Ford Focus Complaints

22,326 consumer complaints on file.

#11395116February 8, 2021
ELECTRICAL SYSTEM
MY VEHICLE STARTED ALL OF THE SUDDEN TO MAKE SOME NOISES AFTER THE ENGINE IS OFF AND THE HEADLIGHTS ARE TURNING ON ON THEIR OWN.WE WERE TOLD THE BATTERY IS LOW , WHICH WE REPLACED BUT THE VEHICLE STILL DOES THE SAME.VEHICLE WAS PARKED WHEN WE FIRST NOTICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395141February 8, 2021
POWER TRAIN, UNKNOWN OR OTHER
WHEN THE VEHICLE IS IN MOTION ON CITY STREETS OR THE HIGHWAY, MY VEHICLE HAS ERRATIC SHIFTING, EVEN BARELY MOVING FROM A STOPPED POSITION. WHEN ACCELERATING SLOWLY AFTER BEING AT A RED LIGHT, THE DRIVER CAN LIGHTLY TOUCH THE GAS PEDAL AND THE FORD WILL SHIFT GEARS AND FEEL AS THOUGH THE BACK TIRES ARE JUMPING OR SPINNING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11395180February 8, 2021
POWER TRAIN
MY 2017 FORD FOCUS FOR A WHILE NOW HAS HAD MANY TRANSMISSION PROBLEMS INCLUDING STUTTERING, SHUDDERING, AND EVEN ROLLING BACKWARDS WHILE ON A HILL IN DRIVE. I HAVE HAD MY FORD FOCUS FOR ALMOST 2 YEARS NOW AND HAVE UPDATED IT ON ALL OF ITS RECALLS. BUT, NOT TO LONG AFTER I GOT IT, THE TRANSMISSION STARTED SHOWING PROBLEMS AS THE ONES I LISTED EARLIER. IT BEGAN FIRST WITH THE STUTTERING AND THEN PHYSICALLY BECAME NOTICEABLE WHEN I ROLLED BACK ON A HILL. I KNOW THERE HAVE BEEN RECALLS AND A LAWSUITS AGAINST FORD FOR THE PREVIOUS MODELS, PRIMARILY BETWEEN 2012-2016. BUT, I THINK THE 2017 HAS THE SAME ISSUES BUT NO RECALLS ON IT YET. I'M HOPING THAT BY FILING A REPORT, SOMETHING WILL COME OFF IT BECAUSE IT IS A SUBSTANTIAL PROBLEM. DEALERSHIPS ARE REAPING EVEN MORE BECAUSE AS SOON AS I HAD MY PROBLEMS, I IMMEDIATELY WENT BACK TO MY DEALERSHIP TO TELL TO THEM AND THEY TOLD ME THAT IT WAS A MATTER OF GETTING USED TO. SOMETHING ABOUT THE CAR ADJUSTING TO MY FOOT PRESSURE BUT IT'S ONLY BEEN GETTING WORSE. AFTER MUCH USAGE IS WHEN IT'S VERY NOTICEABLE BUT THERE IS SOMETHING DEFINITELY WRONG. I'VE BEEN IN INSTANCES WHERE I'M TRYING TO TURN ON CITY STREETS BUT BECAUSE THE CAR STUTTERS, IT MAKES ME SLOW DOWN OR PAUSE; HENCE, PLACING ME IN POSITIONS OF ACCIDENTS OR SOMETHING WORSE. I JUST HOPE SOMETHING CAN BE DONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394966February 6, 2021
POWER TRAIN
CAR WILL LURCH AND SHUTTER FROM TAKEOFF PROCEEDING THROUGHOUT 1ST TO 2ND GEAR AND FROM 2ND INTO 3RD, ALSO WHILE ACCELERATING AFTER SLOWDOWN WHILE EITHER IN TRAFFIC OR WHILE ACCELERATING OUT OF CORNERS. WHEN SHIFTING INTO REVERSE FROM A COMPLETE STOP THE CAR WILL SOMETIMES NOT ENGAGE REVERSE AND SEEM TO CATCH NEUTRAL AND JUST REV AND ROLL BACKWARD OR FORWARD DEPENDING ON INCLINE. THE CAR WILL SOMETIMES CATCH REVERSE AFTER A FEW SECONDS OF REVVING, OTHER TIMES I HAVE TO SHIFT INTO NEUTRAL AND BACK INTO REVERSE FOR IT TO ENGAGE THE GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394869February 5, 2021
FUEL/PROPULSION SYSTEM
