Ford Fiesta Complaints

3,175 consumer complaints on file.

#11372456October 30, 2020
WHEELS
THE LUGNUTS SWELL AND THE LUG HUT WRENCH WITH THE CAR WILL NOT REMOVE THE LUG NUTS. MY WIFE GOT A FLAT TIRE, SHE WAS ALONE ON THE SIDE OF THE ROAD AND COULD NOT GET THE TIRE OFF BECAUSE THE WRENCH WOULD NOT FIT. THE ROAD SIDE SERVICE COULD NOT GET IT OFF ALSO. WE HAD TO GET THE CAR TO A SERVICE CENTER AND THEY HAD TO HAMMER A LARGER SOCKET ON IT TO BACK THE NUTS OFF. THEY SAY THIS IS A COMMON PROBLEM. REALLY? A COMMON PROBLEM THAT LUG NUTS FAIL??? THIS IS NOT RIGHT. I CALLED THE FORD DEALERSHIP AND THEY SAID SORRY BUT THERE IS NOTHING WE CAN DO. I CALLED FORD DIRECTLY AND THEY SAID THE SAME THING. POOR SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366845October 28, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED THAT AT LOW SPEEDS, THE VEHICLE HESITATED WHILE SHIFTING GEARS WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE AND THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO KINDLE FORD-LINCOLN (525 STONE HARBOR BLVD, CAPE MAY COURT HOUSE, NJ 08210, (800) 678-8320) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE SHIFTER, INPUT SEAL, AND CLUTCH WHERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 74,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366925October 28, 2020
VEHICLE SPEED CONTROL
ON MANY OCCASIONS WHEN MY VEHICLE IN IN MOTION THE CRUISE CONTROL COMES ON WITHOUT ANY PROMPT AND ACCELERATES WHILE TRAVELING ON STREETS AND HIGHWAYS. THIS DEFECTIVE CRUISE CONTROL HAS CAUSED MYSELF AND MY WIFE TO NEARLY HAVE AN ACCIDENT. THIS IS AN EXTREMELY DANGEROUS VEHICLE BECAUSE OF THIS FAULTY CRUISE CONTROL. THE ONLY WAY TO STOP THIS FAULTY ERROR IS TO IMMEDIATELY ENGAGE THE FOOT BRAKE PEDAL BUT THIS MAY HAPPEN AGAIN IN A SHORT PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366259October 25, 2020
ENGINE, POWER TRAIN
ABOUT THE MIDDLE OF LAST YEAR I NOTICED THE PROBLEM WHILE DRIVING,SO I STOPPED DRIVING IT. ABOUT TWO MONTHS AGO I TRIED TO START MY CAR AND THE VEHICLE SHUT DOWN COMPLETELY FOR THE SECOND TIME AND I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018 FROM DICK GENTHE CHEVROLET AND HAVE NOT BEEN ABLE TO DRIVE IT SAFELY SINCE THE MIDDLE OF 2019. UNTIL NOW,I TRIED TO GET THEM TO TAKE THE CAR BACK,AND THEY WOULD NOT. I WOULD LIKE FOR FORD MOTOR COMPANY AND THEIR DEALERSHIP TO FIX MY CAR FOR FREE OR GIVE ME A 2018 IN IT'S PLACE WITH A MINIMUM PAYMENT OF 158.12 WHICH IS WHAT I'M STILL PAYING FOR THE 2011 FORD FIESTA. THANK YOU FOR YOUR TIME IN ADDRESSING THIS SAFETY ISSUE. I WOULD LIKE TO FEEL SAFE IN MY CAR WHEN I'M DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11366199October 24, 2020
UNKNOWN OR OTHER
I WAS TOLD FROM A PROFESSIONAL MECHANIC THAT MY DUAL TRANSMISSION WAS THE MAIN CAUSE FOR THE CAR STUTTERING AND HAVING A HARD TIME ACCELERATING AFTER STOPPING AND IT'S SOMETHING THEY CAN'T FIX ONLY FORD CAN, THIS PROBLEM WOULD HAPPEN WHEN I'M STOPPED AT A RED LIGHT STOP SIGN AND TURNING CORNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365883October 23, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER CORWIN FORD (3600 KIETZKE LN, RENO, NV 89502, (775) 329-8800) HOWEVER, THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365962October 23, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER'S SIDE DOOR UNLATCHED INDEPENDENTLY CAUSING THE DOOR TO OPEN. THE VEHICLE WAS TAKEN TO CUTTER FORD LOCATED AT 98-015 KAMEHAMEHA HWY, AIEA, HI 96701, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365998October 23, 2020
