Ford Fiesta Complaints

3,175 consumer complaints on file.

#10537019August 23, 2013
ENGINE, POWER TRAIN
I'VE EXPERIENCED MY NEW FORD FIESTA 2013 SHUDDERING, SHAKING, AND CHUGGING. ESPECIALLY WHEN I'M ON A HILL STOPPED AND I TRY TO ACCELERATE. I HAVE AN AUTOMATIC AND IT ACTS LIKE A MANUAL TRANSMISSION. WHEN I ATTEMPTED TO ACCELERATE ON THE HILL AFTER STOPPING, THE VEHICLE ALMOST SHUT DOWN COMPLETELY. I BROUGHT MY VEHICLE TO THE DEALERSHIP WHICH I PURCHASED IT FROM ON TWO DIFFERENT OCCASIONS. BOTH TIMES, THE SERVICE ADVISOR AND THE SERVICE MANAGER INFORMED ME THAT THE VEHICLE IS PERFORMING AS IT SHOULD AND THERE ARE NO PROBLEMS. I CAN'T RELY ON THE VEHICLE TO ACCELERATE AS IT SHOULD. MANY TIMES I'VE BEEN AFRAID OF MY SAFETY TO MERGE INTO TRAFFIC BECAUSE I KNOW IT WON'T PERFORM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536730August 22, 2013
ENGINE, POWER TRAIN
WHEN TRYING TO TAKE OFF CAR ALMOST SHUTS OFF AND THEN ALL OF THE SUDDEN PICKS BACK UP AND TAKES OFF. SOMETIMES COMING OUT OF FIRST GEAR THE GAS STICKS AND CHUGS LIKE IT ISN'T GETTING GAS JUST GOING DOWN THE HIGHWAY. IT IS SO BAD THAT IF YOU WANT TO TAKE OFF INTO TRAFFIC YOU HAVE TO CUT THE AIR OFF OR HEAT TO GET ALL THE POWER YOU CAN. IF YOU HAVE THE AC ON AND MAKE A TURN AND SHIFT DOWN YOU HAVE TO GO A GEAR LOWER IF THE AC IS ON . THEN IT CHUGS ALONG UNTIL IT CATCHES UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536745August 22, 2013
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
I PICKED UP THIS VEHICLE BRAND- NEW FROM THE DEALERSHIP ON 8/2/13. BY 8/5, THREE DAYS AFTER I GOT THE CAR, THE ENTIRE FRONT END HAD STARTED TO SHUDDER AND CHUG, AND THE "CHECK ENGINE" LIGHT CAME ON. IT FELT LIKE A DEEP-SEATED TIMING ISSUE (THE ENGINE RPMS HAD BEEN A BIT OFF SINCE I PICKED UP THE CAR ON 8/2, AND IT APPEARED TO BE SHIFTING ODDLY, EVEN BEFORE THE CHECK ENGINE LIGHT CAME ON). THE CLUTCH ALSO ENGAGED AT ODD TIMES (I BOUGHT AN AUTOMATIC), AND IT DIDN'T APPEAR THAT THE ENGINE RPMS AND TRANSMISSION SHIFTING WERE SYNCHING UP CORRECTLY AT ALL. MY DIAGNOSIS WAS CONFIRMED WHEN I TOOK THE VEHICLE TO ROMANO FORD IN SYRACUSE, NY, WHERE I PURCHASED THE VEHICLE. THE NEXT DAY (8/6), I WAS TOLD THAT A "CAM PHASER" HAD FAILED ON THE ENGINE DUE TO A MANUFACTURING DEFECT, AND THAT THE ENGINE OIL WOULD NEED TO BE COMPLETELY FLUSHED AND CHANGED. AFTER A BIT OF RESEARCH, I FOUND OUT THAT THE PHASER IS A SMALL GEAR THAT REGULATES ENGINE TIMING....BY BEING CUT INCORRECTLY, METAL SHAVINGS FROM THE GEAR HAD CONTAMINATED MY ENGINE OIL. THIS, OBVIOUSLY, IS NOT AN EASY FIX. BY SCREWING UP MY ENGINE TIMING, THE REGULATION OF MY ENTIRE VEHICLE IS SCREWED UP. THE CAR HAS BEEN SITTING IN THE SHOP SINCE 8/6 (IT IS NOW 8/22), WITH NO RESOLUTION IN SIGHT. THEY BROUGHT IN A FORD TECHNICIAN FROM GOD-KNOWS-WHERE THAT IS SUPPOSED TO FIX IT; IT WAS SUPPOSED TO BE FIXED 2 DAYS AGO TO NO AVAIL. I AM NOW CLOSING IN ON THE TIME PERIOD FOR INVOKING THE NY STATE LEMON LAW; I HOPE I CAN GET MY $ BACK AND SEND THIS THING TO THE DUMP! FORD NEEDS TO RECALL THESE CRAPPY THINGS ASAP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535944August 18, 2013
ELECTRONIC STABILITY CONTROL (ESC), TRACTION CONTROL SYSTEM
2-3" OF SNOW, CAR WOULD NOT MOVE NO POWER TO WHEELS IN MIDDLE OF INTERSECTION, NO WAY TO DISABLE TRACTION CONTROL! COMPLAINED TO FORD AT VARIOUS LEVELS AND GOT NO SATISFACTION BASICALLY TELLING ME "TOO BAD". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535303August 14, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THE AIR CONDITIONING UNIT MALFUNCTIONED AND WAS BLOWING HOT AIR INTO THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO STATED THAT A NEW FAN BOX NEEDED WAS NEEDED TO REMEDY THE DEFECTIVE AIR CONDITIONER. THE CONTACT DID NOT REPLACE THE FAN. THE CONTACT DID NOT SPEAK TO THE MANUFACTURER REGARDING THE AIR CONDITIONER. THE FAILURE MILEAGE WAS 48,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535417August 14, 2013
POWER TRAIN
THE FIRST INCIDENT OCCURRED ON START OF THE VEHICLE. THE CAR WOULD NOT GO INTO GEAR. NO LIGHTS CAME ON AND PROBLEM COULD NOT BE REPLICATED. STOPPED, RESTARTED AND WORKED FINE NEXT INCIDENT AT HIGHWAY SPEED. . THE CAR REVVED UP AND THEN WAS UNRESPONSIVE TO ACCELERATOR. HAD TO COAST OFF HIGHWAY, STOP CAR AND RESTART. . IMMEDIATELY AFTER TOOK TO DEALER WHO DID A SOFTWARE UPDATE ABOUT A MONTH AGO. YESTERDAY , HAD MULTIPLE INCIDENTS IN STOP AND GO TRAFFIC WHERE CAR BECAME UNRESPONSIVE TO ACCELERATOR IN THE MIDDLE OF HEAVY TRAFFIC AND WHILE EXITING HIGHWAY AND LIGHT DID COME ON. THIS CAR MAKES ME FEAR FOR MY LIFE. CAR IS BACK AT DEALERSHIP AND I WILL NEVER DRIVE IT AGAIN AS THERE IS NO WARNING AS TO WHEN THIS MALFUNCTION WILL OCCUR. THERE IS A SERIOUS DEFECT THAT PEOPLE NEED TO BE WARNED ABOUT. I WILL BE TRADING MINE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534699August 11, 2013
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, TRACTION CONTROL SYSTEM
ON SEVERAL OCCASIONS NOW MY TRACTION CONTROL AND ABS HAVE MALFUNCTIONED. TONIGHT WHILE DRIVING ON THE HIGHWAY THE ABS, TRACTION CONTROL AND HILL ASSIST WARNING LIGHTS CAME ON FOLLOWED BY A COMPLETE LOSS OF POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534756August 11, 2013
POWER TRAIN, ENGINE AND ENGINE COOLING
WHILE DRIVING THE EXPRESSWAY AT ~4:00AM THROUGH DOWNTOWN DETROIT MY VEHICLE LOST ALL POWER TO ACCELERATE. THERE WERE NO INSTRUMENT INDICATORS, BUT THE TRANSMISSION WOULD NOT RESPOND TO ACCELERATOR PEDAL COMPRESSION. FORTUNATELY, THERE WAS LIGHTER THAN USUAL TRAFFIC AT THE TIME, BUT NORMALLY IT WOULD HAVE BEEN VERY DIFFICULT TO SAFELY MOVE A DISABLED VEHICLE FROM THE EXTREME LEFT TO THE RIGHT SIDE SHOULDER WITHOUT ENGINE/TRANSMISSION CONTROL. THE VEHICLE IS CURRENTLY AT A FMC DEALERSHIP AWAITING INSPECTION/REPAIR. I SUBMIT THIS REPORT BECAUSE I FEEL, BASED ON NUMEROUS OTHER REPORTS I'VE READ, THAT THE FIESTA MAY BE A SAFETY CONCERN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534556August 9, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2011 FORD FIESTA. THE CONTACT STATED THAT THE TRACTION FUNCTION WAS USED WHILE DRIVING 5 MPH UPHILL HOWEVER, THE TRACTION FUNCTION COULD NOT BE DISENGAGED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534268August 8, 2013
POWER TRAIN, AIR BAGS
THIS IS MY FIRST NEW CAR AND I THOUGHT I DID A GOOD JOB ON MY HOMEWORK WITH THE FORD FIESTA 2011 BUT I'M STARTING TO HAVE PROBLEMS AT 47,800 MILES. FIRST IT WAS A RECALL ON THE "AIR BAG" WHICH I RETURNED AND THE PROBLEM WAS FIX AS THEY STATED. SECONDLY, I STARTED NOTICE FROM TIME TO TIME THE CAR WOULD HESTIATE OR GET STUCK IN GEAR ESPECIALLLY COMING AROUND CORNERS. AT ONE POINT THE CAR WAS DRIVING VERY SLUGGISH AND I EXPRESS MY CONCERN TO FORD AND IT WAS BROUGHT IN IMMEDIATELY. THE MECHANIC AND MYSELF TOOK THE CAR OUT FOR A TEST DRIVE AND AS HE DRIVE HE STATED "I HAD TO MUCH AIR IN THE TIRES"......( ?). ON 7/8/13 THE CHECK ENGINE CAME ON AND I'M THINKING WHAT COULD BE THE PROBLEM AT 40,000+ MILES ONCE AGAIN I CALLED FORD AND IMMEDIATELY THE CAR WAS TAKEN IN FOR SERVICE. I WAS TOLD IT A SENSOR ISSUES AND THEY WOULD HAVE TO ORDER THE PART BUT THE CAR WAS SAFE TO DRIVE. ONCE I RECEIVED MY VEHICLE BACK I NOTICE THE CHECK ENGINE LIGHT WAS NOT ON AND THE CAR WAS DRIVING EXTREMELY SLUGGISH AND IT SEEM TO HAVE NO POWER. THE CAR WAS TAKEN BACK FOR SERVICE ON 7/16/13 TO HAVE THE SENSOR REMOVED AND IT WAS PLACED W/ " REAR OXYGEN SENSOR" AS THEY STATED. LOOKING BACK, ONCE THE SENSOR WAS REPLACED THE CAR WAS NOT THE SAME. IT WAS LITTLE OVER A WEEK THE CAR WAS BACK AT FORD DUE TO WHEEZING, HIGH PITCHED AND FAINT SOUNDS. THE CAR PERFORMANCE WAS POOR!!!! FORD STATED THE TRANSMISSION. IT STILL BAFFLE ME AT 47,880 I'M HAVING A TRANSMISSION PROBLEM....... I DROVE A RENTAL PROVIDED BY FORD UNTIL THEY FIX MY VEHICLE AND I WAS GIVEN A CALL EVERYDAY REARDING MY VEHICLE. I PICK UP MY VEHICLE ON 8/2/13 AND IT STATED " THE TECH REMOVED AND REPLACE TRANNY" IT DOESN'T SAY IT NEW OR EXTENDED WARRANTY THEREFORE I QUESTION THE WORK THAT HAS BEEN DONE ON MY VEHICLE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534290August 8, 2013
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FIRST TIME IT ALMOST COMPLETELY DIED ON ME GETTING ON THE HIGHWAY, THEN ALL OF THE SUDDEN IT GUNNED IT AND TOOK OFF. ABOUT 3 MILES DOWN THE HIGH WAY ENGINE LIGHTS AND SERVICE LIGHTS CAME ON. I GOT TO WORK AND THEY TOWED IT. THEY SAID THEY CHANGED SOME KIND OF WIRING UNDER THE FRONT WINDOW AND DASH. THAT DIDN'T FIX IT. THE NEXT DAY I WAS PULLING OUT OF WENDY'S AND GIVE IT SOME GAS AND NOTHING HAPPENED. I ROLLED THEN ALL OF THE SUDDEN IT GUNNED IT AGAIN. I ALMOST GOT HIT. GOT IT HOME AND PARTED IT. TOOK IT IN THE NEXT DAY AND THEY CHANGED THE THROTTLE BODY ON IT. IT STILL HESITATES AS YOU GO DOWN THE HIGHWAY. HAS VERY LITTLE TAKE OFF AND MERGING POWER. THE ONLY THING I AM GLAD I DID WHEN I BOUGHT THIS CAR WAS I GOT A STRAIGHT DRIVE. IT WOULD HAVE NO POWER IF IT WAS AN AUTOMATIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534062August 7, 2013
