Ford Focus Complaints

22,326 consumer complaints on file.

#752575September 25, 2001
STEERING:LINKAGES
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#896605September 20, 2001
AIR BAGS:FRONTAL
WHILE DRIVING 25 TO 30 MPH AND MAKING A LEFT HAND TURN TURN WAS TO WIDE, AND RIGHT SIDE HIT CURVE, AND LEFT SIDE OF HIT A TREE. UPON IMPACT, NONE OF THE AIRBAGS DEPLOYED.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#896553September 19, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WOULD SHUTDOWN WITHOUT WARNING WHILE DRIVING. VEHICLE BEEN TODEALER SHOP ON THREE OCCASIONS, AND STILL UNABLE TO RESOLVE PROBLEM. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION ON THIS MATTER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752362September 19, 2001
TIRES:TREAD/BELT
COMPLETE TREAD SEPARATION - I HAVE THE TREAD. *AK (TIRESIZE: P195/60TR1)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752392September 19, 2001
TIRES
WE WERE ON VACATION AND 75MPH ON I-80, IN BIG SPRINGS NE, OUR REAR LEFT TIRE BLEW OUT. OUR CAR SWERVED ALL OVER THE ROAD BUT LUCKY FOR US IT WAS 2:30PM ON JULY 4TH AND TRAFFIC WAS LIGHT. AFTER GETTING CONTROL OF THE CAR WE PULLED UP THE NEARBY EXIT RAMP TO A TRUCK STOP. THE TRUCK SERVICE TECHNICIAN CHANGED OUR TIRE AND PUT ON THE SPARE. THE CLOSEST GOODYEAR TIRE RETAILER OPEN ON 4TH OF JULY, WAS WALMART 150 MILES AWAY. WE HAD TO DRIVE UNDER 50MPH ON A 70MPH HIGHWAY FOR THAT 150 MILES, FINALLY ARRIVING IN KEARNEY NEBRASKA AT 7:30PM. IT SEEMED IMPOSSIBLE THAT WE WOULD NEED TIRES SO SOON. ALSO, KNOW THE TIRES HAVE BEEN ROTATED AT A FORD DEALER EVERY 5000 MILES (AS PER MY WARRANTY) THE TIRE TECHNICIAN AT WALMART INFORMED US THAT THE TIRES WERE DAMAGED BY A DEFAULT IN THE CAR. HE SAID THAT FORD TWEEKS THE ALIGNMENT ON THEIR CARS TO IMPROVE HANDLING AND THAT SOMETIMES THAT TWEEKING CAUSES UNUSUAL TIRE WEAR. ALSO, HE INFORMED US THEY ARE 65,000 MILE TIRES AND SHOULD NOT BE WORN THROUGH IN 20,000 MILES. HE ALSO POINTED OUT WEAR ON THE INSIDE OF THE OTHER BACK TIRE AND TOLD US WE WOULD NOT MAKE IT HOME DRIVING ON THAT TIRE. FACED WITH FEW CHOICES, WE PURCHASED 2 NEW TIRES SO WE COULD DRIVE HOME TO ST. LOUIS. THE TOTAL COST FOR THIS WAS $177.10. UPON RETURN TO ST. LOUIS I IMMEDIATELY TOOK THE CAR INTO MCMAHON FORD AND AFTER 3 DAYS, DOUG SUCHER INFORMED ME THAT THE CAMBER WAS AT 9 WHICH WAS DANGEROUSLY NEAR AN UNSAFE READING. HE ALSO TOLD ME THERE WAS NO REPAIR AVAILABLE FOR THIS PROBLEM. I WAS TOLD THE VEHICLE ALSO NEEDS NEW BRAKES DUE TO THIS DEFECT. FURTHERMORE, HE SAID HE CONTACTED THE ENGINEERS AT FORD AND THEY ARE AWARE OF THE PROBLEM BUT HAVE NO SOLUTION AT THIS TIME. HE DID CONFIRM THAT THE WEAR ON THE TIRES WAS CAUSED BY THE IMPROPER CAMBER SETTING AND WE WOULD CONTINUE TO GO THRU TIRES AND BRAKES AT AN UNUSUAL RATE. HE ALSO SAID THIS IS A PROBLEM ON ALL FOCUS MODELS AND THEY ARE DOING TIRE REPLACEMENTS ONLY ON THE 2001 MODELS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896527September 19, 2001
SUSPENSION:MULTIPLE AXLE, TIRES
