Ford Fiesta Complaints

3,175 consumer complaints on file.

#11385547December 30, 2020
POWER TRAIN
MY CAR BROKE DOWN ON THE INTERSTATE. IT STARTED LOOSING POWER. SO, I STOPPED AT A STORE. THE CAR TOLD ME THE TRANSMISSION WAS TOO HOT TO TRY AGAIN IN 5 MINUTES. SO, I LOOKED UP MY VIN NUMBER, AND THEIR WAS A FIELD SERVICE ACTION. I WENT TO THE FORD DEALERSHIP, AND THEY TOLD ME THAT IT HAD EXPIRED. SO, IT WOULD BE $250 JUST TO HOOK IT UP TO FIND OUT WHAT WAS WRONG WITH IT. I JUST PURCHASED THE CAR FOR $3000, AND DO NOT HAVE THE MONEY TO REPAIR. I DONT UNDERSTAND THAT IF THERE WAS A PROBLEM WITH THESE CARS, WHY FORD WONT REPAIR THEM IF IT IS THEIR MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11385406December 29, 2020
ENGINE
DRIVING ON HIGHWAY ENGINE BEGAN TO OVERHEAT AND SPUTTER AND BEGAN LOSING POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11384167December 19, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
BOUGHT THIS CAR USED 2013 ON 12-01-2020 HAD LESS THAN 2 WEEKS AND IT COMPLETELY SHUT DOWN ON MY DAUGHTER DRIVING TO WORK, TOOK TO LOCAL DEALER THEY SAID NOTHING THEY COULD FIND, BUT THIS IS A VERY DANGEROUS THING TO HAPPEN FOR NO REASON THE CAR JUST DOWN THANK GOODNESS SHE WAS NOT ON THE HIGHWAY! AGAIN, THE DEALER THAT SOLD US THE CAR DEFENDS THAT THEY HAVE CHECKED IT OUT BUT WE ARE AFRAID GOING FORWARD THE NEXT TIME SHE WONT BE SO LUCKY WE HAVE NO WARRANTY AND THE DEALER WHO SOLD US THE CAR KEPT INSISTING WE PAY AN EXTRA 2000 FOR A WARRANTY I FEEL MAYBE THEY KNOW SOMETHING IS WRONG OR ABOUT TO BE FOR THEM TO BE SO PUSHY AGAIN, SHE WAS DRIVING TO WORK AND IT JUST SHUT DOWN LIGHTS STARTED TO FLASH AND THEN A NOISE WAS MADE, THE BRAKES WORKED STILL AND THE STEERING WHEEL WORKED BUT NOTHING ELSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383945December 17, 2020
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT WHILE DRIVING IN THE EARLY MORNING, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT COULD NOT SEE THE ROAD IN FRONT OF HER AND SHE STOPPED THE VEHICLE AND TURNED ON HER HI-BEAMS. THE CONTACT RESEARCHED THE ISSUE AND IT WAS FOR THE BATTERY JUNCTION BOX. INSIDE THE JUNCTION BOX THERE WAS WATER, SAND AND SILT WHICH CAUSED AN ELECTRICAL SHORT. HEALEY FORD LINCOLN (2528 ROUTE 17M, GOSHEN, NY 10924, (845) 291-1998) WAS CALLED AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT STATED THAT THE DEALER HAD PREVIOUSLY REPAIRED THE VEHICLE FOR THE SAME FAILURE UNDER A CUSTOMER SATISFACTION PROGRAM HOWEVER, DECLINED TO OFFER THE FREE REPAIR A SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILURE MILEAGE WAS 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11383709December 16, 2020
ELECTRICAL SYSTEM
