Ford Focus Complaints (2014)
2,661 consumer complaints on file.
- #10617034July 28, 2014POWER TRAIN, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
FOR A COUPLE OF MONTHS NOW, WHEN I DRIVE AT SLOWER SPEEDS (USUALLY 15-25 MPH) THE TRANSMISSION APPEARS TO GRIND WHEN CHANGING GEARS. FROM WHAT I'VE READ, FORD IS CLAIMING THIS IS SLIPPING OF THE TRANSMISSION AND IS "NORMAL" FOR THE CAR. BRAND NEW CARS SHOULD NOT MAKE NOISES LIKE THIS. GLAD I PURCHASED AN EXTENDED WARRANTY FROM MY CREDIT UNION. ALSO, THE PASSENGER SIDE WINDOW DOES NOT CLOSE AS QUICKLY AS THE OTHER WINDOWS. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10616455July 26, 2014POWER TRAIN
WHILE VACATIONING IN MYRTLE BEACH THE WEEK OF JULY 4TH, MY CAR IN HEAVY TRAFFIC STARTED JUMPING AND JERKING LIKE I HAD A CLUTCH AND WAS MISSING GEARS. THIS CONTINUED THE WHOLE TRIP. GOING UP HILLS THE CAR STALLS AND JERKS REALLY BAD. I CARRIED THE CAR TO THE DEALERSHIP WHEN WE GOT BACK AND THEY DROVE IT AND SAID IT WAS A NEW TRANSMISSION THAT FORD WAS USING. THE MAN EXPLAINED TO ME THAT THE BREAK ACTS LIKE A CLUTCH AND IT WOULD JUMP AND JERK LIKE THIS. THEY DID A COMPUTER UPDATE AND SAID THAT IF THIS CONTINUED TO BRING IT BACK. I HAVE SMALL GRANDBABIES IN MY CAR ALL THE TIME AND MY DAUGHTER DRIVES BACK AND FORTH TO SCHOOL. THEY DROVE IT FOR ABOUT 10 MINUTES IN A PARKING LOT AND SAID NOTHING WAS WRONG. I WANTED HIM TO TAKE IT DOWN TOWN IN TRAFFIC AND HE DECLINED AND SAID THE PARKING LOT WAS BETTER. THE TRANSMISSION IS MESSED UP AND A COMPUTER UPDATE IS NOT WORKING. A DIFFERENT GUY AT THE DEALERSHIP SAID THAT THEY (FORD) WERE TRYING THE COMPUTER UPDATES FIRST AND IF IT DIDN'T FIX IT TO BRING IT BACK. HE SPOKE LIKE MINE WASN'T THE ONLY ONE THAT HAD PROBLEMS. I AM SCARED TO DRIVE THE CAR. ME AND MY DAUGHTER SHARE THE CAR AND I AM REALLY CONCERNED FOR OUR SAFETY. IT SEEMS TO BE WORSE WHEN YOU DRIVE SLOW OR START OFF. MY SON IN LAW DROVE THE CAR IN MYRTLE BEACH AND HE SAID THAT THE TRANSMISSION WAS SLIPPING AND I NEEDED TO CARRY IT BACK TO WHERE I BOUGHT IT AND DEMAND THEY FIX IT. I BOUGHT THE CAR NEW AND THOUGHT IT WOULD BE A GOOD DEPENDABLE CAR, NOW I AM SCARED TO GO ANYWHERE IN IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10615832July 23, 2014POWER TRAIN
ACCELERATING FROM A STOP LIGHT ON A SLIGHT INCLINE, FIRST TIME I NOTICED A LURCH OR JERK. ABOUT THAT TIME I BEGAN NOTICING THAT THE TRANSMISSION IS NOT OPERATING AS IT HAD BEEN IN THE PAST. THE LOWER SPEED SHIFTS ARE NOT SMOOTH AND SOMETIMES WHEN DE-ACCELERATING IF FEELS AS IF THE BRAKES ARE BEING APPLIED QUICKLY, 'TRAILER HITCHING'. THE TRANSMISSION ALSO SEEMS TO SHIFT TO A HIGHER GEAR AT THE INCORRECT TIME, CAUSING LOSS OF POWER AND POOR PERFORMANCE. THE TRANSMISSION PROBLEMS DO NOT OCCUR ALL OF THE TIME, BUT IT SEEMS TO BE GETTING WORSE. I AM CONCERNED THAT THE PROBLEMS WITH THE TRANSMISSION WILL CAUSE A FAILURE. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND THEY SAID THERE IS NOTHING THEY CAN DO. THE SERVICE MANAGE ACTUALLY SAID THEY COULD REPLACE THE CLUTCHES BUT IT WILL JUST DO IT AGAIN IN A FEW THOUSAND MILES. I CONTACTED FORD CUSTOMER CARE AND SPOKE TO A REGIONAL SERVICE MANGER WHO ALSO SAID NOTHING WILL BE DONE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611416July 18, 2014POWER TRAIN