ELECTRICAL SYSTEM
THE WIRE HARNESS HAD TO BE REPLACED. (FUSE BOX AND ALL CONNECTED WIRES) THEY ARE CONSIDERED ALL ONE PART. CAR WOULD NOT START AT FIRST. THEN WHEN IT DID, IT HAD NO GEARS. COULD NOT MOVE FORWARD OR BACKWARD. THEN COULD NOT START ALTOGETHER. REPAIRS COST 1500.00 MY FEELING IS THAT A CAR THAT IS ONLY THREE YEARS OLD WITH ONLY 100,000 MILES SHOULD NOT HAVE THIS PROBLEM. PLEASE FIND OUT IF IT IS A FACTORY DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532179July 28, 2013
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
I ALMOST DIED IN THIS CAR TODAY. I RENTED IT FOR MY TRIP IN MAUI. IT WAS PRACTICALLY NEW WITH ONLY 10,000 MILES ON IT, SO THERE SHOULD NOT HAVE BEEN ANYTHING WRONG, EVEN IF THE PEOPLE THAT RENTED IT BEFORE ME DROVE IT HORRIBLY. TODAY I DROVE IT INTO THE HILLS (UPCOUNTRY MAUI). I WAS ON A ROAD WITH A CLIFF ON THE LEFT SIDE AND A DRIVEWAY ON THE RIGHT. I PULLED INTO THE DRIVEWAY, WHICH WAS A HILL GOING UP, AND EVERYTHING WAS INITIALLY FINE, THE CAR WAS GOING UP THE HILL JUST FINE, BUT A LITTLE OVER HALFWAY UP THE HILL THE CAR STOPPED ACCELERATING/MOVING. I WAS PRESSING THE GAS PEDAL TO THE FLOOR BUT IT HAD NO RPMS AND THE CAR BEGAN ROLLING BACKWARDS. SUDDENLY, THE TRANSMISSION (?) KICKED IN AND THE CAR LURCHED FORWARD AT 20MPH. THANKFULLY I WAS ABLE TO CONTROL IT AND MAKE IT TO THE TOP OF THE HILL, WHERE THERE WAS A PARKING LOT. HAD THE TRANSMISSION NOT KICKED IN AT THAT SECOND, THE CAR WOULD HAVE ROLLED ALL THE WAY BACK DOWN THE DRIVEWAY AND OFF THE CLIFF. THERE IS ABSOLUTELY NO WAY THAT I WAS PRESSING THE BRAKE PEDAL OR NOT PRESSING THE GAS. I WAS GOING UP A HILL AND OBVIOUSLY DIDN'T WANT TO ROLL BACK, SO OF COURSE I WOULD HAVE MY FOOT PRESSED DOWN ON THE ACCELERATOR. THIS IS FURTHER EXHIBITED BY THE FACT THAT THE CAR SUDDENLY LURCHED FORWARD AFTER A FEW SECONDS OF NOT MOVING, SO I DEFINITELY HAD MY FOOT ON THE ACCELERATOR THE WHOLE TIME. I HAVE READ ONLINE HUNDREDS OF PEOPLE THAT HAVE ISSUES WITH THE CAR NOT ACCELERATING/MOVING WHILE PRESSING ON THE GAS, SO THIS IS NOT AN ISOLATED ISSUE. WHAT IF THIS HAPPENS TO SOMEONE ELSE WHO IS RIDING IT IN THE HILLS OR MOUNTAINS? PLEASE DO SOMETHING ABOUT THIS CAR BEFORE SOMEONE IS SERIOUSLY HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531636July 24, 2013
POWER TRAIN
