Ford Focus Complaints

22,326 consumer complaints on file.

#8014398July 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
BRAKES WILL MAKE SQUEAKING NOISES WHEN APPLYING BRAKES. ALSO, THERE IS EXTENDED STOPPING DISTANCE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014399July 22, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
DRIVER'S SIDE SEAT BELT AT TIMES WILL NOT LOCK AND HOLD CONSUMER IN PLACE. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014421July 22, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
AFTER ONLY 15000 MILES BRAKES ARE SQUEAKING, AND THERE IS EXTENDED STOPPING DISTANCE. CONTACTED DEALER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014430July 22, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ELECTRICAL SYSTEM:IGNITION:MODULE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
IN HIGHWAY TRAFFIC VEHICLE SHUTSDOWN UNEXPECTEDLY. DEALER HAS REPLACED FUEL PUMP, AND COMPUTER BOARD. PROBLEM KEEPS REOCCURRING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764576July 22, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WAS DRIVING HOME FROM WORK LAST THURSDAY (10 MINUTES ON THE INTERSTATE, 97 DEGREES, FULL AC), WHEN THE CAR STARTED TO LOSE POWER FOLLOWED BY TRANSMISSION LURCHING AND ENGINE TRYING TO DIE. PULLED THE REMAINING BLOCK INTO MY APTS AND OPENED HOOD EXPECTING TO FIND OVERHEATED ENGINE, AND ENDED UP SEE A BUNCH OF FLAME AND SIGNING MY THUMB. GOT FIRE EXTINGUISHER AND PUT IT OUT, AND CALLED FIRE DEPT. NO WORK WAS DONE TO ENGINE OTHER THAN A NEW AIR FILTER 4000 MILES AGO. SO FAR THE FORD DEALER WANTS TO WRITE IT OFF AS COMPLETE LOSS AND LEAVE IT TO MY INSURANCE. TOOK OUT MY AIR INTAKE, MELTED BATTERY, MELTED BATTERY WIRES, RUINED HOOD, SCROCHED HEADLIGHT, SMOKED INTERIOR, AND WHO KNOWS WHAT GOT SUCKED INTO ENGINE THROUGH THE INTAKE. DEALER WOULDN'T TOW BECAUSE "WARRANTY TOWS HAVE TO BE CALLED IN THROUGH FORD CUSTOMER SERVICE". PHOTOS ARE UP AT HTTP://WWW.GEOCITIES.COM/ARCHANGEL_JJN. CONTACT ME FOR MORE INFORMATION. *AK
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#764539July 21, 2002
SUSPENSION:FRONT
TRAVELING ON I-465 EASTBOUND IN INDIANAPOLIS AT APPROX. 60 MPH. THE CAR MADE A GRINDING SOUND AND THEN THE DRIVER (MY SON) LOST CONTROL AND CROSSED TWO LANES OF TRAFFIC AND HIT A RETAINING WALL ON THE LEFT-HAND SIDE OF THE ROAD. THERE WAS ONE PASSENGER WITH HIM AT THE TIME AND HE WAS FOLLOWING US HOME. WE WERE ABOUT 100 YARDS IN FRONT OF HIM AT THE TIME OF THE ACCIDENT. THE ENTIRE LEFT FRONT SUSPENSION, STEERING AND TIRE ASSEMBLY WAS HEAVILY DAMAGED. LEFT REAR TIRE AND SUSPENSION ALSO DAMAGED. SUN ROOF WOULD NOT CLOSE. VERY LITTLE EXTERIOR DAMAGE DONE SCRATCHED PAINT VERY SMALL DENTS, ALMOST ALL OF THE DAMAGE WAS DONE UNDER THE TIRE WELL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8014354July 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
PE O2 040 /ENGINE STALLING: ENGINE WOULD STALL WHEN ACCELERATING FROM A STOP POSITION OR WHILE DRIVING. ALSO, WHILE COMING TO A STOP. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, BUT PROBLEM REOCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014367July 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING NORMAL BRAKING ON DRY ROAD SURFACE VEHICLE WHEEELS WOULD LOCK UP INTERMITTENTLY. ON WET ROAD SURFACE WHEELS WOUND LOCK UP CONTINUALLY. VEHICLE BEEN TO DEALER ON THREE OCCASIONS, BUT PROBLEM STILL OCCURRING. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014387July 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE WAS GOING 20 MPH AND ENGINE STALLED WITH NO WARNING. VEHICLE RESTARTED BUT STALLED WHEN PUT IT IN DRIVE. HAD TO BE TOWED TO DEALER. DEALER INSISTED THAT NO PROBLEM COULD BE DETECTED. *AK THE DEALER UPLUGGED THROTTLE POSITION SENSOR TO CORRECT THE VEHICLE'S STALLING BUT, AND PROBLEM HAD NEVER REOCCURRED. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764449July 19, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
FORD SAYS THERE IS NOT PROBLEM WITH BRAKE FAILURE OF ROTORS, PADS AND CALIPERS AT 30000 MILES, AND REFUSES TO WARRANTY REPAIRS UNDER THE 36 MO/36000MILES BUMPER TO BUMPER PLAN. THIS BRAKE JOB WILL COST ME IN EXCESS OF $300. I DRIVE MOSTLY HIGHWAY MILES TO AN EXTENT OF 100 PER DAY. I HAVE NEVER OWNED A VEHICLE THAT NEEDED COMPLETE BRAKE SERVICE AT SUCH LOW MILEAGE. WITH THE AMOUNT OF COMPLAINTS OF THIS NATURE I BELIEVE THE FILE FOR RECALL ON THIS VEHICLE SHOULD BE RE-EXAMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014210July 18, 2002
