Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10936755December 21, 2016
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE DRIVER'S DOOR WAS NOT ABLE TO SHUT COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V383000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936443December 20, 2016
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
IN EXTREMELY COLD TEMPERATURES, THE DOOR WILL NOT LATCH OR WILL POP OPEN WHILE DRIVING. IT HAS HAPPENED MULTIPLE TIMES, BUT ONLY IN BELOW FREEZING TEMPERATURES. FORD RECALL NOTICE 06S45 DESCRIBES IT PERFECTLY, BUT SOMEHOW MY FORD FIVE HUNDRED IS NOT INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934280December 9, 2016
WHEELS, UNKNOWN OR OTHER
WHILE DRIVING ON THE FREEWAY GOING THE SPEED LIMIT I CHANGED LANES AND THE REAR OF THE CAR FISHED TAILED. IT HAPPENED SO FAST IT SCARED ME TO DEATH. I WAS VERY LUCKY TO GET THE CAR UNDER CONTROL. IT WAS NOT RAINING AND SOME WHAT HEAVY TRAFFIC AT THE TIME. THE CAR DOES NOT MANEUVER WELL. I HAVE TO BE CAREFUL WHILE CHANGING LANES AND DO IT SLOWLY OR THE CAR JERKS QUICKLY AND NOT SMOOTH AS MY OTHER CARS I'VE OWNED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925169November 9, 2016
FUEL/PROPULSION SYSTEM
WRENCH LIGHT CAME ON AND IT FEELS LIKE YOU LOSE POWER MOMENTARILY. WHEN IT KICKS BACK IN, IT LUNGES AND WILL ALMOST GIVE YOU WHIPLASH. THIS HAPPENS SPORADICALLY DURING ACCELERATION USUALLY ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924411November 5, 2016
STRUCTURE:BODY, VEHICLE SPEED CONTROL, STEERING
WHEN COMING TO A COMPLETE STOP WITH MY FOOT ON THE BRAKE, THE CAR CONTINUES TO JERK AND DRIVE. IT ALSO DOES IT WHILE REVERSING WHICH IN BOTH CASES HAS ALMOST CAUSED ME TO RUN INTO THE CAR IN FRONT OR BEHIND ME. IT TAKES A WHILE TO PICK UP SPEED AFTER STOPPING. IT JERKS WHILE PICKING UP SPEED. THE PASSENGER DOOR INSIDE HANDLE DOES NOT CLOSE ON ITS OWN. IT RAINS IN THE CAR ON THE DRIVER'S SIDE. THE FRONT DRIVER'S SIDE PANEL KEEPS POPPING OUT OF PLACE.. THE THING UNDER THE CAR THAT KEEPS YOU FROM HITTING THE CURB, IS FALLING APART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915641October 12, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE REAR DRIVER SIDE TAIL LIGHT FAILED TO ILLUMINATE. WHEN THE VEHICLE WAS PLACED IN REVERSE, THE REVERSE LIGHTS FAILED TO ILLUMINATE. IN ADDITION, THE CONTROL PANEL AND DRIVER SIDE BLINKERS FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURES RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914152October 6, 2016
AIR BAGS
WHILE DRIVING AIRBAG LIGHT CAME ON SEVERAL TIMES AND THEN MADE 1 BONG. FORD DEALER SAID I HAVE A BAD CONTROL MODULE AND PART IS NOT COVERED. IF THIS IS A SAFETY ITEM SHOULD IT BE COVERED? SHOULD THIS MODULE BE RECALLED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914258October 6, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. WHILE DRIVING VARIOUS SPEEDS, IT WAS DIFFICULT TO SHIFT GEARS. THE CONTACT DID NOT NOTICE IF ANY WARNING INDICATORS WERE ILLUMINATED. A MECHANIC DETERMINED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 145,753.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903582September 4, 2016