I TRAVELED FROM WILLIAMSBURG VA. TO NEW CUMBERLAND, PA ON BUSINESS. I STOPPED FOR LUNCH, FINISHED THEN PROCEEDED TO MY HOTEL. ON THE WAY AT ABOUT 40 MPH I HEARD A LOUD GRINDING NOISE DURING ACCELERATION. I'M RETIRED MILITARY SO I WAS CLOSE TO AN MWR AUTO CARE ON BASE. THEIR TECHNICIANS TOOK A LOOK AND TOLD ME THEY WERE 95% SURE IT WAS TRANSMISSION WITHOUT OPENING THE UNIT. FROM THERE I TOOK IT DIRECTLY TO THE CLOSES FORD DEALERSHIP, AND THEY TOLD ME THEY COULDN'T EVEN LOOK AT IT FOR TWO DAYS. THEY REFERRED ME TO A TRANSMISSION COMPANY THEY USE AROUND THE CORNER. THEY TOLD ME THEY WOULD DO A DYNASTIC AND WOULD LET ME KNOW. I RECEIVED THE CALL AND THEY TOLD ME THE ENGAGE BARRING SYSTEM UNIT WAS GOING. BOTH THE OWNER AND MANAGER DID SOME RESEARCH AND FOUND A LOT OF MATERIAL ON THIS 2011 FORD FIESTA TRANSMISSION. FORD HAD ALREADY DONE 5 UPDATES. I ALSO DID SOME RESEARCH AND FOUND A LOT PEOPLE WERE HAVING PROBLEMS WITH THIS TRANSMISSION. THE TRANSMISSION COMPANY TOLD ME THAT FORD HAD THIS UNIT ON A MAJOR BACK LOG DUE TO THE PROBLEMS AROUND THE COUNTRY. THEY FOUND A REBUILT THAT THEY COULD HAVE IN TWO DAYS, WHERE WAITING ON FORD WOULD HAVE BEEN A MONTH. BECAUSE I WAS ON BUSINESS, I NEEDED TO GET BACK TO VIRIGINA SO $2530 LATER I'M WRITING YOU. IS THERE ANY GUIDANCE OR INFORMATION YOU COULD PROVIDE? I WOULD LIKE TO SEE IF THERE IS A WAY TO HAVE FORD PAY FOR THEIR TRANSMISSION PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525809July 19, 2013
POWER TRAIN
NUMEROUS TIME THE ENGINE STALLS AFTER STOPPING. TRANSMISSION HAS ALWAYS JERK AND HESITATED. NOW STALLING PROBLEM. STALLED FOUR TIME TODAY. NO ENGINE LIGHTS OR WARNING! WILL NEVER BUY AGAIN! GOOGLE ALL THE PROBLEMS WITH THE CAR! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525386July 17, 2013
WHEELS, TIRES
WAS DRIVING ON HIGHWAY AND BACK LEFT TIRE EXPLODED, THE COMPLETE SIDE WALL ALL THE WAY AROUND BLEW OUT. I HAD PROBLEMS WITH LOSING AIR AND I GOT NO WHERE WITH THE DEALERSHIP, THEN WHEN THIS HAPPENED I EVEN PRINTED OUT COMPLAINTS OTHERS HAD WITH THE SAME TIRES AND THEY SAID THEY COULD NOT DO ANYTHING BECAUSE IT WAS CONSIDERED WEAR AND TEAR. I BOUGHT MY VEHICLE IN AUG OF 2012 AND ITS NOT EVEN A YEAR OLD. I AM ALSO HEARING MORE COMPLAINTS FROM OTHERS. I HAVE A COMMERCIAL LIC., AND THIS COULD HAVE BEEN DEADLY FOR AN UNSKILLED DRIVER. I FEAR FOR MINE AND OTHERS SAFETY. I HAD MY TIRES REPLACED AT WAL-MART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525398July 17, 2013
ENGINE, POWER TRAIN, TIRES
FEELS LIKE IT STRAINS AS IT SHIFTS, FEELS LIKE SOMETHING IN THE TRANSMISSION IS NOT RIGHT. I AM MADE TO FEEL LIKE ITS NOTHING AND I KNOW IT IS. I BARELY DRIVE IT OVER 25 MILES PER HOUR UNLESS I GO OFF THE ISLAND AND OFCOURSE THERE HAVE BEEN TIRE ISSUES, KUMHO SOLUS TIRES, TIRE SIZE 185/60/15. I NEARLY HAD A DEADLY CRASH WITH A SEMI. I HAVE FILED A COMPLAINT ABOUT THAT ALSO. THE SYNC SYSTEM SEEMS TO MESS UP ALOT ALSO AND GETS WORSE WITH TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525079July 16, 2013
POWER TRAIN
