Ford Focus Complaints

22,326 consumer complaints on file.

#11428924August 13, 2021
ELECTRICAL SYSTEM:IGNITION, ENGINE, POWER TRAIN
The contact owns a 2009 Ford Focus. The contact stated that the vehicle failed to start-up after multiple attempts without warning. The contact initially took the vehicle to an independent mechanic and the ignition switch and housing were replaced. A few months later, the failure recurred, and the contact took the vehicle back to the same mechanic and had the starter replaced. A few months later after the repair, the failure recurred, and the contact took the vehicle to another independent mechanic who replaced the ignition switch and housing for a second time. After the failure occurred for the fourth time, the initial independent mechanic instructed her to place the vehicle in neutral to see if the restarted. The vehicle was started in neutral and the mechanic replaced the neutral safety switch. Despite the repair, the failure recurred. A dealer was notified of the failure and a representative acknowledged that the failure was a known issue; however, there were no recall for the failure. The manufacturer was also notified of the failure and the contact was provided the same information as the dealer. The manufacturer was then referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428932August 13, 2021
FUEL/PROPULSION SYSTEM
The car stalled several times while driving. After a mechanics evaluation it was determined that there was a fuel delivery problem. After further evaluation it was confirmed that the problem was a defective purge solenoid. This item was recalled by Ford. However, they did not include this vehicle (by date) in the recall. The recall lists cars made until July 2012 and this vehicle was manufactured in May of 2013. The effect of the defective purge solenoid caused damage to other components of the fuel delivery system. I am now forced to pay for the repairs out-of-pocket. For a problem that is known by (and recalled by) Ford but is excluded from the recall. NOT FAIR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428886August 12, 2021
UNKNOWN OR OTHER
The car engine shuts off (or fails) without any warning while driving. This has happened randomly on numerous occasions since we purchased the car in January of 2021. Today the check oil light and check engine light both came on prior to the engine just completely shutting off while driving and would not restart. There was also a strange engine noise accompanied by the engine running “rough” prior to engine failure. We had to get the car towed. We looked up recalls and there was a recall for our make/model/year but none associated with our specific VIN #. However the recall described our same issues. We would like this investigated as this is very dangerous, unexpected and concerning. The incident happened in a busy city , on a busy road during work hours. The car is currently at a Ford Dealership awaiting inspection but we were already told there are zero recalls for our VIN #.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428686August 11, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
The contact owns a 2018 Ford Focus. The contact stated while that while his daughter was driving 30 mph, the check engine warning light illuminated. The driver continued to drive to her residence. The contact then took the vehicle to the local dealer to have the vehicle diagnosed. The contact was informed that the failure was due to an evap leak. The dealer repaired the vehicle by replacing the defective part. The manufacturer was made aware of the failure. The failure mileage was approximately 55,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428491August 10, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Ford Focus. The contact stated that the vehicle would fail to reverse with the gear shifter placed in the reverse position. The contact also stated that the vehicle would jerk and stall upon acceleration with several warning lights and messages on the instrument panel. The contact had taken the vehicle to an independent mechanic who informed her that transmission needed to be replaced. The dealer and the manufacturer were both notified of the failure and informed her that the Vin was not included in NHTSA campaign number: 18V845000 (Power Train). Both the dealer and the manufacturer referred her to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428547August 10, 2021
FUEL/PROPULSION SYSTEM
Every time I stop the vehicle to fill up the gas tank there are massive issues getting it restarted I am being told it is a faulty cpv valve and there are a huge amount of Fords that are being recalled for these bad cpv valves also occasionally happens while driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428568August 10, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 65 mph, the contact noticed that the transmission was not operating smoothly causing the vehicle to lunge forward while shifting gears. The service transmission now warning light was illuminated. The clutch eventually failed. The contact took the vehicle to a dealer who diagnosed that the clutch and shift release forks needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428311August 9, 2021
POWER TRAIN
The contact owns a 2013 Ford Focus. The contact stated that the vehicle failed to reverse. The check transmission message was displayed. The vehicle was taken to the residence. The vehicle was taken to an independent mechanic where service was denied. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that there was bearing slipping, grinding and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 70,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428383August 9, 2021
ENGINE, LATCHES/LOCKS/LINKAGES
The contact owns a 2014 Ford Focus. The contact stated that the driver’s side door was not closing properly. The vehicle was taken to the dealer for an unknown recall repair. The dealer informed the contact that there were two other open unknown recalls on the vehicle related to the transmission control module failure and the fuel tank deformation. The contact stated that the recall repairs were completed however, the check engine warning light illuminated. The contact also stated that the vehicle would stall and shift gears independently while driving. The dealer was made aware of the failure and informed the contact that the parts for the repair were not available. The manufacturer was made aware of the failure and informed the contact that the parts for the repair were not available and a case was opened. The vehicle was not repaired. The approximate failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428232August 8, 2021
UNKNOWN OR OTHER
I was driving down the road and getting ready to stop at a red light but all of a sudden my car died completely. Lost all power including electrical and mechanical. Luckily there was no one in front of me so there was no accident but I was forced to push the car out of the middle of the intersection. It still isn't working. The battery is brand new and when I charge it it charges up like it should so I definitely think it's something else on the car causing the issue. I had no warning lights on or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428163August 7, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS:ACTUATORS/SOLENOIDS