UNKNOWN OR OTHER
DRIVING WHEN THE CALL RPM DROP AND ABS GOES OUT CAR WON'T EXCELERATE "FAILSAFE ENGINE MODE " IS WHAT IT SAYS N MY CHECK ENGINE LIGHT AND ABS LIGHT AND RENCH LIGHT ON, HAD TO PULL OVER AND SHUT OFF AND TURN BACK ON. CLEANED THE THROTTLE BODY AND REPROGRAMED THE COMPUTER AND IT CONTINUES TO HAPPEN AT RANDOM AND WILL RANDOMLY EXCELERATE ON ITS OWN WITH RPMS RISING AND YET I'M NO WHERE NEAR GAS PEDAL, I'M ON BRAKES. AS MY INSTRUMENT PANEL WILL MALFUNCTION AND ALL GAUGES WILL GO TO ZERO AND WIGGLE AND ALL WARNING LIGHTS WILL BE DISPLAYED THEM GOES COMPLETELY BLACK, THIS HAS ALSO BEEN VERY UNSAFE OF AN ISSUE BECAUSE AT NIGHT WHEN THIS HAPPENS YOU CAN'T SEE YOUR SPEND OR GAS OR ANYTHING. AND THE FAIL-SAFE MODE ALSO HAS ALMOST CAUSE ME TO HAVE CRASHED AS WELL AS BEEN CRASHED INTO OVER FOUR DOZEN TIMES. SEEING HOW I PAY FOR IT TO BE FIXED AND NOTHING CAN'T SEEM TO FIX IT ... IT'S VERY SCARY AND I WORRY FOR MY LIFE EACH TIME I DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10903480September 3, 2016
ELECTRICAL SYSTEM
SINCE I BOUGHT MY CAR IN 2007 I AM ON MY 4TH BATTERY. THE BATTERY WILL JUST DIE AND STOP HOLDING A CHARGE. THE DEALER CANNOT FIGURE OUT WHAT IS CAUSING THE BATTERY TO DRAIN. EVERY TIME THE CHARGE IT, THE CAR JUST DRAINS IT. THE BATTERIES ON OVERAGE ONLY LAST AROUND 2 YEARS. WHEN I GO UP AND DOWN STEEP HILLS MY CHECK BATTERY LIGHT COMES ON, BUT ONCE ON LEVEL THE LIGHT GOES OUT. MY CAR IS FINE AND THEN I GO TO START THE CAR IT WON'T START. NO WARNING WHAT SO EVER. THE CHECK BATTERY LIGHT NEVER EVEN COME ON. UNLESS OF COURSE WHILE I AM DRIVING UP OR DOWN A STEEP HILL. I LIVE IN SPOKANE WASHINGTON, BUT I HAD TO HAVE THE BATTERY REPLACED ONCE WHILE I WAS ON VACATION IN MONTANA. SOMETHING HAS TO BE DRAINING THE BATTERY BUT WE CANNOT FIGURE OUT WHAT IT IS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10898093August 23, 2016
ENGINE, POWER TRAIN
WHEN PLACING THE CAR IN REVERSE OR DRIVES IT REVS. IN ORDER TO AVOID AN ACCIDENT I HAVE TO ENSURE THAT MY FEET ARE ON THE BRAKES AT ALL TIMES! THERE HAVE BEEN INSTANCES WHERE I'VE ALMOST HIT THE CAR IN FRONT ME!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895005August 11, 2016
ENGINE
ESTABA MANEJANDO HACIA MI TRABAJO Y ME APARECIO EN EL PANEL FAILSAFE ENGINE MODE, NO PUDE SEGUIR MANEJANDO MAS POR QUE ME ESTABA FALLANDO EL ANDAR DEL AUTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886221July 20, 2016
