Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10165964August 18, 2006
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
DASH GAUGES DROP TO ZERO WHILE CAR IS RUNNING USUALLY FOR A FEW SECONDS, SOMETIMES FOR SEVERAL MINUTES. OCCASIONALLY THE LED DISPLAY ALSO GOES OUT WITH HEADLIGHTS AND TURN SIGNALS FOR 10 SECONDS TO 10 MINUTES WHILE THE ENGINE IS RUNNING PERFECT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10165823August 14, 2006
SEAT BELTS:FRONT
2005 FORD FIVE HUNDRED FRONT PASSENGER SEAT BELT FAILED TO RESTRAIN PASSENGER WHEN IN AN ACCIDENT. *KB *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10164684August 7, 2006
WHEELS
DT*: THE CONTACT STATED ON 7-29-06 WHILE DRIVING ON THE INTERSTATE AT 70 MPH, THE TIRE, RIM AND A PORTION OF THE WHEEL HAD SEPARATED FROM THE WHEEL BUT WAS STILL ATTACHED. THE INCIDENT RESULTED IN THE CONTACT LOSING CONTROL OF THE VEHICLE AND CAUSED AN ACCIDENT, BUT NO ONE WAS INJURED. PRIOR TO THE INCIDENT, THE VEHICLE DRIFTED TO THE LEFT RAPIDLY. BOTH SEAT BELTS WERE IN USE AT THE TIME. THE MANUFACTURER WAS CONTACTED AND DECLINED TO INSPECT THE VEHICLE BECAUSE THERE WAS NO PRIOR HISTORY OF THIS TYPE OF PROBLEM. THE VEHICLE WAS TOTALED AND A POLICE REPORT WAS TAKEN. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10164657August 6, 2006
STRUCTURE, VISIBILITY:WINDSHIELD
I HAVE A 2006 FORD 500 THAT HAS A VERY BAD GLARE ON THE WINDSHIELD. WHEN I INQUIRES ABOUT THE PROBLEM, I WAS TOLD THERE WAS 3 SUCH COMPLAINTS MADE AT THAT SAME DEALERSHIP. I WAS ALSO TOLD THERE WAS NOTHING THAT COULD BE DONE, IT WAS CAUSED BY THE WAY THE GLASS WAS MADE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10164417August 3, 2006
SERVICE BRAKES, HYDRAULIC
BRAKES DRAG CAUSING THE CAR TO JERK, GRASP WHEN STOPPING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162972July 20, 2006
SEAT BELTS:FRONT
DT*: THE CONTACT STATED WHILE DRIVING 60MPH ON WET PAVEMENT AND BLACK ICE, THE VEHICLE SPUN AND COLLIDED WITH A GUARDRAIL. THE SEAT BELT DID NOT HOLD THE PASSENGER TIGHTLY IN THE SEAT, RESULTING IN LEG AND BACK NEUROLOGICAL INJURIES. THE PASSENGER IN THE REAR SEAT WAS ALSO INJURED DURING THE COLLISION, HOWEVER THE REAR SEAT BELT HELD TIGHTLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10162381July 14, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THERE WAS A SMELLED OF SMOKE. THE SMELL MAY HAVE BEEN COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS PARKED FOR 8 TO 9 HOURS. WHEN THE CONTACT RETURN TO THE VEHICLE, IT WAS FILLED WITH SMOKE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND DETERMINED THE FIRE WAS OF AN ELECTRICAL NATURE AND SEEMED TO ORIGINATE FROM THE WIRE IN THE SPEAKER AREA LOCATED IN THE REAR OF THE VEHICLE. A FIRE DEPARTMENT REPORT WAS FILED. THERE WAS EXTENSIVE DAMAGE TO THE VEHICLE. THE DEALERSHIP AND MANUFACTURER HAVE BEEN NOTIFIED.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10161988July 10, 2006
SEAT BELTS:REAR/OTHER
