Ford Focus Complaints

22,326 consumer complaints on file.

#11699548November 15, 2025
POWER TRAIN, ENGINE
My 2014 Ford Focus experienced a sudden failure of the DPS6 transmission. The vehicle shows trouble code P07A3 (Clutch A Stuck On). The car jerks violently when shifting, loses power, hesitates in traffic, and sometimes fails to engage gears properly. This creates a dangerous situation when merging, crossing intersections, or accelerating from a stop. Sport mode stopped working, and the transmission enters a failure state during driving. The problem puts my safety and the safety of others at risk because the vehicle does not respond consistently when accelerating. Multiple times the car lurched or delayed when I tried to pull into traffic. A dealership inspected the vehicle and confirmed the transmission problem, but refused assistance because the TCM warranty was marked “expired,” even though this is a known DPS6 defect that affects many 2012–2016 Focus vehicles. Ford customer service also refused escalation. A warning lamp (Check Engine) appeared, and the issue progressively got worse. The problem is reproducible at any time, and the vehicle is unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698730November 11, 2025
POWER TRAIN
Lee County was working on the road and were replacing a section of Lazy D Farm Road and there was a section cut out and try to get across the section the transmission over heating light came on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698210November 7, 2025
UNKNOWN OR OTHER
I wish to file a complaint regarding my 2014 Ford Focus, which is experiencing transmission failures related to the known defective transmission system. Ford acknowledged widespread issues with this transmission in customer satisfaction program 14m02, which extended coverage for the transmission control module (tcm). The TCM module was replaced, under recall, in April 2025 and during that same visit at B & B Ford, Barnwell SC I was told that I needed to replace the Acutators and this would stop the car from shuddering during acceleration. This cost me $658.00 out of pocket. I noticed almost immediately that the car was still shuddering during acceleration and called B & B Ford back and I was told to drive it for 500 miles and then let them know if it continued. Due to an illness I did not drive the car that much but then in October 2025 I started noticing the shuttering again. I contacted B & B Ford again and they agreed to look at the car. NOW THEY ARE TELLING ME I NEED TO REPLACE THE CLUTCH/FORK SYSTEM AT A PRICE OF $3300.00 THAT I WILL HAVE TO PAY FOR. I have filed a complaint, a lot of good that will do me, with Ford. They are fully aware of systemic failures in the transmission. Safety hazard: transmission hesitation, shuddering, and sudden loss of power create dangerous driving conditions, especially when merging or crossing intersections. Unfair limitation of remedy: the expiration of 14m02 leaves owners like me with out of pocket expenses that are outrageous. And again I will say - FORD KNOWS ABOUT THESE ISSUES AND WILL NOT DO ANYTHING ABOUT THEM!!!!!!!!!!!!!!!! THIS IS A MANUFACTURERS DEFECT. I am requesting that an inquiry be made into this matter immediately and that Ford make a recall that covers the issues that I am having along with many other Ford Focus owners. Take responsibility for the defect in this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697879November 6, 2025
FUEL/PROPULSION SYSTEM
Car is stalling at low speed and losing power. Does not do it at high speed. Occasional check engine light. Will start surging. This is a know issue with the Ford Focus and Ford has issued a Customer Satisfaction Program 24N07. They refuse to honor the program unless you keep paying them for diagnostic work until the code shows up for it. I have ran the codes myself on it and it is fuel related to the Canister Purge Valve. This issue is very dangerous in that the car does stall out on the road with no warning. I have had this issue with the car for several years and have received the CSP letter but cannot get the work done. The issue happened 3 times yesterday, 11-5-2025.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697958November 6, 2025
POWER TRAIN
2014 Ford Focus SE with PowerShift automatic transmission. Transmission Control Module (TCM) failed, causing vehicle to lose power while driving. Ford confirmed VIN not covered under Customer Satisfaction Program 14M02 despite identical issue and safety risk. Requesting investigation and expansion of TCM coverage. Ford is stating that this was never attached to my vin number although it is an identical issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697060November 2, 2025
ENGINE
The check engine light comes on; check and advise. The Ford dealer performed an EEC test, retrieved codes P1674 and P0122, tested the system, and found the wiring harness rubbing at the intake manifold. They disassembled to gain access, repaired the wiring harness at the engine, wrapped and re-routed the harness, cleaned all codes, and retested. It passed the road test and was OK, but the dealer charged me for this harness repair, and I found that this exact issue was subject to a Ford Motor Company safety recall (Recall 14S17 / NHTSA Recall 14V-495) concerning the engine wiring harness.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696939November 1, 2025
ENGINE