MY ISSUE WHICH I CONSIDER A SAFETY ISSUE IS WITH THE TRANSMISSION, JUST A FEW DAYS AFTER PURCHASING THE CAR I HAPPENED TO BE DRIVING IN STOP & GO TRAFFIC ON THE BALTIMORE BELTWAY AND THAT IS WHEN I FIRST EXPERIENCED THE TRANSMISSION ISSUE. THE ISSUE IS THAT WHEN YOU SLOW THE CAR DOWN TO ALMOST A COMPLETE STOP (BUT DO NOT COME TO A COMPLETE STOP) AND YOU TRY TO ACCELERATE THE CARS TRANSMISSION STARTS MAKING A CLANGING/GRINDING NOISE FOR A SECOND OR TWO AS IF THE CAR DID NOT KNOW WHETHER TO GO INTO FIRST OR SECOND GEAR. WHEN THE CAR FINALLY SELECTED THE GEAR IT WANTED TO BE IN THE CAR WOULD LURCH FORWARD RAPIDLY. I CONSIDER THE LURCHING FORWARD IN STOP AND GO TRAFFIC A SAFETY ISSUE, HOWEVER MY BIGGEST SAFETY CONCERN IS (HESITATION) THE SECOND OR TWO IT TAKES FOR THE CAR TO START FORWARD. SINCE YOU HAVE REMOVED YOUR FOOT FROM THE BRAKE AND HAVE ATTEMPTED TO START FORWARD I AM CONCERNED ABOUT BEING REAR ENDED BY THE CAR/TRUCK BEHIND ME. I HAVE EXPERIENCED THIS CONDITION ON SEVERAL OCCASIONS IN STOP & GO TRAFFIC AND WHEN SLOWING DOWN TO MAKE A SHARP TURN. THE CAR SHOULD BE SMART ENOUGH TO HAVE A SMOOTH SHIFTING TRANSMISSION IN ALL INSTANCES. I AM ALSO CONCERNED THAT THE TRANSMISSION WILL FAIL BECAUSE OF ALL THE CLANGING/GRINDING AND CAUSE ADDITIONAL ISSUES AND COST ADDITIONAL MONEY THERE IS ANOTHER ISSUE THAT MAY BE A PROBLEM, THE ELECTRONIC ASSIST POWER STEERING AT HIGHWAY SPEEDS DOES NOT RESPOND AS ANY OTHER CAR I HAVE DRIVEN, THE STEERING SEEMS VERY LOOSE AND CONSTANTLY NEEDS TO BE CONTROLLED (MORE THAN NORMAL), ALSO WHEN CHANGING LANES IT TAKES MORE EFFORT ON THE DRIVERS PART TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, IF YOU ENCOUNTER A ROAD WITH INDENTED PAVEMENT (LIKE SOMETHING A HEAVY TRUCK WOULD LEAVE) IT TAKES MORE EFFORT TO CONTROL THE VEHICLE THEN IT DOES WITH A HYDRAULIC STEERING SYSTEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610951July 16, 2014FUEL/PROPULSION SYSTEM, POWER TRAIN, VEHICLE SPEED CONTROL
3 MILES AFTER LEAVING THE PARKING LOT WITH MY MOM AND 2 KIDS IN THE CAR THE "STOP SAFELY NOW" WARNING FLASHED AND THE CAR LOST POWER. I FOUND SIMILAR COMPLAINT 10512459. I HAD TO PULL OVER IN THE BIKE LANE, TURN OFF THE CAR AND RESTART IT UNTIL POWER WAR RESTORED. SAME THING HAPPENED NEXT DAY RIGHT AFTER LEAVING HOME. NOW I AM AFRAID TO GO OUT ON THE HIGHWAY OR ON NARROW COUNTRY ROADS WITH THIS CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10611135July 16, 2014ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
