Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10761735September 4, 2015
POWER TRAIN
WHEN PULLING OUT INTO TRAFFIC FROM A STOP, I SIGNALED AND STARTED TO PULL OUT. WHILE PULLING OUT, THE CAR JERKED BACKWARDS AND HESITATED. A CAR BEHIND ME WAS A FEW INCHES AWAY FROM HITTING ME. DUE TO THE TRANSMISSION HESITATING IT ALMOST CAUSED AN ACCIDENT. IN MY 2 YEARS OF OWNERSHIP, I HAVE HAD THE TRANSMISSION REPAIRED TWICE AND WILL BE CONTACTING THE DEALERSHIP ASAP FOR A 3RD REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761349September 3, 2015
POWER TRAIN
I RECENTLY PURCHASED A 2014 FORD FOCUS WITH 33000 MILES. IMMEDIATELY THE CAR STARTED DISPLAYING WHAT A MECHANIC DESCRIBED TO ME AS TRANSMISSION ISSUES. TO INCLUDE, SHUTTERING, DELAYED RESPONSE, JOLTING, HESITATING WHEN TAKING OFF, SLIPPING, STALLING, AND GOING BACKWARDS ON A HILL. THIS BECAME A REAL CONCERN WHEN I WAS TURNING, THE VEHICLE STARTED TAKING OFF, IT BOGGED DOWN, LOST POWER AND RESPONSIVENESS AND THEN JOLTED. THIS OCCURRED WHILE IN AN INTERSECTION. THE DELAY WAS SIGNIFICANT ENOUGH THAT THE VEHICLE COMMON TOWARDS SWERVED OUT OF THE WAY. THERE WAS NO ACCIDENT BUT COULD HAVE GONE A LOT WORSE. SECOND THE TRANSMISSION HAD THE SAME ACTION WHEN PASSING ON THE INTERSTATE, BOGGED DOWN AFTER ITS STARTED GOING AND THE PERSON CAME VERY CLOSE. I JUST BOUGHT THIS CAR, AND AM CONCERNED. I CONTACTED FORD, NO RESPONSE. I TOOK IT TO A DEALER PHIL LONG FORD IN COLORADO SPRINGS, THEY INITIALLY SAID ITS SUPPOSE TO DO THAT AND ITS NORMAL. I HAD TO EXPLAIN THE SAFETY ISSUES AND WHAT WAS GOING ON BEFORE THEY WOULD SCHEDULE SOMEONE TO LOOK AT IT. THE FIRST TIME THEY WILL LOOK AT IT IS IN TWO MONTHS. NOW AM IN A PROBLEM, BECAUSE I EITHER DON'T DRIVE THE CAR AND PAY RENTAL COSTS OR DRIVE SOMETHING THAT COULD CAUSE AN ACCIDENT. I JUST BOUGHT THIS, AND I SHOWED IT TO TWO PEOPLE TODAY TO TRY AND SELL, BOTH EXPERIENCED THE TRANSMISSION ISSUE. ONE DIDN'T EVEN OFFER, THE OTHER GAVE SUCH A PRICE THAT THEY COULD REPLACE THE TRANSMISSION. I FEEL I'M GETTING NOTHING FROM THE COMPANIES THAT ARE SUPPOSE TO CARE ABOUT THIS DANGEROUS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760583August 31, 2015
POWER TRAIN
VEHICLE SHUDDERS, SHAKES AND HESETATES ON ACCELERATION. VEHICLE HAS ALSO LURCHED FORWARD WHEN COMING TO A STOP. TRANSMISSION SOUNDS LIKE IT IS COMING APART AND READY TO FALL OUT OF THE CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760423August 31, 2015
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE JERKED AND HESITATED BEFORE ACCELERATING. IN ADDITION, WHILE DRIVING AT A LOW SPEED, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO PART UNAVAILABILITY. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V005000 ( FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760113August 29, 2015
