Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#10904849September 8, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 10 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SHOOK AND LOST POWER. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION COMPUTER NEEDED TO UPDATED. THE VEHICLE CLUTCH WAS REPLACED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904352September 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
MY 2014 FORD FOCUS HESITATE, THEN IT TAKES OFF, WHEN MERGINING INTO TRAFFIC IT STALLS, TRANSMISSION SEEMS TO BE SLIPPING, I WAS ALMOST HIT TWICE FROM IT STALLING, TRANSMISSION SERVICE LIGHT COMES ON, RADIO DISPLAY NOT WORKING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10904425September 7, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHEN I PUT IT IN DRIVE MODE IT GOES BACK WORDS.WHEN I'M DRIVING FOR ABOUT 20 MIN IT SHOWS MY E BRAKE IS ON AND SAYS TRANSMISSION AT FAULT AND ENGIN AT FAULT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903597September 5, 2016
UNKNOWN OR OTHER
1.TRANSACTION WAS SLIPING HAD TO TAKE IN GOT IT OUT AN HAD TO TAKE IT IN FOR THE SECOND TIME FOR THE TRANSACTION 2. TOOK CAR BACK CUZ IF I HONKED THE HORN THE CAR WOULD DIE I HAD TO PUT IT IN PARK AND TAKE THE KEY OUT AN HIT THE ALARM RESET THE ALARM TO START THE CAR IT BEEN IN THE SHOP GOING ON THREE TIMES NOW I WAS DRIVING ON THE FREEWAY THE CAR DIED AN ALAM LIGHT HORN GO OFF AN DIES ON THE FREEWAY NOT SAFE AT ALL I HAD TO PUT IT IN PARK ON FREEWAY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903658September 5, 2016
POWER TRAIN
WE BOUGHT THIS CAR TO HAVE A SAFE, RELIABLE VEHICLE. I LIVE IN A MOUNTAIN COMMUNITY WITH PLENTY OF WILDLIFE AND VERY FEW OTHER DRIVERS ON THE ROAD. MY CAR BROKE DOWN ON THE MOUNTAIN HIGHWAY WHEN LEAVING FOR WORK AT 5:15AM. I GOT BARELY 2 MILES FROM HOME AND I LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. THE CAR WOULD NOT ACCELERATE MORE THAN 10 MILES PER HOUR AND JERKED, HESITATED, MADE GRINDING NOISE. IT HAS HESITATED FROM TAKE OFF SINCE WE'VE HAD IT. WE RECEIVED A RECALL NOTICE AND TOOK IT IN IMMEDIATELY. THAT DID NOTHING TO TAKE CARE OF THE PROBLEM. NOW IT STOPPED RUNNING COMPLETELY AND THE CHECK ENGINE LIGHT CAME ON. IT WAS TOWED TO THE SHOP AND WE HAVE BEEN TOLD THAT THE PART (TCM MODULE) IS ON BACK ORDER AND WE COULD BE WITHOUT OUR CAR FOR 1 TO 8 WEEKS. THEY COULD CARE LESS THAT THIS IS OUR MAIN FORM OF TRANSPORTATION AND I WILL HAVE TO GET A RENTAL IN ORDER TO GET TO WORK IN ORDER TO MAKE CAR PAYMENTS FOR A CAR I CAN'T DRIVE. I ESCALATED MY CONCERNS ALL THE WAY UP TO CORPORATE CUSTOMER RELATIONS AT FORD. SO GOING INTO THE WEEKEND I HAD NO HELP AT ALL FROM ANYONE AT FORD AND WAS FORCED TO OBTAIN A RENTAL AT MY COST. SO FAR I'M LOOKING AT $300 AND PRAYING THAT MY CAR IS BACK BEFORE I HAVE TO RETURN THE RENTAL. THIS IS A BUNCH OF [XXX] FROM FORD. IT'S ALL OVER THE INTERNET THE ISSUES WITH THESE CARS. FOR THEM TO NOT PROVIDE ASSISTANCE WITH RENTALS IS THE WORST POSSIBLE SERVICE EVER. I BET THEY SURE WILL EXPECT MY PAYMENT ON TIME WON'T THEY? I'VE FILED CLAIMS WITH A LEMON LAW ATTORNEY AND A CLASS ACTION LAWSUIT ATTORNEY. AS WELL ON CARCOMPLAINTS.COM, CENTER FOR AUTO SAFETY AND NHTSA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903450September 3, 2016