MY CANISTER PURGE VALVE NEEDS TO BE REPLACED. IT IS NOT UNDER WARRANTY BUT IT SHOULD BE. MANY PEOPLE ARE COMPLAINING ONLINE AND THE DEALERSHIP ITSELF CONFIRMED A LOT OF PEOPLE ARE HAVING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394816February 5, 2021
ENGINE, POWER TRAIN
TRANSMISSION TRANSMISSION TRANSMISSION THE CAR JERKS AND THE CLUTCH IS MESSED UP. I'VE HAD NOTHING BUT ISSUES WITH THE TRANSMISSION, CLUTCH, REPEATED RECALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394662February 4, 2021
STEERING
ON FEB 1ST 2021 THE POWER STEERING FAIL WHILE DRIVING DOWN THE ROAD ON CITY STREET. A COLLUSION WAS AVOID THANKS TO OTHER DRIVERS SWERVING OUT OF THE WAY. A ERROR MESSAGE APPEAR ON THE DASH REPORTING POWER STEERING FAULT. WE PARK THE CAR IN A PARKING LOT FOR SEVERAL HOURS UNTIL TRAFFIC WAS CLEARED UP IN THE HOPES WE COULD GET THE CAR HOME. WHEN WE WENT BACK THE ISSUE WAS RESOVLED AND WE DROVE TO THE DEALER TO DIAGNOSE. THE DEALER WAS ABLE REPRODUCE THE ISSUE AND REPLACED THE ENTIRE STEERING RACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394719February 4, 2021
POWER TRAIN
THE TRANSMISSION IN THIS VEHICLE SHUTTERS, SLIPS, LOSES POWER OR LOSES ACCELERATION WHEN ACCELERATING FROM A DEAD STOP, OR ACCELERATING IN SPEED WHEN SHIFTING GEARS. THIS HAPPENS FROM A DEAD STOP, WHEN ACCELERATING IN TRAFFIC TO MERGE, CHANGE LANES OR PASS A CAR; PRETTY MUCH ANYTIME THE GAS PEDAL IS PRESSED THE CAR WILL LURCH AND/OR SHUDDER AND/OR LOSE POWER, RESULTING IN MANY NEAR MISSES AND ALMOST ACCIDENTS IN THE TIME THAT WE HAVE OWNED THE CAR. THIS CAR WAS PURCHASED USED MID-2015. BY NOVEMBER 2015 THE FIRST REPLACEMENT OF THE CLUTCHES WAS DONE. IN MARCH OF 2018, JUST A FEW MONTHS OUT OF THE TWO-YEAR WARRANTY, THE CLUTCHES NEEDED REPLACING AGAIN. IT WAS TOO EXPENSIVE FOR US, SO WE OPTED TO HAVE THE SOFTWARE FLASHED INSTEAD. UNDER THE EXTENDED PARTS COVERAGE OFFERED BY FORD, THE CLUTCHES WERE REPLACED FOR A SECOND TIME IN DECEMBER OF 2019. BY JANUARY 2021 THE CAR NEEDED NEW CLUTCHES FOR THE THIRD TIME. THE DEALERSHIP CONTACTED FORD TO SEE IF THEY COULD DO ANYTHING ABOUT IT, AND FORD REFUSES BECAUSE THE CAR AND THE CLUTCHES ARE SLIGHTLY OUT OF WARRANTY, THE CLUTCHES ONLY OUT BY A MONTH, EVEN THOUGH THIS SIX-YEAR-OLD CAR IS ON ITS THIRD SET OF CLUTCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394431February 3, 2021
POWER TRAIN
CAR SHUDDERS FROM 1ST TO 2ND GEAR WHEN AT A COMPLETE STOP OR WHILE DRIVING. I HAVE TAKEN THE CAR BACK TO THE DEALER MULTIPLE TIMES. THEY REPLACED THE CLUTCH TWICE. THE OTHER TIMES THEY VERIFY THE SHUTTER BUT SAID ITS WITH IN NORMAL SPEC. THEY SAID FORD IS AWARE OF THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394472February 3, 2021
AIR BAGS, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