I was driving down the freeway in the middle lane and all of a sudden my car went into neutral and I could not get rpm's to go past 1500 and I was stuck with rush hour traffic blowing horns at me and I coasted to a stop could not get over to the breakdown lane so I sat in the lane till a man in a pickup pushed me over to the side of the road. I had no money for a tow so I called a friend to come and help me get it home we pulled the car to my house and I started trying to figure out what is wrong, internet said the other Ford Focus problem is in the clutch actuators and to replace both top and bottom and that would fix the problem well none of the parts houses had a listing for clutch actuators so I went on Ebay and found several for all different prices I checked with the Ford dealership and they had them for $160.00 per actuator, too much for my budget so I purchased two actuators from Ebay after waiting a week for them to be delivered I installed them and it did not work same problem check engine light stayed on and my hand held checker even after clearing the trouble code P0805 came back and here I set no car I called the ford dealership and they said it would be a month or longer before I could even get an appointment and it would cost several hundred dollars to fix my car. I am very upset over this whole ordeal. I have been looking on the internet and it appears that the 2012 Ford Focus is one of the worst vehicles and it has many problems and what I went through it is a very dangerous vehicle to be on the road!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428192August 7, 2021
POWER TRAIN
This a update from my first complaint on 03/18/2021 with Tracking # 11403675.Since than the The shutter in the Transmission is still there and the rpm will hit at 4000 before it shift in first gear.so i bring to the dealer on 05/04/21 for this problem. they told me there was no problem with my car because they could duplicate the problem with the transmission. so i leave the dealer unhappy drive home stop at a red light it turns green I step on the gas and it stated to shutter again. PLEASE HELP. Thank you
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427994August 6, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The transmission control module (TCM) failed on my 2013 Ford Focus again. This resulted in me loosing the ability move my car while in an intersection putting my safety and other drivers safety at risk. This required me to get out of my car in an intersection to push it to the side of the road with the assistance of other drivers, further putting our safety at risk. This is not the first time this has happened (loss of driving power in an intersection), and I have had this component and other transmission related components repaired under warranty multiple times by ford dealerships. There were no check engine lights or warning lamps that indicated the problem was going to occur before the vehicle failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428005August 6, 2021
POWER TRAIN
I have never had a problem with this car. It was running fine and just shut off completely driving on the freeway. It was jump started to restart. No check engine lights and temperature was good. I had the battery and alternator tested and they were good. It happened several times trying to get home. It would start right up after sitting for about 10 min. The left hazards are the only ones that work when this happens, nothing on the right side.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428040August 6, 2021
UNKNOWN OR OTHER
I was driving and all of a sudden my car just shut down. Completely. It has not electrical power or anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428054August 6, 2021
STEERING
The contact owns a 2012 Ford Focus. The contact stated while attempting to start the vehicle, the steering wheel failed to operate properly. The vehicle was turned off and restarted and the steering wheel resumed normal operation. The vehicle was taken to an independent mechanic however, the mechanic was unable to duplicate the failure. The dealer was contacted, and the contact was informed that a diagnostic test was needed to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure recurred twenty times. The contact felt it was unsafe to drive the vehicle. The manufacturer was notified of the failure and provided the contact with a case number. The failure mileage was approximately 104,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427840August 5, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
The contact owns a 2013 Ford Focus Electric. The contact stated while turning off the vehicle, the lights and radio remained operational which resulted in the battery being drained. The vehicle was diagnosed and repaired; however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 45,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427851August 5, 2021
FUEL/PROPULSION SYSTEM, ENGINE
A stuck CPV is leading to excessive vacuum in the fuel vapor system, causing the plastic fuel tank to deform, resulting in an inaccurate or erratic fuel gauge indication, inaccurate distance to empty (DTE), and/or other drivability concerns. The vehicle also is exhibiting an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0420, P1450, P0443, P0452, P0456, P0460 and/or P2196
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427917August 5, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle started to shudder, loss motive power, and stalled. The contact was able to restart the vehicle however, the failure persisted. The contact took the vehicle to a local dealer who inspected the vehicle and diagnosed the failure as an adaptive system software issue. The local dealer performed a software update on the vehicle however, the failure continued. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 92,493.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11427747August 4, 2021
UNKNOWN OR OTHER
Engine and all electrical power suddenly stops while driving with no warning. Car shows "Starting System Fault" when key is turned. After about 30 minutes everything restarts but the car only goes a few miles before cutting out again. This failure is extremely dangerous. We took the car to Town and Country Ford in Nashville TN on Monday July 26,2021 and picked it up on Friday July 30. They said it had been repaired, I drove approximately 6 miles and was on a 5 lane highway doing 60mph when it happened again. I was lucky to safely get to the side of the road. Since the air conditioning and windows also stopped when the heat index was 105 degrees that represents another possible danger. On Sunday July 25 the engine light came on, but being Sunday there was no place to read the code. After the first failure occurred about 10am Monday we had the code read as a P1450. As I hadn't had any experience with fuel system/ emission control we decided to take it to the above dealer. At the time of the Friday failure there was no code or warning. This failure method is extremely dangerous as a car may suddenly stop running in high speed traffic. I have no Idea what would have happened if i had been going uphill. Also if the service tech cannot detect the problem it may be widespread. Vehicle is currently in the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus