Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10883107July 6, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
ALMOST IMMEDIATELY AFTER PURCHASING I NOTICED THE VEHICLE HAD DIFFICULTY SHIFTING PROPERLY. IT SEEMED TO BE JUMPY WHEN I ACCELERATED AFTER A COMPLETE STOP. THEN, I BEGAN TO NOTICE THE CAR STRUGGLING TO ACCELERATE WHILE I MERGED INTO TRAFFIC. I FELT WHAT COULD BE BEST DESCRIBED AS A FROG HOPPING WHEN I WAS IN STOP AND GO TRAFFIC. TURNING CORNERS ALSO MADE MY CAR LAUNCH FORWARD THEN BACKWARDS SUDDENLY. CAR WAS REPAIRED. CONDITION SLIGHTLY IMPROVED BUT I COULD STILL FEEL A CONSTANT HESITATION UPON ACCELERATION. I BECAME USED TO HAVING TO MASH MY FOOT ONTO THE GAS TO GET THE CAR TO ACCELERATE NORMALLY, THEN TAKING MY FOOT OFF AS IT VIOLENTLY JUMPED INTO EACH GEAR. AFTER A FEW WEEKS, THE PROBLEM BEGAN TO OCCUR UPON DECELERATION TOO, LUNGING FORWARD SUDDENLY AFTER I HAD COME TO A COMPLETE STOP. I THEN BEGAN EXPERIENCED A LOSS OF ACCELERATION WHILE SITTING AT RED LIGHTS, OR IN THE MIDDLE OF INTERSECTION, WHILE MERGING ONTO A ON HIGHWAY, OR GOING AROUND CORNER. THIS ANNOYING CONDITION QUICKLY BECAME A SERIOUS SAFETY ISSUE WHEN WAS ALMOST HIT ON TWO OCCASIONS BECAUSE OF A FAILURE TO ACCELERATE. CLUTCH WAS THEN REPLACED AGAIN. IMMEDIATELY UPON RECEIVING MY 'FIXED' VEHICLE FOR THE SECOND TIME, THE SPUTTERING CONTINUED. THIS TIME IT WAS WORSE. THE VEHICLES RPMS SEEMED TO BE OUT OF SYNC WITH THE GEAR SHIFTS. THE CAR WAS CONSTANTLY REVVING UP AND DOWN WHEN I WAS AT A CONSISTENT SPEED. WHEN I ACCELERATED THE VEHICLE JERKED, SKIPPED, AND SEEMED TO LOSE POWER BEFORE SUDDENLY KICKING INTO DRIVE. WHEN I CAME TO A STOP MY VEHICLE ALWAYS JERKED FORWARD BEFORE COMPLETELY STOPPING. THERE WERE SEVERAL OCCASIONS WHERE I NEARLY REAR ENDED THE CAR IN FRONT OF ME BECAUSE IT SUDDENLY LUNGED FORWARD AFTER I BRAKED. JUST RECEIVED MY CAR BACK AFTER THE THIRD FIXING AND I AM STILL EXPERIENCING THE SAME SHAKING, GRINDING, JOLTING, AND JUMPING. I HAVE NEVER FELT MORE UNSAFE IN A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882641July 5, 2016
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO VIBRATE SEVERELY. THE CONTACT PULLED THE VEHICLE TO THE SIDE OF THE ROAD TO SWITCH OFF AND RESTART THE VEHICLE, BUT NOTICED THAT THE STEERING WHEEL REQUIRED MORE FORCE TO MANEUVER. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V514000 (STEERING). THE FAILURE MILEAGE WAS 24,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882704July 5, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 25 MPH, THE DRIVER SIDE DOOR OPENED AND WOULD NOT CLOSE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 15V246000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 36,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882330July 3, 2016
POWER TRAIN
AUTOMATIC TRANSMISSION HESITATES, LURCHES, AND STALLS IN MOTION ON A CITY STREET AT SLOWER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882227July 2, 2016
