Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10871107May 26, 2016
POWER TRAIN
DESPITE TAKING MY CAR IN MULTIPLE TIMES FOR REPAIR (INCLUDING SOFTWARE UPDATES AND A NEW CLUTCH AT 19466 MILES), THE TRANSMISSION HAS BEEN SHUTTERING, SHAKING, SLIPPING, AND HAS A HESITANT/ DELAYED RESPONSE WHEN ACCELERATING FROM A STOPPED POSITION (E.G. MAKING A LEFT HAND TURN TO CROSS AN INTERSECTION WITH ONCOMING TRAFFIC). I FEEL EXTREMELY UNSAFE ESPECIALLY WHEN ACCELERATING TO CROSS AN INTERSECTION BECAUSE THE AUTOMATIC TRANSMISSION WILL HAVE A DELAYED RESPONSE TRANSFERRING POWER TO THE REAR WHEELS DESPITE PUSHING THE ACCELERATOR AND WILL CONTINUALLY SHUTTER, SLIP, AND SHAKE WHILE GETTING UP TO SPEED THUS MAKING A SLOW AND UNCERTAIN ACCELERATION. THIS CAN SEVERELY LIMIT MY ABILITY TO MOVE MY CAR OUT OF HARMS WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870907May 25, 2016
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
FIRST PROBLEM WAS THE CAR SHUDDERING AND JERKING. FORD GARAGE, REPAIR SOME TRANSMISSION SEALS, PROGRAMMING,REPLACED FUEL TANK, FUEL PUMP AND ENGINE WIRE HARNESS REPAIR. SHORTLY AFTER THE CAR BEGAN TO LOSE ABILITY TO MOVE WHEN ACCELERATING, THE ENGINE RPM'S WOULD REV AND VEHICLE HAD LITTLE POWER TO MOVE. FORD GARAGE REPLACED CLUTCH AND DID PROGRAMMING. ON THE WAY HOME FROM THAT REPAIR, OUR CARE SUFFERED THE SAME SYMPTOMS IT WAS BROUGHT IN FOR. IT IS CURRENTLY IN THE SHOP AND WE HAVE NO CONFIDENCE IN WHAT WE WILL GET BACK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870492May 24, 2016
POWER TRAIN
TRANSMISSION STARTED SHUDDERING NOT LONG AFTER PURCHASE. FORD ACTED LIKE THEY DID NOT KNOW ABOUT THESE PROBLEMS EVEN THOUGHT WE NOW FIND THAT THEY HAVE BEEN WELL DOCUMENTED FOR YEARS. MULTIPLE TRIPS TO 2 DEALERSHIPS HAVE NOT FIXED PROBLEM. THE SHUDDERING TAKES PLACE WHILE IN MOTION, SOMETIMES DRIVING STRAIGHT, OFTEN WHEN TURNING. LONGER TRIPS OR HILLY TERRAIN EXASPERATE PROBLEM. DRIVING IN WINTER CONDITIONS ( SNOW, ICE)MAKES IT DIFFICULT TO TELL IF IT IS THE TIRES OR TRANSMISSION THAT IS SLIPPING. VERY DANGEROUS DEFECT. DRIVERS AND PASSENGERS FEEL VERY UNSAFE IN THIS VEHICLE. WONDERING WHY NHTSA IS SO SLOW IN DEALING WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870561May 24, 2016
FUEL/PROPULSION SYSTEM
VEHICLE SUBJECT TO CUSTOMER SATISFACTION PROGRAM 15N03 AND 16B02. AFTER TWO REPAIRS FOR RANDOM LOSS OF MOTIVE POWER, WITH TWO REPLACEMENTS OF HIGH-VOLTAGE WIRE HARNESS, CAR CONTINUES TO DISPLAY "STOP SAFELY NOW" WARNING ON DASH AND LOSS OF MOTIVE POWER. OBVIOUSLY A SAFETY HAZARD AS CAR HAS LOSS POWER IN TRAFFIC SEVERAL TIMES, FORTUNATELY WITHOUT INJURIES OR DAMGE. I AM RETURNING VEHICLE TO DEALERSHIP FOR THIRD TIME TODAY FOR SAME ISSUE. FIRST REPAIR WAS IN BEGINNING OF NOVEMBER, 2015 AND SECOND REPAIR WAS DONE AT THE END OF APRIL 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870669May 24, 2016
POWER TRAIN