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I WILL NEVER BUY ANOTHER FORD VEHICLE EVER AGAIN!!!!!! I OWN A 2005 FORD FIVE HUNDRED THERE WAS A RECALL IN 2012 ON THE THROTTLE BODY, A FORD DEALER SUPPOSABLY CLEANED THE THROTTLE BODY, WELL NOW ITS NOT DRIVEABLE. WE HAVE SINCE TALKED TO SEVERAL FORD DEALERS INCLUDING FORD MOTOR COMPANY , THEY ALL SAID IT WAS OUR RESPONSIBILITY TO FIX THE PROBLEM. I DO NOT THINK IT SHOULD BE MY RESPONSIBILITY TO PAY FOR THIS SINCE THE PART WAS RECALLED !!! THE CAR COULD STALL AT ANYTIME WHILE DRIVING PUTTING MYSELF AND MY FAMILY AT RISK, I DON'T THINK MUCH OF THIS AUTOMOBILE COMPANY FOR NOT STANDING BEHIND THERE PRODUCT, I WILL NEVER RECOMMEND A FORD VEHICLE TO FRIENDS,FAMILY OR EVEN MY WORST ENEMY NEVER NEVER AGAIN!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885238July 16, 2016
VEHICLE SPEED CONTROL
I HAVE BEEN HAVING TROUBLE OUT OF MY CAR AND DID NOT KNOW WHAT IT WAS. I COULD BE DRIVING AND THE ACCELERATOR WOULDN'T HAVE AN POWER. I NOTICED THAT THE MESSAGE IN MY DASH READ: FAILED SAFE MODE. I WAS IN TRAFFIC WHEN THIS HAPPENED AND I HAD MY CHILDREN IN THE CAR AND I AFRAID,WE WOULD BE REAR ENDED BECAUSE THOUGH,THE CAR WAS STILL ON,I HAD NO POWER TO CONTINUE. I TURNED THE CAR OFF AND BACK ON AND IT CONTINUED TO GO INTO FAIL SAFE MODE,THEN I NOTICED THERE WAS A WRENCH TOOL,ALSO IN THE MESSAGE BOARD. AFTER BEING IN THE MIDDLE OF THE ROAD FOR 20 MINUTES,THE CAR FINALLY CRUNK UP,SO I COULD MOVE IT OUT THE ROAD. AS,I CRUNK THE CAR,I DIDN'T HAVE MY FEET ON THE ACCELERATOR BUT I IMMEDIATELY HAD TO PUT MY FEET IN THE BREAK BECAUSE THEY CAR WAS MOUNTING AS IF I WAS PUSHING THE GAS. WHEN I FINALLY GOT READY TO PULL OFF BARELY TOUCHING THE GAS,IT JERKED OFF REALLY FAST,CAUSING ME TO ALMOST LOOSE CONTROL OF THE VEHICLE. I WAS TERRIFIED! I GOT THE CAR HOME AND CALLED MY MECHANIC. HE TOLD ME TO BRING TO HIM THE NEXT MORNING. I GET UP THE NEXT MORNING TO TAKE IT TO THE MECHANIC AND IT REPEATEDLY WENT INTO FAIL SAFE MODE,WHERE I COULD NOT GO ANYWHERE. I FINALLY GOT IT TO GO AFTER AN HOUR AND IT DID THE SAME,AS I WAS ATTEMPTING TO GET IT TO THE MECHANIC SHOP.THE MECHANIC TESTED IT AND SAID,THE THROTTLE BODY NEEDED TO BE REPLACED. I WAS ALSO,TOLD,THAT THERE WAS A RECALL ON THESE SAME CARS FOR THE SAME PROBLEM AS IM EXPERIENCING. I DID SOME RESEARCH MYSELF AND THERE WAS A RECALL ON THESE FORD 500 FOR THROTTLE BODY. IM JUST NOT SURE,WHAT YEAR THEY WERE RECALLED. THE RECALL NUMBER IS 12N03. I HOPE I HAVE EXPLAINED IN FULL DETAIL,AS,IM JUST THANKFUL,THAT I,MY FAMILY OR OTHERS WERE INJURED,BEFORE I FIGURED OUT HOW DANGEROUS THIS CAR IS!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10883882July 11, 2016
STRUCTURE:BODY
I WAS DRIVING DOWN THE ROAD ABOUT 45/55 MPH GOING AROUND A SLIGHT TURN WHEN ALL OF A SUDDEN THE REAR LOWER CONTROL ARM AND THE MOUNT ITS BOLTED TO SNAPS LOSE AND I START DOING 360S THANK GOD NO ONE WAS IN THE OTHER LANE THEY'D BE DEAD PROBABLY. FORD NEEDS TO FIX THIS POS CAR CUZ THAT'S DEFINITELY A MANUFACTURER PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882258July 2, 2016
VEHICLE SPEED CONTROL
