICS NEVER FIXED THE PROBLEM OF THE CAR CONSTANTLY SHIFTING INTO NEUTRAL FROM FIRST. MOST DANGEROUS WOULD BE WHEN AT A STOP LIGHT FACING UP HILL AS IT WOULD SIT THERE SEARCHING FOR 1ST GEAR WHEN TRYING TO ACCELERATE. AT LOW SPEEDS THE CAR ALWAYS LURCHED AND HESITATED AS IT COULDN'T FIND WHAT GEAR TO BE IN. THIS HAS BEEN THE DOWNFALL OF A RATHER GREAT CAR AND AN EMBARRASSMENT WHENEVER GIVING SOMEONE ELSE A RIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232706July 17, 2019
ENGINE, POWER TRAIN
MY CARS TRANSMISSION STALLS EVERYDAY WHILE DRIVING. IT SHAKES AND STUTTERS AT LIGHT OR STOP SIGNS WHEN YOU GO TO TAKE OFF. IT SHIFTS HARD. THIS HAS BEEN GOING ON SINCE ABOUT 3 WEEKS AFTER BUYING THE CAR. IT DOES THIS ALL THE TIME AND ON CITY STREETS AND HIGHWAYS AS WELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232707July 17, 2019
POWER TRAIN
BOUGHT CAR BRAND NEW IN SEPT 2014 IN AUGUST TOOK IT TO DEALER FOR SHUTTERING PROBLEMS WHICH HAPPENED STOPPED AND TAKING OFF FROM STOP SIGN OR JUST DRIVING DOWN A HIGHWAY THEY REPLACED THE CLUTCH. IN NOVEMBER 2015 MY TACH WOULD GO WAY UP! IN 4-8-16 THE CAR BEGAN TO SHUTTER AGAIN AT TAKE OFF THE TESTED IT SAID IT WAS OK ON 9-27-16 THEY PERFORMED WORK ON CLUTCH AGAIN ON 11-25-16 TOOK THE CAR BACK IN AND THEY PUT A ENGINE CONTROL MODULE IN. AND ON 2-22-17 THEY REPLACED SEAL ASY AND GASKET AND ON 2-28-17 VEHICLE WAS TAKEN BACK BECAUSE IT WOULD NOT IDLE CLEARED CODES REMOVED MASS AIR FLOW SENSIR FOUND BUG INSIDE?! ON 6-15-17 TRANSMISSION SHUTTERS AND THEY REPLACED AGAIN ON 12-28-17 REPLACED CLUTCH AGAIN AND ON 11-15-18 VEHICLE IS SHUTTERING AGAIN AND REPLACED CLUTCH AGAIN! SHUTTERING SOMEWHAT AGAIN AND ALMOST LIKE IT IS GOING TO STAHL HAVE TO TAKE IT IN AGAIN SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232754July 17, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
HAVE HAD 2 CLUTCHES PUT IN AND HAVE TAKEN TO DEALERSHIP NUMBER OF TIMES TO ADDRESS POOR ACCELERATION. I HAVE HAD ISSUES WITH VEHICLE FROM PURCHASING IT NEW TOLD DEALER I BOUGHT IT FROM IT RAN WRONG AND WAS TOLD THEY COULDN'T CHECK TIL VEHICLE HAD 10000 MILES. FEEL I'VE BEEN SOLD AN UNSAFE LEMON. WAS TOLD BY ONE SERVICE MANAGER TO FLOOR WHEN CAR GRABS FROM A STOP. ALSO SYNC SYSTEM WORKS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232759July 17, 2019
POWER TRAIN
TRANSMISSION SHAKES, JERKS, LOSES POWER AND OVERHEATS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232764July 17, 2019
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE THE DRIVER WAS PULLING OUT OF THE DRIVEWAY AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO MOVE FORWARD. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO VICTORY LANE FORD (LOCATED AT 903 OLD RTE 66 N, LITCHFIELD, IL 62056, (217) 324-3965) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN SEVERAL TIMES TO THE SAME DEALER WHERE THE TRANSMISSION AND CLUTCH WERE REPLACED TWICE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232767July 17, 2019
POWER TRAIN
CAR SHUDDERS ON TAKE OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232770July 17, 2019
FUEL/PROPULSION SYSTEM, STEERING
TAKATA: THE PROBLEM WITH THE CAR IS IF YOU PUT GAS IN THE CAR THE CAR WILL NOT START YOU HAVE TO KEEP TURNING AND PRESSING ON THE GAS PEDAL UNTIL IT REGISTER THAT THERE IS GAS IN THE CAR. THE READ WILL SAY 98 MILES UNTIL YOU NEED GAS BUT IF YOU DONT PUT GAS IN BEFORE THEN THE CAR WILL SHUT OFF AND THAT READS AT ABOUT A QUARTER TANK OF GAS. THEN THERES TIMES I GET INTO THE CAR TO GO AND THE STEERING COLUMN WILL LOCK TO WHERE YOU CANT EVEN TURN THE WHEEL. I LOOKED IT UP AND I SEE THERES BEEN PROBLEM WITH THE STEERING COLUMN PLUS IT LITES UP IN THE CAR STEERING WHEEL DEFAULT I CALLED THE FORD BUT THERE SAYING THERE IS NO RECALL ON ANY OF THE TWO THINGS IM TALKING ABOUT. ITS NOT SAFE WHAT IF THE WHEEL DECIDES TO LOCK WHILE I AM DRIVING OR THE CAR SHUTS OF BECAUSE IT READ 98 MILES BEFORE YOU NEED GAS BUT THATS NOT THE CASE. I WAS DRIVING OUT OF MY DRIVEWAY AND THE WHEEL LOCKED. WITH THE GAS WAS ON THE ROAD AND THE CAR SHUT OFF LUCKILY I WAS CLOSE TO A GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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