POWER TRAIN
TRANSMISSION STALLED AS I WAS ENTERING HIGHWAY, WAS ALMOST HIT. TRANSMISSION SHIFTS HARD, TRANSMISSION LIGHT HAS WARRNED OF OVERHEATING. THE CAR HAS BEEN TO THE SHOP SEVERAL TIMES, BUT IT STILL RUNS BADLY. MY DAUGHTER ALSO HAS THE SAME MODEL AND YEAR. HER CAR RUNS WORST THAN MINE. FORD HAS REFUSED TO HELP US WITH THE PROBLEM. IN FACT THAY HAVE REFUSED TO TALK TO US AT ALL. SOMEONE AT FORD NEEDS TO BE HELD ACCOUNTABLE. IT ONLY A MATTER OF TIME BEFORE SOMEONE IS KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759337August 26, 2015
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
BEGINNING AT 6000 MILES AND 7 MONTHS OF OPERATION, MY 2014 FORD FOCUS BEGAN OPERATING ERRATICALLY. THE TRANSMISSION EXHIBITED PHYSICAL SHUDDERS, LURCHING WHEN COMING OUT OF 0MPH, AND BOGGING DOWN/FAILING TO SHIFT TO ACCELERATE WHEN MERGING ONTO THE HIGHWAY. THE FIRST AND MOST NOTICEABLE TIME, IT RESULTED IN MY HITTING THE BUMPER OF THE PERSON IN FRONT OF ME AND A MORE THAN $5000 REPAIR TO THEIR CAR. AT THE TIME, I WAS A SAFE DISTANCE AWAY AT A DRIVE-THRU AND APPLIED GAS TO MOVE FORWARD. AT FIRST, NOTHING HAPPENED, THEN THE CAR LURCHED FORWARD SUDDENLY. I TAPPED THE PERSON IN FRONT OF ME-- NO ONE WAS HURT AND NO DAMAGE WAS DONE TO MY CAR, BUT DAMAGE WAS DONE TO THEIRS. THIS HAS CONTINUED TO WORSEN UNTIL NOW THE CAR EXHIBITS VIOLENT SHUDDERING COMING OUT OF FIRST AND SECOND AND HAS PROBLEMS ACCELERATING, TO THE POINT WHERE IT HAS NEARLY GOTTEN ME HIT GOING THROUGH AN INTERSECTION AND CAUSED ISSUES MERGING ONTO HIGHWAYS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10759305August 25, 2015
POWER TRAIN
AFTER DRIVING APPROXIMATELY 250 MILES THAT DAY, WE PULLED INTO A GAS STATION FOR GAS. ONCE FUELED AND LEAVING THE CAR STARTED TO BOG DOWN AT ABOUT 5 MPH. THE GAS STATION EXIT RAMP WAS INCLINED, WHEN I TOOK MY FOOT OFF THE BREAK THE CAR ROLLED BACKWARDS APPROXIMATELY 3 FEET. THE CAR HAS AN AUTOMATIC TRANSMISSION. I WAS IN TOTAL SHOCK. GETTING HOME THE PROBLEM GREW WORSE. CROSSING THE OHIO RIVER INTO KENTUCKY, ON I-75 SOUTH, THERE IS A MAJOR HILL CLIMB. THE CAR BARELY MADE IT UP THE HILL, THE TACHOMETER NEEDLE JUMPED ALL AROUND. WHEN I CALLED THE DEALERSHIP THEY NEW ALL ABOUT THE ISSUE AND TOLD ME IT WOULD BE TWO MONTHS BEFORE I COULD BRING IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759311August 25, 2015
POWER TRAIN