WHEN COMING FROM A COMPLETE STOP AT A RED LIGHT UPON PRESSING THE GAS TO PUT YHE VEHICLE IN MOTION AGAIN , IT STALLS BEFORE TAKING OFF. THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED WHEN MY KNEE BUMPED IT. WHEN PUTTING GAS IN THE CAR THE CAR WILL NOT START BACK UP , IT STARTS N TURNS OFF ON ITS OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11394302February 2, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 FORD FOCUS. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AT VEHICLE START-UP. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO INFORMED HIM THAT THE VEHICLE HAD A DEFECTIVE STUCK OPEN CANISTER PURGE VALVE. DAYS LATER WHILE AT A STOP LIGHT, THE VEHICLE STALLED WITHOUT WARNING WHILE DEPRESSING THE ACCELERATOR PEDAL. THE CONTACT RESTARTED THE VEHICLE AFTER SOME TIME AND RESUMED NORMAL DRIVING. THE CONTACT THEN CALLED OURISMAN FORD LINCOLN OF ALEXANDRIA (6129 RICHMOND HWY, ALEXANDRIA, VA 22303) WHERE HE WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) WHICH HE LINKED TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000. *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391103February 1, 2021
UNKNOWN OR OTHER
THE TRANSMISSION THE GEARS WONT GO INTO REVERSE THERE WAS A RECALL ON TRANSMISSION CLUTCH STILL DIDN'T FIX THE PROBLEM ITS NOT EVEN 5 YEARS I HAVE HAD IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11391135February 1, 2021
ENGINE, POWER TRAIN
SE DESCONECTA LA VELOCIDAD MIENTRAS EST EN MARCHA EL VEHCULO (SE QUEDA EN NEUTRO)N
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390797January 30, 2021
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
SOMETIMES WHEN I RUN THE CAR EARLY OFF IN THE MORNING I USUALLY LET IT WARM UP. BUT EVEN THOUGH I DO THAT IT SEEMS LIKE IT KIND OF LIKE STRUGGLES IF I ACCELERATE SLOWLY, AND I'M DOING SO IT KIND OF LIKE JERKS THE VEHICLE FORWARD A COUPLE TIMES UNTIL IT JUST CLICKS. THAT'S FOR THE,FOR THE SPEED CONTROL I THINK I PUT IT UNDER. AS FOR THE OTHER ISSUE I WILL TAKE IT TO AUTOZONE AND I NEEDED TO GET CODES BECAUSE MY CHECK ENGINE LIGHT IS ON. AND NOW I'M WONDERING IF IT'S UNDER RECALL, BECAUSE THE CODE P0456, EVAPORATIVE EMISSIONS SYSTEM AND IT SAYS THERE'S SMALL LEAK OR IT'S CONSIDERED A SMALL LEAK SO I'M JUST WONDERING BUT IF YOU GUYS CAN PLEASE TELL WHAT IT COULD BE THAT WOULD BE AWESOME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390626January 29, 2021
POWER TRAIN, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE HAD NOTHING BUT ISSUES WITH THIS CAR SINCE I GOT IT 5 YEARS AGO. I WAS LEAVING TO TAKE MY SON TO A DR APPOINTMENT. I GOT ABOUT A MILE DOWN THE ROAD AND THE SERVICE ENGINE NOW POPS UP. A LOUD POP SOUND CAME THRU MY SPEAKERS AND THE RADIO STOPPED WORKING. THEN I STARTED LOSING RPMS AND POWER TO MY CAR IT WOULDN'T GO OVER 10MPH. I WAS ABLE TO LIMP IT BACK HOME VERY SLOWLY. I'M NOT SURE WHAT'S GOING ON I'VE REPLACED THE CRANKSHAFT/CAMSHAFT SENSOR AND PURGE VALVE. I'VE HAD ALL THE RECALLS FIXED ON IT DEALING WITH THE TRANSMISSION AND CLUTCH ABOUT 2 YEARS AGO. WHEN FORD MADE THIS CAR THEY CLEARLY WASN'T THINKING STRAIGHT. THIS CAR IS NOT SAFE AND I'M SO GLAD WE MADE IT BACK HOME SAFE MY CHILD WAS TERRIFIED. NOTHING BUT A MONEY PIT AND I DON'T HAVE A LOT OF MONEY TO KEEP PUTTING IN A CAR THAT KEEPS HAVING THE SAME ISSUES OVER AND OVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390725January 29, 2021
