Ford Five Hundred Complaints

1,073 consumer complaints on file.

#10435115November 9, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
FORD 500 LURCHES SEVERELY AT RANDOM TIMES WHILE THE ENGINE IS ENGAGED. THIS HAPPENS MOST DANGEROUSLY AT HIGH SPEEDS, DUE TO DRIVER'S INABILITY TO CONTROL VEHICLE ADEQUATELY TO DEFEND AGAINST POTENTIAL CRASHES OR CONTROL SPEED DURING TURNS. THIS HAS CAUSED PROBLEMS ON THE SNOW AND ICE HERE IN ALASKA BECAUSE UNCONTROLLED ACCELERATION REDUCES TRACTION. ALSO OCCURS AT LOW SPEEDS, WHICH IS MORE EASILY CONTROLLED THROUGH BRAKING, BUT REQUIRES EXTREME CAUTION IF ENGAGING VEHICLE WHEN PEDESTRIANS OR OTHER VEHICLES ARE NEAR. IT HAS SURPRISED AND SCARED ME ON MANY OCCASIONS SINCE I FIRST PURCHASED THIS CAR A MONTH AGO, BUT THE REASON I AM WRITING THIS IS BECAUSE I HAD A SCARY INCIDENT TODAY WHEN PULLING OUT OF A GROCERY STORE PARKING LOT (PEDESTRIANS IN FRONT OF ME WHEN IT SUDDENLY JUMPED AS SOON AS ENGINE ENGAGED). TOOK IT TO THE MECHANIC AND DIAGNOSTIC CHECK SAYS ISSUES WITH FUEL DELIVERY SYSTEM. THE MECHANIC STATED THAT AFTER RESEARCHING THE ISSUE THIS IS A VERY COMMON PROBLEM FOR THIS MODEL AND THAT IT IS MOST LIKELY THE THROTTLE BODY, AND SAYS THE CAR SHOULD NOT BE DRIVEN IN ITS CONDITION. IT IS ONE OF THE SCARIEST ISSUES I'VE EVER HAD TO DEAL WITH. AFTER READING MORE ABOUT IT ON THE INTERNET THIS EVENING IT SEEMS THAT THIS ISSUE IS VERY COMMON AND HUNDREDS OF PEOPLE HAVE HAD SIMILAR SCARY INCIDENTS WITH THIS CAR THAT THEY HAVE REPORTED ONLINE. IF THIS MANY PEOPLE ARE WRITING ABOUT IT ONLINE, PRESUMABLY THERE ARE THOUSANDS MORE WHO ARE HAVING THE SAME PROBLEM AND DO NOT HAVE THE RESOURCES OR KNOW HOW TO REPORT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434819November 7, 2011
ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE
CRUISING APPROX 65 MPH. I HEARD A THUD (LIKE RUNNING OVER A POT HOLE). THE CAR LURCHED FWD THEN SEEMED TO SHUT OFF, HOWEVER IT WAS STILL RUNNING. THE RPM DROPPED BELOW 1000 AND THE THROTTLE WOULD NOT WORK. PLACED CAR IN NEUTRAL AND MOVED TO THE SIDE OF THE ROAD. NOTICED THE WRENCH LITE WAS ILLUMINATED. TURNED THE CAR OFF AND RESTARTED. THE CAR SEEMED TO DRIVE FINE AFTER THAT WITH NO LITE. TOOK THE CAR TO HAVE THE CODES CHECKED. TWO CODES SHOWED: THROTTLE STUCK CLOSED AND THE THROTTLE FORCED TO IDLE (APPARENTLY A SAFETY FEATURE). TWO DAYS AGO HAD TO HAVE THE PCM AND TCM UPDATED AND REPLACED THE UPPER MOTOR MOUNT. FROM PREVIOUS COMPLAINTS THERE ARE SEVERAL WITH THE CAR TAKING OFF AND A FEW OF WITH MY ISSUE. ALL SEEMED TO BE ATTRIBUTED TO THE THROTTLE BODY MALFUNCTIONING WHICH IS APPARENTLY THE CASE HERE. GIVEN THE AMOUNT OF COMPLAINTS AND ISSUES CONCERNING THIS ITEM, SURELY THERE IS A RECALL REQUIRED. AT THE VERY LEAST THE MANUFACTURE SHOULD GIVE US WHAT WE PAID FOR THE VEHICLE AS CREDIT TOWARD ANOTHER CAR (ANY MAKE AND MODEL) IF THEY ARE NO GOING TO FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434439November 7, 2011
STEERING, WHEELS, SUSPENSION