AIR BAGS, POWER TRAIN, UNKNOWN OR OTHER
FOCUS 2014 BEEN IN THE DEALER SHIP IN FAIRFAX..TED'S FOR OVER A MONTH NOW .I CALLED 4 TIMES AND NO ONE ANSWERS MY CALLS OR RETURN THEM...I DON'T NEED THE CAR ANY MORE SINCE I HAD TO BUY ANOTHER ONE..I SHAKES WHEN EVER YOU IT STARTS MOVING VERY VIOLENTLY AND CONSTANTLY STALL FOR NO REASON IT'S NOT GOING ANYWHERE AND HAVE SOME SOUNDS THAT THE WHOLE ENGINE IS ABOUT TO BREAK...THE SEAT BELT DON'T WORK ALL THE TIME OR THE AIR BAGS OFFEN START BEEPING ON THE DASH BORD...IT'S BEEN A REALLY RUFF RIDE FOR A CAR THAT HAS LESS THEN 30000 LIMES ON IT...IT'S BEEN A REAL PROBLEM AND HEADACHE SINCE I GOT IT...RETURNED IT TO CHECK FEW TIME BUT NOTHING...CAN THEY PAY FOR MY CAR VALUE??? OR MY LAON??
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10903496September 3, 2016
ENGINE, POWER TRAIN
WE ARE EXPERIENCING EXACTLY THE SAME ISSUE AS MANY OTHER PEOPLE (41) REPORTED ON THIS WEBSITE AND MORE PEOPLE ON OTHER WEBSITES ON INTERNET. NHTSA CONDUCTED OFFICIAL INVESTIGATION ON THIS ISSUE (NHTSA ACTION NUMBER: PE13031). WE HAVE TO UNFORTUNATELY REPORT THAT FORD HAS NOT ADDRESSED THIS ISSUE TILL THIS DATE (9-3-2016). OUR CAR WAS MULTIPLE TIMES IN DIFFERENT FORD DEALERSHIPS BUT NONE OF THEM WERE ABLE TO RESOLVE THE ISSUE. THE REPLACED BATTERY, HIGH VOLTAGE HARNESS, REPROGRAMMED PCM AND TPM MODULES SEVERAL TIMES BUT THE SERIOUS SAFETY ISSUE IS STILL PRESENT. WE HAVE EXPERIENCED THIS ISSUE MORE THAN 10 TIMES SINCE 2014 (WE STOPPED COUNTING), EVEN 5 TIMES IN ONE DAY. ISSUE: THE VEHICLE, WHILE IN MOTION, SUDDENLY LOSES POWER AND DRIVER RECEIVES A RED TRIANGLE INDICATOR AND THE MESSAGE "STOP SAFELY NOW" IN THE INSTRUMENT CLUSTER. DRIVER UNFORTUNATELY CANNOT STOP SAFELY BECAUSE THE VEHICLE LOSSES ALL ENGINE POWER AND IS DECELERATING VERY FAST SO THE DRIVER DOESN'T HAVE TIME TO PULL OVER WHILE IN TRAFFIC OR DRIVING ON A FREEWAY. WE WOULD LIKE NHTSA TO TAKE ACTION AGAIN AS THE ISSUE WAS NOT ADDRESSED IN 2013 AS STATED UNDER NHTSA ACTION NUMBER: PE13031. THIS IS SAFETY ISSUE NOT ONLY FOR THE DRIVER AND VEHICLE OCCUPANTS BUT ALSO FOR OTHER PEOPLE IN SURROUNDING VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903358September 2, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE TRANSMISSION CLUTCH SHUTTERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE THE TRANSMISSION CONTROL MODULE WAS REPROGRAMMED. THE DEALER PROCEEDED TO REMOVE THE TRANSMISSION TO REPLACE THE DRY CLUTCHES. THE FAILURE RECURRED AND THE DEALER REPEATED THE SAME REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899393August 30, 2016
UNKNOWN OR OTHER
I WAS DRIVING IN STOP AND GO TRAFFIC AND A NOTICE CAME UP ON THE SCREEN THAT MY TRANSMISSION WAS HOT AND THAT I NEEDED TO STOP FOR 5 MIN. I PULLED OVER AND STOPPED FOR 5 MIN. AND BEGAN DRIVING AGAIN, AND WITHIN 5 MIN. THE NOTICE CAME BACK ON AND IT SMELLED LIKE FIRE. SO I PULLED OVER AND LET THE CAR IDLE UNTIL TRAFFIC WAS GONE AND THEN SINCE TRAFFIC WAS DONE, THE NOTICE NEVER CAME BACK UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10899603August 30, 2016