I PURCHASED MY 2014 FOCUS DEC 2013 WITH 44 MILES ON IT. AT AROUND 6200 MILES IT WAS RUNNING ROUGH AND WOULD HESITATE UPON ACCELERATION. IT ALSO WOULD SHUTTER UPON TAKEOFF, LIKE IT WAS HAVING A HARD TIME GETTING INTO GEARS. I TOOK IT TO A FORD DEALERSHIP AND THEY TOLD ME THEY KNEW ABOUT THE PROBLEM AND HAS NUMEROUS CARS IN FOR THE SAME PROBLEM. UPON PUTTING IT ON A MACHINE THEY SAID IT WASN'T BAD ENOUGH TO REPAIR TO KEEP DRIVING IT. I TOOK IT BACK SEVERAL TIME FOR THE SAME ISSUES UNTIL AROUND 7800 MILES THEY SUPPOSEDLY CHANGED THE GEARS. IT WAS OK FOR A LITTLE WHILE, BUT THEN IT WOULD ACT LIKE IT COULDN'T COME OUT OF LOW GEAR WHEN I WAS GOING ABOUT 65 ON THE HIGHWAY THE SHUDDERING WAS ALSO GETTING WORSE THAN BEFORE. I TOOK IT BACK TO THE DEALERSHIP AT 14500 MILES AND THEY DROVE IT FOR A MILE AND DID NOTHING TO IT. SAID I NEED TO TREAT IT LIKE A MANUAL TRANSMISSION AND GIVE IT A LITTLE GAS THEN LIFT UP AND REPRESS THE ACCELERATOR. AT 15000 MILES IT WAS BACK IN THE SHOP FOR THE SAME PROBLEM. ALL THEY DID WAS RECALIBRATE THE TRANSMISSION, WHICH DIDN'T FIX A DARN THING. THIS WAS RIGHT BEFORE I WENT ON VACATION. I HAD BEEN CALLING FORD MOTOR COMPANY ABOUT MY CONCERNS WITH THIS CAR. I FELT VERY UNSAFE DRIVING IT ON VACATION. WE ALMOST GOT REAR ENDED 3 TIMES BECAUSE OF THIS PROBLEM. AT 15200 MILES IT WAS BACK AT THE SHOP AGAIN FOR THE SAME PROBLEM. THEY JUST KEEP WANTING TO RE CALIBRATE THE TRANSMISSION AND NOT REALLY FIX THE PROBLEM. I FEEL THAT SOMEONE WILL HAVE TO GET KILLED BEFORE THEY FINALLY ADDRESS THIS PROBLEM CORRECTLY. AT 17600 IT WAS ONCE AGAIN AT THE GARAGE FOR THIS PROBLEM. MY CAR HAS BEEN IN THE SHOP A TOTAL OF 26 DAYS AND IT STILL HAS THE SAME PROBLEM AS IT DID FROM THE START. THE TRANSMISSION IS A PIECE OF CRAP AND NEEDS TO BE REPLACED WITH A BETTER WORKING TRANSMISSION. FORD NEEDS TO OWN UP TO THEIR MISTAKE AND MAKE IT RIGHT FOR THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758935August 24, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP POSITION, THE VEHICLE STARTED TO VIBRATE AND MADE AN ABNORMAL GRINDING SOUND AS IT HESITATED TO SHIFT GEARS AND ACCELERATE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TRANSMISSION WAS REPROGRAMMED. HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759007August 24, 2015
POWER TRAIN
THIS VEHICLE SHOULD BE DEEMED UNSAFE. I BOUGHT THIS CAR LAST YEAR AND FROM THE GET GO, THE TRANSMISSION JUST DIDN'T SEEM RIGHT. THE CAR WOULD JOLT UNEXPECTEDLY AND WOULD HAVE ISSUES GOING THROUGH GEARS. I WAS TOLD TO JUST LET THE CAR BREAK IN MORE AND FINALLY AFTER ABOUT A YEAR I HAVE HAD ENOUGH. NOW WHEN I TRY TO PUSH THE GAS, THERE IS A DELAY FOR THE GEARS TO ENGAGE, WHICH HAVE ALMOST RESULTED IN 2 CAR ACCIDENTS. THIS CAR SHOULD BE TAKEN OFF OF THE ROADS IMMEDIATELY. GOING ON THE HIGHWAY SEEMS TO BE OK, BUT YOUR LOWER GEARS THE CAR JOLTS, MAKES LOUD SOUNDS, AND WILL RANDOMLY ACCELERATE AND GO TO HIGH RPM'S. I WAS TOLD I NEEDED A NEW CLUTCH AND SEALS AND THAT THE PARTS WOULD TAKE OVER 30 DAYS TO ARRIVE ON 08/24/2015. I INFORMED THE SHOP THAT I DID NOT FEEL SAFE DRIVING THIS CAR, AND THEY INFORMED ME A RENTAL WOULD NOT BE SUPPLIED FOR THE NATURE OF THIS ISSUE. THIS COULD POTENTIALLY LEAD TO DEATHS SO NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758667August 23, 2015