POWER TRAIN
I CHANGED THE BATTERY AFTER I LEFT THE CAR SITTING IN MY GARAGE FOR SEVERAL MONTHS. I TRIED TO DRIVE IT AFTER AND IT SHOOK AND JIGGLED, IT STUTTERED AND NEARLY HALTED COMPLETELY. I BARELY MADE IT HOME, ONLY 10 MINUTES AWAY. I CALLED THE DEALERSHIP IN REGARDS TO THE MULTIPLE RECALLS ON THE TRANSMISSION. THE VALLEY PICKED IT UP BECAUSE I WAS TOO AFRAID TO DRIVE IT. IT IS "FIXED" BUT WITH THE LIST OF ISSUES AND THE AMOUNT THAT NEEDED FIXED HAS MADE ME NERVOUS ABOUT DIVIN G IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390251January 27, 2021
FUEL/PROPULSION SYSTEM
MY VEHICLE WAS PART OF RECALL NHTSA 18S32. MY VEHICLE WAS SERVICED AT TUSCALOOSA FORD IN TUSCALOOSA, AL IN 2019. AT THE TIME I TOOK THE CAR IN MY GAS FUEL NEEDLE WOULD DROP TO EMPTY PERIODICALLY. WHEN I PICKED THE CAR UP, EVERYTHING APPEARED REPAIRED HOWEVER WHEN I WAS LEAVING THE DEALERSHIP THE NEEDLE DROPPED TO EMPTY. I HAD NOT GOTTEN OUT OF THE PARKING LOT OF THE DEALERSHIP. I RETURNED TO THE SERVICE DEPARTMENT AND WAS TOLD TO JUST CONTINUE MONITORING THE PROBLEM AND KEEP MY TANK HALF FULL. I CALLED TO CHECK ON REPLACEMENT OF THE GAS TANK ON 1/25/21, AS I HAD RUN OUT OF GAS BECAUSE LIFE GOT IN MY WAY AND I HAD FAILED TO MONITOR CLOSE ENOUGH. I HAVE NOW BEEN TOLD THAT THE DAY MY CAR WAS PICK D UP AND I WAS TOLD TO CONTINUE MONITORING, THAT IT WAS DETERMINED I DID NOT NEED A NEW GAS TANK. THIS IS BULL!!! I HAVE MONITORED THIS PROBLEM FOR TWO YEARS NOW AND MY VEHICLE WILL OBVIOUSLY BE USELESS AS A TRADE-IN. I CANNOT BE THE ONLY PERSON THAT SHOULD HAVE GOTTEN A NEW TANK UNDER 18S32 AND DID NOT. PLEASE REVIEW THIS COMPLAINT. I DO NOT RECALL THE DATE MY VEHICLE WAS REPAIRED UNDER THIS RECALL SO CHOOSE MAY1, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11390267January 27, 2021
AIR BAGS
I WAS SEVERELY INJURED WHEN A VEHICLE TURNED IN FRONT OF ME WHILE GOING 40 MPH I SLAMMED ONTO THE BRAKE SO HARD I BROKE MY TOE AS I T BONED THE PASSENGER SIDE OF THE VEHICLE ALL OF HER AIRBAGS DEPLOYED MINE DID NOT MY FACE SLAMMED THE STEERING WHEEL SO HARD MY HEAD SLAMMED INTO THE HEAD REST BEHIND ME. MY INJURIES SO FAR ARE A CONCUSSION, FRACTURES BENT NOSE, A JAW STRAIN AND POSSIBLE FRACTURED MY TWO FRONT TEETH, NECK INJURY AND WHIPLASH, AND A MUSCULAR ISSUE WITH MY RIGHT SHOULDER. AT THIS POINT I CAN NOT WORK BECAUSE OF MY INJURIES.*DT
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11389934January 26, 2021
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
WHEN I ACCELERATE IT KEEP STALLING, SPEED WON'T CHANGE IT TAKES LIKE 10 SECONDS TO PICK UP SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11389947January 26, 2021
ELECTRICAL SYSTEM, ENGINE
TRANSMISSION SEEMS TO BE SLIPPING AS IF THE GEARS ARE NOT CATCHING DURING CERTAIN TIMES OF SHIFTING. ENGINE SEEMS TO LOSE COMPRESSION. MECHANIC AFTER MECHANIC SEEMS TO HAVE A HARD TIME DIAGNOSING AND REPAIRING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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