POWER TRAIN
SEVERE TRANSMISSION/CLUTCH PROBLEMS. SHUDDERS, HESITATES AND SURGES WHEN SHIFTING OR EVEN JUST DRIVING. CANNOT SLOW THEN ACCELERATE WITHOUT STOPPING WITHOUT HEAVY JERKING. WHEN TRYING TO PASS ON A FREEWAY, CAR FALLS INTO NEUTRAL AND WON'T ACCELERATE. CAR HAS FEWER THAN 10,000 MILES AND CLUTCH IS ALREADY 25% WORN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898414August 25, 2016
POWER TRAIN
DRIFTS BACKWARDS IN DRIVE, AND DRIFTS FORWARD IN REVERSE. NEW CLUTCH ORDERED FOR REPLACEMENT AT NO COST. MAY TAKE UP TO 10 WEEKS TO RECEIVE THE CLUTCH. DRIFTING OCCURS ON ANY INCLINE. ALSO, CAR SHUDDERS INTERMITTENTLY WHILE DRIVING, AS IF FRONT WHEELS ARE NOT TURNING SMOOTHLY (JERKING SENSATION). PURCHASED CAR WITH 26,800 MILES ON IT. HAVE SINCE LEARNED THAT THIS IS A COMMON FOCUS PROBLEM. FORD HAS ONLY EXTENDED THE WARRANTY COVERAGE TO THE TRANSMISSION CONTROL MODULE, UNDER CUSTOMER SATISFACTION PROGRAM 14M02. THIS PROGRAM STATES THAT THE FOCUS MAY EXPERIENCE INTERMITTENT LOSS OF TRANSMISSION ENGAGEMENT WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898233August 24, 2016
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AROUND A CURVE AT 25 MPH, THE STEERING WHEEL SEIZED AND THERE WAS AN ABNORMAL NOISE COMING FORM THE VEHICLE. THE CONTACT REDUCED SPEED TO 10 MPH DUE TO BEING CONCERNED FOR THEIR SAFETY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897602August 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUDDERED AND SHOOK VIOLENTLY. WHEN SHIFTING BETWEEN FIRST AND SECOND GEARS, THERE WAS AN ABNORMAL VIBRATION IN THE VEHICLE. ON SEVERAL OCCASIONS, WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE OVER AND UNDER ACCELERATED AND THEN HESITATED. THE DEALER DIAGNOSED THAT THE MANUAL CLUTCH, POWER TRAIN CONTROL MODULE, AND TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896791August 18, 2016
UNKNOWN OR OTHER
YES I JUST RECENTLY FINANCED A 2014 FORD FOCUS SE FROM THE DEALER SHIP IN HAGERSTOWN MD AFTER TWO DAYS OF DRIVING IT STARTED SHIFTING FUNNY I LOOSE POWER IT BUCKS AND ACTS LIKE IT'S GOING TO STALL I HAVE CHILDREN I TOLD FORD IN HAGERSTOWN THEY KNEW ABOUT THE TRANSMISSION PROBLEM AND DIDN'T TELL US THEY SAY THE TRANSMISSION IS JUNK THAT IT NEEDS REPLACED IT'S BEEN OVER A MONTH STILL HAVE NO TRANSMISSION AND THEY WON'T TELL ME WHY PLUS THE CAR IS DRIFTING BACKWARDS I'M AFRAID FORR I MY HUSBAND AND CHILDREN'S SAFETY I HAVE TO TRAVEL FOR MY WORK IT'S THE ONLY FAMILY VEHICLE I NEED SOME HELP PLEASE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896659August 17, 2016
POWER TRAIN
TRANSMISSION RATTLES,CAR CANT FIND PROPER GEAR AT SLOW SPEEDS,SHIFTS UP AND DOWN AT RANDOM.SOMETIMES NO ACCELERATION AT TAKEOFF,DANGEROUS PULLING OUT INTO TRAFFIC.TCM HAS BEEN REPLACED AS WELL AS CLUTCH PACKS.CAR HAS BEEN BACK TO DEALER 4 TIMES.PURCHASED NEW 7/9/2014,,,,,CAR HAS 23000 MILES AND IS STILL UNDER WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895895August 15, 2016