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE I WAS DRIVING MY FORD FOCUSE SE IT LOST THE POWER AT THE RED LIGHT . THE CAR DIED ON ME ,IT WAS THE SCARIEST MOMENT , I ALMOST LOST MY LIFE GETTING HIT BY ANOTHER CAR TRYING TO PUSH THE CAR TO THE SIDE . VERY UNSAFE CAR , WOULD NEVER DRIVE THAT CAR AGAIN !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881947July 1, 2016
FUEL/PROPULSION SYSTEM
2014 FORD FOCUS WITH 45K MILES, COMPLETELY STOCK. FUEL TANK COLLAPSED DUE TO EVAP SOLENOID FAILURE. THIS CAUSED THE FUEL GAUGE TO READ INACCURATELY AND THE VEHICLE RAN OUT OF FUEL WHILE DRIVING DOWN THE INTERSTATE AT 75MPH WITH NO WARNINGS. NO CHECK GAUGES LIGHT, NO SEL LIGHT, NO CODES, NOTHING BUT COMPLETE AUTOMOTIVE FAILURE. FORD REFUSES TO FIX THIS KNOWN FAILURE UNDER WARRANTY CLAIMING IT IS NOT COVERED UNDER THE POWERTRAIN WARRANTY (NOT SURE HOW EMISSIONS EQUIPMENT AND FUEL ISN'T POWERTRAIN COMPONENTS.......). FORD WANTED $900 TO FIX JUST THE FUEL TANK, PLUS ADDITIONAL COSTS FOR THE EVAP CANISTER, EVAP SOLENOID, AND FUEL SENDING UNIT. I WILL HAVE TO FIX THIS MY SELF EVEN THOUGH I STILL HAVE 15K MILES LEFT UNDER MY POWERTRAIN WARRANTY AND THIS IS KNOWN FAILURE FROM FORD (THEY HAVE TSB'S FOR THEIR TECHS TO FOLLOW FOR THIS VERY SPECIFIC REASON!!!!!!). UNACCEPTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881444June 29, 2016
POWER TRAIN
TRANSMISSION SHUDDERS FROM START TO 2ND GEAR. WHILE MOVING AT LOW SPEEDS (5MPH) AND ACCELERATING THE CAR JERKS THAT EVERYONE IN THE CAR NOTICES. THE TRANSMISSION CLUTCH HAS BEEN REPLACED 3 TIMES, THE TRANSMISSION REPROGRAMMED 4 TIMES. CAR HAS LESS THAN 40,000 MILES. THE BALL JOINT HAS BEEN REPLACED AT 27,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881506June 29, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED FAILURES STALLING AND SHUTTERING WITHOUT WARNING. IN ADDITION, THE VEHICLE INDEPENDENTLY ROLLED BACK WHEN OPERATED ON AN INCLINE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER APPROXIMATELY FIVE TIMES FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000. UPDATED 09/22/16*LJ UPDATED 10/4/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881629June 29, 2016
POWER TRAIN
TRANSMISSION SLIPPING, ROUGH START, GRINDING NOISE. VEHICLE HAS BEEN SERVICED NUMEROUS TIME. PASSENGER SIDE FRONT HUB AND LOWER ARM REPLACED DUE TO FAILURE OF A BEARING. VEHICLE TAKEN IN FOR THE SLIPPING/ ROUGH START, THE CLUTCH IS ON BACK ORDER. WAS TOLD BY THE SERVICE ADVISER THAT APPROXIMATELY 38,000 CONSUMERS NATIONWIDE ARE WAITING FOR THE SAME PART FOR THE SAME ISSUE. HE ALSO ADVISED THAT THE VEHICLE WILL ALWAYS HAVE THIS ISSUE FROM HAVING A DUEL CLUTCH SYSTEM, AND THAT FORD WILL NOT COVER ANY COSTS PAST THE WARRANTY 36K/50K
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10881361June 28, 2016
POWER TRAIN
FORD FOCUS 2014 TITANIUM. FAULTY TRANSMISSION REPLACED AFTER 15,000 MILES. NOW I'M APPROACHING 29,000 MILES, THE POWER TRAIN IS JERKING AGAIN AND NEEDS TO BE REPLACED AGAIN. THE POWER TRAIN JERKS WHILE IN FORWARD AND REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876652June 26, 2016
POWER TRAIN
CAR WAS BOUGHT NEW BY ME IN AUGUST 2014 WITH 34 MILES ON IT. AT 5,000 MILES THE TRANSMISSION BEGAN SHUTTERING WHEN ACCELERATED FROM A STOP AND NOW SHUTTERS FROM A STOP AND WHEN ACCELERATED IN MOTION. THE VEHICLE NOW HAS ABOUT 14,000 MILES ON IT AND IT IS A NORMAL OCCURRENCE FOR THE CAR TO SHAKE AND SHUTTER WHEN ACCELERATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876615June 25, 2016
POWER TRAIN
HAVE HAD VEHICLE FOR 1 YEAR & FEELS LIKE TRANSMISSION SLIPPING, JERKY, & FEEL UNSAFE IN CAR. HAS BEEN TO DEALERSHIP TWICE FOR COMPUTER UPDATES & IS JUST GETTING WORSE. NO LONGER WANT CAR & VERY UNSAFE TO HAVE CAR JERKING & I FEEL LIKE IT IS GOING TO BREAK DOWN ANY MINUTE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876093June 23, 2016
STRUCTURE:BODY
THE DRIVERS SIDE REAR DOOR WILL NOT CLOSE. I OPENED THE DOOR YESTERDAY AND WHEN I ATTEMPTED TO CLOSE THE DOOR IT WILL NOT LATCH. THE FORD DEALERSHIP SAID THIS WILL COST APPROX. $450 TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876196June 23, 2016
POWER TRAIN
I HAVE REPORTED TO MY DEALERSHIP AND FORD MOTOR COMPANY THAT I DO NOT FEEL SAFE DRIVING MY 2014 FORD FOCUS IT HAS BAD HESITATION, AND JERKS AND SHUDDERS AND EVEN ROLLS BACKWARDS ON A VERY SMALL INCLINE AT A STOP LIGHT. WHEN YOU TRY TO PASS A VEHICLE IT WILL START CUTTING OUT WHICH IS EXTREMELY DANGEROUS. I AM AFRAID THAT IT WILL GET ME AND MY FAMILY HURT AND I BOUGHT IT BRAND NEW LESS THEN A YEAR AGO FOR OVER $20,000.00 AND NOW MY DEALERSHIP TOLD ME THEY WOULD ONLY GIVE $14,000.00 FOR IT AND THEY SOLD IT TO ME KNOWING THAT THERE WAS AN ISSUE. IT HAS BEEN IN THE SHOP ALREADY 5 OR 6 TIMES NOW THEY TELL ME THAT THEY HAVE ORDERED ANOTHER CLUTCH PACK THIS WILL MAKE THE SECOND ONE THEY PUT IN IT SINCE I BOUGHT LESS THEN A YEAR AGO BUT IT IS BACK ORDERED FOR 2 MONTHS. THEIR MECHANIC ALREADY TOLD ME THAT THIS IS ANOTHER TEMPORARY FIX. PLEASE HELP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876269June 23, 2016
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE BEGAN TO LOSE POWER. THE DEALER DIAGNOSED THAT THE PCM NEEDED TO BE RECALIBRATED. THE VEHICLE WAS REPAIRED. AFTER THE REPAIRS, WHILE DRIVING, THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875616June 21, 2016
AIR BAGS, POWER TRAIN
MY VEHICLE WAS PURCHASED NEW AND CURRENTLY HAS 29,000 MILES ON IT. THE AIR BAG HOUSING WAS LOOSED AND HAS PLAY ON IT, WHEN REPORTED TO A FORD DEALER IN MERCED CA, I WAS TOLD THEIR WAS NOTHING WRONG. THE OTHER ISSUE IS THE TRANSMISSION, IT SLIPS. I RECENTLY RECIEVED NOTICES IN THE MAIL FROM 3RD PARTY LAWYERS STATING THAT IT IS A COMMON PROBLEM WITH THE FOCUS, AND "SHUTTERING" MAY ALSO APPEAR. THE LOWER ARM, ROTOR HOUSING WAS RECENTLY REPLACED BECAUSE OF THE BEARINGS FAILING DUE TO "FREEZING UP." FORD REPRESENTATIVES ARE DOWN PLAYING THE SHUTTERING AND SAYING IT IS DUE TO A PROGRAM ISSUE, AND "WHEN" IT OCCURS, TO BRING IT IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875077June 19, 2016
POWER TRAIN