TIRES ON VEHICLE IS WEARING DOWN. REAR WHEEL BEARING WENT BAD AND HAD TO REPLACE THEM. TIRES HAD BEEN REPLACED TWICE. CONTACTED DEALER, AND DEALER STATED NEVER HEARD OF PROBLEM BEFORE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896469September 18, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHEN APPLYING BRAKES PEDALWENT ALL THE WAY TO THE FLOOR AND THERE WAS NO CONNECTION. DEALERSHIP WAS AWARE OF PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752261September 16, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
I WAS DRIVING DOWN A MAIN ROAD, WHEN A CAR SUDDENLY SWERVED IN FRONT OF ME. I WAS ONLY DRIVING ABOUT 25-28MPH, YET THE BRAKES WOULD NOT STOP, THOUGH I PRESSED DOWN ON THEM. LUCKILY, THE DRIVER WHO HAD SWERVED IN FRONT OF ME, NOTICED THAT I WAS UNABLE TO STOP, SO SHE SPED UP CONSIDERABLY. IF IT WOULDN'T HAVE BEEN FOR THAT, I WOULD HAVE DEFINITELY CRASHED INTO HER. I HAVE REPORTED THIS BRAKE PROBLEM TO THE DEALERSHIP ON SEVERAL OCCASIONS AND THEY TELL ME THAT THEIR "ALL POINTS CHECK" INDICATES THAT EVERYTHING IS OKAY. TWO WEEKS AFTER I PURCHASED MY CAR, IT BEGAN MAKING EXTREMELY LOUD SQUEAKING NOISES WHEN THE BRAKES WERE PRESSED. YET, NO ONE WANTS TO HELP ME. I TOLD THEM THAT I WANTED ANOTHER CAR, BECAUSE THIS VEHICLE IS OBVIOUSLY DEFECTIVE AND THEY TOLD ME THAT I'D HAVE TO PAY $3,000 TO BREAK MY LEASE. I EXPLAINED THAT IT IS NOT FOR LUXURY REASONS THAT I WANT MY VEHICLE REPLACED, BUT FOR SAFETY REASONS. THEY STILL CONTINUE TO BULLY ME AROUND, BECAUSE I'M A YOUNG, SINGLE FEMALE. THOUGH THIS CAR HAS SO MANY PROBLEMS, I SOMETIMES CHOOSE TO DISREGARD THEM, BECAUSE I WOULD PREFER TO AVOID ANY INTERACTION WITH THE DEALERSHIP. THEY ARE SO MANIPULATIVE AND HEARTLESS. PLEASE DOCUMENT THIS, AS I HAVE COMPLAINED MANY TIMES, TO NO AVAIL. THANK YOU.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896342September 14, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE BEEN SERVICED BY THE DEALERSHIP NUMBEROUS TIMES. HOWEVER, WHILE TRAVELING APPROXIMATELY 25 MPH CONSUMER APPLIED BRAKES WHICH TEMPORARILY SLOWED DOWN VEHICLE TO AN UNKNOWN SPEED. THEN, BRAKE PEDAL WENT TO THE FLOOR, AND BRAKE SYSTEM FAILED. VEHICLE CRASHED INTO ANOTHER VEHICLE, CAUSING FRONT END DAMAGE. ALSO, DRIVER SUSTAINED NECK/ HEAD INJURIES/ CRACKED RIBS, AND DISLOCATED SHOULDER. IN ADDITION, BOTH FRONTAL AIR BAGS FAILED TO DEPLOY, BUT SPEED OF IMPACT WAS UNKNOWN. PLEASE PROVIDE ANY ADDITIONAL INFORMATION / ATTACHMENTS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896214September 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
WHEN APPLYING BRAKES THERE WAS A SQUEAKING SOUND. DEALER REPLACED FRONT PADS, AND IT DID NOT REMEDY PROBLEM. ON 11 SEP 2001, WHILE APPLYING BRAKES PEDAL WENT TO FLOOR. DEALER REPLACED FRONT AND REAR PADS AND ROTORS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#752117September 12, 2001
ELECTRICAL SYSTEM:WIRING
CAR STALLED WHILE AT A STOP SIGNAL, THEN RE-STARTED, THEN STALLED AGAIN AND FIRE WAS SEEN COMING FROM UNDER THE HOOD. EXTINGUISHED BY TOWELS AND WATER. DAMAGE NOTED TO BE A MELT-DOWN AT BATTERY AND BOTH POS AND NEG CABLES. SOME MELTED AND BURNED COMPONENTS ADJACENT. INSURANCE FIRE INVESTIGATOR NOTED DAMAGE IN STARTER AREA.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752119September 12, 2001
AIR BAGS:FRONTAL
AIR BAGS DEPLOYED DURING A MINOR REAR END ACCIDENT. VEHICLE SPEED WAS AT 10MPH OR LESS. THERE WAS NO SHEET METAL DAMAGE TO EITHER VEHICLE, NOTT EVEN A SCRATCH ON THE BUMPER OF EITHER VEHICLE. WHEN THE BAGS DEPLOYED, MY SPOUSE WAS INJURED BY THE FLYING WINSHIELD GLASS THAT WAS SHATTERED BY THE AIRBAGS. SHE REQUIRED 6 STICHES TO HER TOE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752128September 12, 2001
