Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10734070July 14, 2015
TIRES, TIRES:SIDEWALL, EQUIPMENT
IN LATE MAY 2015, I NOTICED A BUBBLE IN MY DRIVER'S SIDE REAR TIRE. I TOOK MY CAR TO THE DEALERSHIP AND THEY INSISTED THAT IT WAS MY FAULT. I HAD TO PAY TO REPLACE THE TIRE. NOW, NOT EVEN TWO MONTHS LATER, I NOW HAVE A BUBBLE IN MY PASSENGER SIDE REAR TIRE. THE TIRES ARE FROM THE SAME BATCH. THE TIRES ARE CONTINENTAL CONTIPROCONTACT 215/55R16 93H TIRES. WITH THESE BEING POTENTIAL BLOWOUTS, THESE TIRES ARE UNSAFE. THE BUBBLES MUST BE A DEFECT. I NEVER HAD ISSUES WITH THE TIRES ON MY OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733658July 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733156July 10, 2015
POWER TRAIN, ELECTRICAL SYSTEM
"STOP SAFELY NOW" WARNING AND MOTOR SHUT DOWN WHILE DRIVING ON CITY ROADS. THE CAR WAS PUSHED TO A NEARBY PARKING LOT. HAS BEEN AT THE DEALERSHIP FOR NEARLY 2 MONTHS DUE TO A BACKORDER OF A HIGH VOLTAGE POWER CABLE. FORD HAS BEEN UNHELPFUL AND IS NOT TAKING RESPONSIBILITY FOR THE PART BACKORDER. THEY ARE CLAIMING THE BACKORDER IS THE MANUFACTURER'S RESPONSIBILITY AND NOT THEIR OWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733306July 10, 2015
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE VEHICLE HAS PROBLEMS DURING INITIAL ACCELERATION FROM ABOUT 10-25 MPH RANGE WHERE IT EXHIBITS A BUCKING OR VIBRATION. ALSO, IT SEEMS TO HAVE PROBLEMS SHIFTING AT TIMES AT THE RIGHT TIMES WHERE YOU MAY HEAR A WINDING SOUND, AS IF IT'S NOT GETTING INTO THE RIGHT GEAR PROPERLY. I TOOK IT TO THE DEALERSHIP AND THEY CONCEDE THAT THEY HAVE BEEN GETTING THESE COMPLAINTS. THEY JUST TRIED REPROGRAMMING AS THEY CALL IT, BUT THIS HAS NOT RESOLVED THE PROBLEM. ON GOING ISSUE, WHICH I WILL TELL THEM NEEDS RESOLUTION. DEFINITELY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732983July 9, 2015
UNKNOWN OR OTHER
WHEN ACCELERATING FROM A STOP THE TRANSMISSION JUMPS, SHUTTERS, SLIPS, SINCE THIS SEAMS TO BE A PROBLEM WITH MOST 2014 FORD FOCUS CARS WHAT CAN WE AS CONSUMERS DO TO GET THIS PROBLEM FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732797July 8, 2015
POWER TRAIN
THE CAR STALLED WITH THE BIG TRIANGLE "STOP TO SAFETY" FLASHING. . IT STARTED STALLING AT EVERY STOP SIGNS AND SIGNALS. THIS HAPPENED SEVERAL TIMES WHILE THE KIDS WERE IN THE CAR AND THERE WAS NO WAY TO PULL TO SAFETY. THIS RESULTED IN SEVERAL TRAFFIC BACK UPS. THE INCIDENT REPEATED EVERY DAY AND FINALLY THE CAR WAS TAKEN TO THE DEALER ON JUNE 16. THIS IS THE SECOND TIME THE SAME INCIDENT IS TAKING PLACE. THE FIRST TIME IT HAPPENED WAS IN DEC, 2014. AS OF THIS DATE OF COMPLAINT, THE DEALER HAS NOT RETURNED THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732805July 8, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE AT A COMPLETE STOP ON AN INCLINE, THE VEHICLE WOULD SOMETIMES ROLL FORWARDS OR BACKWARDS. IN ADDITION, THE VEHICLE WOULD OCCASIONALLY LUNGE FORWARD. THE VEHICLE WOULD ALSO STALL AND THE LIGHTS ON THE INSTRUMENT PANEL AND THE HAZARD LIGHTS WOULD ILLUMINATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER ADAPTIVE LEARNING SENSOR NEEDED TO BE ADJUSTED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 21,000. MA 10/2 UPDATED 11/08/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732183July 6, 2015
