Ford Focus Complaints

22,326 consumer complaints on file.

#11245926August 22, 2019
POWER TRAIN
TRANSMISSION SHUDDERS IN EXCESS ON TAKE- OFF, WHEN COMING OFF A STOP AND JUMPS OUT OF GEAR WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245502August 21, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE INFOTAINMENT SCREEN MALFUNCTIONED AND CAUSED THE SCREEN TO FREEZE. THE CONTACT HEARD A LOUD NOISE WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO OURISMAN FORD & LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA 22303, (703) 660-9000) WHERE THE CONTACT WAS INFORMED THAT THE ACCESSORY PROTOCOL INTERFACE MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245538August 21, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
NO OCCURRENCE JUST WORRIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245558August 21, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MOST ABILITY TO STEER. WHEEL LOCKED WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245573August 21, 2019
STEERING
POWER STEERING JUST RANDOMLY GOES OUT WHICH COULD CAUSE A WRECK BECAUSE IT IS HARD OR IMPOSSIBLE TO TURN THE STEERING WHEEL WHEN THIS HAPPENS. ESPECIALLY IF YOU ARE ON THE INTERSTATE AND YOU ALL OF A SUDDEN HAVE TO SLOW DOWN AND TRY AND GET OUT OF THE WAY TO THE SHOULDER. THERE SHOULD BE A RECALL FOR THIS. I HAVE SEEN PLENTY OF COMPLAINTS ABOUT THIS SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245595August 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN WHILE DRIVING THE FREEWAY, HIGHWAY, AND THE NEIGHBORHOOD STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245597August 21, 2019
POWER TRAIN
MY MOTHER IS A SENIOR CITIZEN. PEACOCK FORD (MAITLAND FL) PERFORMED EXTENSIVE TRANSMISSION WORK REPLACING TRANSMISSION CONTROL MODULE (TCM) & CLUTCHES SHORTLY BEFORE WE PURCHASED IN FEB 2019. THEY DID NOT DISCLOSE THIS TO US. MAY 2019, FORD HAD TO REPLACE THE TCM AGAIN. JULY 2019, FORD HAD TO REPLACE THE CLUTCHES AGAIN. GIVEN THAT MY MOTHER IS A SENIOR CITIZEN, IF THE TRANSMISSION GOES OUT WHILE SHE'S DRIVING, SHE MAY PANIC AND CAUSE A SERIOUS ACCIDENT. THIS SITUATION IS NOT ACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245603August 21, 2019
POWER TRAIN
TRANSMISSION SHUDDERS EFFECTING ACCELERATION AND MAKES GRINDING NOISES. SOMETIMES THE CAR WILL LURCH COWARD UPON ACCELERATION. I'VE HAD THE MANUAL TRANSMISSION ASSEMBLY AND MANUAL TRANSMISSION CLUTCH PRESSURE PLATE REPLACED THREE TIMES. TRANSMISSION IS BEGINNING TO SHUDDER AGAIN. CONTACTED FORD AUGUST 15 AND THEY KEEP SAYING THAT SOMEONE WILL CALL WITHIN 24 HOURS. I'VE CONTACTED THEM DAILY AND THEY KEEP SAYING SOMEONE WILL CALL THE FOLLOWING DAY. SIX DAYS LATER AND STILL NO RESPONSE. KEEP GETTING THE SAME STORE THAT THEY UPDATED MY CASE NUMBER AND SOMEONE WILL CALL US WITHIN 24 HOURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245612August 21, 2019
POWER TRAIN
