Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11342005July 29, 2020
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE MAKING A RIGHT TURN, THERE WAS AN ABNORMAL SOUND COMING FROM THE STEERING WHEEL. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. THE VEHICLE WAS TAKEN TO INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT UNKNOWN COMPONENT ON THE STEERING GEAR NEEDED TO BE PLACED. A DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING), HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11341120July 23, 2020
UNKNOWN OR OTHER
I PURCHASED THIS VEHICLE IN 2016. A WEEK LATER I TOOK IT BACK TO THE DEALERSHIP, THEY DROVE IT SAID NOTHING WAS WRONG. 8 MONTHS LATER I TOOK IT BACK OVER THE TRANSMISSION, THEY DROVE IT, SAID NOTHING WAS WRONG, ABOUT 7 MONTHS AGO I TOOK IT IN OVER THE RECALL ON THE DOOR LOCKS, REQUESTED THE TRANSMISSION BE CHECKED AS WELL. NOTHING WAS DONE ON THE TRANSMISSION. I JUST LEARNED FROM THE FORD MOTOR COMPANY ABOUT THE EXTENDED WARRANTY ON THE TRANSMISSION MODULE AND CLUTCH ASSEMBLY. THE DEALERSHIP DID NOT TELL ME ABOUT THIS. I NOW SIT WITH THIS VEHICLE WITH NO WAY TO GET IT TO THE DEALERSHIP, AND NO OFFER OF HELP FROM THEM. THEY WANT ME TO HAVE IT TOWED AND PAY $ 110 DOLLARS TO PUT ON A MACHINE. I AM ON A FIXED INCOME AND CAN NOT AFFORD TO DO THIS. THIS ISSUE SHOULD HAVE BEEN ADDRESSED ONE OF THE THREE TIMES I TOOK IT IN. THE TRANSMISSION HAS JUMPED,JERKS, LUNGES, REDUCES SPEED PULL OUT SINCE I BOUGHT IT. NOW IT GOES TO NEUTRAL WHILE DRIVING AND YOU HAVE TO PULL OFF AND PUT IT IN PARK, WAIT AND PUT BACK IN DRIVE AND HOPE IT CATCHES. IT'S TO DANGEROUS TO DRIVE NOW SO IT'S PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11340635July 21, 2020
ELECTRICAL SYSTEM
THE HORN STOPPED WORKING MOST OF THE TIME. IT VERY RARELY WORKS. OUR LOCAL FORD DEALERSHIP SAYS ITS OUT OF WARRANTY AND IT WILL BE $224 TO REPLACE IT. GIVEN THE LARGE AMOUNT OF PROBLEMS THIS VEHICLE HAS HAD, I SUSPECT ITS A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339242July 14, 2020
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, STEERING
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339243July 14, 2020
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, STEERING
TRANSMISSION KEPT OVERHEATING; WOULD NOT MOVE WHEN IN REVERSE AND GAS AMOUNT INACCURATE, CAR JERKS WHEN GAS PEDAL IS PRESSED AND IT STALLS WHEN IT TURNS ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339298July 14, 2020
ELECTRICAL SYSTEM
HORN DOESN'T WORK OR ONLY INTERMITTENTLY WHEN PARKED, MOVING IN ALL SITUATIONS OR ROAD CONDITIONS, OR DURING LOCKING/UNLOCKING DOORS WITH REMOTE..HAVE HAD THIS PROBLEM FOR AT LEAST 2 YEARS. APPARENTLY FROM A WEB SEARCH, THIS IS KNOWN PROBLEM FOR THIS MODEL..HAVE TRIED TO FIX IT, CHECKING THE ELECTRICAL CONNECTIONS, SPRAYING WD40, CHECKING AND TIGHTENING THE MOUNTING BOLTS. ATTEMPTS TO FIX MAY ONLY LAST A FEW DAYS OR HOURS. THIS IS A VITAL SAFETY COMPONENT TO REDUCE RISKS OF CRASH AND SHOULD BE SUBJECT TO A RECALL OR REPAIR OR REPLACEMENT OF THE HORN ASSEMBLY OR WIRING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11339450July 14, 2020
POWER TRAIN
THIS CAR SOMETIMES LOSES POWER WHEN DRIVING WHICH POSES A HIGH RISK TO MYSELF AS THE DRIVER AND ANY OTHER CAR BEHIND ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338507July 9, 2020
