Ford Focus Complaints

22,326 consumer complaints on file.

#11406271April 3, 2021
UNKNOWN OR OTHER
TRANSMISSION HE RUNS WELL IN FIRST AND SECOND PERFECTLY AND IN THIRD SKATES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406077April 2, 2021
POWER TRAIN
MY 2015 FORD FOCUS STARTED SHUDDERING IN ITS SHIFTING ABOUT A A YEAR AFTER I GOT THE CAR USED IN 2018, IT'S ALOT WORSE NOW. I'VE TAKEN IT TO THE FORD DEALERSHIP TWICE AND WAS REFUSED...THEY DID A RESET OF SOME SORT BEFORE THEY TEST DROVE IT AND IT DIDNT SEEM TO SHUDDER LIKE IT DOES WITH ME, THE FORD EMPLOYEE EXPLAINED TO ME MY CAR DIDNT QUITE MEET THE MARK TO WHERE THEY CAN OFFER ME THE REPAIR. AFTER THIS I THOUGHT ALRIGHT HE RESET SOMETHING AND NOW MY CAR IS A LITTLE BETTER...COUPLE HUNDRED MILES LATER IT'S BACK REAL BAD FROM START TILL 3RD GEAR EVERY GEAR SHUDDERING AND STUDDERING JUMPING SHAKING VIOLENTLY, I TOOK IT BACK TO THEM, SAMETHING...IF I DO THIS AGAIN I'LL GET IT IN WRITING THAT FORD STATES MY VEHICLE IS FINE AND GO AHEAD AND GET A LAWSUIT GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405901April 1, 2021
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY FORD FOCUS HATCHBACK IS A AUTOMATIC AND CAN SHIFT INTO SUPER AUTO/MANUAL ARE AVAILABLE. MY VEHICLE STAGGERS, SHUTTERS, AND SHAKES ONCE IN DRIVE MODE. MY VEHICLE ALSO ROLLS BACKWARDS WHEN ON A INCLINE IF I DO NOT PRESS THE BREAK PEDAL, AND IF I DO NOT ACCELERATE AT ALL OR TOUCH THE BREAKS IT WILL LOSE MOMENTUM AND BEGIN TO ROLL BACKWARDS IF THE FRONT OF THE VEHICAL IS INCLINED. THIS ISSUE IS NOT SOLELY THE MANUAL MODELS MY 2017 FORD FOCUS FWD AUTOMATIC SHUTTERS WHILE ACCELERATING FROM A COMPLETE STOP. I CHECKED TRANSMISSION FLUID ALL LEVELS WERE GOOD THERE. MY ELECTRONIC 'ANTICIPATION' SCORE IN MY CARS ECO FAQS DASHBOARD IS 5/5. 5/5 IS THE BEST YOUR SCORE CAN BE. THIS IS A SERIOUS ISSUE FOR NOT JUST 2014-2016 BUT 2017 AUTOMATICS AND MANUALS BOTH! IF YOU CAN'T ACCELERATE YOUR VEHICLE WITHOUT TRANSMISSION STAGGERING, SHUTTERING, SHAKING AND RELATED ISSUES WITH DRIVING NEW TO PREOWNED 60K-100K AND UNDER VEHICLES THIS IS VERY CONCERNING. MY VEHICLE IS UNDER 52K MILES I GOT IT AROUND 49K. IT WAS BRAND NEW ONE OWNER BEFORE ME AND THE CAR FACS REPORT WAS DETAILED ON ITS SERVICE HISTORY AND VERY WELL MAINTAINED. IF MY VEHIC IS AUTOMATIC WITH ECO AND TECHNOLOGY AS WELL AS UP TO DATE SYNC UPDATES THENT ELECTRONICALLY MY VEHICLE IS COMPUTING INCORRECTLY AND THIS FLEX FUEL IS CAUSING SOME COMPUTER ISSUE WITH MY TRANSMISSION. IF MY UP TO DATE VEHICLE TECHNOLOGY IS CAUSING ISSUES THEN I CAN'T TRUST MY VEHICLE TO KNOW HOW TO KEEP ME SAFE. IF I NEED TO ACCELERATE BUT HAVE TO PRESS THE BREAKS OR LET OFF THE GAS UNTIL THE SHUTTERING/STAGGERING/SHAKING COMPLETELY GOES AWAY THEN HOW AM I SUPPOSED TO ACCELERATE TO AVOID SOMETHING, TO MERGE AND GET UP TO ONCOMING TRAFFIC SPEED? MY ANTICIPATION IS 5 OUT OF 5 FOR MY ACCELERATION RATINGS TO BE THE BEST POSSIBLE. MY VEHICLE IS UNSAFE FOR AVOIDING SAFETY HAZARDS AND DRIVING FROM A COMPLETE STOP INTO 1ST, AND 2ND GEAR. THE STEERING IS GREAT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405919April 1, 2021