STEERING
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF POWER STEERING. THE VEHICLE WAS NOT DIAGNOSED NOR REAPIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 14V284000 (STEERING); HOWEVER THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 43,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895562August 13, 2016
ELECTRICAL SYSTEM
RODENTS ARE EATING WIRES IN MY MOTOR. I SAW ON FORD WEBSITE THAT THEY ARE USING SOYBASED WIRE INSULATION. THERE IS A CLASS ACTION THAT HAS BEEN FILED BY CONSUMER AGAINST HONDA..WHO IS USING SAME SOYBASED PRODUCTS IN THEIR MANUFACTURING CAR PROCESS AND HAS EVEN INVENTED A DUCT TAPE COATED WITH A PRODUCT THAT SHOULD DETOUR RODENTS FROM CHEWING THESE WIRES IF IT IS WRAPPED AROUND THE WIRING INSIDE THE MOTOR. THEY REFUSE TO COVER..(FORD)..AND (HONDA) THESE REPAIRS UNDER OUR MANUFACTURES WARRANTY FOR DEFECTIVE MATERIAL..WHICH IS NOT FAIR TO US THE CONSUMER. IT WILL ME...FORD SAID....OVER TWO THOUSAND DOLLARS TO REPAIR. THIS SOYBASED PRODUCTS..ATTRACT THE RODENTS..AND EITHER SHOULD BE STOPPED IN THE MANUFACTURING OF CARS..OR MANUFACTURE TO BE REQUIRED TO..REPLACE..FREE OF CHARGE. IF THEY REPAIR..AT MY EXPENSE..RODENTS WILL ONLY CONTINUE TO BE LURED TO MY CARS..WIRING..TO CHEW IT UP AGAIN. THIS COULD RESULT IN FIRES..CRASHES..IS VERY DANGEROUS SITUATION..NOT TO MENTION..COSTLY TO US THE CONSUMER. HONDA WOULD NOT OF INVENTED THAT DUCT TAPE..BUT THEY DID BECAUSE THEY KNEW DARN WELL THAT IT IS ATTRACTING RODENTS. WE ALL WANT ECO FRIENDLY PRODUCTS..BUT NOT WHEN IT PUTS CONSUMERS..AT GRAVE RISK. I HAVE LIVED AT MY HOME FOR OVER 25 YEARS..NEVER..HAS THIS HAPPENED TO ME. THIS IS SECOND OCCURANCE. FIRST TIME COST ME UNDER THREE HUNDRED. I DO NOT WANT THIS TO COST ME MY OR MY CHILD'S LIFE..THE NEXT TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895000August 11, 2016
FUEL/PROPULSION SYSTEM
I WAS DRIVING MY 2014 FORD FOCUS SE AND THE ENGINE LIGHT CAME ON. I TOOK MY CAR TO THE REPAIR SHOP AND WAS TOLD THAT MY FUEL TANK, FUEL PUMP AND VAPOR MANAGEMENT VALVE NEEDS TO BE REPLACED AND IT WILL COST 2000 DOLLARS. THIS WAS NOT COVERED BY WARRANTY. FORD REFUSES TO DO A RECALL EVEN KNOWING THERE WERE ISSUES WITH THIS PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895170August 11, 2016
ENGINE, POWER TRAIN
WHEN STARTING FROM A START, THE VEHICLE FREQUENTLY JUMPS, SURGES, AND OCCASIONALLY STALLS FOR SEVERAL SECONDS. MY WIFE WAS NEARLY HIT FROM BEHIND WHEN ENTERING AN INTERSTATE HIGHWAY WHEN THE VEHICLE STALLED FOR SEVERAL SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894915August 10, 2016
ELECTRICAL SYSTEM
FORD FOCUS EV- WHILE DRIVING THE VEHICLE LOSES POWER AND SHUTS DOWN SAYING "PLEASE PULL OVER SAFELY." HAVE TAKEN TO THE DEALERSHIP TWICE AND THEY CANNOT FIND A SOLUTION. VERY DANGEROUS AS THE VEHICLE STOPS IN THE MIDDLE OF THE ROAD WHEN DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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