ENGINE, POWER TRAIN
ABOUT TWO WEEKS AFTER PURCHASING MY PRE-OWNED 2014 FORD FOCUS, I STARTED TO EXPERIENCE SOME SLIGHT JERKING WHENEVER I PRESSED ON THE ACCELERATOR PEDAL. THE JERKING GRADUALLY GOT WORSE AND I CONTINUED TO DRIVE TO MY HOME. MY CAR STOPPED SUDDENLY WHEN I WAS TRAVELING UPHILL ON A HIGHWAY. I HAD TO SIT AND WAIT FOR A FEW MINUTES BEFORE I WAS ABLE TO KEEP DRIVING. WHEN I FINALLY ARRIVED HOME, I TURNED MY CAR OFF AND WENT IN. I CAME BACK LATER TO GO SOMEWHERE AND MY CAR WOULDN'T START. I RESOLVED TO LEAVE IT BE SINCE IT WAS THE WEEKEND AND DEALERSHIPS WERE CLOSED. THE NEXT DAY MY CAR STARTED, BUT THE JERKING REMAINED AND NOW MY CHECK ENGINE LIGHT WAS ON. I DROVE WITH IT FOR THE TIME BEING BECAUSE THE DEALERSHIP (TOYOTA) THAT I PURCHASED IT FROM SAID THEY COULDNT LOOK INTO MY POSSIBLE TRANSMISSION ISSUES BECAUSE I DIDN'T PURCHASE THE EXTENDED WARRANTY. I FINALLY LOOKED PRETTY DEEP INTO THE ISSUE AND FOUND THERE WAS A RECALL ON THE CAR I PURCHASED AND THAT MANY PEOPLE EXPERIENCED THE SAME EXACT PROBLEMS AS I HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337604July 6, 2020
ELECTRICAL SYSTEM, POWER TRAIN
3 TIMES CAR WOULD NOT START. ALL LIGHTS WIPERS RADIO AND ALL GAUGES WORKED WHEN TURNING KEY BUT CAR WOULD NOT TURN OVER. HAPPENED WHEN SHOPPING HAD TO HAVE CAR TOWED HOME . AFTER SITTING FOR A DAY CAR WOULD START
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331981July 1, 2020
STEERING
THE POWER STEERING ON MY CAR WENT OUT AS I WAS DRIVING, MAKING IT VERY DIFFICULT TO MAKE TURNS. I WAS ON A CITY STREET AND WAS ABLE TO PULL OF THE ROAD. I TURNED OFF THE ENGINE, MADE A PHONE CALLS. I STARTED THE ENGINE AGAIN AND HEADED HOME ( ABOUT 5 MILES) THERE WAS NO POWER STEERING. IT WAS VERY DIFFICULT TO MANEUVER. TWO DAYS LATER WE TOOK THE CAR TO OUR LOCAL MECHANIC. HE TOLD US THAT FORD HAS TROUBLE WITH THE STEERING SYSTEM AND THAT WE NEEDED TO TAKE IT TO A FORD DEALER. WE TOOK IT TO LIBERTY FORD IN PARMA, OHIO. EVEN THOUGH THIS IS A SAFETY ISSUE AND FORD IS EXPERIENCING MANY CASES OF THIS PROBLEM, THE DEALERSHIP SAID FORD IS NOT COVERING ANY OF THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331512June 29, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A FAILURE WITH THE CLUTCH AND WAS TAKEN TO DEACON JONES FORD (3301 MCLAIN ST, GOLDSBORO, NC 27534), AND WAS DIAGNOSED THAT THE CLUTCH FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE DEALER PREVIOUSLY PERFORMED FIELD SERVICE ACTION NUMBER: 14M02 (TRANSMISSION CONTROL MODULE EXTENDED WARRANTY REPAIR) AND THE CLUTCH WAS REPLACED TWICE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331225June 27, 2020
POWER TRAIN
MY SON WAS ON HIS WAY TO WORK. HE IS 16 YEARS OLD. HE GOT ONLY 1 BLOCK AWAY AND THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED TO ACT UP. IT WOULDN'T DRIVE RIGHT. HE TRIED TO TURN AROUND AND GET MY CAR TO GO TO WORK. HIS CAR WOULDN'T HARDLY MOVE HE HAD HIS FOOT ALL THE WAY TO THE GROUND AND IT GOT TO 20 MPH. I JUST BOUGHT THIS CAR IN JANUARY 2020. I WAS NEVER INFORMED ABOUT THE EXTENDED WARRANTY FOR THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330855June 25, 2020
POWER TRAIN