In the Ford 3 cylinder 1.0L Ecoboost engines there is a terrible wet belt system, there is a recall on the automatic models but nothing for the manual models, regardless of the fact that the manual models are designed far more poorly than the automatic models in the sense that the manual models have no tensioners and rely solely on the factory tension of the screws, keeping in mind that the belt is both rubber and sitting in hot oil when in use, if not a money grab, my best guess is that they hoped the wet rubber belt would simply not not stretch in good faith. 4 days after getting basic maintenance, the wet belt failed, clogging the oil pickup causing engine failure, and temporary loss of power steering, after the engine was given time to warm up, luckily the road was nearly empty, and i was driving at a slower pace. However the fact that Ford Motor Company has gone nearly a decade without dealing with the issue, and then denies having knowledge of this design flaw, is absolutely and abundantly absurd. I have all vehicle maintenance records, as well as mechanic testimony, all of which point to this incident being caused by poor engine design. In addition to the estimated cost to replace the engine is 8,500$, or about 140% the cars total value prior to the engine failure. This a NOT a minor issue, this is not even a uncommon fail point on many other manual models, this IS a major safety concern, that god forbit it, could lead to a major accident. I simply think that the Ford Motor Company should be made accountable for cheaping out for profit, at the cost of customer’s safety.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696956November 1, 2025
POWER TRAIN
During acceleration there is a hesitation. With the Transmission almost like the car was put into neutral. The accelerator needs to be fluttered to get it to respond. This has happened several times pulling into traffic. This last time it happened the notice came on stating that the Transmission is over heating. Pulled over to let it cool down. I notice recalls for this problem but my car is not listed. This happens at different speeds Any help would be appreciated. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696849October 31, 2025
POWER TRAIN, SERVICE BRAKES
The transmission keeps slipping at 2nd and 3rd gear. The shop I got it at fixed it twice and this time the transmission light turned on. They told me to go through this process
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696619October 30, 2025
FUEL/PROPULSION SYSTEM
The fuel pump has failed and causes my car to loose power after the car has started. This is able to occur while operating the vehicle and results in immediate loss of power. This component has been inspected by an auto mechanic and will be looked at by the Ford dealership. A check engine warning appeared on 27Oct2025. However, my vehicle had been showing symptoms starting as early as Nov 2023. The symptoms included: a clunking vibration while accelerating the vehicle and switching gears, stalling at low speeds, and making weird noises when switching between gears at low speeds. I first contacted a Ford dealership about these symptoms six months ago.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696647October 30, 2025
ENGINE
Actuator motor went out. Transmission was eligible to be replaced in 2020 however due to Covid they “could not get the parts” and the vehicle became too old for replacement. The transmissions and gear boxes on this module has been plagued with failures, and Ford needs to remove the mileage and year limitations to fix them. I ended up paying over $900 and then traded the vehicle in so that I wouldn’t have to spend more on a faulty transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696402October 29, 2025
ENGINE
The transistor arm or tensioning arm for the wet belt, which drives the oil pump in the oil pan failed, leading to oil starvation to the engine, causing total catastrophic engine failure, and temporary loss of power steering, while driving, fortunately, I was moving at a slow pace in minimal traffic, however, this is a known fail point in Ford 1.0 L ecoboost 3 cyl engines, that Ford claims my vehicle does not have, and refuses to cover, regardless of the fact that it did happen, and I have pictures in mechanic testimony to prove this to be true, had I’ve been on a different road, or had more traffic, this could have to a fatality. The engine replacement would cost a estimated 4500-7500$
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696105October 28, 2025
FUEL/PROPULSION SYSTEM
Received recall notice 24N07 from Ford in December 2024, stating that we should get the canister purge valve replaced if the vehicle ever displayed any of the listed symptoms. The vehicle started displaying symptoms in April 2025. Brought the vehicle to Kruse Motors, Ford Service dealership in Marshall, MN. They replaced the canister purge valve. Shortly after this, the vehicle was still displaying symptoms of running out of gas, even though the gauge said it had 3/4 tank still. Continued to drive it for a few months, but continued to get worse and the car almost died a couple of times while driving at highway speeds. This could have caused an accident because the engine was stalling while still in gear, causing the vehicle to suddenly jerk and decrease speed rapidly. Brought the vehicle back to Kruse Motors, Ford Service dealership and they found that the fuel tank was collapsing. The technician stated that this was most likely caused by the canister purge valve malfunction that was part of the recall. Because of this, they submitted a request to Ford to replace the tank and any necessary parts and labor as a result of this damage. Ford responded saying that they will not cover this as it is not part of the recall. I appealed to Ford customer service explaining that the damage was caused by the recall but they still refused to do anything about it. The dealership gave me a quote for $2600 to repair the issue. Ford has created an unsafe situation by not replacing the necessary parts caused by the malfunctioning canister purge system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695379October 24, 2025