ELECTRICAL SYSTEM, STEERING
STEERING AND HILL ASSIST LIGHT CAME ON WHEN WARMING UP THE CAR. WENT TO LEAVE THE PARKING SPOT AND THE CAR WAS EXTREMELY HARD TO TURN IN BOTH DIRECTIONS. SHUTTING THE CAR OFF AND RE STARTING TEMPORARILY RESOLVED THE ISSUE FOR A FEW DAYS AT FIRST! BUT IT CAME BACK AND DID THE SAME THING. THIS OCCURRED AGAIN WHILE DRIVING ON HIGHWAY 200 @80MPH CAUSING ME TO ALMOST LEAVE MY LANE AND HIT A MINI VAN! THE CAR HAS BEEN PARKED FOR ABOUT 4 MONTHS NOW AND ONLY USED FOR VERY SHORT TRIPS IN TOWN (1 MILE OR LESS!) THIS IS A WELL KNOWN AND DOCUMENTED ISSUE THAT FORD IS REFUSING TO ISSUE A RECALL FOR! JUST ANOTHER CORPORATION NOT CARING ABOUT THEIR CONSUMERS! ISSUE A RECALL ALREADY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405943April 1, 2021
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THE VEHICLE SPUTTERED WHILE ATTEMPTING TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BOKAN FORD (2 FRANKLIN PARK W #1, ST. ALBANS CITY, VT 05478, (802) 524-7343) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE DEALER CONFIRMED THAT THE VIN WAS INCLUDED IN RECALLS RELATED TO THE TRANSMISSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OPENED A CASE. THE CONTACT WAS REFERRED TO NHTSA FOR ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405960April 1, 2021
ENGINE, VEHICLE SPEED CONTROL
WHEN I DRIVE IN THE RAIN MY CAR WILL SPUTTER AND LOSE SPEED. THE OIL LIGHT AND BATTERY LIGHT TURNS ON AND IT DIES. I CAN GET IT TO TURN OVER BUT IT IMMEDIATELY DIES.I HAVE HAD TO GET IT TOWED TWICE. STILL CAN'T FIGURE OUT THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405962April 1, 2021
POWER TRAIN, SUSPENSION
MY SHOCKS AND MY TRANSMISSION I BELIEVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405502March 30, 2021
STEERING
VEHICLE STEERING ASSIST FAILED AS I WAS MAKING A TURN AT APPROXIMATELY 20 MPH. STEERING THE VEHICLE BECAME EXTREMELY DIFFICULT. VEHICLE WAS PARKED AND TURNED OFF THEN RESTARTED. POWER RETURNED AFTER RESTART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405532March 30, 2021
FUEL/PROPULSION SYSTEM
VEHICLE WAS DIAGNOSED BY MECHANIC TO HAVE MALFUNCTIONING CANISTER PURGE VALVE THAT IS STUCK IN AN OPEN POSITION, IDENTICAL TO CURRENT RECALL #18V735000 FOR CERTAIN 2012-2018 FORD FOCUS VEHICLES WITH A 2.0L GDI OR 2.0L GTDI ENGINE. MY VEHICLE STALLS AFTER I REFUEL FOR ABOUT A MINUTE; I HAVE TO REPEATEDLY START AND STOP MY ENGINE UNTIL IT STAYS ON, AND THE ENGINE RUMBLES EXCESSIVELY FOR A COUPLE MINUTES AFTER BEING ABLE TO DRIVE AFTER REFUELING. THE CHECK ENGINE LIGHT IS ON FOR CODE #P0441.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405577March 30, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER EITHER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) OR 19V515000 (FUEL SYSTEM, GASOLINE) AT JACKY JONES FORD LINCOLN, INC. (714 NEW HWY 68, SWEETWATER, TN 37874, (423) 337-5066). THE CONTACT STATED THAT AFTER THE RECALL REPAIR, THE INSTRUMENT CLUSTER PROVIDED ERRONEOUS INFORMATION. THE CONTACT STATED THAT WHILE REFUELING, THE VEHICLE NO LONGER ALLOWED THE SAME AMOUNT OF FUEL