WHILE CRUISING AT A STEADY 65MPH IN RUSH HOUR TRAFFIC ON THE INTERSTATE MY VEHICLE UNEXPECTEDLY WENT INTO WHAT THE FORD DEALER LATER CALLED "LIMP MODE." THE CAR LOST ALMOST ALL ITS POWER AND AT FIRST SEEMED TO BE STALLED. I WAS UNABLE TO ACCELERATE AND THE SPEED GRADUALLY DROPPED. THERE WERE TRACTOR-TRAILERS MERGING ONTO AND OFF THE INTERSTATE, AND I HAD A FEARFUL SENSATION OF GOING UP UNDER ONE. THERE WAS TOO MUCH TRAFFIC TO "BACK OFF" AND GO BEHIND THEM, AND I HAD NO ACCELERATION TO GET AROUND. IT FELT LIKE I WAS GOING TO BE "RUN OVER," AND I'M NOT SO SURE THE TRACTOR-TRAILER DRIVERS COULD EVEN SEE ME. AT THE NEXT EXIT I IMMEDIATELY LEFT THE INTERSTATE AND PULLED INTO A GAS STATION, TURNING OFF THE ENGINE. TAKING OFF AND ACCELERATING FROM THE INTERSTATE EXIT TO THIS STATION WAS ACTUALLY VERY DIFFICULT. IT FELT LIKE I WAS GOING TO CAUSE AN ACCIDENT BECAUSE THE CAR DID NOT HAVE ENOUGH ACCELERATION TO PROPERLY MANEUVER. I WAS NOT SURE WHAT HAPPENED AND IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT THE NEAREST FORD DEALER. I SPOKE WITH A LADY WHO SEEMED VERY KNOWLEDGEABLE ABOUT THE PROBLEM, (WHICH ACTUALLY WORRIES ME BECAUSE THAT MAKES IT SEEM LIKE A COMMON ISSUE), BUT OFFERED NO SOLUTION. SHE ALMOST SEEMED SLIGHTLY "IRRITATED," AS IF IT WAS SOMETHING SHE HAD "EXPLAINED MANY TIMES BEFORE." SHE SAID "TURN THE CAR OFF FOR ABOUT 10-15 MINUTES AND LET THE COMPUTER RESET. IF THERE IS A MAJOR PROBLEM IT WILL STILL BE IN 'LIMP MODE,' BUT MORE LIKELY IT WAS A FLUKE AND WILL TURN OFF." I ASKED, "WHY DID THIS HAPPEN? IT'S ONLY SIX MONTHS OLD AND I WAS JUST CRUISING DOWN THE HIGHWAY." HER RESPONSE WAS 'YEAH, IT JUST HAPPENS.'" I PERSONALLY FEEL LIKE THIS IS SOMETHING THAT COULD BE WIDESPREAD AND NEEDS INVESTIGATION. IT FELT LIKE A HIGHLY DANGEROUS SITUATION, AND IS APT TO REPEAT ITSELF. THE DEALER OFFERED NO IMMEDIATE SOLUTION OTHER THAN, "LET'S JUST SEE WHAT HAPPENS." *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610732July 15, 2014POWER TRAIN
ENTIRE CAR WILL JERK IN AND OUT OF FIRST AND SECOND GEAR AT LOW SPEEDS. THERE IS A DELAY IN SHIFTING WHEN ACCELERATING, ALMOST LIKE THE TRANSMISSION IS "SLIPPING." DRIVING IN TRAFFIC THE CAR JUMPS FORWARD AND SLIPS BACK INTO FIRST AND SECOND GEAR.THIS CAR ONLY HAS 12,XXX MILES ON IT AND IT IS ALREADY HAVING POWERTRAIN PROBLEMS. WE ALSO OWN A 2013 FOCUS AND THE DEALER REPLACED THE TRANSMISSION SEALS AND CLUTCH AFTER IT BEGAN TO LEAK - CAR HAD SAME SYMPTOMS AS DESCRIBED ABOVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610746July 15, 2014STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610747July 15, 2014STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD SWERVE TO THE LEFT OR RIGHT MAKING THE VEHICLE DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10610241July 14, 2014POWER TRAIN