THIS YEAR AND MODEL HAD A RECALL FOR THE CLUTCH IN THE TRANSMISSION DUE TO CLUTCH WILL STALL AND SHUTTER. MY VEHICLE HAS HAD THE CLUTCH CHANGED 3 TIMES NOW WITHOUT RESULT. I AM CURRENTLY IN NEED OF THE 4TH CLUTCH REPAIR ON MY 2014 FORD FOCUS AND NOW I AM BEING TOLD BY MY FORD DEALERSHIP THAT IS " RECALL" PART WILL NOT BE COVERED AND IT WILL COST ME $1800 TO FIX EVEN THOUGH THIS HAS NOT BEEN CORRECTED THE PAST 3 TIMES. NOW MY CAR IS NOT SAFE FOR ME TO DRIVE AS IT WILL STALL. MY CAR CURRENTLY WILL SHUTTER WHILE TRYING TO SPEED UP FROM 0-20 WHICH MAKES IT DIFFICULT TO PULL OUT SAFELY AND IT IS NOW NOT DOWN SHIFT PROPERLY AND THE WARNING LIGHTS WILL COME ON. I HAVE NOT DRIVEN MY CAR FOR A WEEK NOW AND THIS IS MY MAIN MEANS OF TRAVEL FOR WORK TO SUPPORT MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245389August 21, 2019
POWER TRAIN
WAS DRIVING HOME ON A FAIRLY BUSY STREET THEN SUDDENLY VEHICLE RANDOMLY STARTED TO JERK AND KICK WHILE ACCELERATING. WHEN ACCELERATING IN DRIVE, THE CAR WAS STUCK IN NEUTRAL AND THEN SUDDENLY JOLTED AND WENT TO FIRST GEAR THEN SECOND AND THEN BACK TO FIRST ALL IN A SPAN OF 20 SECONDS. THE RPM WAS ERRADICT AND RISED AND DROPPED DRAMATICALLY. COMING TO A STOP, THE CAR WOULD HESITATE AND CONTINUE TO MOVE FORWARD DESPITE BRAKING SO I HAD TO KEEP A WIDE DISTANCE FROM THE VEHICLE IN FRONT OF ME FOR FEAR THAT THE CAR WILL LUNGE FORWARD UPON ACCELERATING OR TRYING TO STOP. I HAD TO DRIVE LESS THAN 20 MPH, ANY HIGHER AND THE CAR WAS KICKING AND JOLTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245399August 21, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
OVER THE PAST YEAR MY FORD FOCUS 2015 HAS BEGUN SUFFERING A TERRIBLE "SHUDDERING" WHEN GOING FROM STOP TO MOVING (SPECIFICALLY THE FIRST SHIFT RANGE OF 15-20MPH), AND ESP. WHEN GOING FROM STOP TO MOVING ON A TURN (STOPPING AT A STOP SIGN THEN TURNING FOR EXAMPLE) , PUSHING MORE GAS DOESN'T SEEM TO HELP ACCELERATE ANY FASTER. THE CLUTCH HAS BEEN REPLACED BEFORE BUT THE ISSUE JUST KEEPS GETTING WORSE, AND IT REALLY SUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245411August 21, 2019
STEERING
THE ELECTRIC-ASSIST POWER STEERING HAS BEGUN TO FAIL. RANDOMLY WHEN I START THE CAR AND I GET AN ALERT ON THE DASH ABOUT THE POWER STEERING SYSTEM ALONG WITH THE ORANGE SAFETY ALERT ICON. THE CAR HAS NO POWER STEERING AT ALL. I TURN THE CAR OFF AND THEN RESTART. USUALLY, THIS CLEARS THE ERROR AND BRINGS THE POWER STEERING BACK ONLINE. I HAVE OCCASIONALLY HAD TO RESTART THE CAR MORE THAN ONCE. THIS HAS ALSO HAPPENED TO MY HUSBAND WHILE DRIVING. WE HAD TO PULL OVER AND HE RESTARTED THE CAR MULTIPLE TIMES TO GET THE POWER STEERING BACK ONLINE. IT IS INCREASING IN FREQUENCY AND IS TO THE POINT WE HAVE AN APPOINTMENT FOR THE FIX WHICH WILL COST US OVER $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245444August 21, 2019
POWER TRAIN, STEERING
POWER STEERING FAILED WHILE DRIVING. NEARLY CAUSED AN ACCIDENT. LUCKY THERE WERE NO OTHERS ON THE ROAD. FORD DEALERSHIP SAID RACK AND PINION NEEDED REPLACING. 2 WEEKS LATER THE TRANSMISSION COMPLETELY FAILED. HAD ALREADY BEEN RE-PROGRAMMED AS PART OF THE 14M02 PROGRAM. THIS DIDN'T FIX THE JUDDERING AND POOR GEAR PERFORMANCE. DEALER SAYS TRANSMISSION IS BROKEN AND NONE OF THE CUSTOMER PROGRAMS APPLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245454August 21, 2019
ELECTRICAL SYSTEM, POWER TRAIN