I PURCHASED MY 2014 FORD FOCUS 1/1/16. WHEN DRIVING AT SLOW SPEEDS AND ALWAYS IF ACCELERATING AT 10MPH THE CAR JERKS AND SPUTTERS. I TOOK BACK TO THE FORD DEALER AND HAD WHAT THEY SAID WAS AN ADJUSTMENT DUE TO A RECALL. DIDN'T FIX ANYTHING, TOOK IT IN AGAIN AND THE ANSWER IS ITS THE DESIGN DUE TO A 5 SPEED WITHIN AN AUTOMATIC TRANSMISSION IT HAS TO ADJUST ITSELF. THIS CAR WILL NOT ACCELERATE WHEN A LIGHT TURNS RED TURNING LEFT AND I NEED TO GET OUT OF THE WAY, IT JERKS AND SPUTTERS, SAME PROBLEM AT ANY STOP. MY CONCERN IS THAT IF I CAN'T ACCELERATE TO GET OUT OF THE WAY I'M GOING TO GET HIT, AT A LIGHT, STOP, ON THE FREEWAY. FORD TOLD ME THAT'S THE WAY ALL OF THEM DRIVE. THIS IS A DAILY OCCURRENCE SINCE I PURCHASE THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870667May 24, 2016
POWER TRAIN
CLUTCH REPLACED AT 18K MILES DUE TO SHUDDERING, HESITATION AND ROLLING BACKWARDS ON HILL IN DRIVE. AT 38K ISSUES ARE STARTING AGAIN. SEVERAL ALMOST ACCIDENTS WHEN ON HILL AND TURNING IN TRAFFIC. PURCHASED A YEAR AGO AND DEVALUED $10K SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870439May 23, 2016
FUEL/PROPULSION SYSTEM
THIS IS THE 3RD TIME MY CAR LOST POWER WHILE DRIVING WITH NO WARNING.DRIVING AND THE CAR CUTS COMPLETELY OFF. I HAVE TO GET TOWED BECAUSE IT WILL NOT START. IT ALSO HESITATE AFTER I STOP AT A TRAFFIC LIGHT AND/OR STOP. MOSTLY IT STALLS OUT ON A MAJOR HIGHWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865009May 15, 2016
POWER TRAIN
THE TRANSMISSION JERKS WHEN STARTING OFF AND SHIFTING GEARS. I'VE HAD IT IN 3 TIMES FOR "SOFTWARE UPDATES" AND EACH TIME THE MECHANIC TELLS ME THAT ALL FORD FOCUS EXPERIENCE THE SAME THING AND THAT IT WAS DESIGNED THAT WAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864709May 13, 2016
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN I ACCELERATE MY CAR HESITATE, JERK LIKE IT IS GETTING WORST. SLOW DOWN WHEN TAKE OFF AND WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864792May 13, 2016
POWER TRAIN
I BOUGHT MY 2014 FOCUS IN AUGUST OF 2014, IT WAS A LIGHTLY USED RENTAL FROM LATE 2013 TO AROUND THE SPRING OF 2014 AND ONLY HAD A LITTLE OVER 14,000 MILES ON IT. SINCE THAT TIME I HAVE HAD TO TAKE IT IN (INCLUDING THIS MOST RECENT APPOINTMENT IN A FEW DAYS) 3 TIMES FOR THE SAME ISSUE. WHEN I AM ACCELERATING FROM A STOP, THE CAR WILL SHUTTER, HESITATE TO SHIFT, OFTEN GRIND UNTIL IT REACHES A HIGHER GEAR. AFTER I TAKE THE CAR IN THE PROBLEM IS GONE FOR ABOUT A MONTH BUT THEN SLOWLY STARTS TO COME BACK THE MORE I DRIVE IT. THE PROBLEM IS MUCH MORE PREVALENT WHEN I AM DRIVING AROUND RESIDENTIAL AREAS WITH A LOT OF HILLS AND STOP SIGN INTERSECTIONS. I AM WORRIED THAT IF THIS ISSUE CONTINUES THROUGHOUT THE LIFE OF MY CAR IT WILL EITHER CAUSE AN ACCIDENT, OR AT LEAST PUT ME IN DANGER OF CAUSING AN ACCIDENT, AND IT WILL ALSO COST ME A FORTUNE TO MAINTAIN IF I HAVE TO CONTINUALLY TAKE IT IN FOR REPAIRS EACH YEAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864908May 12, 2016
