Ford Fiesta Complaints

3,175 consumer complaints on file.

#11673602July 15, 2025
AIR BAGS
All 4 door airbags spontaneously deployed while driving. The air bag deployment knocked me unconscious and I woke up on the shoulder of the road. The vehicle dialed 911 after the incident occurred.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673770July 15, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was not yet available. The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673505July 14, 2025
VEHICLE SPEED CONTROL
I own a 2014 Ford Fiesta. On June 23, 2025, I brought my car to McCarthy Ford in Chicago due to a check engine light and other concerns. I told them I didn’t know what was wrong and paid for a diagnosis on my car. They fixed the hood and only mentioned the issue with my catalytic converter, which I could not afford to repair at the time. However, they never mentioned or inspected the Transmission Control Module (TCM) even though my car was eligible for extended coverage under Customer Satisfaction Program 14M02, which expired a week later on June 30th, 2025. Shortly after that visit, I relocated to Phoenix, AZ, and the vehicle began showing clear TCM failure symptoms: loss of acceleration, inability to reverse, and the wrench warning light. Ford corporate told me only the original servicing dealership could escalate the case for goodwill repair, but despite multiple attempts to contact them, I have received no response. While the converter was noted, that is an emissions issue. My current problem is a known, unrelated transmission defect that has now left my car unsafe to drive. The failure occurred just days after the TCM warranty expired, and Ford’s system never flagged it during my visit. This is a serious safety issue that deserves further investigation, as it puts drivers at risk of stalling or losing control in traffic. I am requesting that NHTSA take action and require Ford to provide repairs or accountability for affected owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673126July 13, 2025
POWER TRAIN
Transmission unexpectedly malfunctions. Car lost the ability to shift into reverse and even numbered gears. rough shifting when it can shift. slipping when attempting to drive. Unable to accelerate from a stop sign. Based on simple web searches, the Ford fiesta and Focus with the DPS6 transmission are notorious for defective transmissions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672781July 11, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed over a pothole, the vehicle made a clunking sound, and the front passenger’s side wheel seized. The vehicle was towed to the dealer, who determined that the front brake system had melted and needed to be replaced. The vehicle was not repaired. The contact stated that the brake pads had previously been replaced a year before the failure. The contact related the failure to NHTSA Campaign Number: 19V629000 (Service Brakes, Hydraulic); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671910July 8, 2025
UNKNOWN OR OTHER
Rearview camera disconnects and shows either a blank image or a garbled image. Same as other 2019 Ford Fiesta recalled back cameras. My vehicle's VIN number has not been included in the original recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671919July 8, 2025
POWER TRAIN
The contact owns a 2011 Ford Fiesta. The contact stated that the vehicle hesitated or jerked while depressing the accelerator pedal with the check engine warning light illuminated on the instrument panel. The vehicle was taken to the dealer where the contact was informed that the shift motor was defective. The contact was informed that the part was covered under warranty and the vehicle was repaired. The contact stated that after the repair, the check engine warning light returned while leaving the dealer parking lot. The contact continued driving the vehicle and the vehicle entered LIMP Mode while driving to the residence. The vehicle was returned to the dealer the next day and the contact was informed that the transmission control module was defective and needed to be replaced. The dealer informed the contact that the repair was not covered under warranty and the contact was provided an estimate for the repair; the vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was 196,489.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671521July 7, 2025
ENGINE
There is a recall (Recall no. 17V209000) that my VIN should have been included in but is not. My vehicle was not equipped with a coolant level sensor from the factory and does not alert to low coolant levels in the vehicle, which can lead to overheating, engine damage, and potential engine fire. The recall fix is a new updated coolant tank design, the inclusion of a coolant level sensor, and a software update for the function of said sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671633July 7, 2025
POWER TRAIN
Vehicle presented to A&T Auto Repair with rotation-dependent clunking sound. This clunking started after loud metallic snapping noise occurred while coasting in gear on a flat surface. Mechanic noted that clunking noise came from the transaxle. Once the transmission fluid was drained, metallic grit and large chunks resembling gear teeth were found in fluid. A replacement transaxle was installed, along with a new "clutch kit" containing flywheel, pressure plate, and slave cylinder. Following installation and engine start up, slave cylinder leaked, prompting the order of new parts and replacement labor. According to Mechanic, four different slave cylinders from two separate manufacturers leaked in the same fashion upon engine startup, due to a "locking" malfunction of the slave cylinder. The recurrent nature of the parts failure seems to indicate a deficiency in part design that causes a fluid leak, possibly endangering driver and passengers in the event of a transmission failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671756July 7, 2025