WHEN ACCELERATING FROM A STOPPED POSITION, OR A SLOWED SPEED (SUCH AS IN A TRAFFIC JAM), THE VEHICLE JUMPS/LURCHES DUE TO A PROBLEM WITH THE TIMER ON THE AUTOMATIC STANDARD TRANSMISSION. THIS IS A KNOWN PROBLEM TO FORD AND MANY PEOPLE ARE HAVING PROBLEMS AND BEING PLACED IN UNSAFE SITUATIONS. I PAID GOOD MONEY (AS DID EVERYONE ELSE) FOR A CAR THAT IS KNOWN TO BE UNSAFE AND FORD REFUSES TO DO ANYTHING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875091June 19, 2016
POWER TRAIN
I AM HAVING PROBLEMS WITH THE TRANSMISSION. AT APPROXIMATELY 22000 MILES CAR WAS NOT SHIFTING PROPERLY, IT HAD A BAD VIBRATION. DEALER DID A REBOOT ON COMPUTER, IT DID NOT HELP. THEY THEN REPLACED CLUTCH IN TRANSMISSION. PROBLEM SOLVED. THAT WAS JULY 2015. NOW JUNE 2016 AT APPROXIMATELY 37000 MILES I HAVE SAME PROBLEM. I BROUGHT CAR BACK TO DEALER AND THEY SAID THAT I NEEDED COMPUTER, THEY SAID THEY WOULD ORDER PARTS. I PICKED MY CAR UP WHILE PARTS WERE ON ORDER. I WAITED A WEEK AND CALLED DEALER TO FIND OUT STATUS, AND WAS TOLD THEY DID NOT ORDER PARTS THAT THEY STILL DON'T KNOW WHAT IS WRONG WITH CAR. THEY NEED IT IN SHOP TO RUN MORE TESTS. I DROPPED CAR OFF AND THEY REBOOTED THE COMPUTER AND IT IS ALL FIXED,THEY SAID. I PICKED CAR UP AND THE NEXT DAY I TOOK CARE FOR A LONG RIDE,AND STILL SAME PROBLEM. I TOOK CARE BACK AND I I WAS TOLD EVERYTHING IS GOOD. I SAID NO ITS NOT. WE WENT BACK AND FORTH UNTIL THEY TOLD MECHANIC TO TEST DRIVE. WITHIN 300 FEET OF DRIVE THE MECHANIC SAID THAT I NEED A CLUTCH REPLACEMENT. THEY TELL ME THEY WILL ORDER PARTS BUT I DON'T BELIEVE THEM. CAR IS VERY HARD TO DRIVE IN STOP AND GO TRAFFIC DO TO THE HESITATION AND BUCKING. I SPOKE TO MECHANIC HE SAID THEIR IS NO PERMANENT FIX FOR PROBLEM. ALSO I HAVE NOT RECEIVED ANY PAPERWORK FROM DEALER WHEN THEY REPAIR CAR. WHEN I LOOK UP MY CAR SERVICE REPORT IT SAYS AIR-CONDITIONING HEATING REPAIRS. NOTHING IN REPORT ABOUT TRANSMISSION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875090June 19, 2016
POWER TRAIN
TRANSMISSION HESITATES AND ACTUALLY FAILS TO MOVE THE CAR ESPECIALLY STARTING FROM A STOP OR ON AN INCLINE. CAN'T BE SURE WHEN I STEP ON GAS THAT IT WILL MOVE. WHEN IT DOES IT SOUNDS LIKE A RACE CAR AND AND YOUR HEAD HITS THE HEADREST BECAUSE IT JERKS FROM SUDDEN ACCELERATION. SCARY TO DRIVE. STOPPED IN TRAFFIC ON A HILL FRIDAY6/17/2016 TRIED TO CONTINUE WHEN LIGHT CHANGED AND THE CAR WOULD NOT MOVE THEN IT LEARCHED FORWARD. BEEN IN 2 TIMES TO DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875018June 18, 2016
POWER TRAIN
WE HAVE HAD THIS VEHICLE IN SEVERAL TIMES FOR SHUDDERING, HESITATION AND OTHER ISSUES INVOLVING THE TRANSMISSION. WE HAVE HAD THE SENSORS ADJUSTED, THE SOFTWARE UPDATED, AND THE DEALER HAD HAD A CLUTCH PART ON ORDER FOR 4 MONTHS AT THIS POINT. WE FIRST TOOK CAR IN DURING FEBRUARY FOR THIS ISSUE. IT IS NOW JUNE. THEY TOLD US THEY WILL NEED TO REPLACE SOME CLUTCH ASSEMBLY PART, WHICH IS TAKING A LONG TIME FOR PARTS TO BE OBTAINED. DEALERSHIP CAN NOT GIVE US A TIME WHEN THIS WILL BE RECEIVED TO PERFORM REPAIR. CONCERNED ABOUT THE DRIVING SAFETY FOR MY DAUGHTER. CAR JUMPS AND HESITATES IN LOWER GEARS. SAME COMPLAINTS MANY HAVE ALREADY MADE ABOUT THIS VEHICLE. .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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