Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11425445July 19, 2021
ELECTRICAL SYSTEM:PROPULSION SYSTEM:FUEL CELL
The contact owns a 2014 Ford Focus. The contact stated that the vehicle stalled soon after refueling. The check engine warning light was illuminated. The contact had taken the vehicle to a dealer where they diagnosed her vehicle with a deformed fuel tank. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) however, the Vin was not included. The manufacturer was notified of the failure and confirmed that the Vin was not included in the recall. The representative informed her that a supervisor would reach out to her for further assistance however, the contact had yet to hear from the manufacturer. The vehicle was not repaired. The failure mileage was approximately 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425241July 17, 2021
UNKNOWN OR OTHER
Transmission failure hard to shift overhead transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11425023July 15, 2021
POWER TRAIN
I have a 2014 ford focus and i have had three services visits i have had the clutch replaced two shift actuators, the transmission oil seal and the transmission control module after the third service visit the car would shutter nearly every time i drove it but the symptoms were no more than just performance issues which went on for about two years. In addition the car would periodically overheat during extreme temperatures over rover 110 briefly when i would start the car but the temperature gauge would go right back down and the car wouldn't overheat. However this was most likely due to the transmission overheating because in June the car would exhibit the same symptom but more frequently but then when i was driving on june 13th the computer told me the transmission was overheating. I barely managed to get the car home however the transmission began to lose power and the transmission service light came on. I later inspected the car and noticed the breather tube had come lose on top of the transmission most likely due to shuttering. I can no longer drive the car because of the potential that i could get in an accident even though you have braking and power steering there's a potential for a hazard when making left turns if you are unable to accelerate while making a left turn due to loss of power with the transmission you could be hit by oncoming traffic. Ford refuses to replace or repair the transmission and as with numerous other consumers they use the excuse of the car being out of warranty I have also had a battery draw due to the transmission i have had to replace the the battery 3 times and the hill assist light came on numerous times
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423618July 6, 2021
POWER TRAIN
The vehicle suffered a transmission clutch failure. There was an extended warranty service for the transmission module but not for the transmission clutch. Other models from the same year included transmission clutch service extended warranty but not my vin#. It’s unfair that my vehicle suffered a clutch failure and it is not a required recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423640July 6, 2021
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while driving 30 mph, the vehicle stalled when she disengaged the brake pedal and depressed the accelerator pedal. There were no warning lights illuminated however, the hill start assist not available message was displayed on the instrument panel. The contact stated she was able to restart the vehicle and pull to the side of the road. The contact stated as she was attempting to park the vehicle at a nearby parking lot, she disengaged the brake pedal and depressed the accelerator pedal, and the vehicle stalled again. The transmission fault, service immediately message appeared on the instrument panel. The vehicle was towed to the dealer. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure but did not provide any assistance. The approximate failure mileage was 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423378July 4, 2021
POWER TRAIN
Transmission keeps failing on the car and it is currently in a ford dealership as they are refusing to acknowledge that there's a recall on it and that it should be covered. This is the 2nd or third time time that I had issues with the transmission itself not including other constant issues with the car itself.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11423257July 2, 2021
POWER TRAIN
Vehicle was left with Midwest Superstore in Hutchinson, Kansas July 2020 for multiple fuel related and transmission related problems. Dealer replaced purge valve (recall), did not inspect fuel tank. Also a transmission test was done and all above failure levels. Picked up the car with a dead battery, broken fuel gauge, and still stalled regularly with less than half tank fuel. Did not have spare vehicle, dealt with for entire year. Transmission frequently shutters or locks up. Vehicle frequently stalls in traffic or after fuel addition. Finally was able to get it back to dealer (a year later). They note that indeed the fuel tank is crushed (purge valve recall) and will require a tank and pump assembly. Dealership states that Ford will not honor replacement of these components even though the recall was never adequately performed the previous year. The only thing that can make the fuel tank crush is the defective purge valve they replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422758June 29, 2021
ELECTRICAL SYSTEM
The contact owns a 2014 Ford Focus. The contact stated while driving 45 mph, the low battery warning light illuminated. The contact stated that the vehicle decelerated independently and came to a stop on the side of the road. The contact stated that the battery was drained. The vehicle was not drivable and was left at that location for three days. The contact stated he was able to recharge the battery and drove to his residence. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The manufacturer was not informed of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422570June 28, 2021
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2014 Ford Focus. The contact stated that driving at an undisclosed speed, the horn failed to operate as needed. Occasionally, the vehicle would stall. The vehicle was taken to the dealer and diagnosed that there was corrosion on the wiring harness which caused the vehicle to stall. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that a supervisor would reach out to the contact. The approximate failure mileage was 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422558June 28, 2021
POWER TRAIN
