Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11503401January 24, 2023
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2016 Ford Focus. The contact stated while driving 50 MPH, the check engine warning light illuminated, and the vehicle stated shaking. The contact stopped in a parking lot and turned off and restarted the vehicle. The contact was able to drive to a dealer. The vehicle was diagnosed, and the mechanic stated that coolant was leaking from the vehicle. The contact stated that an unknown valve was replaced; however, the failure continued. The manufacturer was contacted and stated that the vehicle was not under recall and referred the contact to the NHTSA hotline to file a complaint. The failure mileage was 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502838January 20, 2023
ENGINE, FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that the check engine warning light was intermittently illuminated. While attempting to accelerate, the vehicle exhibited a slight hesitation with the check engine warning light illuminated. The contact took the vehicle to a certified mechanic who diagnosed that the purge valve failed and needed to be replaced. The vehicle was repaired. The vehicle was taken to the dealer, and it was confirmed that the vehicle was not included in NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The manufacturer was made aware of the failure and confirmed that the vehicle was not included in the recall. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502673January 19, 2023
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The Body Control Module controlling the lights, hatch, and door lock/unlock malfunctioned. Its a serious safety issue when the lights go out unexpectedly while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502318January 18, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 55 MPH, the RPM started fluctuating and the vehicle started shuddering. The contact stated no warning light was illuminated. The contact was able to park on the side of the road before continuing to drive to his destination while continuing to experience the failure. The contact called the local dealer and made them aware of the failure. The dealer picked up the vehicle at his place of employment. The vehicle was diagnosed with needing the clutch pack to be replaced and the TCM updated. The vehicle was repaired but experienced failure for a second time on January 15, 2023, with the check engine warning light illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the clutch pack to be replaced again. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502124January 17, 2023
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle was shuddering. The vehicle was taken to an independent mechanic, who diagnosed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501680January 13, 2023
POWER TRAIN
Both servos on the dps6 dual clutch transmission have failed at 2 different times causing the transmission to give an in dash transmission overheating message and stopped the vehicle in the middle of the road. This happened the 6 year mark and 7 year mark after the standard 5 year warranty. The vehicle has 26k miles and is not used stressfully. This issue occurred on January 24 2021 and Dec 22 2022. Different servo affected each time. Cost for consumer repair $600 each. Same issue was found in same year model focus vehicles but my VIN was apparently not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11501258January 11, 2023
POWER TRAIN
Transmission slipping
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500591January 7, 2023
ENGINE
The oil pump failed while driving causing the engine to seize up. This occurred moments after the oil light came on giving the driver little time to react. The only lights indicated on the dash panel were the oil pressure and check engine lights. The engine seized and the car died while driving through a busy metropolitan area. The vehicle had to be physically pushed out of a busy intersection to get it out of the way of traffic. The vehicle was taken to the dealership where they found no oil in the filter, but plenty of oil in the pan. There were remnants of metal and belt material in the pan as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498975December 27, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving 25 MPH, the vehicle made an abnormal whining sound while shifting into gear. There was no warning light illuminated. The vehicle was taken to an unknown dealer, where the transmission was replaced; however, the failure reoccurred while driving. The transmission was replaced a second time; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that he had to pay out-of-pocket for the repair because the vehicle was no longer under warranty. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498859December 26, 2022
ELECTRICAL SYSTEM
The radio makes sudden extremely loud popping sounds out of nowhere that are startling, this can happen when the radio is off. Makes me jump and that’s unsafe during operating the vehicle. This should be a safety recall!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498256December 20, 2022
ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was towed to the dealer; however, the dealer was unable to duplicate the failure and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498138December 19, 2022
POWER TRAIN
The contact called on behalf of her husband who owns a 2016 Ford Focus. The contact stated while driving 10-15 MPH and depressing the accelerator pedal, the vehicle failed to respond. Additionally, the transmission was slipping while driving. The check engine warning light and the battery warning light were illuminated. Additionally, the message “Transmission Overheating” was displayed. The contact was able to continue driving. The contact stated that the failure had been reoccurring increasingly. The vehicle was taken to the dealer where it was diagnosed that the Transmission Control Module (TCM) and the transmission clutch needed to be replaced. The vehicle was not repaired. Additionally, the contact stated that the vehicle was undrivable. The contact related the failure to NHTSA Campaign Number: 18V845000 (Power Train). The manufacturer was notified of the failure and referred the contact to the dealer. The manufacturer also referred the contact to the NHTSA hotline. The failure mileage was approximately 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497883December 17, 2022
POWER TRAIN
I feel vibrations when I accelerate. Very severe when the car is warm. I feel unsafe if I drive it (not accelerating correctly). I brought the car to a repair shop. They told me that this problem is well known by Ford for my car. Ford did receive several claims and lawsuits regarding this issue. The repair shop told me the cluck could cause a fire too. Another repair shop asked me $2,623.78 to repair the car on 11/11/2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497729December 16, 2022
FUEL/PROPULSION SYSTEM, POWER TRAIN
I believe the power train and some component with the fuel system. Yes it is available for inspection. The car shut off in the middle of traffic. This has happened multiple times. It has not been confirmed by a dealership or service center. The vehicle has been inspected. No warning lamps or messages.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497742December 16, 2022
FUEL/PROPULSION SYSTEM
So I have this Ford Focus that my son drives. Check engine light came on with the code of P1450. It is part of the NHTSA Campaign Number: 18V735000. Took it to the dealer and they told me that my vin # [XXX] is not part of the campaign/recall and will have to pay to have it fixed. Don't know why the dealer could get this resolved. Ford's recall number is:18S32. Car has all the symptoms of the recall/campaign. Don't know why Ford will not fix it for me? I would like my car to be added to this campaign/recall. The Transmission was another big issue, but I am thinking it is fixed after 5 tries. Thank you for you help. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497600December 15, 2022
FUEL/PROPULSION SYSTEM
My Ford focus will stall, there is fuel in the tank and the rpms drop and the vehicle starts to shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497395December 14, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated while making a right turn, the vehicle started vibrating and shaking. There was no warning light illuminated. The vehicle was taken to the dealer and the contact was informed that the clutch assembly needed to be replaced. The vehicle was repaired but the failure reoccurred. The manufacturer was contacted, and a case was filed. The failure mileage was 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497405December 14, 2022
FUEL/PROPULSION SYSTEM
Engine light came on I scanned my car code p1450 unable to bleed up fuel tank vacuume. Same issue I had with another vehicle of this type
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497444December 14, 2022
POWER TRAIN
The vehicle began to slip gears after only accruing a little more than 70,000 miles. I will slightly accelerate using the foot pedal, and the gear will jump from 1 to 4/5 quickly, causing a severe jerking motion in the vehicle. The vehicle also jerks when decelerating. This has put me in several dangerous situations, such as when I enter a new roadway and need to accelerate to meet the rate of oncoming traffic. This is also an issue when slowing to stops, as sometimes the gear will jump to a HIGHER number as i take my foot off the pedal. I have an automatic transmission I am using. The check engine light has come on, but only after the issue began. I have been told by an auto service center that this is a transmission-related issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497264December 13, 2022
ENGINE
Driving on the highway the engine stopped with no indications of an issue from the control panel warnings. The car would not restart, even after cooling down. The car was looked at by multiple mechanics before towing to a Ford dealership. Their diagnostics indicated that the cylinder block assembly and the starter motor would need to be replaced. There was no mention of what the cause was. The oil had been replaced a month prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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