TROUBLE WITH DASH LIGHTS, SEAT HEATERS, TRACTION CONTROL CHECK ENGINE LIGHT AND BATTERY LIGHT ALL ON. FUSE BOX COMPLETELY CORRODED EXACTLY AS DESCRIBED IN CANADIAN RECALL OF FUSE BOXES ON 2011 FIESTAS, I AM IN U.S. $1200 INTO ATTEMPTING TO SOLVE PROBLEM, STILL WILL NEED TO REPLACE FUSE BOX COSTING HUNDREDS MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11382871December 10, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 FORD FIESTA. THE CONTACT STATED THAT THEN WHEN FUEL TANK WAS FILLED, THE VEHICLE TOOK A LONG TIME FOR THE ENGINE TO START UP. THE CHECK ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO TRIED PUTTING A SMALL AMOUNT OF FUEL INTO THE FUEL TANK TO AVERT THE FAILURE HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO FENTON FORD ADA (1600 LONNIE ABBOTT BOULEVARD, ADA, OK 74820, (580)332-6161 TO HAVE A DIAGNOSTIC TEST PERFORMED. THE MECHANIC LOCATED THE FAILURE CODE WITH THE EVAPORATOR FUEL VALVE STUCK IN THE OPEN POSITION WHICH CAUSED THE FUEL TO LEAK INTO CHARCOAL CANISTER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378660December 9, 2020
FUEL/PROPULSION SYSTEM
I OWN A 2015 FORD FIESTA AND AFTER REFUELING, THE VEHICLE WOULD NOT IMMEDIATELY START. AFTER SEVERAL TIME ATTEMPTING THE VEHICLE RESTARTED, THE VEHICLE WOULD NOT ACCELERATE PROPERLY AND WOULD LOSS MOTIVE POWER WHILE DRIVING AND STALLED AT A RED LIGHT. AFTER DRIVING FOR APPROXIMATELY ONE MILE, THE VEHICLE WOULD NOT OPERATE NORMALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378569December 8, 2020
ENGINE
WHILE DRIVING THE ENGINE STARTED TO SURGE, MISFIRE AND THEN FOR NO APPARENTLY REASON THE ENGINE SHUT-OFF AND WOULD NOT RESTART. AFTER ABOUT 15-20 MINUTES IT FIRED BACK UP AND RAN MOMENTARILY AND THEN DIED AGAIN .HAD VEHICLE TOWED TO DEALERSHIP, BUT THEY CLAIM THEY CAN NOT DUPLICATE THE SAME PROBLEM. DO NOT FEEL SAFE DRIVING THE CAR ANYMORE, UNLESS THEY CAN RESOLVE THIS PROBLEM. A SAFETY HAZARD AND SHOULD BE LOOKED INTO FURTHER BY THE FORD MOTOR CO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11378121December 6, 2020
SEATS, SUSPENSION, WHEELS
WHEN DO PURSHASE THE CAR THE SPEAKER ON R SIDE HAD ALOT OF STATIC AND WHEN I WOULD DRIVE THE WHEELS SEEM TO WOBBLE,AND FELT VER IN SAFE TO DRIVE. WHEN I WAS TO TAKE CAR IN THE COVID CAME AND CLOSED EVERYTHING DOWN. WHEN SERVICE DEPARTMENT OPEN I TOOK CAR IN AND EXPLAINED WHAT WAS WRONG SO THEY REPLACED THE SPEAKER AND SAID THE R SIDE UNDER WHEELS WERE REALLY BAD AND IT NEEDED TO BE FIXED. I DIDN'T REMEMBER TO LET SERVICE KNOW ABOUT THE INSIDE PARTS THAT WAS BROKE AND MISSING. THEN THEY HAD TO CLOSE AGAIN. ONCE I WAS ABLE TO GET OIL CHANGE AND WHEELS ROTATE IT I MANAGED TO TALK TO THE SALES AGENT AND EXPLAIN TO HIM WHAT WAS GOING ON AND HE TOLD ME TO BRING MY CAR IN TO SEE HOW MUCH IT WOULD BE AND HE WOULD GIVE ME HIS DISCOUNT PRICE. THIS STUFF WAS DAMAGED BEFORE I EVEN PURCHASED THE CAR SO I DON'T THINK I SHOULD HAVE TO PAY FOR ANYTHING. NOW SOMETHING UP