POWER TRAIN
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO VEHICLE HIGH RPM SYMPTOMS AND TRANSMISSION SHUDDERS WHILE DRIVING. CONSUMER WANTS DEALERSHIP TO BUY BACK VEHICLE. *SMD THE CONSUMER STATED IN HIS OPINION, THE VEHICLE WAS STILL NOT SHIFTING PROPERLY AFTER THE DEALER MADE THE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863312May 5, 2016
ENGINE, POWER TRAIN
WHILE DRIVING IT FEELS LIKE ENGINE IS FALLING OUT. THE WHOLE CAR VIBRATES. LIKE ITS STALLING OUT WHEN YOU TAKE OFF AND IT TAKES A LONG TIME TO GET UP AND GOING. I HAVE TAKEN THE CAR TO LAKELAND FORD FOR A SEAL KIT THAT WAS BACK ORDERED 6-8 WEEKS IN 2015 IN 2016 I HAD TO HAVE ANOTHER SEAL KIT ALSO BACK ORDERED 6-8 WEEKS THEY DID TRANSMISSION MODULE REPLACEMENT AND MUCH MORE I'VE TAKEN THIS CAR BACK FOR THE SAME ISSUE MULTIPLE TIMES ANDHAVEBEEN TOLD IT'S NOT A LEMON L!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863352May 5, 2016
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR HESITATES WHEN ACCELERATING, ESPECIALLY FROM A SLOW OR STOP. CANNOT TELL IF ITS A TRANSMISSION ISSUE OR FUEL RELATED. VERY DANGEROUS, CAUSING CAR TO BUCK & JERK. MAKES IT DIFFICULT TO CONTROL VEHICLE. SEEMS TO BE GETTING WORSE THE HIGHER THE MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863409May 5, 2016
POWER TRAIN
THIS CAR WAS BOUGHT USED WITH 22218 MILES ON IT ON 12/29/2015. THE CAR WAS RUNNING FINE. BY THE MIDDLE OF JANUARY 2016, THE TRANSMISSION WAS SLIPPING. BEFORE WE MADE FIRST PAYMENT ON 2/9/2016, THE TRANSMISSION WAS SLIPPING AND SHUDDERING GOING INTO SECOND GEAR. HERE IT IS 5/5/2016 AND WE ARE SUPPOSEDLY STILL WAITING ON A PART TO COME IN, WE FEEL LIKE WE HAVE BOUGHT THEIR PROBLEM AND WE ARE ON OUR OWN, AND THIS COULD BE A VERY SERIOUS ISSUE IN SAFETY WHEN YOUR CAR WILL NOT GO. FROM DEAD STOP, SHIFTING FROM FIRST, GOING INTO SECOND IT SHUDDERS, HESITATES, IN TRAFFIC, IT'S REALLY BAD. THIS WAS BOUGHT FOR MY TEENAGE DAUGHTER TO GO TO COLLEGE, NOW I'M WORRIED ABOUT HER SAFETY IN IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862563May 2, 2016
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SHUTTERED AND WOULD NOT ACCELERATE. THE FAILURE OCCURRED SPORADICALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862156April 29, 2016
POWER TRAIN
WHEN DRIVING THE CAR SHUDDERS AND DOESN'T WANT TO GO INTO GEAR, HAVE HAD IT INTO SERVICE DEPT SEVERAL TIMES FOR KNOWN TRANSMISSION ISSUE! THE PROBLEM STARTED SHORTLY AFTER I PURCHASED THE VEHICLE. IT'S BEEN 2 1/2 MONTHS NOW AND STILL WAITING FOR NEW CLUTCH TO ARRIVE AND NOW MY VEHICLE WILL NOT DRIVE AT ALL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861953April 28, 2016
ELECTRICAL SYSTEM, ENGINE