THE TRANSMISSION IN THE VEHICLE JOLTS, JERKS, SHUDDERS, SLIPS AND BECOMES VERY HESITANT IN STOP AND GO TRAFFIC AND IN NORMAL DRIVING CONDITIONS. THE JOLTING AND SLIPPING ALMOST CAUSED ME TO REAR END ANOTHER VEHICLE WHILE IN STOP AND GO TRAFFIC. THE VEHICLE WAS AT THE SERVICING DEALERSHIP ONE WEEK AGO REGARDING THE TRANSMISSION, WHICH FOUND A LEAK OF FLUID TO THE "DRY CLUTCH." I BELIEVE THE DESIGN FLAW THAT CAUSES THE LEAK OF FLUID TO BE SERIOUS ENOUGH TO POSSIBLY CAUSE GREAT BODILY HARM AND/OR DEATH. THE VEHICLE DOES NOT HAVE CONSISTENT OR PREDICTABLE ACCELERATION DUE TO SHUDDERING AND SLIPPING, RENDERING THE VEHICLE UNCONTROLLABLE AT TIMES. THE KNOWN SYMPTOMS, CITED IN TSB #14-0047, RAISE SUBSTANTIAL CONCERNS FOR OPERATING THE VEHICLE IN A SAFE MANNER ON PUBLIC ROADWAYS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609488July 10, 2014POWER TRAIN, STEERING
TRANSMISSION JERKS AND GRINDS AT 2200RPM IN FIRST GEAR, GRINDING NOISE WHILE GOING UP HILLS, TRANSMISSION SHAKES AND JERKS WHEN SHIFTING FROM FIRST TO SECOND, VERY ROUGH AND UNPREDICTABLE SHIFTS, SHIFTS INTO HIGHER GEARS WAY TO SOON THEN WILL DOWNSHIFT OR GO INTO NEUTRAL, HESITATION AND VIBRATION FROM LAUNCH, TRANSMISSION SLIPS AT RANDOM AND WILL NOT DOWNSHIFT , TRANSMISSION SURGES UNDER ACCELERATION ....STEERING SEEMS TO HAVE A MIND OF IT'S OWN WHEN TURNING ON TO STREET THE STEERING WHEEL WANTS TO STAY IN WHATEVER POSITION YOU HAVE IT TURNED AND IS VERY HARD TO KEEP STRAIGHT ON HIGHWAY..RATTLING NOISE LIKE SOMETHING IS LOOSE COMING FROM FRONT PASSENGER AREA WHEN GOING OVER BUMPS OR WHILE SITTING AT IDLE IT CAN BE HEARD HAS BEEN TO THE SHOP THREE TIME S FOR RATTLING NOISE AND IT IS STILL NOT FIXED AND HAS BEEN IN THE SHOP FOR THE TRANSMISSION FOUR TIMES AND EVERY TIME THEY TELL ME THE DON'T EXPERIENCE IT OR IT'S JUST THE WAY IT IS OR THAT I AM DRIVING THE CAR WRONG...I HAVE A WIFE AND A THREE YEAR OLD AND I AM TERRIFIED FOR THEN TO BE IN THE CAR. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609177July 9, 2014POWER TRAIN
WHEN MAKING TURNS, DRIVING UPHILL OR ACCELERATING, THE CAR MAKES A GRINDING NOISE. I ALSO NOTICED MY CAR JOLTING FORWARD AT TIMES OR MAKING A SOUND LIKE I'M STUCK IN GEAR WHILE DRIVING. I CALLED THE DEALERSHIP AND THEY SAID IT WAS THE CLUTCHES SLIPPING. AFTER THE FIX, MY ( I BELIEVE MY TRANSMISSION) CAR IS STILL JUMPING. THIS HAS SERIOUS REPERCUSSIONS, ESPECIALLY IN TRAFFIC WHEN IT IS STOP AND GO. WHEN IN TRAFFIC, MY CAR HAS JOLTED FORWARD CAUSING ME TO STOP AT FAR DISTANCES FROM THE CAR IN FRONT OF ME IN CASE IT HAPPENS. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609132July 8, 2014ENGINE