UNKNOWN OR OTHER
Back up camera gives distorted views. Back up camera unavailable. This especially happens after rain.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670725July 2, 2025
UNKNOWN OR OTHER
the manufacture have fixed the car the recall yesterday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670906July 2, 2025
ELECTRICAL SYSTEM, ENGINE
Customer satisfaction program 16B11 covers a faulty high speed cooling fan relay. This bulletin was issued on April 5, 2016. I purchased the vehicle on [XXX]. An incorrect relay was installed at the factory, and the program should have replaced the relay with the correct part. This was not performed on my vehicle before I purchased it from Sheehy Ford of Ashland. The faulty relay failed, melting the fuse box in the process and causing the vehicle to overheat and cause permanent severe engine damage. Remnants of the melted relay show the part number, which matches the obsolete part number. Visual comparison of the faulty relay matches the obsolete part as well, and differs from the correct superseded part number relay outlined in the 16B11 bulletin. Ford Motor Company insists my vehicle was not a part of this program and any repairs will not be covered. The build date, make/model/engine, assembly plant and most importantly, part number of the relay and mode of failure exactly match the 16B11 CSP bulletin. Ford denies that there is any issue with my vehicle. Local Ford dealers refer me to Ford Motor Company to escalate this problem, but Ford refuses to investigate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669409June 26, 2025
POWER TRAIN
The contact owns a 2017 Ford Fiesta. The contact stated while driving at various speeds, the vehicle jerked and experienced hard shifts from first to second gear and from second to third gear. The contact stated that the RPM were significantly high prior to shifting gear, then decreased before the vehicle accelerated as intended. The contact stated that the transmission had failed to shift to reverse(R). The contact stated that DTC: 4P07A5; was retrieved, indicating transmission friction element B stuck On. An unknown dealer was notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668739June 23, 2025
BACK OVER PREVENTION
The contact owns a 2019 Ford Fiesta. The contact received notification of NHTSA Campaign Number: 24V951000 (BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668356June 21, 2025
POWER TRAIN
The transmission does not gear down when turning at an intersection at a green light, causing the transmission to stall and when pushing the gas pedal it just revs the engine and does not engage that transmission
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667660June 18, 2025
STRUCTURE
The contact owns a 2019 Ford Fiesta. The contact stated that while driving at an undisclosed speed, there was an abnormal mold odor inside the vehicle. Upon inspection, the contact found standing water inside the spare tire enclosure inside the trunk of the vehicle. The contact noticed white mold spores growing on the trunk lid. No warning light was illuminated. The vehicle was not diagnosed or repaired. The contact stated that her health had been affected by the mold spores. The contact stated that the failure was ongoing. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667538June 17, 2025
POWER TRAIN
Symptoms: No-start condition (wouldn't crank w/o jump); delayed or harsh shifting; lost power (stalled going up tiny hill). Warning lights: transmission malfunction - service now; check engine light. Our symptoms and warning lights are consistent with Ford's Fiesta Transmission Control Module recall, however the VIN for our car is not part of the original recall. We meet all of Ford's recall eligibility criteria: reported before June 30, 2025; vehicle is less than 10 years old; vehicle has fewer than 150,000 miles. By virtue of the symptoms, warning lights and meeting Ford's other criteria strongly suggest our VIN should be included in the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665739June 9, 2025
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at various speeds, the transmission was slipping, causing the vehicle to lost motive power or stall. The contact was able to coast over to the side of the road and waited approximately 10 minutes before restarting the vehicle. The contact stated that several attempts were needed to restart the vehicle. The contact stated that the vehicle failed to restart intermittently. The contact stated that DTC: PO606 was displayed; indicating a failure with the Powertrain Control Module (PCM). The vehicle was taken to a certified mechanic who diagnosed and determined that the PCM had failed and needed to be replaced. The vehicle was not repaired. The contact found information about the Technical Service Bulletin: 16/0129 with the NHTSA ID Number: 10109047 (Power Train) and the Customer Service Program: 14M02 with NHTSA ID Number: 10057231 (Power Train); however, the vehicle was not included. The manufacturer was informed of the failure. The manufacturer transferred the contact to the NHTSA Hotline to report the failure. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665792June 9, 2025
STRUCTURE:BODY
The door latch on one of the doors has a broken piece inside of it that won't allow the door to close, no dealer has checked it out yet, my safety is a concern because any of the doors could break as well and open while I'm driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665936June 9, 2025
ELECTRICAL SYSTEM
Door locks keep unlocking and locking as I'm driving. It is very loud. 4 or 5 times as I'm going 35 and 60 mph
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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