STRUCTURE:BODY:DOOR
WHILE GETTING OUT OF THE VEHICLE WITH TRANSMISSION IN NEUTRAL AND ENGINE STILL RUNNING, DRIVER'S DOOR HAD AUTOMATICALLY LOCKED, CONSUMER WAS UNABLE TO GAIN ENTRANCE UNTIL SPARE KEY WAS USED. DEALER AND MANUFACTURER HAVE BEEN NOTIFIED. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014220July 18, 2002
SUSPENSION:FRONT:MACPHERSON STRUT
FRONT MCPHERSON STRUTS WERE REPLACED DUE TO VEHICLE MAKING CLUNKING NOISES WHEN MAKING TURNS AT LOW SPEEDS OR AT HIGH SPEEDS. CONTACTED DEALER, AND DEALER REPLACED STRUTS, BUT SOLUTION DID NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014222July 18, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARINGS NEED TO BE REPLACED DUE TO SOME NOISE COMING FROM REAR WHILE CONSUMER IS DRIVING. PLEASE PROVIDE FURTHER INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014226July 18, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING VEHICLE WILL STALL OUT WITHOUT ANY WARNING. CAUSING LOSS OF POWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014240July 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHEN APPLYING BRAKES THEY WERE SQUEAKING , DEALER REPLACED FRONT ROTORS. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014251July 18, 2002
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
BOTH FRONT ROTORS AND PADS NEEDED TO BE REPLACED AT 32,000 MILES OF WEAR. DEALER HAS BEEN NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014278July 18, 2002
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
VEHICLE CONSTANTLY STALLS. SOMETIMES SHE CANNOT TAKE KEY OUT OF IGNITION. THEN, SOMETIMES CANNOT PUT KEY IN IGNITION. ALSO, FUEL PUMP HAS BEEN CHANGED TWICE. WHEN ACCELERATING VEHICLE BEGINS TO VIBRATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014287July 18, 2002
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
VEHICLE WAS GOING 50MPH ON HIGHWAY IN RUSH HOUR TRAFFIC AND STALLED. AIR CONDITIONER/ RADIO CUT OFF, AND RPMS WENT TO ZERO. VEHICLE HAD NO POWER ,AND GAVE NO WARNING. DEALER WAS NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014289July 18, 2002
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BACK PASSENGER'S DOOR FLEW OPEN WHILE VEHICLE WAS GOING 20MPH AROUND A CURVE. CONSUMER HAD TO USE A TELEPHONE CORD TO TIE FRONT PASSENGER HEADREST TO THE DOOR HANDLE TO KEEP DOOR CLOSED. DEALER NOTIFIED. PLEASE PROVIDE MORE INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#764390July 18, 2002
SUSPENSION:MULTIPLE AXLE
REAR WHEEL BEARINGS FAILED AT 55,000 MILES. FORD REFUSED TO MAKE REPAIR UNDER RECALL .FORD REFUSED TO SELL ME THE IMPROVED OR REDESIGNED WHEEL BEARING PARTS, BUT INSTEAD WOULD ONLY ALLOW ME TO PURCHASE ANOTHER SET OF THE SAME DESIGN BEARINGS THAT ALREADY DEMONSTRATED THAT THEY ARE SUBJECT TO EARLY FAILURE, AS THEY HAD ALREADY DEMONSTRATED BY FAILING AT 55,000 MILES. I AM NOW DRIVING A FORD VEHICLE THAT HAS BEEN PROVEN TO BE SUBJECT TO UNEXPECTED AND PREMATURE WHEEL BEARING FAILURES BECAUSE IT ENCOMPASSES AN ADMITTED FLAWED COMPONENT, THIS EXPOSES ME AND OTHERS DRIVERS ON THE ROAD TO AN UNWARRANTED RISK INVOLVING VEHICULAR SAFETY AND POTENTIAL PERSONNEL INJURY TO MYSELF AND OTHERS THAT COULD INCLUDE A CATASTROPHIC EVENT. IN THE INTEREST OF PERSONNEL AND PUBLIC SAFETY AND TO DEMONSTRATE ADEQUATE CORPORATE RESPONSIBILITY, I FEEL IT IS FMCS RESPONSIBILITY TO CORRECT THIS SITUATION AS SOON AS POSSIBLE. WHAT I WANT:1) FMC SHOULD REPLACE THE FLAWED COMPONENTS (REAR WHEEL BEARING ASSEMBLIES) WITH THE NEW APPROVED DESIGNED COMPONENTS AT THEIR COST, ON A RECALL OR OTHER BASIS. 2) FMC SHOULD REIMBURSE ME FOR MY COSTS TO PURCHASE AND INSTALLATION OF THE DEFECTIVELY DESIGNED REAR WHEEL BEARING ASSEMBLIES PRESENTLY ON THE CAR. 3) I STRONGLY SUGGEST THAT FMC SHOULD REVIEW AND REVISE AS NECESSARY THEIR INTERNAL PROCEDURES AND POLICIES TO CORRECT THIS TYPE PROBLEM WITH OTHER APPLICABLE FOCUS OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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