Ford Focus Complaints

22,326 consumer complaints on file.

#760199April 3, 2002
SUSPENSION:FRONT:WHEEL BEARING
I COMPLAINED TO THE DEALER ABOUT THE BRAKES SQUEAKING A WEEK AFTER I BOUGHT THE CAR IN OCT. OF 2000. IT HAS BEEN AN ONGOING PROBLME . MY CAR HAS BEEN IN THE SERVICE CENTER A NUMBER OF TIMES IN THE LAST YEAR AND A HALF SINCE I BOUGHT THE CAR. I ALSO MENTIONED THAT THERE A ROARING NOISE COMING FROM SOMEWHERE. THIS PROBLEM WAS NEVER ADDRESSED. THE NOISE HAD RECENTLY GOTTEN UNBEARBABLE. SO I TOOK THE CAR TO TWO INDEPENDENT CAR SHOPS AND THEY BOTH AGRRED THAT BEARINGS ARE GONE AND THAT THIS CAR SHOULD NOT BE HAVING THIS PROBLEM THIS SOON. ONE OF THE CAR SHOPS EVEN CONTACTED A FORD DEALER TO FIND OUT HOW MUCH TIME IT WILL TAKE ACCORDING TO THEIR BOOK TO FIX THIS PROBLEM AND WAS INFORMED THAT THEY DID KNOW BECAUSE THEY HAVE NEVER REPLACED ANY BEARINGS ON THESE CARS BEFORE. I AM VEYR DISAPPOINTED THAT I HAVE HAD TO GO TO GREAT LENGHTS TO HAVE THIS PROBLEM FIXED AND IT STILL HAVE NOT BEEN RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760219April 3, 2002
SUSPENSION:FRONT
WHILE TRAVELING APPROX. 65MPH, NO OBSTRUCTIONS IN HIWAY, LEFT FRONT SUSPENSION APPEARED TO BUCKLE, AS DESCRIBED BY WITNESS. CAUSING TIRE TO BLOW AND VEHICLE FALLING TO ASHPALT CAUSING MASSIVE DAMAGE TO LEFT UNDER NEATH PARTS..NOT REPORTED AS NO INJURIES..CONTACTED DEALERSHIP TO PURSUE WARRANTY..TO NO AVAIL..INSURANCE SAID THEY WOULD PAY..DEALERSHIP CLAIMED THERE WAS NO DEFECTS, I STRONGLY DISAGREE..FORTUNATLEY THE DRIVER WAS ABLE TO KEEP VEHICLE UNDER CONTROL AVOIDING ANY FURTHER INCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006782April 2, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A DRIVER'S SIDE/OFF CENTER FRONTAL COLLISION. DRIVER AND PASSENGER RECEIVED SEVERE INJURIES FROM AIR BAG DEPLOYMENT. *AKPASSENGER SUFFERED MASSIVE FACIAL ABRASIONS AND SEVERE TRAUMA TO HER LEFT EYE AS A RESULT OF THIS ACCIDENT. DRIVER SUFFERED SEVERE BURNS TO THE HANDS, AIR BAG SPEED CAUSED A DEVIATED SEPTUM AND PERMANENT EYE DAMAGE. *JG
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#8006795April 2, 2002
AIR BAGS:SIDE/WINDOW
PASSENGER'S SIDE AIRBAG STICKS OUT OF DASH. CONSUMER FEELS SLIGHTEST BUMP/ OR SUDDEN STOP MAY CAUSE AIRBAG TO DEPLOY. PLEASE PROVIDE ANY FURTHR INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006800April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKE LIGHT CAME ON. NEXT DAY, CONSUMER STARTED HEARING A GRINDING NOISE. DEALER STATED THAT THERE WERE BAD BRAKE CALIPERS ON VEHICLE. DEALER REPLACED CALIPERS. SIX MONTHS LATER, PROBLEM REOCCURRED. TOOK VEHICLE TO DEALER, AND THEY STATED THAT BRAKE PADS AND ROTORS NEEDED TO BE REPLACED. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006802April 2, 2002
SUSPENSION
WHILE DRIVING ON HIGHWAY HEARD A LOUD NOISE FROM FRONT OF VEHICLE, THEN PUPPING. LOST CONTROL OF VEHICLE/ RESULTED IN A CRASH. CAR TOTALLED. *AK
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#8006836April 2, 2002
SUSPENSION:REAR
WHILE DRIVING AT ANY SPEED REAR END ALIGNMENT IS OFF, CAUSING VEHICLE TO DRIFT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006846April 2, 2002
AIR BAGS:FRONTAL
CONSUMER REAR ENDED ANOTHER VEHICLE AT 35 MPH, NEITHER AIRBAG DEPLOYED. NO INJURIES, DAMAGE TO VEHICLE WAS $4100. ACCORDING TO THE DEALER, THE AIR BAGS DID NOT DEPLOY BECAUSE THE BUMPER WAS NOT COMPRESSED AS IT WENT UNDER THE REAR BUMPER OF THE OTHER VEHICLE. *JG *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8006847April 2, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARINGS WERE REPLACED DUE TO VIBRATION AND NOISE IN REAR OF VEHICLE, DEALER STATED BEARINGS WERE WORN OUT PREMATURELY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006853April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BRAKES ARE SQUEAKING AND GRINDING. TOOK VEHICLE TO DEALER, AND HAD BRAKES REPAIRED, BUT PROBLEM STILL EXISTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006854April 2, 2002
SUSPENSION
WHILE DRIVING 70MPH VEHICLE STARTS TO VIBRATE. ADMISSION LIGHT COMES ON. DEALER CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006870April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE DRIVING WOULD STEP ON BRAKE PEDAL AND BRAKES WOULD MALFUNCTION AT TIME OF OPERATION, HAD TAKEN VEHICLE TO DEALER AND THEY REPLACED ROTORS FIVE TIMES *AK THE BRAKES SQUEAK OFTEN, BOTH THE ROTORS AND BRAKE PADS HAD TO BE REPLACED DUE TO WARPING, THE VEHICLE HAS 31,800 MILES. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006871April 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
HAD TAKEN VEHICLE TO DEALER DUE TO A TRANSMISSION LEAKAGE, DEALER HAD TO REPLACE THE TRANSMISSION. *AK FORD BOUGHT THIS VEHICLE AND REPLACED IT WITH ANOTHER ONE WHICH HAD A SEAL THAT NEEDED REPLACED WITHIN THE TRANSMISSION. *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760107April 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760109April 2, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS, WHEELS
WHILE DRIVING THE 2000 FORD FOCUS DOWN A 35 MPH ROAD I PROCEEDED TO BRAKE TO A STOP WHEN FRONT DRIVER'S SIDE WHEEL ASSEMBLY COLLAPSED, CAUSING CAR TO SKID OUT OF CONTROL. IT CAME TO A STOP AFTER HITTING A PARKED CAR.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760111April 2, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SLIPS IN FIRST GEAR, AND DEALERSHIP CAN'T FIND THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760119April 2, 2002
AIR BAGS:SIDE/WINDOW
I WAS BROADSIDED BY A BUS MOVING ABOUT 30 MPH ON MY DRIVER SIDE AND THE SIDE AIRBAG DID NOT DEPLOY. WHEN I NOTIFIED FORD THEY SAID I SHOULD BRING THE CAR TO A DEALERSHIP TO HAVE THE SENSORS CHECKED AT MY EXPENSE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#760121April 2, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES HAVE NOT BEEN RIGHT SINCE THE FIRST DAY OF DELIVERY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760129April 2, 2002
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, ELECTRICAL SYSTEM:IGNITION
MY WHOLE IS MY PROBLEM. I LEASE THIS CAR FOR THREE YEARS AND THEY COULD NOT TELL WHAT THE PROBLEM IS. I SPEND MORE TIME AT THE DEALERSHIP THEN I DID ON MY JOB. I AM STILL HAVING PROBLEM WITH FORD FOCUS AND THEY STILL DON'T KNOW WHAT THE PROBLEM IS. THE CUSTOMER SERVICE AT ADAMSON FORD IS VERY POOR . THIS WHERE MY FIRST TIME DRIVING A AMERICAN CAR. THEY DID NOT WANT TO GET ME OUT OF THE CAR AND THEN I CALL THE OWNER OF ADAMSON FORD HE DID NOT CALL ME BACK AT ALL THE ONLY THING I COULD TRY TO DO IS FILE LEMON LAW BUT IT WILL TAKE SO LONG FOR IT TO TAKE ACTION I DROP THE CASE. THIS SHOULD BE TAKING OFF THE MARKET AND PEOPLE SHOULD GET THERE MONEY BACK. BECAUSE I ALMOST GOT HIT TWO TIME BY 18 WHEELER WITH MY BABY GIRL IN THE BACK IN A CAR SEAT THEY DON'T GIVE A [XXX] ABOUT THAT AT ALL. THIS CAR IS HAVING PROBLEMS RIGHT AS I TYPE YOU THIS LETTER. I AM VERY UP SET ON THIS CAR I HAVE 12 MONTHS LEFT AND THEY STILL WILL HAVE PROBLEM WHEN I FINISH WITH IT. I HAVE MANY MORE PROBLEMS BUT I AM AT WORK AND IT WILL HAVE TO TYPE THEM LATER TODAY. PLEASE DO SOMETHING ABOUT THIS BEFORE IT IS TO LATE AND SOMEONE WILL GET KILL INJURED REALLY BAD. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760146April 2, 2002
SUSPENSION:FRONT:WHEEL BEARING
BOTH ORIGINAL (AROUND 20,000 MILES) AND REPLACEMENT (AT 44402 MILES) R/R WHEEL BEARINGS FAILED. BOTH WERE NOTED DUE TO GRINDING NOISE NOTED WHILE DRIVING BOTH HIGHWAY AND CITY ROADS. GRINDING NOISE WOULD COME AND GO IN CURVES. ORGINIAL WAS REPLACED UNDER WARRANTY AND THE REPLACEMENT WAS REPLACED UNDER DEALER PARTICIPATION(?) FOR A TOTAL CHARGE OF $26.00. MASTEL FORD PERSONNEL WERE VERY HELPFUL DURING BOTH INCIDENTS. I HAVE NOT BEEN NOTIFIED OF THE CURRENT RECALL (11/01) CONCERNING WHEEL BEARNING CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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