SIX TIMES MY CAR'S ENGINE HAS STOPPED WORKING. EITHER I AM DRIVING AND IT GIVES ME A 10 SECOND WARNING BEFORE THE ENGINE SHUTS OFF OR I AM PARKED AND IT WON'T START UP PROPERLY. EVERY TIME IT GETS TOWED OR I TAKE IT TO THE DEALERSHIP, THEY TELL ME THEY HAVE UPDATED THE COMPUTER SYSTEM AND IT SHOULD BE FINE. FORD'S CORPORATE OFFICE HAS SAID RESULTS ARE INCONCLUSIVE AND THERE IS NOTHING THEY CAN DO TO HELP ME. AFTER DOING RESEARCH ONLINE, IT SEEMS LIKE THIS IS A COMMON ISSUE WITH THIS VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861581April 26, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH, THE VEHICLE VIBRATED AND FAILED TO ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS TO REPAIR THE VEHICLE WOULD NOT BE AVAILABLE FOR TWO MONTHS. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861086April 23, 2016
UNKNOWN OR OTHER
STALLING, GRINDING, SHUDDERING, VIBRATIONS, MISS SHIFTS, BOGGS AT ACCELERATION IN 1ST AND 2ND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861105April 23, 2016
FUEL/PROPULSION SYSTEM
"STOP SAFELY NOW". WHILE DRIVING, POWER TO THE CAR COMPLETELY STOPPED MULTIPLE TIMES. "STOP SAFELY NOW" MESSAGE SHOWS ON INSTRUMENT PANEL. THIS HAS HAPPENED AT LEAST 7 TIMES. THE FIRST WHILE DRIVING 65 MPH ON THE FREEWAY IN FEBRUARY. LUCKILY I WAS ABLE TO GET OUT OF WAY OF TRAFFIC BEFORE IT CAME TO COMPLETE STOP. I TOOK IT TO FORD ON 2/24/16 AND THEY STATED THERE WAS A RECALL TO FIX THIS (I NEVER RECEIVED NOTICE OF RECALL). THEY MADE THE REPAIRS AND SAID IT WAS SAFE TO DRIVE. ON 4/18/16, THE CAR AGAIN COMPLETELY STOPPED AS I ENTERED AN INTERSECTION AND "STOP SAFELY NOW" MESSAGE APPEARED AGAIN. A SEMI-TRUCK BEHIND ME CAME TO A SKIDDING STOP, A FEW FEET FROM MY BUMPER. I WAS VERY LUCKY ONCE AGAIN TO AVOID AN ACCIDENT. I TOOK THE CAR TO NEWARK FORD AGAIN ON 4/18/16 AND THEY SAID THEY HAD TO UPGRADE THE SOFTWARE. I ASKED IF WAS SAFE TO DRIVE AND THEY SAID "ABSOLUTELY", THEY DON'T SEE ANY PROBLEM WITH THE CAR. ON 4/21, THE CAR AGAIN SUDDENLY STOPPED WHILE DRIVING 50MPH. THE SAME MESSAGE"STOP SAFELY NOW" APPEARED. PLEASE SEE ATTACHED PHOTOS OF THE LAST TWO TIMES THIS HAPPENED. I CALLED FORD CORPORATE OFFICE AND THEY SAID IF THE MECHANICS SAID THE CAR WAS SAFE TO DRIVE, IT WAS SAFE TO DRIVE. I SAID I DON'T FEEL SAFE SINCE THIS KEEPS HAPPENING AND THEY OBVIOUSLY DON'T KNOW WHAT IS WRONG. HE SAID IF YOU DON'T FEEL SAFE, YOU DON'T HAVE TO DRIVE THE CAR. I TOLD HIM THAT IS NOT A GOOD SOLUTION AS I AM PAYING FORD TO LEASE THE CAR AND NEED TRANSPORTATION. HE SAID THERE IS NOTHING FORD CAN DO, IT HAS TO GO THROUGH THE STATE, FORD IS NOT GOING TO DO ANYTHING FOR ME. HOW CAN I FEEL SAFE DRIVING A CAR THAT MIGHT SUDDENLY STOP AT ANY TIME?? I DRIVE 50 MILES EACH WAY TO WORK ON THE FREEWAY. I AM EXTREMELY SCARED THAT THIS PROBLEM IS GOING TO CAUSE ME TO GET IN A BAD ACCIDENT. WHY DOESN'T FORD ACCEPT RESPONSIBILITY FOR THIS CAR AND THE EXTREMELY UNSAFE ISSUES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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