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING THE VEHICLE ALL POWER WAS LOST AND THE CAR WAS NOT CONTROLABLE. THE ENGINE MALFUNCTION LILGHT DID COME ON. I DID HAVE THE CAR TOWED AND IS APPARENTLY A KNOW WIRING ISSUE RELATED TO SERVICE BULLETIN TSB-131115.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11365680October 22, 2020
STRUCTURE:BODY
MY RECALL STATES THAT FORD HAS NOT ISSUED INSTRUCTIONS TO STOP DRIVING YOUR VEHICLE UNDER THIS SAFETY. MY BACK DOOR LATCH OPENED WHILE DRIVING WHICH MAKES THE CAR UNDRIVABLE AND NEEDING A TOW, POSSIBLY CAUSING AN ACCIDENT. I HAD A PTSD RESPONSE TO THE INCIDENT AND HAD TO GO TO THE DOCTOR BECAUSE OF THE STRESS INDUCED ON MY BODY. I ALSO REQUIRED MEDICAL MASSAGES. MY FRONT DOOR HINGE ALSO WAS ABOUT TO BREAK THE SERVICE DEPT INFORMED ME AS WELL WHICH IS NOT ON THIS RECALL. OTHER OWNERS MAY NOT BE SO LUCKY.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11365438October 20, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2015 FORD FIESTA. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THE VEHICLE SPUTTERED AND NEARLY STALLED. THE CONTACT STATED THAT THE VEHICLE IDLED VERY LOW. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER WARRANTY TWO YEARS AGO, FOR THE SAME FAILURE HOWEVER, THE FAILURE RECURRED. SUNNYVALE FORD (650 E EL CAMINO REAL, SUNNYVALE, CA 94087) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED TO SCHEDULE AN APPOINTMENT FOR A DIAGNOSTIC TEST TO BE PERFORMED. THE VEHICLE WAS NOT TAKEN TO A DEALER DUE TO THE REPAIR COST. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364627October 16, 2020
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
I HAVE HAD THE TCM ON THIS VEHICLE REPLACED TWICE AFTER TRANSMISSION MALFUNCTION LIGHT SUDDENLY CAME ON. IT CAME ON A THIRD TIME AND THE ISSUE STILL CAUSES TRANSMISSION MALFUNCTION INDICATOR TO ILLUMINATE, HOWEVER THIS TIME IT IS MY DUAL CLUTCH. SAME SYMPTOMS IN THE VEHICLE EVERY TIME. WITH NO WARNING, THE VEHICLE WILL SUDDENLY LOSE POWER, FAIL TO CHANGE GEARS, SHUTTER FORWARD AFTER STOPPING, COME TO A COMPLETE STOP IN THE MIDDLE OF DRIVING. TWO DAYS AGO DRIVING UPHILL, MY VEHICLE, WITH NO WARNING AT ALL, STARTED GOING IN REVERSE, DOWN THE HILL. I AM IN THE MIDDLE OF A CLASS ACTION SUIT WITH FORD THAT IS TAKING FOREVER TO SETTLE. I HAVE TRIED TO GET FORD TO REPLACE MY CLUTCH, BUT THEY CLAIM IT IS NOT PART OF THE EXTENDED WARRANTY LIKE THE TCM IS NOW, EVEN THOUGH IT CAUSES THE SAME ISSUES WITH THE VEHICLE. I CAN PAY TO HAVE IT FIXED MYSELF, BUT IT CAN GO OUT AT ANY GIVEN TIME AGAIN, WITH NO WARNING. FORD DOES NOT BELIEVE THESE ISSUES ARE SAFETY ISSUES. THEY ARE. THESE CARS DO THESE THINGS SUDDENLY. AS I AM REACHING OUT TO FORD ABOUT THIS, THEY DO HOWEVER INFORM ME THAT THERE IS A RECALL ON MY DOOR LATCHES. THEY CONSIDER THIS A SAFETY ISSUE, BUT NOT THE TRANSMISSION? UNBELIEVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364472October 15, 2020