UNDER MY CAR IS MAKING SOUNDS WHEN I BREAK AND I DON'T THINK IT'S THE BRAKE PADS OR THE SHOES BECAUSE I KNOW THAT SOUND AND IT HAS TO BE SOMETHING ELSE. I HAVE HAD PROBLEMS WITH THIS CAR SINCE I PURCHASED IT AND EVEN BEFORE TAKING IT OFF THE LOT AND BECAUSE OF THE COVID-19 IT'S BEEN VERY HARD TO GET BACK AND FORTH TO GET THINGS TAKEN CARE OF I'M AFRAID TO DRIVE MY CAR NOW BECAUSE WHEN I LET OFF THE GAS AND GET READY TO GO INTO THE BREAK IT SOUNDS VERY STRANGE. I PERSONALLY THINK THAT THIS CAR HAD A LOT OF DAMAGES COULD HAVE BEEN IN A CRASH PRIOR TO ME PURCHASING THE CAR AND IT'S JUST NOT SAFE. I HAVEN'T HAD THE CAR A YEAR AND WHEN I PURCHASED A CAR IT WAS 38,437 AND NOW MY CAR IS 40,000 I WILL TRY TO GET THIS FIXED BEFORE I DRIVE IT AND PUT MYSELF AND MY GRANDKIDS IN DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11377353December 1, 2020
UNKNOWN OR OTHER
THE TRANSMISSION HAD A RECALL THEY "FIXED" IT BUT IT'S STILL HAVING A LOT OF THE SAME PROBLEMS AND JUMPS OUT IN TRAFFIC AND AFFECTED THE MOTOR MOUNTS. ALSO THERE'S A RECALL ON THE DOOR HANDLES WHICH WAS NEVER FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11376885November 28, 2020
POWER TRAIN
SEE ATTACHMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11375600November 20, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
AFTER FILLING UP MY TANK, I LEFT THE GAS STATION AND IMMEDIATELY APPROACHED A RED LIGHT. WHEN I CAME TO A STOP, MY ENGINE RPM DIPPED AND MY VEHICLE STALLED OUT. I HAVE NOTICED RPM DIPPING THAT OCCURS WHEN I STOP AT A RED LIGHT, USUALLY AFTER I ADD FUEL. OTHER THAN THIS STALL EVENT REPORTED, I HAVE NOT EXPERIENCED ANOTHER, BUT THE RPM DIPS DO OCCUR OFTEN, AGAIN, AFTER ADDING GAS OR FILLING MY TANK. THE DIPPING PERSISTS USUALLY FOR AT LEAST 30 MINUTES AFTER ADDING FUEL. LUCKILY I WAS ABLE TO RESTART MY CAR RIGHT AWAY WITH NO TROUBLE. RPM DIPPING WAS OBSERVED AT EACH STOP ON MY WAY HOME. INTENSITY OF THE DIP VARIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374801November 16, 2020
POWER TRAIN
TRANSMISSION HAS FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374961November 16, 2020
ELECTRICAL SYSTEM
HEADLIGHTS ARE GOING OUT WHILE I AM DRIVING... IT'S THE JUCTION BOX. I'M UNABLE TO UPLOAD ANY PHOTOS..JUCTION BOX RELAYS ARE CORRODED. THIS STARTED 2019 AND MOST RECENT TWO WEEKS AGO.. I'M SO AFRAID THE CONSUMER STATED THE VEHICLE WAS TAKING TO THE DEALER TO HAVE RECALL REPAIR 19B22 COMPLETED. AT THE TIME THE DEALER STATED THE REPAIR WASN'T NECESSARY. A FEW MONTHS LATER THE CORROSION WAS FOUND ON THE POWER SUPPLY TERMINAL TO THE HEADLIGHTS AS WELL AS 3 OTHER TERMINALS. THE CONSUMER REQUESTED TO HAVE TO RECALL REPAIR COMPLETED UNDER THE RECALL. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374714November 15, 2020
POWER TRAIN