2005 FORD 500 REAR RIGHT FEMALE HALF SEAT BELT IS DIFFICULT TO BUCKLE DUE TO POOR DESIGN. I HAVE COMPLAINED TO FORD AND WAS REFERRED TO THE LOCAL DEALER WHO AFTER MONTHS OF DELAY REFERRED BACK TO FORD WHO STATED THAT IT MEETS THEIR STANDARDS. THE BELT IS TOO SHORT AND FLEXIBLE. IT RETRACTS BACK INTO THE SEAT CUSHION MAKING IT DIFFICULT TO BUCKLE. THIS CONDITION CAN AND WILL LEAD TO NON USE OF THE BELT AND CAN LEAD TO SERIOUS INJURY OR DEATH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161777July 7, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DT*: THE CONTACT STATED WHILE DRIVING FROM A STOP SIGN, GOING LESS THAN 5 MPH, THE VEHICLE STALLED SUDDENLY. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHERE THEY DETERMINED THE FUEL CUTOFF INERTIA SWITCH WAS BAD AND NEEDED TO BE REPLACED. ON 6-14-06 THE SAME PROBLEM OCCURRED WHILE IN THE MIDDLE OF THE ROAD GOING 5 MPH. THE VEHICLE RESTARTED ONLY FOR A SHORT TIME ALLOWING THE CONTACT TO GET OUT OF THE ROAD. ONCE ON THE SIDE OF THE ROAD, IT STALLED AGAIN. THE VEHICLE WAS TOWED TO THE DEALERSHIP WHO DETERMINED THE PROBLEM WAS WITH THE INERTIA SWITCH; WHICH WAS PARTIALLY DETACHED. THE DEALERSHIP PUT A STRAP AROUND THE SWITCH. ON 6-16-06 THE DEALERSHIP WAS ASKED TO START THE VEHICLE AND TAP THE PASSENGER SIDE FLOORBOARD WHERE THE INERTIA SWITCH WAS LOCATED. THE VEHICLE SUDDENLY SHUT OFF AGAIN. THE SERVICE DEPT. MANAGER TESTED OTHER FORD 500S ON THE LOT TO SEE IF THE SAME THING OCCURRED AND IT DID. THE DEALERSHIP DETERMINED THERE WAS NO GUARANTEE THE SAME THING WOULD NOT HAPPEN AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161822July 7, 2006
VISIBILITY:WINDSHIELD
DT*: THE CONTACT STATED WHILE DRIVING DURING SUMMER THERE IS A REFLECTION OFF OF THE WINDSHIELD CAUSING DIFFICULTY IN VISIBILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161443July 5, 2006
SERVICE BRAKES, HYDRAULIC
MY 2005 FORD FIVE-HUNDRED. IT DOES HAVE 56,000 MILES BUT ALMOST ALL ARE INTERSTATE MILES. REAR PASSENGER BRAKE IS SCRAPING BADLY AND EVEN MAKING NOISE GOING DOWN THE ROAD. I SUSPECT A FAILED SYSTEM AND THE PAD'S ON THE ROTOR ALL THE TIME. KAYSER FORD IN MADISON TRIED TO SELL ME ENTIRELY NEW REAR BRAKES FOR $400. THAT'S RIDICULOUS. I DON'T RIDE THE BRAKE. WHY ARE THE FRONT BRAKES OKAY AND THE REARS GONE ALREADY ON A 2005??? I SUSPECT A DEFECT. I WANT IT FIXED WITHOUT BEING GOUGED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161105June 29, 2006
UNKNOWN OR OTHER
PROBLEM WITH THE EMERGENCY FUEL SHUT OFF SWITCH LOCATION IN THE 2006 FORD FIVE HUNDRED. MY PASSENGER IN THE CAR ( FRONT PASSENGER SEAT SIDE) UNKNOWINGLY TAPPED OR BUMPED THE SWITCH WHICH CAUSED THE CARS ENGINE TO LOOSE POWER AND THEN COMPLETELY STALL. DEALER ( SUNRISE FORD IN NORTH HOLLYWOOD TOLD ME TODAY IT WAS THIS SWITCH THAT WAS ACTIVATED WHICH CAUSED THE STALLING OF MY ENGINE. MY PASSENGER ( ADULT MALE- 6'2" LARGE SHOE SIZE) WAS WORKING WITH ME IN THE SAN FERNANDO VALLEY OF LOS ANGELES COUNTY ON 6/28/06. APPARENTLY HIS FOOT BUMPED THIS SWITCH WHICH HAS GOT TO BE IN AN IMPROPER LOCATION ( NOT CONCEALED). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160877June 27, 2006
ELECTRICAL SYSTEM
DT*: THE CONTACT STATED THAT ALL THE INDICATORS ON THE INSTRUMENT PANEL FAILED WHILE DRIVING 65 MPH. THE VEHICLE WAS TAKEN TO A SERVICE DEALER WHERE THE DEALER COULD NOT DETERMINED THE CAUSE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160480June 22, 2006
SERVICE BRAKES, HYDRAULIC