POWER TRAIN
CAR LOSING ACCELERATION, GOING INTO NEUTRAL, SLIPPING OUT OF GEAR, 'WHILE PASSING A CAR, VEHICLE'S ENGINE REVVED UP TOO HIGH AND CAR WAS NOT RESPONDING WHILE PASSING A CAR, ALMOST HAD A HEAD-ON COLLISION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364388October 14, 2020
UNKNOWN OR OTHER
I NOTOICE BLACK SMOKE COMING OUT FROM MUFFLER AND ENGINE. THE AC QUITE BLOWING COLD AIR, AND CHECK ENGINE LIGHT STARTED FLASHING. FIRE IN THE ENGINE COMPART AND WHERE THE AC LINES IN BACK FIRE WALL ON THE BACK. IS WHERE FLAMES WHERE NOTICE
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11364194October 13, 2020
POWER TRAIN
TL* THE CONTACT OWNS 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING 25 MPH, THE VEHICLE SHUDDERED AND JERKED WHILE SHIFTING INTO 1ST GEAR CAUSING THE VEHICLE TO STALL WITH SEVERAL UNKNOWN WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TURNED OFF, RESTARTED, AND RESUMED NORMAL OPERATION AFTER APPROXIMATELY 30 MINUTES. THE VEHICLE WAS TAKEN TO METRO FORD (2860 S. NOLAND RD, INDEPENDENCE, MO 64055) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT DRIVABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE WARRANTY WAS EXPIRED. THE FAILURE MILEAGE WAS 30,211.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364085October 13, 2020
POWER TRAIN
ON OCCASION WHILE BACKING UP STEEP AT HOME DRIVEWAY (APROX 15-20 DEGREES) TRANSMISSION SLIPS OUT OF GEAR AND ROLLS FORWARD. STEP ON BRAKE IMMEDIATELY AND INSTANTLY SHIFTS BACK INTO REVERSE. HAS HAPPENED 3-5 TIMES SINCE VEHICLE WAS NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364093October 13, 2020
POWER TRAIN, VEHICLE SPEED CONTROL
THE TRANSMISSION KEEPS STALLING AND SHIFTING IN LOW GEARS. STUTTERING TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363779October 11, 2020
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
ON AUGUST 5 I FELL ASLEEP AND RAN INTO THE BACK OF A TRUCK STOPPED AT A LIGHT. MY KNEE AIR BAG DEPLOYED BUT THE STEERING WHEEL BAG DID NOT AND THE SHOULDER BELT DID NOT DEPLOY CAUSING ME TO HIT THE STEERING WHEEL VERY HARD BRUISING MY STERNUM AND CAUSING SURROUNDING MUSCLE INFLAMMATION THAT IS STILL SORE TODAY.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11363511October 9, 2020
FUEL/PROPULSION SYSTEM
AFTER FUELING VEHICLE IT TURNS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363296October 7, 2020
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
DRIVING DOWN THE ROAD... ABS, BRAKE, TSC LIGHTS KICKED ON AND THE CAR JERKED TO THE RIGHT-HAND SIDE AND SLOWED DOWN ABOUT 10MPH... AS I KEPT GOING IT LIT UP AGAIN AND JERKED HARD... AS I GOT SPEED TO ABOUT 55MPH DID IT A FEW MORE TIMES BEFORE I FINALLY SHUT THE CAR OFF AND HAD THE DEALERSHIP COME GET IT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362972October 6, 2020
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2014 FORD FIESTA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED BUTTS FORD (1515 N HACIENDA BLVD, LA PUENTE, CA 91744, (800) 960-3673) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Fiesta