POWER TRAIN
THE CAR BUCKLES AT LOW SPEED WHEN ACCELERATING. THERE IS HESITATATION OR LOSS OF POWER AS THE CAR ATTEMPTS TO FIND THE NEXT GEAR. THIS CAN ALSO CAUSE THE CAR TO JOLT FORWARD UNEXPECTEDLY. THERE IS A GRINDING NOISE WHEN ACCELERATING OR SLOWING DOWN. THE CAR ALSO FEELS LIKE IT JUMPS WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749980August 20, 2015
POWER TRAIN
TRANSMISSION ISSUE: FAILURE TO SHIFT GEARS SMOOTHLY/APPROPRIATELY. FAILURE TO ENGAGE IN GEAR. PROBLEM OCCURS AFTER TRANSMISSION HAS REACHED FULL OPERATING TEMPERATURE (APPROXIMATELY 30 MIN OF DRIVE TIME). VEHICLE CONTAINS 6 SPEED POWERSHIFT TRANSMISSION (ELECTRONICALLY SHIFTED MANUAL TRANSMISSION). INITIAL ISSUE WAS SHIFT FROM 1ST TO 2ND GEAR. TRANSMISSION CAUSES VEHICLE TO SHUDDER SEVERELY CAUSING PARTIAL LOSS OF ACCELERATION AS TRANSMISSION ATTEMPTS TO COMPLETE SHIFT. SAME PROBLEM THEN BEGAN OCCURRING IN THE SHIFT BETWEEN 2ND AND 3RD GEARS. SHIFTS FROM 3RD TO 4TH AND ABOVE ARE NOT AFFECTED (AT THIS TIME). 1ST TO 2ND SHIFT HAS BECOME WORSE NOW RESULTING IN INTERMITTENT POWER LOSS (COMPLETE LACK OF ACCELERATION). THIS IS A PARTICULARLY DANGEROUS SITUATION WHEN ACCELERATING INTO TRAFFIC AS THE TRANSMISSION CAN TAKE UP TO 3 SECONDS BEFORE ENGAGING 2ND GEAR. VEHICLE HAS BEEN TO DEALERSHIP. TECH RODE ALONG IN THE CAR FOR TEST DRIVE. BECAUSE ISSUE IS INTERMITTENT AND VARIES AND ONLY OCCURS WHEN THE TRANSMISSION IS AT FULL OPERATING TEMP, AT THE TIME OF THE TEST DRIVE, THE TRANSMISSION WAS MALFUNCTIONING (MINOR SHUDDER FROM 1ST TO 2ND GEAR) BUT THE TECH STATED IT WAS NOT SEVERE ENOUGH THAT HE WOULD BE ABLE TO ATTACH A DIAGNOSTIC RECORDER TO VEHICLE AND SEND THE REPORT ONTO FORD FOR AUTHORIZATION TO IMPLEMENT A FIX. FORD IS AWARE OF THE ISSUE IN THESE VEHICLES FROM THE 2012 TO 2014 MODEL YEARS (ACCORDING TO THE TECH AND A SEARCH OF VARIOUS ONLINE CONSUMER COMPLAINT WEBSITES). FORD HAS A PRESCRIBED FIX THAT INCLUDES REPLACING CLUTCHES IN THE TRANSMISSION AND REPROGRAMMING AND RESYNCING OF THE POWERTRAIN COMPUTERS. WHILE THIS DEFECT HAS NOT CAUSED AN ACCIDENT FOR MYSELF, I FEAR IT IS ONLY A MATTER OF TIME BEFORE IT DOES, ESPECIALLY SINCE THE PROBLEM CONTINUES TO INCREASE IN SEVERITY. OTHERS HAVE EXPERIENCED ACCIDENTS BECAUSE OF THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749471August 18, 2015
SERVICE BRAKES, UNKNOWN OR OTHER
WHILE AT A FULL STOP ON AN INCLINE, MY BRAKE PEDAL WENT BACK TO A NEUTRAL POSITION WHEN I TOOK MY FOOT OFF, BUT THE CAR STAYED FULLY STOPPED. ALSO, WHEN I GO TO PRESS THE PEDAL AGAIN, IT IS LOCKED UP. IT IS NOT LOCKED IN ANY KIDS OF PRESSED POSITION OR FALLING TO THE FLOOR, BUT IN A FULLY UNBRAKED, NEUTRAL POSITION. THIS STAYED LOCKED FOR ABOUT 10 SECONDS BEFORE I CAN FINALLY PRESS IT AGAIN AND RESUME NORMAL DRIVING. THIS IS THE SECOND OCCURRENCE OF THIS VERY SAME INCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749624August 18, 2015
STEERING
THERE WAS A CRACKING/POPPING SOUND COMING FROM THE FRONT PASSENGER SIDE OF THE VEHICLE. IT HAS BEEN IN AND OUT OF THE DEALERSHIP FOR 2 WEEKS NOW (08/18/2015) BUT THEY HAVE NOT BEEN ABLE TO FIX IT. THEY TOLD ME THAT THEY REPLACED THE "RACK" BUT THAT THE VEHICLE STILL HAD THE SAME STEERING PROBLEMS. THIS IS AFTER THEY REPLACED THE CLUTCHES AGAIN IN THIS VEHICLE. AFTER DOING SOME RESEARCH I FOUND THAT THERE SEEMS TO BE A PROBLEM WITH THE EPAS (ELECTRIC POWER ASSISTED STEERING) IN THESE CARS. THIS CAR HAS MAJOR PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748670August 14, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING AT 5 MPH, THE VEHICLE JERKED. IN ADDITION, THE ACCELERATOR WAS DEPRESSED AND THE VEHICLE ACCELERATED IN EXCESS. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND AS THE VEHICLE ACCELERATED IN EXCESS, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEARS IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10748696August 14, 2015
POWER TRAIN
O5-08-14 I PURCHASED A BRAND NEW 2014 FORD FOCUS WITH 49 MILES ON IT. WITHIN 500 MILES I COMPLAINED OF A SHUDDER IN THE TRANSMISSION (TRANSMISSION: SLIPPING, JUMPING, HESITATING, SLOW TO ENGAGE, SAFETY HAZARD, FAULTY CLUTCH, MOSTLY ON TAKE OFF, ETC )AT 5900 MILES I TOOK IT IN FOR A SERVICE AND ASKED ABOUT THIS. I WAS TOLD THIS WAS NORMAL ITS THE NEW DUAL CLUTCH TRANSMISSION AKA DCT . IF THIS WAS NORMAL THEN WHY DID IT GET EXCESSIVELY WORSE AS I ADDED MILES? SO I BELIEVED THEM AND CONTINUED TO DRIVE UNTIL LATER IT CONTINUED TO WORSEN AND BE MORE NOTICABLE. 6-18-15 FORD REPLACED THE CLUTCH AND IT CONTINUED THE SAME PROBLEM WITHIN 500 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748166August 12, 2015
UNKNOWN OR OTHER
I BOUGHT A BRAND NEW 2014 FORD FOCUS AND DIDN'T HAVE ANY ISSUES FOR ABOUT 3 MONTHS OR SO BUT THEN THE CAR STARTED JUMPING AND MAKING GRINDING SOUNDS AND GETTING WORSE AND WORSE ESPECIALLY WHEN I WOULD TAKE OFF AT A LIGHT OR WHEN I WOULD MERGE INTO TRAFFIC IT'S ESPECIALLY BAD WHEN YOUR SITTING IN SLOW TRAFFIC YOU NEED TO GIVE YOURSELF MORE ROOM OR YOU MIGHT REAR-END SOMEONE. I ALMOST GOT INTO A REALLY BAD ACCIDENT TRYING TO PULL OUT INTO TRAFFIC BUT THANK GOD THE PERSON I WAS TRYING TO GET IN FRONT OF MOVED OVER BECAUSE MY CAR JUST JUMPED A LITTLE AND FELT LIKE IT STALLED OUT. I TOOK IT BACK TO THE DEALER AND THEY KNEW ALL ABOUT THE PROBLEM BUT THERE WAS NO RECALL ON IT YET WHICH I COULD HARDLY BELIEVE BECAUSE I WORK WITH SOMEONE WHO HAD THE EXACT SAME CAR AND HAD THE SAME PROBLEMS. THEY DID REPLACE THE CLUTCH IN MARCH BUT NOW ITS AUGUST AND I'M GOING BACK IN BECAUSE I'M HAVING THE SAME PROBLEMS. I'M REALLY DISAPPOINTED, I REALLY LIKE MY CAR. IF I WOULDN'T LOOSE A LOT OF MONEY ON IT I WOULD TRADE IT IN FOR SOMETHING ELSE, ITS NOT SAFE AND ITS BEEN SUCH A HASSLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748040August 12, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A COMPLETE STOP, THERE WAS A DELAYED RESPONSE AND THE VEHICLE ACCELERATED IN A JERKING MOTION. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747752August 11, 2015
ENGINE, VEHICLE SPEED CONTROL
SINCE ABOUT 6,000 MILES, MY CAR "STUTTERS" UPON ACCELERATION. GOING FORWARD FROM A STOPPED POSITION, THERE IS HESITATION PRIOR TO ACCELERATION WHICH IS AN ACCIDENT WAITING TO HAPPEN AS THOSE BEHIND ME ACCELERATE NORMALLY. THEN, IT STUTTERS, OR HESITATES, AS I ACCELERATE TO A POINT, AT WHICH POINT ACCELERATION CEASES AND THE RPMS RACE. AGAIN, A DANGER OF BEING HIT FROM BEHIND OR THE SIDE WHEN MERGING. I ASKED MY OIL CHANGE GUY TO TAKE A LOOK AT THE TRANSMISSION, BUT HE REFUSED AS HE HAS HEARD ABOUT TRANSMISSION ISSUES WITH THE FORD FOCUS CARS AND SUGGESTED I TAKE IT TO THE DEALER. WHEN I CALLED FORD TO MAKE AN APPOINTMENT, THEY WERE WELL AWARE OF THE PROBLEM AND SAID THEY JUST NEEDED TO "RECALIBRATE". MY CAR "PASSED" THEIR TEST, BUT THE ISSUE CONTINUED. I SPOKE WITH THE DEALERSHIP WHO SAID HE IS ON THE PHONE WITH 7-8 FORD FOCUS OWNERS A DAY TALKING ABOUT THIS ISSUE THAT IS ALLEGEDLY NOT A SAFETY CONCERN, BUT A DESIGN WHICH IS NOT A DEFECT. HE SAID IF AND ONLY IF MY CAR WERE TO FAIL THE "TEST", THEN THEY WOULD HAVE PERMISSION TO ORDER A NEW PART. I TOOK MY CAR IN AGAIN, IT FAILED, AND NOW I AM WAITING 12-16 WEEKS FOR THE PART TO COME IN. FROM WHAT I UNDERSTOOD FROM THE DEALERSHIP, THE NEW PART MAY MAKE THINGS A BIT BETTER, BUT THE WAY IT DRIVES WILL BE THE SAME. THIS DESIGN IS NOT ONLY FLAWED, MAKING FOR AN UNCOMFORTABLE RIDE, IT IS A SAFETY CONCERN. I CAN ONLY HOPE THE GOVERNMENT STEPS IN TO FORCE FORD TO TAKE RESPONSIBILITY AND DO WHAT'S RIGHT, BECAUSE IT SEEMS THEY ARE UNWILLING TO DO SO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747838August 11, 2015
POWER TRAIN
I HAVE THE SAME ISSUES AS EVERYONE ELSE WITH MY CLUTCH/TRANSMISSION. IT CAUSES MY CAR TO JUMP, STALL, GRIND, FAIL TO SHIFT, ROLL, ETC. I HAVE BEEN IN NUMEROUS NEAR-ACCIDENTS AND FORD WON'T BUY BACK THIS UNSAFE CAR BECAUSE OF OKLAHOMA'S LEMON LAWS. I HAVE HAD THE CLUTCH REPLACED TWICE NOW AND WORK DONE ON THE TRANSMISSION. I GOT THE CAR BACK TWO WEEKS AGO AND NOW IT'S BACK IN AGAIN WITH THE SAME PROBLEMS. THE CAR IS NOT SAFE TO DRIVE. IF YOU'RE READING THIS, DO NOT BUY A FORD FOCUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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