ELECTRICAL SYSTEM:IGNITION
CAR STALLED WHILE AT A STOP SIGNAL, THEN RE-STARTED; AFTER 25 YDS CAR STALLED AGAIN AND FIRE APPEARED FROM UNDER THE HOOD. EXTINGUISHED BY TOWELS AND WATER. DAMAGE NOTED TO BE A MELT-DOWN AT BATTERY AND BOTH POS AND NEG CABLES. SOME MELTED AND BURNED COMPONENTS ADJACENT. INSURANCE FIRE INVESTIGATOR NOTED DAMAGE IN STARTER AREA. *AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#752051September 11, 2001
AIR BAGS:FRONTAL
BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED WHILE CAR WAS STOPPED - THE CAR IN FRONT WAS BUMPED BUT I'M SURE IT WAS AFTER THE AIRBAGS WENT OFF. WHILE THERE IS A POSSIBILITY THAT I BUMPED THEM FIRST I BARELY BUMPED THEM - I NEVER LET MY CLUTCH OUT OR GAVE THE CAR GAS - NEITHER CAR SHOWED ANY DAMAGE, OTHER THAN OURS WHICH SHOWS ONLY AIRBAG DAMAGE. THE POLICE WERE CALLED - THE OFFICER NOTED THAT THERE WAS NO DAMAGE OTHER THAN THE AIRBAGS. OUR QUESTION IS WHY DID THEY GO OFF? OTHER THEN BEING SCARED AND STUNNED FOR A FEW MOMENTS, MY LEFT ARM SUFFERED, BRUISES AND BURNS FROM THE AIRBAG. THE CAR HAS BEEN AT A DEALERSHIP IN NJ FOR ALMOST 2 WEEKS - THEY STATE IT CANNOT BE TOUCHED UNTIL THE LEGAL DEPT OF FORD CONTACTS US . *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#752052September 11, 2001
SEAT BELTS:FRONT:RETRACTOR
SEAT BELT/SHOULDER RESTRAINT FAILED TO RESTRAIN FRONT SEAT PASSENGER IN COLLISION. AIR BAG DEPLOYED, BUT THE FRONT SEAT PASSENGER'S SEAT RESTRAINT FAILED TO HOLD PASSENGER IN SEAT. PASSENGER HIT THE WINDSHIELD.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#896096September 10, 2001
TIRES:SIDEWALL
FIRESTONE, FIREHAWK GTA, P195/60R15, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2001, FORD, FOCUS WITH 22000 MILES. WHILE DRIVING 60 MPH RIGHT REAR TIRE HAD A BLOWOUT. NO INJURIES.*AK NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896095September 10, 2001
TIRES:SIDEWALL
FIRESTONE, FIREHAWK GTA, P195/60R15, DOT UNKNOWN, ORIGINAL EQUIPMENT ON A 2001, FORD, FOCUS WITH 20000 MILES. WHILE DRIVING 30 MPH RIGHT FRONT TIRE HAD A BLOWOUT. AT 30 MPH, LEFT FRONT TIRE HAD A BLOWOUT. NO INJURIES.*AKDOTV6V91RR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004093September 9, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH
STEERING WHEEL AND IGNITION SWITCH LOCKED UP WHILE, REPAIR/REPLACE IGNITION SWITCH THREE TIMES. AUTOMATIC TRANSMISSION SHIFTER WILL NOT COME OUT OF PARK POSITION, TRUNK WILL NOT CLOSE PROPERLY, FRONT BRAKE DISK PADS HAD TO BE REPLACE, BECAUSE THE PADS SEPARATED FROM THE BACKING PLATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#896011September 7, 2001
WHEELS:LUGS/NUTS/BOLTS/STUDS
WHILE DRIVING ONE OF THE WHEELS DISCONNECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#9004304September 6, 2001
AIR BAGS
WHILE I WAS PARKED I WANTED TO SIMULATE HOW IT WOULD FEEL HOLDING ONTO THE ASSIST HANDLE AS I WAS MAKING A SHARP LEFT TURN AND AS I DIS THIS, THE HANDLE BROKE AND HALF OF IT DETACHED FROM ITS MOUNTED POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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