Vehicle overheated while driving. Took it to dealership and advised cause is transmission. Advised by dealership manufacturer was aware of problem and still put it on market for sale.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11422127June 24, 2021
ENGINE
Shuddering Stalling Jerking motions When coming from stop to start Hesitation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11421233June 17, 2021
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2014 Ford Focus. The contact stated that the clutch was hard to shift into gear. Additionally, the transmission became inoperable. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the transmission and clutch needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11420602June 11, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Jan.26th 2018 I purchased a 2014 Ford Focus SE from Pacifico Ford. I was told by salesman No Recalls and No safety Issues. The car was on the lot with new inspection stickers. I was given a clean car fax. I was deceived. The car was returned the next day for driving improperly. It gave too much gas or not enough, was shuddering and sticking, steering issues, drifted to the right, and steering wheel had to be crooked to park to adjust the wheels, and car had a burn smell. Ford found transmission problem, engine leaking oil, clutch problem, cpu issues, failed road test and leaky seals. A week later, I was told all was fixed as new. April 23rd 2018 the car malfunctioned disabling me for life. While I was parking, the car accelerated forward, slammed into a barrier, roared up in the air, slammed down a slope and into a tree. Malfunction codes from an auto collision center were it was towed were achieved, one of which is an acceleration malfunction code. No air bags deployed, no warning. I found out after the malfunction there were many safety issues and recalls that I was not told of day of sale. Ford, a once trusted company, disabled me for life.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11419906June 7, 2021
STEERING
While operating the vehicle I lost all power steering. This nearly caused an accident as I was driving in city traffic at the time. Upon taking it to a dealership I was informed it was a $1500 repair caused by the electrical system. My vehicle was purchased new and has less than 54,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419957June 7, 2021
POWER TRAIN
The contact owns a 2014 Ford Focus. The contact stated while attempting to reverse, the vehicle lost motive power and failed to restart. The vehicle was towed to a local mechanic where it was diagnosed with needing the transmission to be replaced. The contact stated that the service transmission warning light was displayed. The manufacturer was informed of the failure and informed the contact they were unable to assist. The failure mileage was approximately 105,301
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419606June 4, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH THEIR TRANSMISSION. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER STATED THE DEALER REFUSED TO OFFER A LOANER VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419612June 4, 2021
POWER TRAIN:CLUTCH ASSEMBLY
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION AND CLUTCH SAFETY RECALL. THE CONSUMER STATED THE VEHICLE WAS TAKEN IN TO HAVE THE RECALL REPAIR COMPLETED. THE DEALER DECLINED TO REPAIR THE VEHICLE STATING IT DID NOT MEET THE PROPER SPECIFICATIONS. THE VEHICLE HAS FAILED AND NO LONGER COVERED UNDER THE WARRANTY. THE CONSUMER STATED THE VEHICLE SPUTTERED ON TAKE OFF AND THE CLUTCH WAS FAULTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11419149June 1, 2021
POWER TRAIN
I was noticing hesitation on my way to work when the traffic light turned green, I'd press the gas pedal and the car wouldn't move. I'd give it more gas then it would jerk into moving forward. While accelerating as the car would automatically switch gears the car would hesitate as if it weren't taking fuel then jerk into gear to keep moving normally. Once at work I was able to park the car and look at the engine and noticed nothing out of the ordinary. At about noon that day I got into the car to leave for lunch only to realize that I could no longer go into reverse. I would move the shifter from park to reverse then press the gas pedal to begin moving only to seem like I'm still stuck in park. I was able to put the car in Drive however I was in a parking spot facing a building and would not be able to exit only utilizing Drive. I was able to switch the car into neutral and push the car out of the parking spot by hand then drive off with there still being hesitation when the gears switched. I theorize that there may be an issue with the Power Train Control Module within the vehicle not allowing the clutch to shift effectively and a possible imbalance of fuel to air intake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418646May 26, 2021
POWER TRAIN
The contact's daughter owns a 2014 Ford Focus. The contact received notification of NHTSA Campaign Number: 13V523000 (Power Train). The contact took the vehicle to a local dealer and was informed that due to the salvage title, the recall would not be honored. The contact stated that while her daughter was driving 45 mph, the vehicle decelerated independently and failed to exceed 10-15 mph. There was no warning light illuminated. The driver parked on the side of the road until she arrived at the location to drive the vehicle to a nearby independent mechanic. The contact stated that the check engine warning light was illuminated. The contact was informed by the independent mechanic that the transmission needed to be replaced. The vehicle was not diagnosed nor repaired. A dealer was not contacted. The contact attempted to contact the manufacturer but was unable to reach a representative. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418489May 25, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2014 Ford Focus. The contact stated that upon purchasing the vehicle, the vehicle would stall and shudder while depressing the accelerator pedal. There was no warning light illuminated. The contact had initially taken the vehicle to a dealer where the recall repair for NHTSA Campaign Number: 19V515000 (Fuel System, Gasoline) was performed. Recently, the contact stated that the same failure returned and the symptoms had worsened. The contact took the vehicle back to the same dealer where she was informed that they would replace the TCM for free however, the clutch disengagement failure would not be covered. The manufacturer was notified of the failure and referred her to NHTSA for assistance. The vehicle was not repaired. The failure mileage was 71,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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