Ford Focus Complaints

22,326 consumer complaints on file.

#890084June 11, 2001
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE TRAVELING NOTICED RADIATOR FLUID LEAKING. CONSUMER HAD VEHICLE SERVICED. TECHNICIAN STATED RADIATOR NEEDED TO BE REPLACED DUE TO A HOLE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889957June 7, 2001
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING AT ANY SPEED AND WITHOUT PRIOR WARNING VEHICLE DIES OUT. ALSO, VEHICLE FAILS TO RESTART. CONSUMER HAS CONTACTED DEALER ON FIVE DIFFERENT OCCASIONS. DEALER DETERMINED CAUSE WAS DUE TO DIRT BUILD UP IN FUEL PUMP. PROBLEM HAS REOCCURRIED. PLEASE PROVIDE ANY FURTHUR DETAILS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889990June 7, 2001
STEERING
WAS MAKING A TURN AFTER SLOWING DOWN AND STEERING WHEEL LOCKED UP. VEHICLE CONTINUED IN SAME DIRECTION. THEN, APPROXIMATELY 1 MINUTE LATER STEERING WOULD UNFREEZE. HAVE BEEN HAVING SAME PROBLEM SINCE VEHICLE BOUGHT NEW. IT WAS AN INTERMITTENT PROBLEM. HAVE TAKEN TO DEALERSHIP 3 TIMES. WAS INFORMED BY MECHANIC CAUSE OF STEERING LOCK UP COULD NOT BE FOUND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561482June 6, 2001
STRUCTURE:BODY:DOOR
THE DOOR PANEL FAILED. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746506June 6, 2001
SEATS
MY FOCUS WAS STRUCK FROM THE REAR ON I-75 BY A LARGE PICKUP TRUCK. AT THE INSTANT OF COLLISION, THE DRIVERS SEAT COLLAPSED. THE SEAT BELT SYSTEM WORKED PERFECTLY, BUT THE COLLAPSE OF THE SEAT RESULT IN WHIPLASH AND LOSS OF CONTROL OF THE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#746513June 6, 2001
AIR BAGS:FRONTAL
WHILE TRAVELING AT LESS THAN 1 MPH, LIGHTLY STRUCK THE REAR OF THE CAR IN FRONT OF ME. AIR BAGS DEPLOYED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889898June 6, 2001
SUSPENSION:FRONT
FRONT INDEPENDENT SUSPENSION IS RUSTING ONLY AFTER HAVING VEHICLE FOR TWO MONTHS. CONTACTED DEALER , AND THE DEALER WAS NOT WILLING TO DO ANYTHING.*AK THE SUSPENSION IS TOTALLY RUSTY US IF IT HAD BEEN EXPOSED TO A SALT OR CORROSIVE ENVIRONMENT. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561453June 4, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
THE CONSUMER LOST CONTROL OF THE VEHICLE WHILE DRIVING, AFTER THE ACCIDENT THE CONSUMER RECEIVED THREE RECALLS ONE OF WHICH (OOS31) WAS FOR INSUFFICIENT WHEEL BEARING CLAMP LOAD, THE CONSUMER BELIEVES THIS DEFECT CAUSED THE ACCIDENT, THE CONSUMER SUSTAINED SOME BRUISING FROM THE ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746367June 4, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WATER IN THE ENGINE, TECHNICIAN COULD NOT FIND ANY MECAHNICAL REASON FOR IT TO GET IN THERE, NEED A BRAND NEW ENGINE, WARRANTY WILL NOT COVER IT, ESTIMATE IS $4000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746327June 3, 2001
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
FORD BLUE OVAL CERTIFIED DEALER PERFORMED RECALL 00V41100 . ONWER NOTICE RATTLE IN TRUNK LID WHEN OPENING OR CLOSING , MECHANIC HAD LEFT BOTH TAG LIGHT BULBS OUT AND THEY WHERE MOVING AROUND IN TRUNK LID. OWNER MADE REPAIR AND NOTIFY DEALER WHEN TAKING VEHICLE BACK FOR OTHER REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746329June 3, 2001
STRUCTURE:FRAME AND MEMBERS
FORD BLUE OVAL CERTIFIED DEALER PERFORMED SAFETY RECALL # 00V218000. SINCE RECALL SEVERAL INTERIOR TRIM PIECES HAVE COME OFF AND NOTICE OTHERS INSTALL INCORRECTLY. OWNER PAID NON FORD DEALER TO REINTALL PARTS BECAUSE OF LACK OF CONFIDENCE IN DEALER.SOME PARTS BECAUSE OF BEING INSTALL INCORRECTLY ARE NOW DAMAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746331June 3, 2001
VISIBILITY:WINDSHIELD
FORD BLUE OVAL CERTIFIED DEALER MADE TWO ATTEMPS TO STOP LEAK THROUGH HEAT/AC AIR DUCT. AFTER SECOND ATTEMP OWNER WAS DRIVING HOME AND NOTICE COWLING AT BASE OF WINDSHIELD HAD COME LOSE. OWNER PAID NON FORD DEALER TO MAKE REPAIR AFTER THIS BECAUSE OF LACK OF CONFIDENCE IN FORD DEALER. PARTS DAMAGE FROM BEING INSTALL INCORRECTLY AND DEALER MADE A MESS WITH STICKY NON DRYING SEALER WHICH WAS USED BETWEEN WINDSHIELD AND COWLING. OWNER NOW HAS NO CONFIDENCE IN THIS FORD FOCUS , FORD OR IT'S DEALERS .*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746333June 3, 2001