I PURCHASED A NEW 2005 FORD 500 IN MID 2005. I ONLY HAVE 3600 MILES ON THE VEHICLE. REAR WHEELS OF MY VEHICLE ARE COMPLETELY BLACKENED BY BRAKE DUST THAT HE HAD . REAR ROTORS WERE ARE DEEPLY GROOVED AND SHOULD BE REPAIRED OR REPLACED. SHOP FOREMAN AT DEALERSHIP SHOWED A RELEASE FROM THE FORD ENGINEER DIVISION THAT NOTIFIED FORD DEALERS THAT FORD WAS AWARE OF THE PROBLEM. THEY ARE INVESTIGATING THE PROBLEM AND WILL USE DIFFERENT BRAKE PADS IN THE ....4TH QUARTER OF 2006, BUT WERE PRESENTLY CONSIDERING THE PROBLEM TO BE NORMAL AND WILL NOT ALLOW ANY WARRANTY WORK. THE SHOP FOREMAN ADMITTED THAT HE CONSIDERED THE PROBLEM TO BE AN ENGINEERING ISSUE, WAS HAVING PROBLEMS WITH OTHER NEW FORD VEHICLES, AND WAS GOING TO CALL FORD ENGINEERING ABOUT THE ISSUE. SHOP FOREMAN CALLED JUNE 22, 2006 AND ADVISED THAT FORD WAS NOT CONSIDERING THE PROBLEM TO BE A PROBLEM AND WERE NOT GOING TO BACK ANY WARRANTY WORK. I WAS ADVISED THAT THE ''OWNER''S MANUAL" RECOMMENDS THAT THE WHEELS BE WASHED AT LEAST ONCE A WEEK. A SERIOUS PROBLEM AND THE ANSWER IS TO WASH THE WHEELS ONCE A WEEK? SON-IN-LAW ALSO DETERMINED THAT AFTER DRIVING SEVERAL BLOCKS, THE FRONT AND REAR BRAKE ROTORS WERE BE INCREDIBLY HOT. HE ADVISED ME THAT THE EXCESSIVE HEAT COULD CAUSE MY BRAKES TO BRAKES TO FAIL AND ME OR OTHERS COULD BE INJURED, OR WORSE. ** REAR BRAKE PADS DEGRADING AND REAR BRAKE ROTORS NEED REPLACED. EXCESSIVE HEAT IN REAR ROTORS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159561June 12, 2006
SERVICE BRAKES, HYDRAULIC
EXCESSIVE REAR BRAKE WEAR. REAR BRAKES WORE BEFORE THE FRONT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158786June 1, 2006
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
DT*: THE CONTACT STATED THE FUEL GAUGE WAS STICKING INTERMITTENTLY AND WOULD NOT INDICATE THE PROPER AMOUNT OF FUEL IN THE TANK. EVENTUALLY THE GAUGE WOULD NOT OPERATE AT ALL. THE DEALERSHIP DETERMINED THE PROBLEM WAS WITH THE FUEL QUALITY AND ADDED FUEL ENHANCERS TO THE FUEL TANK. CURRENTLY THE FUEL GAUGE HAS BEEN WORKING PROPERLY. THE CONTACT MAINTAINED IF THERE WAS ACTUALLY A PROBLEM WITH FUEL QUALITY THE PROPER AUTHORITIES SHOULD BE NOTIFIED. UPDATED *AK UPDATED 6/20/2006 - *NM UPDATED 06/19/06- THE DEALER TOLD THE CONSUMER THAT SULFUR WAS IN THE FUEL THAT HE WAS USING, WHICH WAS CAUSING THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158807June 1, 2006
VEHICLE SPEED CONTROL
ACCELERATOR JUMPED TO FULL THROTTLE AS MY WIFE PULLED INTO PARKING SPOT-CAR JUMPED OVER CONCRETE CURB AND CROSSED A GRASSY STRIP AND STRUCK A PICKUP TRUCK. SHE WAS MOVING SLOWLY INTO THE SPOT WHEN CAR JUMPED ONTO FULL THROTTLE. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10158052May 22, 2006
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
BATTERY ACID EATS AWAY PLASTIC TRANSMISSION CABLE LINKAGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10157189May 10, 2006
SERVICE BRAKES, HYDRAULIC
DT*: THE CONTACT STATED WHILE AT A STOP WITH THE BRAKE PEDAL DEPRESSED, THE PEDAL WENT COMPLETELY TO THE FLOOR WITHOUT WARNING. THE FAILURE DOES NOT AFFECT THE PERFORMANCE OF THE BRAKES AND THE VEHICLE CONTINUES TO STOP WITHIN A REASONABLE DISTANCE. THE DEALER HAS REPLACED THE MASTER CYLINDER, THE ABS SENSOR, AND HAS BLED THE BRAKES FOUR TIMES IN AN ATTEMPT TO REMEDY THE PROBLEM. ALTHOUGH THE PROBLEM IS NOT AS SEVERE OR AS OFTEN, IT STILL OCCURS INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156530May 1, 2006
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
DT*: THE CONTACT STATED WHILE APPLYING PRESSURE TO THE ACCELERATOR PEDAL AND THE VEHICLE HESITATED. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS CONTACTED. UPDATED 05/30/06.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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