MY FORD BEGAN ACTING STRANGELY WHEN TURNING, AND WOULD HYDROPLANE BADLY WHEN RAINING. I TOOK IT TO MY INDEPENDENT GARAGE AND THEY FOUND THAT THE LEFT LOWER BALL JOINT RETAINING NUT HAD WORKED LOOSE. THAT CAUSED THE LEFT FRONT WHEEL TO MOVE IN TOWARD THE BALL JOINT AND THE JOINT OR NUT TORE THE TIRE DOWN TO THE STEEL BELT. THE SERVICE MANAGER INDICATED THAT IT APPEARED THAT THE NUT WAS NOT TORQUED CORRECTLY AT THE FACTORY. OF COURSE, I HAD TO HAVE THE BALL JOINT REPLACED AND TWO NEW TIRES. I DID NOTIFY FORD MOTOR CO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434730November 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2006 FORD FIVE HUNDRED AWD. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND RESTART THE VEHICLE AFTER SEVERAL MINUTES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THE VALVE BODY IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE VALVE BODY. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 95,000. UPDATED 12/06/11*LJ UPDATED 02/29/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434121November 3, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHT FAILED. THE CONTACT WAS UNABLE TO SEE THE MILES DRIVEN OR ANY OF THE OTHER COMPONENTS ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE INSTRUMENT PANEL DIGITAL SYSTEM. THE VEHICLE WAS REPAIRED. THE DEALER REPLACED THE ELECTRICAL INSTRUMENT PANEL DIGITAL SYSTEM. THE FAILURE AND THE CURRENT MILEAGE WAS 59,090.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433615October 30, 2011
POWER TRAIN, VEHICLE SPEED CONTROL
THE VEHICLES WARNING INDICATOR LIGHT OF A WRENCH LIT UP INDICATING TRANSMISSION/THROTTLE BODY SERVICE. HAD PREVIOUSLY HAD TRANSMISSION INSPECTED AND WERE NO PROBLEMS. THE CAR WILL THRUST IN DIRECTION CAR IS IN GEAR OF SUCH AS WHEN CAR IS IN REVERSE IT WILL THRUST AND LUNGE BACKWARDS ALSO IN DRIVE LUNGE FORWARDS. IT ALSO IS ENHANCED WHEN THE CARS HEATER OR A/C IS RUNNING. HAVE RESEARCHED AND MANY, MANY PEOPLE HAVE HAD SIMILAR PROBLEMS AND COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433160October 28, 2011
ENGINE AND ENGINE COOLING
WHEN I SHIFT FROM A STOPPED POSITION, EITHER INTO DRIVE OR REVERSE, THE CAR LUNGES OR JUMPS FORWARD. IT MAKES IT VERY DIFFICULT TO CONTROL. THE DEALER KNOWS ABOUT THE PROBLEM AND SAYS THAT FORD KNOWS ABOUT THE PROBLEM, BUT REFUSES TO FIX IT UNLESS A GOD AWFUL AMOUNT OF MONEY IS PAID IN REPAIR COSTS. THEN HE SAYS IT MAY HAPPEN AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10432422October 22, 2011
VEHICLE SPEED CONTROL, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
FORD FIVE HUNDRED STARTED LURCHING OR LUNGING WHEN PLACED IN GEAR. FROM A PARKED POSITION.. THE CAR LURCHED BACK INTO THE WALL OF THE CARPORT CRUSHING THE BACK BUMPER. ON ANOTHER OCCASION THE CAR LURCHED WHEN THE DOOR WAS OPEN AND KNOCKED INTO THE CARPORT POST. VERY DANGEROUS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10432260October 20, 2011
POWER TRAIN
THE VEHICLE LUNGES WHEN SHIFT LEVER IS MOVED FROM PARK TO DRIVE OR REVERSE UPON STARTING. IT DOES NOT HAPPEN EVERYTIME, BUT WHEN IT DOES HAPPEN, IT IS A MARKED MOVE, ENOUGH TO GO THRU A GARAGE, JUMP A CURB OR HIT A PASSERBY. IT SEEMS TO HAPPEN MORE OFTEN WHEN THE CAR IS STARTED, AND THEN WAITING A FEW SECONDS BEFORE MOVING THE SHIFT (TIME TO PUT ON SEAT BELT). PUT YOUR FOOT ON BRAKE, SHIFT TO GEAR AND WONDER IF IT WILL JUMP OR NOT. IT BECAME NOTICABLE AT ABOUT 65,000 MILES AND HAS BECOME WORSE. THE CAR HAS ABOUT 76,000 MILES ON IT NOW. IT SEEMS OTHER FORD 500 OWNERS ARE EXPERIENCE SIMILAR PROBLEMS. I WOULD HOPE FORD DOES SOMETHING TO RECTIFY THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430812October 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE FROM A COMPLETE STOP AND WOULD STALL SPORADICALLY. THE CHECK ENGINE LIGHT WOULD ALSO ILLUMINATE ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED A NEW THROTTLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10430388October 16, 2011