MY FORD FOCUS ST IS STALLING INTERMITTENTLY WHEN I PUSH THE CLUTCH IN COMPLETELY OR SHIFT INTO NEUTRAL, IT WILL NOT IDLE AT TIMES OR IT HAS AN ERRATIC IDLE SWINGING FROM 400-800 RPMS WILDLY. MY CAR HAS STALLED DOZENS OF TIMES SINCE THE ISSUE STARTED INCLUDING ON THE HIGHWAY IN-BETWEEN SHIFTS. MANY OTHER PEOPLE SEEM TO BE HAVING THIS ISSUE WITH THE FORD FOCUS ST 13-14 MODELS. I HAVE TAKEN IT INTO THE DEALER TWICE AND THEY REFUSE TO FIX THE CAR IF IT DOES NOT HAVE A TROUBLE CODE, THEY SAID THEY WERE NOT ABLE TO REPRODUCE THE ISSUE. ONE OF THEIR PORTERS, COLE, OBSERVED MY CAR STRUGGLING TO KEEP IDLE BUT THEY SAY ONE OF THEIR TECHS HAS TO SEE IT WHILE IT HAPPENS. THE ISSUE IS INTERMITTENT BUT SEEMS WORSE WHEN IT IS HOT, HUMID, OR RAINING. THE CAR MAY GO 200 MILES BETWEEN STALLING EVENTS. IT SEEMS TO OCCUR MORE FREQUENTLY IN STOP AND GO TRAFFIC. I HAVE RECORDED VIDEOS OF THIS HAPPENING BUT FORD WILL NOT TAKE ANY ACTION. I'VE SPOKEN WITH THE REGIONAL CSM AND SHE SAYS THEY CANNOT APPLY THE KNOWN TSB FIX WITHOUT ONE OF THEIR TECHS OBSERVING THE STALLING OR A TROUBLE CODE REGISTERING. YOU CAN SEE WHERE 20+ OTHER PEOPLE ARE HAVING THIS ISSUE HERE: HTTP://WWW.FOCUSST.ORG/FORUM/FOCUS-ST-DISCUSSIONS/5514-YOUR-CAR-RANDOMLY-STALLING-IDLING-WIERD-READ.HTML THERE ARE OVER 100 PAGES OF POSTS FROM PEOPLE AFFECTED. PLEASE HELP US DEAL WITH FORD WHO IS NOT HELPING OR ACKNOWLEDGING THIS SAFETY ISSUE! WHAT IF MY CAR STALLS WHILE CROSSING TRAFFIC? UPDATED 02/24/2015 *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608751July 7, 2014FUEL/PROPULSION SYSTEM
THIS ISSUE STARTED MAY OF 2014 WHEN MY VEHICLE WAS AT 13,000 MILES. WHEN AT A STOP LIGHT AS I RELEASE MY FOOT FROM THE BRAKE THE CAR WILL SHAKE IN IDLE. ONCE I PRESS ON THE GAS THE RPMS WILL SLOWLY GO TO AROUND 2000 RPMS. AT THIS POINT THE ENTIRE CAR WILL SHAKE THEN JUMP INTO THE NEXT GEAR. THIS IS HIGHLY UNSAFE AS THE CAR WILL JUMP FORWARD. I HAVE ALMOST HIT SEVERAL VEHICLES IN FRONT OF ME BECAUSE OF THIS ISSUE. LUCKLY NOTHING HAS HAPPENED YET HOWEVER THE DEALERSHIP SAYS IT IS OPERATING WITHIN NORMAL PARAMETERS ESTABLISHED BY FORD. I HAVE TAKEN IT IN ON TWO OCCASIONS AND AM GOING TO A DIFFERENT DEALERSHIP FOR A SECOND OPINION. FROM MY DISCUSSIONS WITH FORD'S CUSTOMER SERVICE THE PROBLEM CANNOT BE FIXED AS NOTHING HAS BEEN DIAGNOSED. IF THEY WOULD DRIVE THE CAR FOR MORE THEN A COUPLE MILES THEY WOULD FEEL THE ISSUE. I DO NOT FEEL SAFE IN MY BRAND NEW FORD ANYMORE. THIS ISSUE HAS CONTINUED TO OCCUR ON A DAILY BASIS. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10608054July 3, 2014ENGINE, ELECTRICAL SYSTEM
FORD FOCUS ST 2014 ON HOT / HUMID DAY WHEN YOU START THE CAR UP THE ENGINE REVS WILL DROP TO <500 RPM AND THE ENGINE WILL SHUTTER OR COMPLETELY STALL. IN ADDITION, WHILE TRAVELLING AT SPEEDS 10-20 MPH WHEN THE CLUTCH GETS PUSHED IN THE ENGINE WILL HUNT IDLE FROM XRPM AND DROP TO <500RPM RAPIDLY AND THE CAR WILL SHUTTER OR COMPLETELY STALL. I HAVE BEEN DRIVING MY CAR DOWN THE ROAD AND HAD IT COMPLETELY STALL WHILE MOVING. IF THIS HAPPENS IN THE MIDDLE OF THE ROAD OR INTERSECTION IT IS SERIOUSLY DANGEROUS. FORD IS AWARE OF THE ISSUE, BUT ARE NOT FIXING THE ELECTRICAL PROBLEM UNLESS A SPECIFIC ENGINE CODE IS STORED IN THE COMPUTER. IT HAS BEEN PROVEN THAT THE ENGINE WILL STALL IN THESE SITUATIONS AND STILL NOT THROW AN ENGINE CODE, THUS, FORD WILL NOT PERFORM THE SERVICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10607061June 30, 2014STEERING