TO BE ADDED TO THE FUEL TANK AS BEFORE THE RECALL REPAIR. THE CONTACT CALLED THE SAME DEALER AND WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VEHICLE HAD BEEN REPAIRED UNDER THE RECALL. THE MANUFACTURER THEN REFERRED THE CONTACT TO THE NHTSA FOR ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 50,997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405596March 30, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO RANDALL FORD INC (5500 ROGERS AVE, FORT SMITH, AR 72903) ON SEVERAL OCCASIONS TO SCHEDULE AN APPOINTMENT HOWEVER, THE CONTACT WAS INFORMED THAT PARTS WERE STILL NOT AVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE STALLED WITH THE FUEL GAUGE READING EMPTY. THE CONTACT STATED THAT THERE WAS UNDER OF GASOLINE IN THE FUEL TANK. THE VEHICLE WAS RESTARTED AND OPERATED AS INTENDED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405651March 30, 2021
POWER TRAIN
CONSTANT INCONSISTENT SHIFTING OF THE TRANSMISSION, ALONG WITH A PAUSE ON OCCASION WHEN YOU GO TO ACCELERATE ACROSS AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405683March 30, 2021
STEERING
I WAS DRIVING ON THE STREET WHEN MY STEERING GOT REALLY HARD AND MADE IT DIFFICULT TO STEER THE VEHICLE ALMOST CAUSING ME TO CRASH INTO A POLE. UNABLE TO STEER SAFELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405699March 30, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
FOR YEARS MY CAR HAS RANDOMLY SHUT DOWN WHILE DRIVING AND HAS BEEN NEEDED TO BE TOWED TWICE. IT AND HAS HAD 10 RECALLS PERFORMED, INCLUDING THE TRANSMISSION. MY CAR SHUT DOWN AGAIN ON MONDAY NIGHT COASTING ALONG A FLAT ROAD AT 45 MPH SO I DECIDED TO CALL FORD TODAY AND ASK WHAT NEW RECALLS HAVE COME OUT AND THEY STATED MY CAR HAS A FIELD SERVICE ISSUE FOR THE TRANSMISSION THAT IS COMMON BUT THEY HAVE NOT RECALLED IT. WHY? THEY ALSO MENTIONED THAT THEY HAVE TO LOOK INTO WHETHER OR NOT I WOULD HAVE TO PAY TO FIX THIS COMMONLY REPORTED PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405288March 29, 2021
ENGINE
THE VEHICLE IS HARD TO START AFTER I WORK A 10 SHIFT. AFTER IT IS STARTED, IT RUNS ROUGH AND TRIES TO DIE. THE ONLY WAY TO GET IT TO STOP RUNNING ROUGH IS TO GET IT TO HIGHWAY SPEED FOR ABOUT 10 MINUTES. I HAVE TO REV THE ENGINE UP WITH MY FOOT ON THE BRAKE JUST TO GET GOING. IT HAS TRIPPED THE CHECK ENGINE LIGHT. I TOOK IT TO AUTO ZONE TO HAVE THEM CHECK THE CODE. IT SAYS THAT IT HAS SOMETHING TO DO WITH THE CANNISTER PURGE VALVE. I HAVE INCLUDED THE REPORT FROM AUTO ZONE. I ALSO DID A SEARCH ON THE INTERNET FOR 2018 FORD FOCUS RECALLS AND IT CAME BACK WITH THE CANISTER PURGE VALVE. APPARENTLY MY ENGINE HASN'T MADE IT INTO THE RECALL YET BECAUSE NOTHING CAME UP WHEN I SEARCHED MY VIN. I AM AFRAID THAT I AM GOING TO TRY TO CROSS A ROAD AND THE ENGINE DIES RIGHT IN FRONT OF ONCOMING TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405290March 29, 2021
