Ford Focus Complaints

22,326 consumer complaints on file.

#8000834December 17, 2001
SUSPENSION
VEHICLE WOULD MAKE A LOUD NOISE AND VIBRATE WHEN DRIVING 25 MPH OR MORE. DEALER WAS NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8000836December 17, 2001
VEHICLE SPEED CONTROL
UNABLE TO DISENGAGE SPEED CONTROL WHEN USED. VEHICLE BEEN TO THE DEALER SHOP ON SEVERAL OCCASIONS, BUT PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION CONCERNING THIS MATTER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755749December 17, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, WHEELS:LUGS/NUTS/BOLTS/STUDS
MY BRAKES HAS CONSISTANTLY HAD A LOUD GRINDING NOISE. AFTER SEVERAL COMPLAINTS TO THE DEALERSHIPS AND CUSTOMER SERVICE REPS, I WAS TOLD THIS IS NORMAL. THE PROBLEM NOW IS THAT 22,000 MILES AND 1 YEAR LATER, I NEED NEW BRAKES. ALSO, THE CAR WAS RECALLED FOR WHEEL BOLTS AND NUTS. I HAVE SEEN MANY COMPLAINTS ABOUT THE EXACT PROBLEM. THERE IS NO WAY TO TELL IF YOU HAVE A PROBLEM WITH THE BRAKES BECAUSE OF THE LOUD NOISE. MY BELIEF IS THAT THE CAR IS DEFECTIVE OR POORLY DESIGNED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755596December 13, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
BRAKE SHOE WAS FOUND CRACKED AND ERODED IN MIDDLE. DEALER (LAWRENCE MARSHALL, HEMPSTEAD TX) INDICATES THAT EVEN THOUGH THIS WAS A MANUFACTURER'S PROBLEM, NO RECOURSE FOR REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755566December 12, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MY DAUGHTER WAS SO EXCITED TO BUY HER FIRST CAR. I'M NOT SURE WHY BUT SHE CHOSE A FORD FOCUS AND QUALIFIED FOR A FIRST TIME BUYER PROGRAM. AFTER A FEW MONTHS SHE STARTED HAVING BRAKE PROBLEMS. IT GOT SO BAD SHE THE CAR TO THE DEALER FOR REPAIR. THEY SAID THE NOISE WAS NORMAL. LATER SHE TOOK IT IN AND THEY TOLD HER THE BRAKE PADS WERE WARPED BECAUSE SHE DROVE THROUGH WATER AND THAT THE WARRANTY WOULD NOT COVER IT. NEXT TIME SHE WENT IN FOR WARRANTY SERVICE SHE COMPLAINED ABOUT THE BRAKES AND THEY SAID THERE WAS NOTHING THEY COULD DO ABOUT IT. SHORTLY THEREAFTER SHE HAD A ONE-VEHICLE WRECK. SHE WAS NOT HURT BUT THE CAR WAS BADLY DAMAGED. AFTER THREE ESTIMATES WE TOOK IT TO A LOCAL BODY SHOP WITH A GOOD REPUTATION FOR QUALITY WORK. THE ACCIDENT WAS DUE TO THE LACK OF ADAQUATE BRAKES AT A STOP SIGN. AT A LITTLE OVER 20,000 MILES SHE BEGAN HAVING MORE SERIOUS BRAKE PROBLEMS. AGAIN SHE TOOK IT TO THE DEALER WHO TOLD HER THE BRAKE PADS WERE BAD AND THE ROTORS NEEDED REPLACING. (AT 20,000 MILES) THEY OFFERED TO DO THE $400+ JOB FOR A 12% DISCOUNT SINCE THE JOB WAS NOT COVERED UNDER WARRANTY. SHE TOOK IT TO A BRAKE SPECIALIST WHO DID THE JOB FOR ABOUT $200. ADD ALL THE BRAKE PROBLEMS AND THE PROBLEMS WITH THE PASSENGER DOOR THAT LEAKED (THEY "FIXED IT" SEVERAL TIMES. IT STILL LEAKS. ACTUALLY, THIS CUTE LITTLE BLUE FORD FOCUS SHOULD HAVE BEEN PAINTED "LEMON YELLOW". ANOTHER THING - WHEN SHE TOOK THE CAR IN SHE TOOK A FRIEND WITH HER TO DRIVE HER TO WORK. DURING THE CONVERSATION WITH THE SERVICE MANAGER ABOUT THE PROBLEMS HE, AND I QUOTE, "TOLD THEM TO SHUT UP - HE WOULD NOT BE DOUBLE TEAMED. THEY DO NOT TEACH THAT IN CUSTOMER RELATION SCHOOL, DO THEY? DO YOU THINK THIS SAME DEALER WOULD TAKE IT IN FOR A TRADE IN?*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#6900704December 11, 2001