ENGINE
My car was experiencing: Shuddering or jerking during acceleration from a stop, most noticeable in traffic; Rough or delayed gear shifting, especially between first and second gear; Sudden loss of drive or delays before the car engages in drive or reverse, et cetera. It was in essence having every symptom that your agency has required ford to fix in their 2014 Focus,a car that I have as well; however, not sure why my car wasn't listed in recall because it has identical issues. For cost saving purposes, I replaced the actuators myself, and asked Ford if they could do the reprogramming for me, which is required after replacement, and they will not do so without an exorbitant costs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695278October 23, 2025
UNKNOWN OR OTHER
My rear view camera only works about 15% of the time. I get a little dust on it and it's useless. You recalled a bunch of older Ford models today but not on my vehicle despite it being the exact same camera as on the fusion model. I've been waiting for this recall for years and am greatly disappointed. Same thing happened with the bad transmission issue previously. The transmission skips just like all the other models that got recalled and you did nothing for the 2017 Ford focus. Extremely disappointed in this inaction
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694988October 22, 2025
POWER TRAIN, ENGINE
The clutch had to be replaced a second time and the engine became disabled while driving due to parts failure and it blowing up. This is all happening with 60,000 miles on the vehicle. My safety came into question with both failures disabling my car while I was driving on the interstate. The clutch was replaced and paid for out of pocket and I have been trying to work with ford about the engine but they have not helped at all. The issues just popped up and failed immediately while driving. This engine failure issue is covered for my vehicle, but my VIN is not covered. The only explanation I have received is that it is because my car is a manual transmission, which has no link to the part that failed on the engine. I was also notified by the ford service manager that my vehicle was made in the exact location and time frame that the recall covers, but my VIN still is not covered. I have received absolutely no help or solution with my vehicles failure and have been without a vehicle for 9 months because of the large price on replacing an entire engine, right after I had to pay for a very expensive clutch replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694021October 17, 2025
STEERING
I was driving to drop my fiancé off at work when the "Steering fault, Service now" warning came on. Went home, parked the car. Start it up to go pick him up later, the wheel locked and "Steering loss, stop safely" warning came on. I just recently had my car inspected and had two new lower ball joints replaced. The one employee said my cars steering was working fine, and it was driving okay with no issues until today. Same thing just happened. You can't turn the wheel.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11693329October 14, 2025
ENGINE
I just bought my focus from CarMax and it shudders when I pull out. It makes me feel like the car will stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692564October 10, 2025
POWER TRAIN
The contact owns a 2018 Ford Focus. The contact stated that while driving approximately 15 MPH, the check engine warning light illuminated, and the vehicle felt as if the transmission had slipped into neutral(N). The contact was not able to get the vehicle back into gear, and the vehicle lost forward momentum. The contact was in the parking lot of the residence and stopped and called a tow truck. The vehicle was towed to a local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The vehicle was repaired. The contact stated that it was the fifth time that the clutch had been replaced. The contact stated that the clutch was most recently replaced in May 2024. The contact called the manufacturer and was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11692425October 9, 2025
UNKNOWN OR OTHER
The reverse Camera assist and alerts are faulty. The camera when you put the car into Reverse is upside down all of a sudden. The alerts continue to beep when I put the car in reverse as well. It's very dangerous because you think something is behind you even though there is nothing. Because the camera is upside down you can see anything behind you as well it just beeps non stop with no assistance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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