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I FEW DAY AFTER GETTING THIS CAR I FELT A HESATATS GOING IN TO 2 GEAR SHORTLY LATER I TOOK IT HAD IT DIAGNOSED BUT THEY SAID IT WOULD BE ABOUT $70 UNLESS IT WAS A RECALL ON IT SO THEY DID THE SAID THE TCM WAS OUT AND IT HAS A RECALL ON IT BUT ALSO I NEED A CLUTCH AND THAT WAS $4000. SO THEY FIXED IT AND IT'S IT ALL GOOD NOW ABOUT 2 NO. LATER I WAS STOPPED AT A RED LIGHT WITH A SUV IN FRONT OF ME I HAD MY FOOT ON THE BRAKE AND IT STARTED FELLOW WRITING IN THAT SHOP FOR YOU MADE ME HIT THE SUV IN FRONT.OF ME, IT STARTED DOING THE OTHER STUFF AGAIN I FELLED MY GAS UP AND TRIED TO START IT BUT IT WOULD START I SEAT THE A LIL THE TRIED IT AGAIN IF STARED JUST WHEN I STARTED DRIVING IT WAS JERKING REALLY BAD I STOP AT THE CLOSEST PLACE I CAN GET A DIAGNOSTIC BRAND ON IT THE SAID IT WAS SOMETHING IN THE GAS TANK SO I TOOK IT BACK TO THE FORD PLACE CAUSE THE WAS A RECALL ON SOMETHING TO DO WITH THE GAS TANK THEY FIXED IT ONES AGAIN BUT SHORTLY AFTER THAT MORE STARTED GOING WRONG THE HAZARD LIGHT WOULDN'T WARM, PUT IT REVERSE IT WOULD DO ANYTHING BUT SET THERE AND RAISE MY RPM'S, BUT THEN IT STARTED WORKING AGAIN SO WE KEPT ON DRIVING IT, IT WOULD JUST DO ALL THESE THINGS OFF AND ON OTHER THAN THE HAZARD LIGHT NEVER WORKED AGAIN , DRIVING DOWN THE ROAD WANT ABOUT 5MILES IT WAS RUNNING HOT SO I PULLED OVER AND KILLED IT AND CALLED MY DAD HE CHECKED ALL THE FLUIDS THE WHERE FINE BUT I TRIED TO START IT IT WOULDN'T START SEAT THE A LIL THE IT STARTED SO I TOOK IT TO THE SHOP I ALWAYS USED ON SOME OF MY CARS THE SAID IT WAS MY FAN IT WAS $400. GOING DOWN THE HWY 70MP IT STOPED ACCELERATING THE RPMS WENT DOWN TO LITTLE PAST ONE LIKE I WAS SITTING IDLING PULLED OVER ON THE SIDE OF THE HIGHWAY WITHOUT CAUSING AN ACCIDENT I HAD TO TURN THE CAR OFF THEN I RESTARTED AND THEN SHIFTING DOWN THE ROAD AGAIN BUT STILL HAVEN'T ALL KINDS OF PROBLEMS THIS CAR IS PROBABLY A DEATH TRAP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11405325March 29, 2021
STEERING
WHILE TURNING IN A ALDIS PARKING LOT THE 'STEERING ASSIST FAULT' WARNING POPPED UP ON MY DASHBOARD AND THE POWER STEERING STOPPED MAKING IT EXTREMELY DIFFICULT TO MOVE THE STEERING WHEEL. I STOPPED THE CAR TO TURN IT ON/OFF AGAIN TO SEE IF IT WOULD RESET. IT DID NOT AND I HAD TO DRIVE HOME WITH NO POWER STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405421March 29, 2021
STEERING
THE VEHICLE WAS IN MOTION DRIVING ON EXPRESSWAY AND THE POWER STEERING WENT OUT. I HAD MY TWO GRANDCHILDREN IN THE VEHICLE. I HAD A VERY HARD TIME GETTING THE VEHICLE OVER ON THE SIDE OF THE HIGHWAY. ALL FORD 2012 VEHICLES WERE RECALLED FOR THIS PROBLEM EXCEPT THE FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405231March 28, 2021
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I WAS DRIVING ON THE FREEWAY AT THE POSTED SPEED OF 65 MPH WHEN THE CAR ENGINE RPM DROPPED TO 2000 AND THEN BACK UP TO 4000 THE CAR IMMEDIATELY SLOWED TO 50 MPH CAUSING TRAFFIC BEHIND ME TO SLAM IN THEIR BRAKES. THE CAR WOULDN'T SHIFT TO SPEED UP CAUSING ME TO PULL OVER AND CREEP TO A GAS STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404953March 26, 2021
POWER TRAIN
TRANSMISSION CLUTCH SHUDDER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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