UNKNOWN OR OTHER
MY 2014 FORD FOCUS, WHICH I PURCHASED A LITTLE OVER ONE YEAR AGO, HAS HAD CONSTANT TRANSMISSION PROBLEMS FROM THE BEGINNING. IT SLIPS, SHUDDERS, AND MAKES STRANGE NOISES WHILE ACCELERATING. I HAVE BROUGHT IT IN FOR SERVICE WITH FORD AND THEY HAVE REPEATEDLY "FIXED" IT. THE PROBLEM QUICKLY RETURNS. THEY HAVE ACKNOWLEDGED THAT "NEARLY ALL THE 2014 FORD FOCUSES THEY HAVE SOLD HAVE EXPERIENCED THIS PROBLEM." I THINK THE CAR IS UNSAFE AND I'M PLANNING ON FILING A LEMON CLAIM WITH THE STATE OF VIRGINIA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731806July 2, 2015
POWER TRAIN
WHEN STOPPED UPON ACCELERATION THE CLUTCH SLIPS/CHATTER OCCURS ESPECIALLY WHEN ENGINE/DRIVETRAIN WARM. PROBLEM BECOMES WORSE IN WARMER WEATHER AND MORE CONSISTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731467July 1, 2015
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE WARNING MESSAGE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, WHO DIAGNOSED THAT THE CAUSE OF THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500. UPDATED 09/14/15*LJ UPDATED 11/3/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731146June 30, 2015
UNKNOWN OR OTHER, STEERING
THE 2014 FORD FOCUS SE. MY MOM AND I TRADED IN ANOTHER VEHICLE FOR THIS CAR. IT WAS WORKING FINE AT THE FIRST 3 MONTHS OF HAVING IT, BUT THEN AFTER THE SECOND MONTH, THE TRANSMISSION ON THIS CAR STARTED TO FAIL. IT WOULD START TO SHUTTER AND CAUSE YOU TO HAVE PROBLEMS ACCELERATING TRYING TO KEEP UP WITH THE CAR AHEAD OF ME AFTER EACH FULL STOP, OR DURING TRAFFIC HOURS ON A FREEWAY/HIGHWAY. THIS VEHICLE ALSO HAD A PROBLEM WHEN I WAS JUST BARELY GETTING ON THE FREEWAY I TRIED PUSHING THE GAS PEDDLES TO REACH 65MPH, BUT FOR SOME QUESTIONABLE REASON THE GEARS WERE HAVING TROUBLE SWITCHING AND AS I LOOK AT THE METER GAGE IT SHOWED 50MPH. I PUSH MORE ON THE GAS PEDDLE TO GET MORE SPEED AND IT WOULD NOT MOVE HIGHER THAN 55MPH. FOR SOME APPEARENT REASON IT STAYED STUCK AT 50-55MPH. I'M QUITE DISAPPOINTED ON THE DEALERS WHO SOLD US THE CAR WHICH THEY KNEW THE ISSUE OF THESE PARTICULAR VEHICLES, AND ALSO THE MANUFACTURERS WHO HAVE CAUSE CONCERN FOR WHO EVER HAD BOUGHT THIS TYPE OF VEHICLE. I WOULD APPRECIATE IF THEY WOULD JUST RECALL ANY FORD FOCUS OR ANY OTHER VEHICLES THAT HAVE SUCH MALFUNCTIONING. AMERICA IS SUPPOSE TO BE AT THE TOP, BUT WHAT'S GOING ON WITH THIS ISSUE THAT NEEDS TO BE RESOLVED. I'M WAS BORN IN THE PHILIPPINES, BUT I WAS RAISE IN THE USA. I ALWAYS THOUGHT THE US WAS ONE TOP NOTCH PLACE TO LIVE. AMERICA IS THE LIFE AND I EXPECT ALOT FROM THEE HIGHER UP'S/BOSSES.. FOR SURE THOUGH, SAFETY FIRST FOR ALL VEHICLES DESIGNED AND CREATED AND MANUFACTURED HERE IN AMERICA OR WHEREVER THEY GOT THEIR VEHICLES.. THIS PLACE IS ONE GREAT PLACE TO LIVE. WE SHOULD LIVE UP TOWARDS TRUE FUTURE EXPECTATIONS OF ANY TYPE OF CRUCIAL DESIGNS OF WHAT SO EVER OR SOME SORT. AMERICA LETS STEP UP THE RICHTER SCALE OF EXCLUSIVENESS. GOD BLESS TO ALL WITH PEACE AND RESPECT ALWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731177June 30, 2015