I HAD IT TOWED TO THE FORD DEALERSHIP IN SOUTHGATE,THEY SAID THAT FORD MOTOR TOLD THEM TO RESET THE SOFTWARE IN THE CAR,THEY DID AND GOT IT RUNNING AGAIN.THEY ALSO TOLD ME THAT THERE WAS A CLUTCH PROBLEM AND THAT WAS CAUSING THE ENGINE LIGHT TO BE ON. WHAT THEY DIDN'T TELL ME WAS THAT NHTSA AND FORD MOTOR HAD A RECALL TO FIX THE TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL WHICH HAS A WARRANTY EXTENSION FOR FREE,THEY TOLD ME IT WOULD COST ME OVER $2000 DOLLARS TO HAVE FIX. THE FIELD SERVICE ACTION NUMBER IS 14M01 AND THE FSA TITTLE IS TRANSMISSION CONTROL MODULE EXTENDED WARRANTY COVERAGE. I BOUGHT THIS CAR IN JANUARY 2018. I DON'T UNDERSTAND NHTSA AND FORD MOTOR CO. HAVE HAD OVER 600 COMPLAINTS ABOUT THE TRANSMISSION SHUDDER/CLUTCH/SEAL. TELL ME DOES SOMEONE HAVE TO BE SERIOULY HURT OR KILLED FOR THE PROBLEM IN THE 2011 FORD FIESTA TO BE ADDRESSED AND FIXED FOR FREE BY FORD MOTOR COMPANY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374383November 12, 2020
UNKNOWN OR OTHER
WHEN ATTEMPTING TO EXIT THE VEHICLE, I OPENED THE DOOR AND THE LOCK ASSEMBLY ON THE OUTSIDE OF THE DOOR FELL OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374165November 11, 2020
POWER TRAIN
TRANSMISSION MALFUNCTION SERVICE NOW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11374030November 10, 2020
POWER TRAIN
LOSS OF ACCELERATION POWER WILL CUT OUT & CAR WILL BUCK & SPUTTER. IT'S ALMOST CAUSED ACCIDENTS. FAULTY TRANSMISSIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11373710November 8, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
SEVERAL PROBLEMS ONE THE CAR VENT SYSTEM ACTUATOR FAILING TO OPEN VENT MAKING CRACKLING NOISE, SECOND PROBLEM WATER COOLANT CONTAINER LINES START LEAKING FAILING CAUSING ENGINE TO BURN UP CHEAP PLASTIC CONNECTIONS FAILING NO WATER LINES SHOULD AT THE CONTAINER OTHER THAN REFILL POOR ENGINEERING NEED HARDER INSPECTORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11372885November 3, 2020
POWER TRAIN
I AM THE 2ND OWNER OF THE VEHICLE. THIS CAR HAD NO KNOWN ISSUES UNTIL 6 MOHTS AFTER PURCHASE. I PURCHASED THIS CAR IN MARCH 26, 2018. CAR STUTTERS WHEN ACCELERATING, WHEN I FIRST PUSH THE GAS PEDAL THE CAR ACTS AS IF IM PUSH BOTH THE GAS AND BREAK IT DOESNT KNOW IF IT WANTS TO GO OR NOT THE RPM REVS UP REALLY HIGH BUT THE SPEED DOESNT CHANGE. AT A RED LIGHT MY CAR BEGAN ACTING FUNNY WHEN THE LIGHT TURNED GREEN THE CAR WAS HESITANT TO GO IT WAS HAVING TROUBLE SHIFTING AND ACCELERATING THE CHECK ENGINE LIGHT CAME ON THE NEXT DAY AND THE CODE CAME BACK FOR A CLUTCH SENSOR I HAVE A DUAL TRANSMISSION FORD FIESTA THE CAR WONT TURN OVER SOMETIMES AND HAS TROUBLE STOPPING. WHEN I AM ON THE HIGHWAY AND I HAVE TO STOP AT A STOPLIGHT MY ENGINE WARNING LIGHT WILL COME ON AND THE CAR WILL IDLE ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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