I PURCHASED MY CAR 7/31/2012 WITH 113,000 MILES. I RECEIVED NOTIFICATION OF A RECALL FOR THE RPM SURGE IN 2013. CONCERNED, I TOOK MY CAR TO THE DEALERSHIP AND WAS TOLD SINCE I DIDN'T HAVE ANY PROBLEMS AND HADN'T REACHED THE 150,000 MILE LIMIT, THEN I DIDNT NEED TO WORRY ABOUT REPAIRS FOR THE TIME BEING. I THEN ASKED WHAT WOULD HAPPEN IF I SURPASSED THE MILE LIMIT AND THE PROBLEM SURFACED. THE MECHANIC INFORMED ME THAT AS LONG AS A RECALL EVER EXISTED, THEN FORD WOULD ALWAYS BE RESPONSIBLE FOR THE REPAIRS. NOT SATISFIED WITH THAT RESPONSE, (BECAUSE THERE WOULD NOT BE A 10 YR /150,000 LIMIT IN THE LETTER) I QUESTIONED THE MANAGER WHO CONFIRMED THE TECH'S ANSWER. IN 2014 I RELOCATED TO LANCASTER CA. I TOO HAVE HAD NUMEROUS DANGEROUS CLOSE CALLS WITH THE SUDDEN ACCELERATION WHILE BREAKING; ONE BEING IN A SCHOOL PARKING LOT IN HIGH TEMPERATURES. I TOOK MY CAR TO THE DEALERSHIP 5/2016 AND JUST AS EXPECTED, THEY WONT REPAIR MY CAR WITHOUT COST. THIS IS WRONG AND VERY DANGEROUS AND HOPEFULLY YOU GUYS WILL DECIDE TO DO SOMETHING ABOUT THIS FOR THE MANY PEOPLE STILL EXPERIENCING PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876948June 27, 2016
FUEL/PROPULSION SYSTEM
THE CAR SURGES SEVERAL FEET WHEN YOU RELEASE THE BRAKE. IT WILL DO THIS MOVING FORWARD OR WHEN BACKING UP. THE CAR LITERALLY JUMPS A FEW FEET AND YOU MUST APPLY THE BRAKES IMMEDIATELY OR RISK HITTING ANYTHING CLOSE. IT MAKES IT VERY HARD TO PARK AND WORRIES US A LOT WHEN AT STOPLIGHTS WITH PEDESTRIANS CROSSING. THE CAR CAN BE A AT A COMPLETE STOP OR SIMPLY RELEASING THE BRAKE PEDAL IN A TURN , BACKING UP OR GOING STRAIGHT, IT IS VERY SCARY. THE SURGE USUALLY IS MORE OF A JUMP OF 2-4 FEET. THE INTERNET IS CHOCK FULL OF CUSTOMERS WITH THE SAME COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10875107June 15, 2016
LATCHES/LOCKS/LINKAGES
2005 FORD FIVE HUNDRED. CONSUMER WRITES IN REGARDS TO DOOR LATCH MAY NOT OPERATE PROPERLY IN AN WET ENVIRONMENT RECALL NOTICE. CONSUMER STATES VEHICLE DOOR LATCHES COLLECTS WATER IN LOCKING MECHANISM/DOOR FRAME DUE TO MANUFACTURED DESIGN ISSUES. *SMD THE CONSUMER STATED THE DRIVER SIDE DOOR/LATCH WOULD NOT LOCK. THE CONSUMER STATED HE WAS ABLE TO DRAIN 8-10 OUNCES OF WATER OUT OF THE DOOR CAVITIES, BY LIFTING THE RUBBER GASKET ON THE DOOR FRAME AT THE BOTTOM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872476June 4, 2016
UNKNOWN OR OTHER
THE AIR CONDITIONING SYSTEM WILL ONLY BLOW WARM AIR IF THE RPM IS BELOW ABOUT 2000. THE HIGHER THE RPM THE COLDER THE AIR. IT IS NOT THE REFRIGERANT BEING LOW AS I HAVE CHECKED IT. I'VE HEARD FROM MANY ONLINE SOURCES THAT IT IS A VALVE INSIDE THE COMPRESSOR AND THAT IT SEEMS TO BE A COMMON PROBLEM WITH THE FIVE HUNDRED. GIVEN THAT IT SEEMS TO BE A COMMON PROBLEM, FORD SHOULD ISSUE A RECALL TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10872121June 2, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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