I BOUGHT MY VEHICLE IN 2015. 2 MONTHS AFTER I BOUGHT THE CAR I WAS DRIVING ON THE HIGHWAY AND THE CAR SHUTS OFF. IT WAS TOWED AND FIXED BY FORD STATING THERE WAS A RECALL FOR THE COMPUTER SYSTEM. AS TIME WENT ON THE VEHICLE WOULD STALL AND JERK SWITCHING OUT OF GEARS. WHEN I TOOK IT TO FORD THEY STATED I NEEDED A NEW TRANSMISSION BUT IT WASN'T THE PART COVERED UNDER THE WARRANTY. IN OCTOBER I WAS DRIVING AND THE INDICATOR COMES ON STATING TRANSMISSION HOT. THE CAR FROM THERE WOULD NOT REVERSE. I WAS IN A DIFFERENT STATE ON VACATION AND HAD TO TAKE THE VEHICLE TO A LOCAL SHOP DUE TO FORD NOT BEING ABLE TO SEE THE CAR FOR A WEEK. IT WAS STATED THE VEHICLES TRANSMISSION WAS GONE AND I WOULD NEED A NEW ONE. I SPENT OVER $1900 ON A REBUILT TRANSMISSION ONLY FOR THE CAR TO STILL BE SLIPPING IN AND OUT OF GEARS. IF I AM MAKING A TURN THE CAR STALLS AND JERKS BEFORE IT PICKS UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245464August 21, 2019
STEERING
UPON STARTING UP MY VEHICLE IMMEDIATELY ON THE DASH DISPLAY IT SAID 'STEERING ASSIST FAULT SERVICE REQ'D' I AM NOT ABLE TO MOVE THE WHEEL OR DRIVE MY CAR WHATSOEVER. THE CAR IS USUALLY OKAY TO DRIVE ONCE RESTARTED, BUT THIS TIME IT WON'T GO AWAY THE FIRST TIME IT HAPPENED WAS WHEN I JUST TOOK OFF FROM THE CURB AND WAS DRIVING FINE BUT WHEN I WENT TO TAKE A RIGHT TURN THE SAME PROMPT APPEARED AND THE STEERING WENT OUT COMPLETELY. LUCKILY I WAS ON A SIDE STREET SO I WAS ABLE TO RESTART MY CAR AND MOVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245203August 20, 2019
STEERING
POWER STEERING LOCKS UP INTERMITTENTLY - EVEN WHEN DRIVING AND IT HAS HAPPENED NUMEROUS TIMES. SO FAR IT HAS ONLY HAPPENED AT SPEEDS OF LESS THAN 45MPH. THE LIGHTS COME ON, THE POWER STEERING NO LONGER WORKS BUT IF YOU SHUT THE CAR OFF, WAIT A MINUTE AND START BACK UP IT WORKS FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245221August 20, 2019
ELECTRICAL SYSTEM, POWER TRAIN
THE TRANSMISSION FEELS LIKE IT SLIPPING. AND IT RAKES TIME TO CHANGE GEARS SOMETIME THE CAR BLINKS HILL START ASSISTANCE UNAVAILABLE AND IT KEEPS RESEATING THE MPG MILLAGE AND TRIP TIMER. THIS MORNING WHEN I LOCKED MY CAR IT WAS LIKE A DOOR WAS OPEN BUT I CHECKED ALL THE DOORS AND THEY WAS LOCKED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245245August 20, 2019
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. ON SEVERAL OCCASIONS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GRAND PRAIRIE FORD (LOCATED AT 701 E PALACE PKWY, GRAND PRAIRIE, TX 75050, (972) 975-9621) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245264August 20, 2019
STEERING
RECENTLY ON MULTIPLE OCCASIONS WHEN I START MY CAR I HAVE NO STEERING AND I SEE A WARNING MESSAGE COME UP ON THE DASH THAT THE STEERING IS NOT FUNCTIONAL. WHEN I TURN THE IGNITION OFF AND RESTART, IT SEEMS TO WORK PROPERLY AGAIN. I AM SCARED THAT I AM GOING TO LOSE MY STEERING WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244935August 19, 2019
EXTERIOR LIGHTING
THE CAR IS ABOUT TO MAKE 2 YEARS OLD THAT I GOT IT AND I BUT IT BRAND NEW AND I DIDN'T ALREADY REPLACED THE HEADLIGHTS AND THE TAIL LIGHTS AND A BRAKE LIGHTS NO LESS THAN 15 TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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