ELECTRICAL SYSTEM, SERVICE BRAKES, HYDRAULIC, VEHICLE SPEED CONTROL
THE INSTRUMENT CLUSTER CHECKS NORMAL ON MOST START-UPS, BUT UNPREDICTABLY ALL SYSTEMS LIGHT UP SHOWING FAILURE OF ABS, AIR BAGS, TRACTION CONTROL, ELECTRICAL SYSTEMS, SEE A MECHANIC, CRUISE CONTROL AND SPEEDOMETER QUITS WORKING. THE WARNING LIGHTS MAY STAY LIT FOR 2 TO 200 MILES. AND NO SPEEDOMETER. AUTO ZONE AND MY MECHANIC ARE BAFFLED AND FRUSTRATED AFTER CHECKING BATTERY CHARGING CIRCUIT CONNECTIONS AND GROUNDS. ITS OBVIOUSLY NOT SAFE DRIVING WITHOUT KNOWING YOUR SPEED OR IF THERE IS A MAJOR HAZARD LOOMING-----LIKE FIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429592October 12, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THAT WHETHER REVERSING OR AT A STOP, THE VEHICLE WOULD SUDDENLY ACCELERATE ABNORMALLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSED THAT LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 59,000 AND THE CURRENT MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429546October 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, VEHICLE SPEED CONTROL
I'M NOT SURE IF THIS IS A POWER TRAIN OR OTHER PROBLEM, CAR LURCHES DANGEROUSLY AT LOW SPEEDS, AND WHEN CHANGING GEAR INTO AND OUT OF REVERSE. I HIT A POST PARKING IN AUGUST OF 2010 DUE TO THIS, AND IT'S BEEN GETTING GRADUALLY WORSE. TOOK IT TO THE DEALER WHO REPLACED A BROKEN UPPER MOTOR MOUNT THAT WAS CONNECTED TO THE TRANSMISSION. DIDN'T HELP, ALTHOUGH IT SEEMED LIKE A GOOD GUESS AT THE TIME. IT HELPS TO KEEP FOOT FIRMLY ON BRAKE WHEN CHANGING GEAR OR HOLDING STILL, WHILE THE CAR TRIES TO LURCH FORWARD (OR BACK) WITH UNPLANNED ACCELERATION. SEEMS TO BE GETTING INCREASINGLY WORSE AND NOW I DON'T FEEL IT'S SAFE TO LET ANYONE ELSE DRIVE IT, LIKE AT VALET PARKING. TAKING IT BACK TO DEALER TOMORROW, BUT WE LET WARRANTY EXPIRE RECENTLY DARN IT. WE GET SO MANY FAKE SPAM WARRANTY-EXPIRING PHONE CALLS THAT I GOT CONFUSED AND DROPPED THE BALL. THROTTLE CONTROL MODULE MAY BE GIVING FALSE SIGNAL TO CARBURETOR, NOT SURE WHAT IT IS. *KB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10429455October 11, 2011
SUSPENSION
TSB 10-2-13. I HAVE INNER REAR TIRE WEAR, ESPECIALLY ON THE RIGHT (THIS LIKELY EXISTED WHEN PURCHASED NEW). THERE IS A TSB THAT TALKS ABOUT SOME CARS WITH RR NEGATIVE CAMBER, (WHICH MY CAR DOES HAVE), AND ALSO TALKS ABOUT HOW TO MODIFY THE REAR CONTROL ARM TO REMEDY THE PROBLEM. THE DANGER IN THIS DEFECT IS A BLOWOUT OF A TIRE OR TIRES WHILE DRIVING. CAR IS IMMACULATE. I BOUGHT IT NEW AND TAKE GREAT CARE OF IT. THIS IS OBVIOUSLY A DEFECT GIVEN HOW MANY OTHER OWNERS ARE COMMENTING IT ON-LINE VIA FORUMS. ALSO, THERE IS A TSB ON IT, SO FORD IS AWARE OF IT. EVEN THOUGH THEY SHOULD TAKE CARE OF IT SINCE IT IS A DEFECT, THEY WON'T. FORD, EVEN WITH ALL THEIR HYPE ON QUALITY AND SAFETY AS JOB ONE, ARE JUST A BUNCH OF HYPOCRITES. THEY ACT ONLY WHEN FORCED TO DO SO BY YOU FOLKS AT THE FEDERAL LEVEL. I'M OLD SCHOOL. IT'S ALL ABOUT INTEGRITY FOR ME. WHY DO YOU THINK FORD STILL LIVES UP TO THEIR REPUTATION AS FIX OR REPAIR DAILY. HAD A SIMILAR ISSUE WITH THE REAR BRAKES SEVERAL YEARS AGO ON THIS VEHICLE. I TOOK IT FOR FORD AND THEY WOULD NOT OWN UP TO IT UNTIL I COMPLAINED TO YOU FOLKS LIKE MANY OTHER DID AND THEY FINALLY REIMBURSED US BECAUSE OF YOUR INTERVENTION. AGAIN, THEY ALWAYS HAVE TO BE FORCED TO DO THE RIGHT THING! JUST A BUNCH OF THUGS. WHERE IS ELLIOT NESS WHEN YOU NEED HIM! 02/15/10. SUSPENSION - REAR TIRE INNER EDGE WEAR FORD: 2005-2007 FIVE HUNDRED, FREESTYLE, 2008-2009 TAURUS X, TAURUS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428013September 30, 2011