THE CAR WONT START AND A MECHANIC DIAGNOSED A BAD FUEL PUMP. THE CAR HAS 117,000 MILES. OTHER CARS GO MUCH LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330291June 23, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FUSION. THE CONTACT STATED THAT THE DUAL CLUTCH TRANSMISSION FLUID LEAKED INTO THE DRY CASING OF THE TRANSMISSION. THE CONTACT STATED THAT THE VEHICLE VIBRATED ABNORMALLY WHILE DRIVING WHILE THE VEHICLE SHIFTED GEARS WITH AN AUDIBLE SOUND. THE VEHICLE WAS TAKEN TO FLOW ACURA (425 SILAS CREEK PKWY, WINSTON-SALEM, NC 27127, (336) 723-3524) WHERE THE TRANSMISSION CASING AND SEALS WERE REPLACED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 109,754.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330403June 23, 2020
POWER TRAIN, UNKNOWN OR OTHER
TRANSMISSION FAULT LIGHT CAME ON. CODES COMING UP ARE PO6B8 AND PO6O6 TIMES TWO. LOOKED CODES UP AND THEY WERE POWER TRAIN CONTROL MODULE AND THE ECM/ PCM CODES. WANTS TO STALL WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330404June 23, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
CHECK ENGINE LIGHT COMES ON AND THE ENGINE HAS STOPPED WHILE IN MOTION, HAVE HAD IT CHECKED OUT 4 TIMES ALREADY. 1ST TIME DEALER SAID THERE WERE SOME WIRES THAT ARE CLOSE TO THE MANIFOLD WERE FRAYED AND THEN REPAIRED. THE LAST 3 TIMES THE CHECK ENGINE LIGHT CAME ON I PULLED OVER WHILE DRIVING, TURNED THE ENGINE OFF WAITED A FEW MINUTES AND RESTARTED THE CAR AND WAS ABLE TO DRIVE A FEW MILES. I HAVE NOW TAKEN THE CAR TO A DIFFERENT FOR DEALER 3 TIMES IN THE PAST 5 WEEKS AND EVERY TIME IT'S A DIFFERENT CODE WITH THE EXCEPTION OF THE 3RD TIME. THEY REPLACED THE BATTERY AT NO CHARGE NOW TODAY 5 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN. THIS WILL BE THE 5TH TIME! THIS HAS HAPPENED ON THE HIGHWAY AND ON CITY STREETS. WE HAVE SPENT OVER $500 AND MY TIME GETTING BACK AND FORTH FROM THIS DEALERSHIP TO REMEDY THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330203June 22, 2020
POWER TRAIN
WHILE DRIVING THE CAR START SHUDDERS AND THE REV WENT UP; THE TRANSMISSION STOPPED WORKING AND SHOW A ERROR MESSAGE. WENT TO THE DEALER AND FOUND THAT MY CAR WAS OUT OF WARRANTY. WHEN THAT HAPPENED I ALMOST CAUSE A CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329682June 19, 2020
ENGINE, STEERING, WHEELS
MY VEHICLE STALLS WHILE DRIVING, AND SHAKES WHEN I PRESS ON THE GAS. I HAVE TO DRIVE MY CAR EXTREMELY SLOW OR ELSE IT WILL SHAKE. SOMETIMES IT GIVES ME A PROBLEM WHEN TRYING TO START MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329314June 17, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
WHILE DRIVING ON HIGHWAY MY RPM WILL FLUCTUATE UP AND DOWN. RPM'S WILL RAISE HIGH WHILE MY SPEED DOESN'T INCREASE. MY STEERING WHEEL PULLS TO THE LEFT. CAR WANTS TO STALL PERIODICALLY. IT HAS A HARD IDOL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329402June 17, 2020
FUEL/PROPULSION SYSTEM
MY CAR STALLS WHEN DRIVING WITHOUT WARNING AND SHUTS OFF AFTER I FILL THE TANK AND WHEN THE TANK IS LOW. I HAVE DIFFICULTY STARTING THE VEHICLE WHEN I FILL UP. IT'S A RECALL ON THIS PARTICULAR ISSUE ON THE MAKE AND MODEL OF MY CAR BUT FORD SAYING IS VIN SPECIFIC AND MY VIN IS NOT INCLUDED EVEN THOUGH I'M HAVING THAT PROBLEM. I PAID FOR THE FORD DEALERSHIP TO DIAGNOSE THE PROBLEM. WHAT'S BEING RECALLED IS THE EXACT PROBLEM I AM HAVING BUT THEY WON'T FIX IT BECAUSE MY VIN ISN'T INCLUDED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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