AIR BAGS:FRONTAL, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
CONSUMER WAS TRAVELING 30MPH ON A SIDE STREET AND A TRUCK VEERED INTO CONSUMER'S VEHICLE DIRECTION. APPLIED HIS BRAKES, AND CRASHED INTO OTHER VEHICLE. UPON IMPACT, DUAL AIRBAGS DIDN'T DEPLOY. DEALERSHIP WAS AWARE OF PROBLEM. *AK FORD MOTOR COMPANY STATED THAT THEY WERE NOT ABLE TO VERIFY ANY MANUFACTUER'S DEFECTS. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#6900616December 10, 2001
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ON HIGHWAY, AND WHEN COMING TO A STOP, AND TRYING TO GO AGAIN VEHICLE WILL NOT MOVE. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755426December 8, 2001
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DOOR LOCKS ARE INOPERABLE, SPECIALLY THE DRIVER SIDE WHICH CANNOT BE OPENED FROM THE OUTSIDE OR THE INSIDE. THE KEYLESS ENTRY DOES NOT WORK NOR DOES THE KEY OR THE LOCK LATCH. IT IS IMPOSSIBLE TO OPEN THE CAR DOOR AT THIS TIME. THE ONLY WAY TO GET INTO DRIVERS SIDE IS BY CLIMBING THROUGH THE PASSENGER SEAT. THIS IS A SERIOUS SAFETY HAZARD WHILE DRIVING OR IN THE CASE THAT VEHICLE SHOULD GET INTO AN ACCIDENT. LIVING IN LOUISIANA THIS POSES A SERIOUS THREAT IF THE VEHICLE SHOULD FALL INTO A DRAINAGE CANAL EXIT FROM THE CAR WOULD BE IMPOSSIBLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755428December 8, 2001
ELECTRICAL SYSTEM:STARTER ASSEMBLY
STARTER JUST STOPPED WORKING, BURNED THE FUSE ASSEMBLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755439December 8, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKE SYSTEM IS AGAIN FAILING. PRIVATE SHOP TOLD ME THAT THE WHOLE SYSTEM IS FAILING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755382December 7, 2001
STRUCTURE:BODY, INTERIOR LIGHTING, POWER TRAIN:AUTOMATIC TRANSMISSION, VISIBILITY:REARVIEW MIRRORS/DEVICES
NOTHING BUT PROBLEMS WITH THE CAR. FIRST NOTICED LEAK IN THE FLOORBOARD ON THE FRONT PASSENGER SIDE AS THE DEALER DETAILED CAR. INTERIOR DOME LIGHT FELL OFF SOON AFTER, FOLLOWED BY THE FUEL GATE DOOR AND THE LEFT DRIVERS SIDE MIRROR. NOW MY TRANSMISSION HAS BLOWN UP, ALL WHILE GOING 25 MPH OR UNDER, AND ALL UNDER 21,000 MILES! WE'VE HAD A MAJOR RECALL ON AVERAGE EVERY OTHER MONTH TOO. WHAT A LEMMON! *AK (TIRESIZE: P195/60R15)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899941December 6, 2001
STRUCTURE:BODY:DOOR
AUTOMATIC DOOR LOCKS CANNOT BE DISABLED. AS SOON AS SHIFTED TO EITHER REVERSE OR DRIVE , LOCKS ENGAGED. CONSUMER AND HIS WIFE ARE DIABETIC, AND WORRY IF THEY PASS OUT DURING AN ACCIDENT, THEY WOULD BE LOCKED INSIDE VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755240December 3, 2001
ELECTRICAL SYSTEM:IGNITION:SWITCH, STEERING:RACK AND PINION
TRIED TO PUT KEY INTO THE IGNITION, KEY WOULDN'T GO IT. HAD CAR TOWED TO DEALER AND IT TOOK A WEEK TO GET FIXED. HAD TO ARGUE TO GET A LOANER CAR IN THE MEANTIME AND NO ONE AT FORD WAS HELPFUL AT ALL AND INSISTED THAT THIS WAS NOT A BIG PROBLEM. SHORTLY BEFORE THIS HAPPENED, THE STEERING AND RACK AND PINION HAD TO BE REPLACED BECAUSE OF A FLUID LEAK. LAST WEEK, WHEN ATTEMPTING TO START THE CAR (IT HAD NOT BEEN STARTED ALL WEEKEND), THE ENGINE WOULDN'T TURN OVER AND THE DEALER HAD TO REPLACE THE FUEL PUMP. TODAY WHILE DRIVING TO WORK, THE STEERING WHEEL BECAME VERY LOOSE AND PULLED AWAY FROM THE STEERING COLUMN. TOOK THE CAR IMMEDIATELY TO THE DEALER AND THEY PUT IT BACK ON. HAVE HAD NOTHING BUT PROBLEMS WITH THIS CAR. LOTS OF RECALL WORK AND ALL THESE OTHER ISSUES TOO. CAR IS AT DEALER FOR SERVICE ON AVERAGE EVERY FOUR MONTHS. THIS WAS MY FIRST NEW CAR, BUT NOW I WILL NEVER BUY ANOTHER FORD AND AM GETTING RID OF THIS ONE ASAP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899721November 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER DRIVING VEHICLE FOR ABOUT AN 1/2 HOUR CONSUMER PARKED AND SHUT OFF ENGINE. AFTER ABOUT 15 MINUTES, CONSUMER RESTARTED VEHICLE WHEN BRAKES LOCKED UP, AND VEHICLE WOULD NOT MOVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755092November 29, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, POWER TRAIN:MANUAL TRANSMISSION
MANUAL TRANSMISSION MAKES CLATTERING NOISE AT IDLE SPEED. TRANSMISSION DIFFICULT TO SHIFT AND GRINDS GEARS. WHEN COMING TO A STOP, ENGINE SPUTTERS AS IF IT IS GOING TO STALL. INSTRUMENT LIGHTS FLICKER DUE TO LOW ALTERNATOR RPM. IDLE THEN INCREASES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785800November 28, 2001
VEHICLE SPEED CONTROL
CONSUMER STATES THAT THE VEHICLE EXPERIENCES RUNAWAY ACCELERATION, THIS SOMETIMES WILL OCCUR WHILE VEHICLE IS IN REVERSE, CONSUMER STATES THAT THE ONLY WAY TO GET VEHICLE BACK TO NORMAL IS BY PULLING OVER, PUTTING HER LEFT FOOT ON THE BRAKE, AND THEN PUNCHING THE GAS WITH HER RIGHT FOOT. *SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755051November 28, 2001
STRUCTURE:BODY:DOOR
WHEN CAR IS ENGAGED IN GEAR THE DOOR LOCKS SHOULD LOCK. THE DON'T. I TOOK THE VEHICLE INTO FORD AND THEY REPLACED THE FUSE THE FIRST TIME, AS THEY WERE TESTING IT THEY BLEW 2 MORE FUSES. THEY THEN REPLACED THE 2ND AND TOLD ME IT WOULD BE OK. WHEN I GOT HOME TONIGHT THE BACK PASSENGER DOOR WOULD NOT UNLOCK THE OTHER 3 DOORS DID. NOW NONE OF THE DOOR WILL LOCK OR UNLOCK WITH THE REMOTE OR WITH THE BUTTON INSIDE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#899559November 28, 2001
SUSPENSION, WHEELS:LUGS/NUTS/BOLTS/STUDS
REAR WHEELS WOBBLE WHEN CONSUMER IS DRIVING, THIS PROBLEM CAN HAPPEN AT ANY SPEED. CONTACTED DEALER, AND THE DEALER WAS NOT WILLING TO ANYTHING. *AK DEALER PERFORMED RECALL 00S55B REPAIRS. CONSUMER ADDS THAT VEHICLE PULLS TO LEFT AND STEERING WHEEL IS OFF CENTER. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785797November 27, 2001
TIRES
WHILE DRIVING AT FREEWAY SPEED THE DRIVERS SIDE TIRE FLEW ACROSS THE FREEWAY. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755000November 27, 2001
TIRES
I WAS DRIVING ON THE FREEWAY AND 1 MILE FROM WHERE I WAS SUPPOSED TO GET OFF THE HIGHWAY MY CAR STARTED TO SWERVE FROM BEHIND. I TURNED MY SIDE MIRROR TO SEE IF I COULD SEE WHAT WAS GOING ON AND WHAT I SAW FRIEGHTENED ME. MY TIRE WAS WOBBLING INSIDE THE WHEEL WELL AND BEGAN TO MAKE A METAL ON METAL GRINDING SOUND. THE CAR HAS HAD 2 RECALLS DEALING WITH THE BACK TIRE, AND EVERYONE AT THE DEALERSHIP SEEMS TO THINK THAT THIS IS JUST A COINCIDENCE. MY CAR WAS SWERVING FROM BEHIND AND THE ENTIRE WHEEL WELL WAS FILLED WITH SMOKE 'TILL I SLOWED DOWN. THIS IS OBVIOUSLY A DEFECTIVE PART OF THE CAR, ESPECIALLY AFTER SEEING THE OTHER COMPLAINTS FILED ON THE SITE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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