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FORD BLUE OVAL CERTIFIED DEALER MADE TWO ATTEMPS TO FIX CASSETTE PLAYER AND STILL DOES NOT WORK CORRECTLY. TAPE DECK WILL TURN ON BY ITSELF WHEN KEY IS THE OFF POSTION OR NOT EVEN IN THE SWITCH. DEALER INSTALLED RECONDITION UNIT , OWNER UPON PICKING CAR UP NOTICE IT DID THE SAME THING DEALER TOOK ANOTHER LOOK AT UNIT. OWNER ASKED DEALER TO NOT INSTALL ANOTHER UNLESS IT WOULD SOVLE PROBLEM , OWNER HAS NO CONFIDENCE IN DEALER TO WORK NEATLY WITH OUT CAUSING MORE PROBLEMS. DEALER LEFT SECOND UNIT IN PLACE . OWNER WILL ACCEPT THIS IS A PROBLEM FORD DOES NOT HAVE A ANSWER TO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746274June 1, 2001
SEATS
THE REAR SEAT IS STAINED EACH TIME YOU PUT IT DOWN- THERE ARE SOME BLACK BRACKETS THAT SLIDE UP ONTO THE SEAT AND THEY LEAVE HIDEOUS BLACK MARKS ON THE FABRIC IN 8 PLACES AS WELL AS ON THE CLOTHES OF THE NEXT PERSON TO SIT THERE. MY DEALER REPLACED MY BACK SEAT FABRIC BUT FAILED TO REPAIR THE CAUSE OF THE PROBLEM. IT MAKES ME ESPECIALLY ANGRY THAT I PAID $17,000+ FOR A CAR AND I HAVE TO PUT A SHEET DOWN TO HAVE ANYONE SIT IN THE BACK SEAT. I WANT FORD TO FIX THE PROBLEM AND REPLACE THE FABRIC ONE LAST TIME. ALSO, MY FRIEND MARGARET HAS THE EXACT EXACT SAME CAR AND HERS DOES IT AS WELL. WE HAVE SPOKEN TO OTHER FOCUS OWNERS THAT HAVE GOTTEN NO RESOLUTION FROM THEIR DEALER. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889453May 31, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN BRAKES WERE APPLIED UNDER NORMAL CONDITIONS, BRAKE PEDAL WAS NORMAL AND BRAKES DID NOT CATCH, RESULTING IN EXTENDED STOPPING DISTANCE. DEALER HAS INSPECTED AND REPAIRED VEHICLE; BUT, BRAKES GRIND WHEN APPLIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#561379May 30, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE, WHEELS:LUGS/NUTS/BOLTS/STUDS
ENGINE STALLS WHILE DRIVING, DEALER DOES NOT KNOW WHY THIS HAS HAPPENED AND DOES NOT KNOW HOW TO CORRECT IT, POSSIBLY ENGINE OR COMPUTER RELATED. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#889397May 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
WHILE DRIVING WOULD STEP ON BRAKE PEDAL, AND THE BRAKES WILL MAKE NOISE. PADS HAD WORN OUT AND WERE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746107May 30, 2001
TIRES
I BOUGHT A NEW FOCUS 01 IN OCTOBER 00. YESTERDAY, I RECOGNIZED ON THE RIGHT REAR SIDE A SIGNIFICANT BUBBLE. MOREOVER, I CHECKED ALL OTHER TIRES, AND ALL THREE REMAINING TIRES HAD DEFORMATIONS AT THE THREADS. I TOOK PICTURES OF ALL THE TIRES AND CAN PROVIDE IF REQUIRED. I SHOWED THEM TO MY COWORKERS, AND THEY DID COMMENT THAT THIS WAS UNUSUAL FOR THEM TOO. AFTER WORK, I BROUGHT MY CAR TO MOONTOWNSHIP FORD DEALER IN PITTSBURGH, THEY JUST SAID EXCEPT THE BUBBLE SUCH FORMATIONS COULD OCCUR, THEY SAID THEY WERE USUAL INDENTATIONS. MOREOVER, I ALSO CALLED IN THE MORNING MY DEALER (PARKWAY EAST FORD). ONE SERVICE MAN SAID THAT THEY HAD A SIMILAR CASE WITH FOCUS RIGHT AT HAND. BUT I FORGOT TO GET THE SERVICE MAN'S NAME. THE NEXT TIME I CALLED THEM, NOBODY KNEW OF SUCH AN OCCURANCE, WHICH REALLY DISTURBED ME. THE BUBBLE AND THE SO CALLED HUGE EXPECTED "INDENTATIONS" FOR SUCH A NEW CAR IS REALLY UNEXPECTED AND I HOPE THIS INFORMATION IS HELPFUL AND ENOUGH FOR YOU. HOPE YOU CAN HELP ME WITH THIS ISSUE. *AK (TIRESIZE: P185/65R14)( DOT NUMBER: TIRE SIZE: P185/65R14 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746126May 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES SEEM SOFT AND THERE IS SQUEAKING. TOOK TO DEALER AND THEY REPLACED BRAKE SHOES. PROBLEM RETURNED 1 DAY LATER AND IS WORSE THEN WHEN I TOOK IN FOR SERVICE. I CALLED DEALER AGAIN AND THEY TOLD ME TO BRING IT BACK IN. SERVICE MANAGER SAID THAT HE HAD 3 CARS IN THERE FOR THE SAME PROBLEM. HE SAID THAT "FORD WAS AWARE OF THE PROBLEM, THEY WERE WORKING ON WHY THIS WAS HAPPENING AND IT WAS ONLY A SHORT TERM PROBLEM."*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#746023May 28, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:COOLING SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM:STARTER ASSEMBLY
THIS VEHICLE IS CLEARLY ONE OF MULTIPLE PROBLEMS AND SHOULD BE INVESTIGATED. ENGINE COOLING, TRANSMISSION BRAKING AND STARTER ISSUES. FORD PROTECTING SELF AS USUAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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