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
NOT SURE THE EXACT TIME BUT WITHIN THE PAST YEAR OR SO MY 2005 FORD FIVE HUNDRED ( PURCHASED NEW) IS GOING INTO FAILSAFE MODE LIMITED THROTTLE POWER, VERY SPORADIC AT FIRST BUT NOW HAPPENING QUITE OFTEN. IF YOU PULL OVER AND SHUT THE CAR OFF AND RESTART IT CLEARS AND DRIVES NORMAL. MY DAUGHTER WAS DRIVING IT YESTERDAY AND IT HAPPENED 7 TIMES FROM MALL TO THE HOUSE (ABOUT 20 MILES). ONCE WHILE SHE WAS IN HEAVY TRAFFIC DRIVING ABOUT 55 MPH. CAR JERKED THEN STARTED SLOWING DOWN. THIS IS A SAFETY ISSUE THAT NEEDS TO BE LOOKED AT. VERY DANGEROUS. MY MECHANIC IS TROUBLE SHOOTING PROBLEM, LOOKING LIKE THROTTLE BODY OR GAS PEDAL. I BELIEVE FORD CAME OUT WITH A NEW THROTTLE BODY IN 2010 TO CORRECT THE PROBLEM (TSB 05-25-13)BUT WILL ONLY REPLACE IT AT THEIR COST IF STILL UNDER WARRANTY, OTHERWISE THE COST IS ON US THE CONSUMER. (ABOUT A THOUSAND DOLLARS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428053September 30, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 FORD FIVE HUNDRED. THE CONTACT STATED THAT THE ALTERNATOR WAS USING MOST OF THE VEHICLE POWER AND CAUSING THE BATTERY TO FAIL. THE CONTACT HAD TO PURCHASE TWO BATTERIES IN A ONE MONTH PERIOD AS A RESULT OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THEY COULD NOT REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427518September 26, 2011
FUEL SYSTEM, GASOLINE, VEHICLE SPEED CONTROL
DEFECTIVE THROTTLE BODY CAUSING "LUNGING ISSUES" ALMOST HAD THREE ACCIDENTS, JUST FROM THE LUNGING. ONCE I LET OFF THE GAS PEDAL THE CAR WOULD TURN OFF, DEALER ADVISED THAT IT DUE TO A DEFECTIVE THROTTLE BODY THAT THEY WILL REPLACE COSTING ME $900. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427092September 25, 2011
VEHICLE SPEED CONTROL, POWER TRAIN
CAR WILL "JUMP" WHEN SHIFTING INTO DRIVE OR REVERSE GEARS!! SOMETIMES THE CAR WONT IMMEDIATELY ACCELERATE WHEN APPLYING GAS. WAS TOLD MY MULTIPLE MECHANICS THAT I WAS THE THROTTLE BODY CONTROL CAUSING THIS BUT FORD WONT DO ANYTHING ABOUT THIS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427128September 25, 2011
VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING
THIS CAR HAS LUNGED FORWARD AND BACKWARD ALMOST CAUSING SEVERAL ACCIDENTS. DEALERSHIP SAY THEY DON'T KNOW WHAT IS CAUSING IT. WARRANTY IS WORTHLESS. AIR CONDITIONER WENT OUT WHEN TEMP'S WERE OVER 105 DEGREES. OVER $1000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426398September 20, 2011
EQUIPMENT:MECHANICAL:ACCESSORY SCISSOR/SCREW/BOTTLE JACK/LIFT
TL* THE CONTACT OWNS A 2005 FORD FIVE HUNDRED. THE CONTACT STATED THE TIRE JACK THAT CAME EQUIPPED WITH THE VEHICLE FAILED. THE JACK COLLAPSED WHILE IN USE, CAUSING THE VEHICLE TO FALL. THERE WAS NO PERSONAL INJURY. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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