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS TROUBLE ACCELERATING. WHEN AT A STOPPED POSITION OR DRIVING AT LOW SPEEDS AND YOU TRY TO ACCELERATE THE CAR SPUTTERS, JUMPS, AND ALMOST STALLS OUT. THIS IS EXTREMELY UNSAFE AND INCREASES THE LIKELIHOOD OF BEING HIT FROM BEHIND BY ANOTHER VEHICLE. WE HAVE HAD THIS VEHICLE BACK TO THE DEALER THREE TIMES. THEY ARE EITHER VERY INEPT OR JUST AREN'T CONCERNED ABOUT ACTUALLY FIXING THIS ISSUE. MY DAUGHTER TOOK THE VEHICLE IN ONCE AND THEY TOLD HER SHE HAD TO DRIVE THE VEHICLE FOR 1000 MILES AND THE CAR CAR WOULD FIX ITSELF. MY SISTER OWNS THIS SAME VEHICLE AND IS HAVING THE EXACT SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731220June 30, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE PART NEEDED WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731281June 30, 2015
POWER TRAIN, ELECTRICAL SYSTEM
THE VEHICLE HAS REPORTED "STOP SAFELY NOW" AND DOESN'T START. LUCKILY THE CAR IS PARKED IN THE GARAGE. THIS IS THE SECOND TIME OF HAPPENING WITHOUT ANY FURTHER DIAGNOSTIC DETAILS OR WARNING. LAST TIME THIS HAPPENED IN THE MIDDLE OF THE ROAD WHILE DRIVING AND SHUT THE POWER TO THE WHEELS COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731291June 30, 2015
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. AFTER STARTING THE ENGINE, THE MESSAGE STEERING ASSIST FAILURE DISPLAYED ON THE INSTRUMENT PANEL AND THE STEERING WHEEL BECAME EXTREMELY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS DUE TO A FAULTY ELECTRICAL CONNECTION IN THE STEERING COLUMN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730882June 29, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH/AUTOMATIC TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35. UPDATED 8/31/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730997June 29, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730749June 27, 2015
ENGINE, POWER TRAIN
I APPROACHED A RED LIGHT TO MAKE A RIGHT TURN. I CAME TO A COMPLETE STOP, THE ON COMING TRAFFIC HAD A GREEN LEFT ARROW ALLOWING THEM TO TURN THEM IN FRONT OF ME. ONCE THE TRAFFIC CLEARED, I STARTED MY RIGHT TURN. THE CAR STUTTERED AS I BEGAN TO ACCELERATE, THE VEHICLE BEHIND ME APPEARED TO ALMOST HIT ME AS MY ACCELERATION WAS ALMOST NOT EXISTENT. I PRESSED THE GAS FURTHER AND FINALLY AROUND 5500 RPM, THE CAR SEEMED TO 'ENGAGE' SINCE IT LURCHED AND THE TIRES CHIRPED A BIT AS THEY GRABBED THE PAVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730355June 25, 2015
POWER TRAIN
PURCHASED 2014 FOCUS NEW, SHORTLY AFTER THE TRANSMISSION BEGAN TO SLIP AND SHUDDER. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT TWICE AND WAS TOLD IT WAS NORMAL FOR THE VEHICLE DURING THE INITIAL DRIVING DUE TO THE TRANSMISSION AND THE COMPUTER LEARNING TO TALK TO ONE ANOTHER. THE SHUDDERING BECAME WORSE. TOOK IT TO A DIFFERENT DEALER THAN THE ONE WHERE IT WAS PURCHASED. THEY "RESET" THE COMPUTER. THE SHUDDERING RESUMED. THE CLUTCHES WERE REPLACED. THE CAR HAS AGAIN STARTED SHUDDERING. THE DEALER HAS AGAIN "RESET" THE COMPUTER. THE HESITATION/SHUDDERING IS BAD ENOUGH UPON ACCELERATION I AM AFRAID OF BEING HIT BY OTHER MOTORISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730094June 24, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 15 MPH, THE CLUTCH SLIPPED TO DIFFERENT GEARS AND THE TRANSMISSION FAILED TO ENGAGE PROPERLY. THE CONTACT MENTIONED THAT THE VEHICLE SHOOK AND MADE A GRINDING NOISE WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,500. UPDATED 8/27/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus