Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10786040October 26, 2015
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE VEHICLE WAS STATIONARY WITH NO POWER. THE VEHICLE WOULD NOT START AND DISPLAYED A YELLOW TOOL WRENCH THAT READ 'SEE MANUAL' AND THEN WOULD CHANGE TO A YELLOW TRIANGLE WITH A RED EXCLAMATION MARK THAT READ 'STOP VEHICLE SAFELY.' HAD THE VEHICLE TOWED TO AV FORD AND THEY HAVE BEEN NOTHING BUT UNHELPFUL. THEY STATE IT'S WATER INTRUSION TO THE CONNECTORS AND IS NOT COVERED UNDER THE MANUFACTURE WARRANTY AND TO FILE A CLAIM WITH MY AUTO INSURANCE COMPANY. THEY CANNOT PROVIDE ANY DIAGNOSTIC TESTING TO CONCLUDE THEIR WATER INTRUSION TO THE CONNECTOR'S THEORY. WE HAD A RAINSTORM THE DAY BEFORE I BROUGHT THE VEHICLE IN TO THEM. THEY ARE USING WATER INTRUSION DAMAGE AS A SCAPEGOAT TO FIXING THE REAL ISSUE WHICH IS A DEFECT TO THE POWERTRAIN CONTROL MODULE. FORD DID HOWEVER PROVIDE ME A WRITTEN ESTIMATE OF REPAIR FOR $33,160.42. THIS IS ABSURD AND IS MORE THAN THE CAR IS EVEN WORTH. THESE CARS CONTINUE TO HAVE THIS ISSUE DESPITE OF THE RECALL THEY HAD FOR THIS PROBLEM. FORD FOCUS ELECTRIC VEHICLES THAT WERE NOT PART OF THE ORIGINAL RECALL IN NOVEMBER 2013 ARE EXPERIENCING THE SAME COMPLETE LOSS OF POWER BECAUSE THE ISSUE HAS NOT BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10786072October 26, 2015
POWER TRAIN
THIS IS NEW ACCIDENT THAT OCCURRED. THIS CAR WAS PURCHASED AND DRIVING HOME STARTED LOOSING POWER, SHIFTING HARD, NOT ACCELERATING, JERKING, THE TRANSMISSION SEAMS TO WANT TO FALL APART, SHUTTERING, BANGING. I WAS ALMOST HIT WHEN THE POWER CUT OUT ON HIGHWAY. THEN WHEN I GET IN CITY, THE TRANSMISSION AGAIN LOST POWER, AND I WAS ALMOST HIT, CAR HAD TO SWERVE, THEN JOLTED AND SKIPPED IN INTERSECTION. I IMMEDIATELY TOOK IT TO FORD DEALER, THEY SAID IT WAS NORMAL AND WERE EXTREMELY RUDE AND NEGATIVE. I TOOK IT TO A SECOND FOR DEALER AND THEY INFORMED ME THAT THERE WERE OPEN RECALLS AND THEY REPROGRAMMED THE TRANSMISSION AND THAT THE VEHICLE NEEDED NEW CLUTCHES. THEY SAID THEY WILL ORDER AND IT COULD TAKE SEVERAL MONTHS. THE REPROGRAMMING MADE THE VEHICLE SIGNIFICANTLY WORSE. UNSAFE. I CONTACTED THE DEALER AGAIN, THEY SAID IT WAS NOTHING THEY COULD DO UNTIL THEY GET THE PART. I CONTACTED FORD MANUFACTURE. THEY INFORMED ME THEY WILL CONTACT THE DEALER. IT HAS BEEN TWO MONTHS AND THE DEALER, I HAVE CONTACTED THE DEALER 13 TIMES AND THEY INFORM ME IT WOULD BE SEVERAL MORE MONTHS, I CONTACT FORD MANUFACTURE AND THEY SAID THAT WHAT THERE TELLING ME IS INCORRECT AND THEY WILL CALL THEM. AGAIN, MONTHS INTO DRIVING AND UNSAFE CAR, THAT THEY KNOW IS UNSAFE, TWO DEALERS AND FORD INVOLVED I CANNOT GET ANY HELP EVEN WHEN THEY SAY THE CAR IS BROKEN. SO I'M DRIVING THIS VEHICLE AT LOW SPEED THREE DAYS AGO, TURING LEFT, IN RAIN AND GRAVEL AND THE THE TRANSMISSION SPUTTER, LOSES POWER, THEN JOLTS AND SKIPS INTO THE CURB. DAMAGING MY RIM, TIRE WAS SCRAPED AND MADE MY ALIGNMENT WORSE. I CALLED CSPD TO FILE POLICE REPORT AND NO OTHER PROPERTY OR CURB DAMAGE THEY DO NOT COME OUT. THIS AGAIN SCARED ME AND I SOLD THE CAR LAST NIGHT BECAUSE IT IS DANGEROUS TO DRIVE AND I COULD NOT GET FOR TO FIX IT. LOOSING SIGNIFICANT MONETARY TAXES, FEES, PRICE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10786167October 26, 2015
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
CAR INTERMITTENTLY STALLS WHEN THE CLUTCH PEDAL IS DEPRESSED. THIS CAN OCCUR AT A STOPLIGHT OR AT FREEWAY SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785789October 24, 2015
POWER TRAIN
DRIVING DOWNHILL AT APPROXIMATELY 50-60 MPH NEAR PAYSON, AZ, THE TRANSMISSION SUDDENLY REVVED TO 5000 RPM AND MY ACCELERATION WAS LIMITED. I HAD TO SLOW DOWN SIGNIFICANTLY BEFORE THE TRANSMISSION REACHED THE CORRECT GEAR. THE CAR ALSO SHUDDERS AND THE TRANSMISSION IS UNPREDICTABLE AND JUMPY AT SLOW SPEEDS (DRIVING THROUGH PARKING LOTS AND RESIDENTIAL AREAS). ACCELERATION IS OFTEN DELAYED AND JERKY. THIS ISSUE HAS BECOME PROGRESSIVELY WORSE OVER TIME. A GOOGLE SEARCH FOR "2014 FORD FOCUS TRANSMISSION ISSUES" REVEALS NUMEROUS COMPLAINTS AND MEDIA COVERAGE OF THIS ONGOING ISSUE. PLEASE FORCE FORD TO RECALL THESE DEFECTIVE TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785515October 23, 2015
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR JERKS AND SHAKES. ESPECIALLY WHEN TAKING OFF OR ON TURNING VEHICLE JERKS BADLY. I UNDERSTAND THAT IS WHEN AUTOMATIC TRANSMISSION IS TRYING TO SHIFT GEARS. I HAVE HAD THE CLUTCH REPLACED ONCE ALREADY. THIS CAUSES A HUGE DANGER TO ME BECAUSE IF I WOULD LIKE TO TRY TO MAKE A LEFT TURN IN FRONT OF TRAFFIC I NEVER KNOW IF MY CAR WILL GO OR RESIST. SONS DAYS ARE SO BAD THAT I JUST GIVE UP DRIVING BECAUSE IT FEELS AS IF MY CAR WILL STALL. THIS IS NOT WHAT YOU EXPECT A CAR THAT YOU'VE BOUGHT NEW AND PAID THOUSANDS OF DOLLARS ON TO RUN LIKE DAILY. DEALERSHIP, TODAY, SAYS IT'S FINE. INITIAL ISSUES DATE BACK TO AUGUST 2014.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785679October 23, 2015
POWER TRAIN
THIS VEHICLE SHUDDERS AND STALLS OUT ON THE ROAD. WILL DO IT WHILE RUNNING, WHILE BEING STOPPED, WHILE TAKING OFF OR EVEN WHILE DRIVING. IT HAS DONE IT ON THE HIGHWAY, INTERSTATE, SIDE STREETS EVERYWHERE. IT HAS HAPPENED OVER AND OVER AGAIN AND FORD WILL HAS CHANGED THE DUAL CLUTCH ONCE AND HAVE IT SCHEDULED TO CHANGE AGAIN. THIS CAR IS VERY DANGEROUS. FORD CUSTOMER SERVICE WILL NOT ANSWER PHONE CALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785726October 23, 2015
POWER TRAIN
VEHICLE HAD A RECALL ON THE TRANSMISSION CONTROL PANEL. IT WAS RESET BY FORD DEALER IN CHAMPAIGN. NOT LONG AFTER PULLING INTO A DRIVE WAY HEARD A LOUD POP AND GAS AND BREAK WOULD NOT WORK. HAD TO HAVE TOWED TO FORD, AND THEY ENDED UP ORDERING A REPLACEMENT PART. THEY THEN REPLACED THE TRANSMISSION CONTROL PANEL. I AM STILL HAVING ISSUES AND MY CAR IS ONLY 13 MONTHS OLD. WHEN I AM AT A STOP SIGN AND PRESS THE GAS THE CAR STARTS KICKING BEFORE IT WILL TAKE OFF. THE CAR MAKES GRINDING SOUNDS AND THE GEAR NEEDLE IS UNSTABLE (TACHOMETER). THE PROBLEM HAS NOT BEEN FIXED I HAVE A FOLLOW-UP APPOINTMENT BUT THEY KEEP TELLING ME IT'S FINE AND I HAVE TO DRIVE IT 1,000 MILES BEFORE I WILL KNOW IF PROBLEM IS FIXED. THERE IS A LAWSUIT GOING ON AND APPEARS TO BE A DANGEROUS PROBLEM AND DO NOT WANT TO RISK GETTING HURT/ACCIDENT OVER THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785319October 22, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE FROM A TRAFFIC LIGHT, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS RECENTLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785443October 22, 2015
POWER TRAIN
2014 FORD FOCUS WITH AUTO TRANSMISSION. THIS PROBLEM STARTED FROM DAY 1 WHEN I BOUGHT IT AND CONTINUES TO PRESENT. CAR SHUDDERS UNDER SLOW ACCELERATION - LIKE FROM A STOP OR SLOWLY GOING OVER SPEED BUMPS OR AFTER MAKING A TURN OR GOING SLOW IN SCHOOL ZONE OR GOING SLOW IN ANY SPEED RESTRICTED AREA. IT IS ALMOST LIKE SOMEONE THAT IS LEARNING HOW TO START OUT FROM A STOP WITH A MANUAL TRANSMISSION (FEELS LIKE GAS, BRAKE, GAS, BRAKE, GAS BRAKE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10785023October 21, 2015
POWER TRAIN
THIS CAR'S TRANSMISSION IS NOTHING BUT TROUBLE. IT GETS STUCK IN GEAR AT TIMES WHERE I TRY TO GET GOING FROM A STOP. DANGEROUS AT TIMES AS I HAVE GOTTEN STUCK TRYING TO PULL OUT INTO AN INTERSECTION WHICH HAS BEEN SCARY. I HAVE ALSO GOTTEN STUCK IN REVERSE. THIS CAR SHUTTERS IN STOP AND GO TRAFFIC, AND HAS OVERHEATED IN TRAFFIC AS WELL CAUSING ME TO PULL OVER. I'M FED UP AND WOULD DIG MORE INTO IT BUT I DON'T HAVE THE TIME OR MONEY TO DO SO WHICH IS FRUSTRATING AS I AM MAKING PAYMENTS ON THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783812October 20, 2015
POWER TRAIN
HAD THE CAR SINCE AUGUST 2014 AND OVER PAST FEW MONTHS (CURRENTLY AT 19K MILES) IT EXPERIENCES A VERY BAD "STUTTER" IN ACCELERATION AT LOW SPEEDS, FROM A STOP, AND/OR IN STOP AND GO TRAFFIC. VEHICLE DOES NOT ACCELERATE AT FIRST WHEN PRESSING THE GAS, AND YOU CAN FEEL IT STUTTER SEVERAL TIMES BEFORE THE ENGINE POWER IS APPLIED TO THE TRANSMISSION AND THE CAR STARTS TO GO. THIS IS VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783585October 20, 2015
POWER TRAIN
TRANSMISSION SHUDDERS WHEN SHIFTING AT LOW SPEEDS. COMPUTER HAS BEEN RESET 3 TIMES AFTER FORD RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10783472October 19, 2015
ENGINE
THE ENGINE OVERHEATS FOR NO REASON AND AS A RESULT THE CAR SHUTS OFF. TOOK THE CAR TO FORD AND WAS TOLD DUE TO IT BEING A DUAL CLUTCH TRANSMISSION THERE IS NOTHING UNDER THE HOOD TO COOL THE ENGINE DOWN AND TO JUST PUT THE HOOD UP FOR 20 MINUTES AND IT IS FINE. THIS HAS HAPPENED 3 TIMES NOW IN STOP AND GO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782574October 15, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V005000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10782130October 14, 2015
POWER TRAIN
AUTO HAS BEEN SHUTTERING , SOMETIMES LOUNGING, AND SLOW ACCELERATION. TOOK CAR FOR REGULAR MAINTENANCE AND REPORTED IT. DEALER SAID THEY WOULD BE EXTENDING MY WARRANTY AS THIS IS A KNOW PROBLEM. (I KNOW 4 DIFFERENT PEOPLE WITH SIMILAR ISSUE). AFTER TAKING CAR IN FOR SERVICE, THE DIAGNOSIS WAS BAD CLUTCH ASSEMBLY. NEXT DAY RECEIVED CALL SAYING FORD MOTOR IS SAYING THIS IS NOT A COVERED CAR FOR THIS ISSUE, EVEN THOUGH IT THE SAME ISSUE MANY OTHERS HAVE REPORTED. CURRENTLY DRIVING A CAR THAT COULD BE DANGEROUS AS IT IS NOT CONSIST ON ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781571October 13, 2015
POWER TRAIN
I HAVE HAD MY CAR TO FORD FOR MY TRANSMISSION PROBLEM 3 TIMES! HESITATION/SHUDDER WHEN ACCELERATING. FORD CLAIMS THIS IS NORMAL? SHOULD NOT BE THE CASE WHEN DRIVING. THEY WILL NOT "FIX" THE PROBLEM. A CAR SHOULD NOT OPERATE THAT WAY WITH NO RESOLUTION. MY CONCERN IS THIS HAS A POTENTIAL OF BEING A SAFETY ISSUE. THIS CAR IS AN AUTOMATIC. IT IS DIFFICULT OPERATING THE CAR ON HILLS, CAR ROLLS BACKWARD WHEN ACCELERATING!! CAR IS STILL NEW AND IN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781618October 13, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH UP A HILL, THE VEHICLE SHOOK VIOLENTLY AND LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CHIP NEEDED TO BE UPDATED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781590October 13, 2015
POWER TRAIN
TRANSMISSION SHUDDERS, LURCHES, STALLS, FAILS TO SHIFT, WILL TAKE OFF, AND THEN SUDDENLY STOP IN TRAFFIC. CURRENTLY 31,000 MILES, ISSUES BEGAN WITH 15,000 MILES. IN FIRST SECOND AND THIRD GEAR, THE CAR WILL EITHER SHUDDER OR LURCH OUT SUDDENLY NO MATTER THE SPEED. AT TIMES IT WILL LUNGE FORWARD AND COME TO A STOP WHILE TRYING TO UPSHIFT, SUDDENLY, IN THE MIDDLE OF INTERSECTIONS AND AT STOP SIGNS. THIS HAS CAUSED ME TO NEARLY REAR-END OTHER DRIVERS, AND OTHER DRIVERS TO NEARLY REAR END ME. IT HAS ALSO CAUSED ME TO COME TO ALMOST A COMPLETE STOP IN ONCOMING TRAFFIC AFTER LEAVING A STOP SIGN. YOU MUST COMPLETELY LET OFF THE GAS, AND THEN SLOWLY ACCELERATE UNTIL THE CAR CATCHES A GEAR AND CAN GET MOVING AGAIN. SOMETIMES THIS DOES NOT ALWAYS HAPPEN SOON ENOUGH BEFORE ONCOMING TRAFFIC REACHES ME. MY CAR HAS ALREADY BEEN RE-PROGRAMMED, AND I'M AWAITING AN 8-12 WEEK RECALL FOR A CLUTCH. WAS TOLD BY THE DEALERSHIP THAT THIS IS NORMAL BEHAVIOR FOR A MANUAL TRANSMISSION. I'VE DRIVEN MANUALS ALL MY LIFE, AND THEY DIDNT NEARLY KILL ME. BEFORE THIS CAR, I PURCHASED A 2013 FORD FIESTA, IT HAS THE SAME ISSUES. AFTER REPLACING THE CLUTCHES FAILED TO FIX THE SAFETY ISSUES. I TRADED IT ON THE FOCUS THINKING I HAD A LEMON. NOW I'M HAVING THE SAME SAFETY ISSUES AS BEFORE. I LET THE DEALERSHIP KNOW THIS MORNING THAT THE CAR WAS A DEFINATE SAFETY CONCERN, AND I GOT NO RESPONSE. I WANT THIS ON RECORD IN CASE OF AN ACCIDENT THAT CAUSES INJURIES. I'M NOT SAFE DRIVING THIS CAR ON THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781765October 13, 2015
POWER TRAIN
19K MILES AND 2 YEARS INTO HAVING THIS CAR -- "STOP SAFELY NOW" SHOWS UP WITH A RED TRIANGLE ON THE DASHBOARD AND THE CAR SUDDENLY LOSES POWER WHILE DRIVING. IT HAPPENED TO ME ON FREEWAY WITH KIDS ON BOARD AND WAS VERY SCARY. FORD WOULD NOT HELP. MY CAR IS NOT ON RECALL LIST THOUGH THIS IS EXACT SAME ISSUE REPORTED ON NHTSA WEBSITE ABOUT THIS CAR. DEALER IS SUPER BUSY AND I DON'T EXPECT MY CAR TO BE LOOKED AT FOR DAYS. ITS REALLY FRUSTRATING TO BE HELD HOSTAGE ON THIS, BEING STUCK WITH NO CAR TO COMMUTE TO MY WORK WITHOUT ABSOLUTELY ANY FAULT OF MINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10781486October 12, 2015
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
VEHICLE HAS HAD A RED FLUID LEAK FOR QUITE SOME TIME. THE CAR HAS BEEN BACK TO THE DEALERSHIP FOR THIS ISSUE MANY TIMES AND CURRENTLY FILING LEMON LAW ARBITRATION. THE CAR HAS BEEN OUT OF COMMISSION FOR 55 DAYS ALTOGETHER SINCE IT'S PURCHASE IN JANUARY THIS YEAR DUE TO THE FLUID LEAK WHICH SEEMS TO BE MORE OF COOLANT THAN ANYTHING ELSE. IT IS BURNING OIL AND OR LOSING IT SOMEWHERE THAT ISN'T VISIBLE. IT ALSO HAS HAD ELECTRICAL PROBLEMS WITH STARTING AS WELL AS THE RADIO CLOCK AND PRESETS ALL RESETTING AFTER SITTING FOR MORE THAN 24 HOURS. I HAVE HAD TO HAVE THE SUNROOF RESALES AFTER IT HAD LEAKED FOR OVER TWO MONTHS AND THE DEALERSHIP WASN'T ABLE TO FIND THE LEAK. THE FRONT END MAKES HORRIBLE NOISES WHEN DECELERATING. IT GRINDS AND WHINES AS IF SOMETHING IS ABOUT TO BLOW UP. I'VE TAKEN IT INTO THE DEALER FOR ALL OF THESE CONCERNS AND ONLY ONE OF THEM HAS BEEN RESOLVED FULLY. I'M VERY DISAPPOINTED IN MY PURCHASE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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