POWER STEERING LIGHT CAME ON AS I WAS DRIVING AND TOTALLY WENT OUT. I COULD BARELY CONTROL THE CAR ENOUGH TO TURN THE CORNER TO TAKE IT TO THE DEALERSHIP. THIS IS A BRAND NEW VEHICLE WITH LESS THAT 4000 MILES ON IT AND THE DEALERSHIP REFUSES TO HONOR THE WARRANTY. THIS IS DANGEROUS AND SHOULD NOT HAPPEN ON A BRAND NEW VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606085June 26, 2014POWER TRAIN
I RENTED A FORD FOCUS FLEX FUEL 2014 FROM ALAMO CAR RENTAL FROM OGG AIRPORT IN MAUI. THE CAR TRANSMISSION FAILED ALL A SUDDEN DURING ACCELERATION FROM REST WITH A WARNING FROM THE LCD DISPLAY THAT THERE IS A TRANSMISSION PROBLEM AND SERVICE IS REQUIRED IMMEDIATELY MESSAGE. DURING THIS TIME, THE TRANSMISSION DOES NOT RESPOND AND THE WOULD EASILY ROLL BACK IF ON AN INCLINED SLOPE OR SUDDEN STOP IN THE MIDDLE OF A HIGHWAY, WHICH COULD CAUSE SERIOUS REAR COLLISION. THE BAD THING IS THAT ALAMO AND FORD KNOW ABOUT THIS AND THEY STILL RENT OUT THIS MODEL OF THE VEHICLE! SORRY I FEEL NOT PROVIDING MY PERSONAL INFORMATION FOR PRIVACY PURPOSES. I PROVIDED THE ALAMO CAR RENTAL ADDRESS. BEST REST ASSURED THAT THE FORD FOCUS FLEX FUEL 2014 IS DEFECTIVE WITH ITS TRANSMISSION AND IS EXTREMELY DANGEROUS! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606212June 26, 2014POWER TRAIN
CONSISTENT GRINDING NOISE AT ABOUT 2000RMP 2 OR 3 GEAR WITH DECREASE IN POWER. FORD SAYS THIS IS NORMAL. LOSS OF ACCELERATION CAN NOT BE SAFE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606335June 26, 2014POWER TRAIN
I SLOWED DOWN TO MAKE A LEFT TURN ACROSS A TRAFFIC LANE AND THE TRANSMISSION WOULD NOT WORK. IT FINALLY KICKED IN AND I BARELY MISSED BEING STRUCK BY AN ONCOMING CAR THOUGH I HAD PLENTY OF SPACE ORIGINALLY. THESE VEHICLES ARE DANGEROUS AS THE TRANSMISSION IS UNPREDICTABLE. I HAVE REPEATEDLY HAD SIMILAR ISSUES SINCE THIS TIME BUT FORD TELLS ME THIS IS 'NORMAL' BEHAVIOR. SOMEONE IS GOING TO GET KILLED IN THESE CARS. DO YOUR JOB AND MAKE FORD FIX THE TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10606344June 26, 2014VISIBILITY/WIPER
I LIVE IN CENTRAL FLORIDA, IT RAINS HEAVILY APART EVERY EVENING. ON MY WAY HE TODAY WE HAD YET ANOTHER STORM. I TURNED ON THE WIPERS TO FULL SPEED AND EVERYTHING WAS FINE UNTIL THE WIPERS STARTED TO SLOW DOWN, THEN ONLY WIPE EVERY SECOND OR TWO AND NOT CONTINUOUSLY AT THE HIGH SPEED. THIS CAUSED MY VISIBILITY TO BE NON EXISTENT. I TURNED THEM OFF, THEN BACK TO THE HIGHEST SETTING. IT DID THE SAME THING. I TRIED THE SETTING BELOW WHERE THEY AREN'T FAST, BUT A CONTINUOUS WIPE, IT DID THE SAME THING IN THAT SETTING. I HAVEN'T HAD A PROBLEM UNTIL NOW. THIS ALMOST CAUSED A SERIOUS ACCIDENT AS I COULDN'T SEE TO PULL OVER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0