WITH IN 2 DAYS OF DRIVING MY NEW CAR OFF THE LOT I RECOGNIZED A RATTLE/GRINDING NOISE COMING FROM THE LEFT FRONT DRIVERS SIDE OF THE CAR. IT VARIES IN LOUDNESS AND IS PRIMARILY HEARD AT LOW SPEEDS WITH AC AND RADIO OFF. I TOOK IT INTO THE DEALER SHORTLY AFTER AND THE SERVICE GUY TOOK IT FOR A TEST DRIVE WITH ME PRESENT TO DETERMINE IF IT WAS A QUICK FIX OR NORMAL FOR THE CAR. HE HEARD THE NOISE AND WROTE A TICKET FOR REPAIR. NEXT DAY THEY CALLED ME AND SAID IT WAS NORMAL NOISE COMING FROM THE TRANSMISSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524870July 15, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FIESTA. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS THE TRANSMISSION MADE A CLANKING NOISE AND RESPONDED WITH SLIGHT HESITATION. THE FAILURE RECURRED WHENEVER DRIVING BETWEEN 10-60 MPH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TWICE. THE TRANSMISSION CYLINDER BLOCK, GASKET AND HEX HEAD WERE REPLACED. THE FAILURE RECURRED THE SAME DAY THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT BEEN REPAIRED FOR THE RECENT DEFECT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521772June 25, 2013
POWER TRAIN, ELECTRICAL SYSTEM
ON 29 MAY, 2013 MY FAMILY AND I WERE DRIVING ON THE HIGHWAY WHEN THE CAR STALLED. THE RPMS WENT UP AND THE CAR JUST KEPT LOSING SPEED UNTIL IT WOULD NO LONGER GO WITH NO TROUBLE LIGHTS, WHICH IT GAVE THE IMPRESSION THE CAR HAD SLIPPED INTO NEUTRAL. A TOW TRUCK CAME AND BROUGHT THE CAR TO THE NEAREST FORD DEALERSHIP. THE DEALERSHIP SERVICE REPRESENTATIVE STARTED THE CAR AS SOON AS IT ARRIVED AND IT STARTED UP RIGHT AWAY AND STATED SINCE THERE WERE NO TROUBLE LIGHTS THAT THEY COULD NOT PROPERLY DIAGNOSE THE CAR SO THEY RETURNED THE CAR TO US. ON 5 JUNE, 2013 MY FAMILY AND I WERE DRIVING ON THE HIGHWAY WHEN IT STALLED AGAIN, BUT WE TURNED OFF THE CAR AND LET IT SIT, THEN RESTARTED IT AND IT WAS ABLE TO MAKE IT TO ANOTHER FORD DEALERSHIP WHERE THEY DID AN INSPECTION. THEY DROVE THE VEHICLE FOR 27 MILES AND COULD NOT RECREATE THE ISSUE AND NO TROUBLE CODES WERE PRESENT SO THEY COULD NOT DIAGNOSE IT. THEY GAVE US BACK OUR CAR AND ON OUR WAY HOME IT STALLED FOUR MORE TIMES NEARLY CAUSING ACCIDENTS WITH A SEMI-TRUCK. IT WAS BROUGHT BACK TO THE FIRST FORD DEALERSHIP WHERE IT WAS KEPT FROM THE 7TH-11TH. THE PROBLEM COULD NOT BE CREATED AND THE CAR WAS RELEASED BACK. ON THE WAY HOME IT STALLED AGAIN. ON THE 14TH IT STALLED AGAIN WHILE WAITING AT THE RIGHT TURN LANE AT AN INTERSECTION AND I BROUGHT IT TO THE DEALERSHIP WHERE IT WAS KEPT FROM THE 14TH-19TH FOR FURTHER DIAGNOSIS. THEY WERE FINALLY ABLE TO GET A CODE THAT REQUIRED THE POWERTRAIN CONTROL MODULE (PCM) TO BE UPDATED AND RECALIBRATED. ON THE 20TH IT WOULD NOT START AND A TOW TRUCK WAS CALLED AND THEY GAVE IT A JUMP START. I THEN TOOK IT TO AUTO ZONE AND THE BATTERY TESTED FINE AND THE DEALERSHIP LATER HAD THE SAME RESULTS. A PEN LIGHT TESTER SHOWED POWER WAS BEING DRAINED FROM THE BATTERY. THE CAR STALLED AGAIN ON THE 22ND REQUIRING IT TO BE PUSHED OFF THE ROAD TWICE. NOW THE DEALERSHIP SAYS THE BATTERY IS BAD. RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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