Ford Fiesta Complaints

3,175 consumer complaints on file.

#11572852February 20, 2024
SERVICE BRAKES, ENGINE
I was driving down [XXX] headed to Columbia and as I was approaching a stop light and getting ready to press my break my oil light on my dash started flashing, and when I attempted to push my brake pedal I couldnt. My brake pedal was hard as a rock and wouldn't press in at all. The highway I was traveling on is a very busy 4 lane highway, I was traveling about 60mph and had to pull my emergency brake and practically stand on my brake pedal to get my car to slow down and coast into a gas station parking lot. I barely missed hitting the car in front of me by a few inches. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572178February 15, 2024
POWER TRAIN, SERVICE BRAKES
The contact owns a 2016 Ford Fiesta. The contact stated while driving approximately 35 MPH and descending a grade in the road, the contact attempted to depress the brake pedal to slow down however, the brake pedal went to the floorboard. The contact had to pump the brake pedal to slow the vehicle. The contact stated that the check brakes warning light was illuminated. Additionally, the contact stated that there were also mechanical issues with the transmission. The vehicle could not be shifted into reverse (R) and while the vehicle was in drive (D), the vehicle would hesitate while shifting gear. The contact took the vehicle to a local dealer who diagnosed the vehicle and determined that the clutch needed to be replaced. The vehicle was not repaired. The contact stated that the dealer had not diagnosed a failure with the brakes. The manufacturer was informed of the failure. The failure mileage was approximately 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570984February 9, 2024
POWER TRAIN
The contact owns a 2017 Ford Fiesta. The contact stated that upon attempting to reverse the vehicle, the vehicle failed to reverse as intended. The transmission warning light was illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the transmission. The contact stated that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570873February 8, 2024
POWER TRAIN
The contact's husband owns a 2014 Ford Fiesta. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a dealer where a diagnostic test was performed. The dealer determined that there was a defect with the transmission. The contact was provided an estimate for a rebuilt transmission. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle and the contact was provided a case number. The vehicle was not repaired. The failure mileage was approximately 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566738January 20, 2024
ENGINE
Engine light comes on was told there was a recall but never got any notice in the mail. Supposedly it the transmission module. But wasn’t sure. Ford wanted me to pay to have a diagnostics test done on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566316January 18, 2024
POWER TRAIN
Driving down the street and car started bucking and shifting improperly. I took it in to the dealership and the said the tcm might be under warranty. Then they just said the transmission is bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565711January 16, 2024
EXTERIOR LIGHTING:HEADLIGHTS
The contact owns a 2012 Ford Fiesta. The contact stated while driving 70 MPH, the low-beam headlights became inoperable. There were no warning lights illuminated. Additionally, the USB port was inoperable. The vehicle was taken to the dealer and was diagnosed with corrosion and a fractured pin. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 91,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11565272January 13, 2024
ENGINE
Depressed clutch to slow down and turn left. When mostly through the turn shifted into 3rd gear and attempted to accelerate through the end of the turn. There wasn't any acceleration the engine had stopped running. Local shop said that the engine has low compression and will not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564159January 8, 2024
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, STRUCTURE:BODY
I have a 2011 Ford Fiesta. The vehicle has a really serious issue relating to the fuse box that is mounted under the hood. This issue has a recall and I scheduled it for service at the Ford dealer in bryan, ohio. (Bryan Ford) I have issues with this vehicle that make it extremely unsafe for me and my family to drive. The headlights randomly go out while driving, both passenger and drivers side are affected by this. The doors will not lock and I have no horn now either, making us a target for car jacking. About a month before I found out there was a recall for this I hit a racoon and it knocked off the plastic wheel cover. After I took it in to have the recall fixed Bryan Ford refused to repair this recall due to the missing plastic. I believe my family and I are going to be seriously injured in this vehicle because of the electrical problems related to the recalled fusebox. I blow a headlight approximately once a week and the fuses blow constantly. I believe they do not want to fix this because it is a very time consuming repair that they feel isn't worth thier time. The anxiety I have while driving this car after dark is excruciating and i feel that my families lives are worth the time for this repair. Is this legal for them to decline a known and well documented safety issue related to the fuse box in this vehicle? Perhaps a buy back should be recalled since this does make the vehicle a serious Hazzard to anyone on the road including my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563742January 5, 2024
ENGINE, POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
The contact owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to reverse as needed. The contact stated that while driving, the vehicle was skipping third and fourth gears. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the transmission control module needed to be replaced. The contact informed the dealer about the warranty coverage, but the vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 122,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11562850December 31, 2023
AIR BAGS, UNKNOWN OR OTHER
12/4/2023 while attempting to pull into a parking spot in a parking garage car suddenly accelerated forward at a very fast rate, just prior to acceleration felt like it shuddered. Afraid that it would keep going and go over edge so I pulled to the right while trying to brake and hit a concrete barrier. Terrifying! October 23, 2019 another couple had this happen in another parking garage downtown Indianapolis and they were killed. Car went over the edge. Must have been on my mind! Have owned this car since 02/23/2022, no problems whatsoever, checked out in September of this 2023, all maintenance up to date. Weather was dry and floor pads were not in way (bringing this up because I was asked this by a friend). Been driving 50+ years and never had a car do this. Hit the front drivers side of the car, air bags did NOT deploy, but the insurance company totaled my car. The Capitol Police happened to be in the garage at the time making rounds and were on the scene in seconds from when it happened. Luckily that morning I decided to park on the upper level of the garage and no one else had their car damaged and nobody was hurt including myself. Just prior to trying to turn into the parking space the car had been traveling uphill to the 5th floor - going very slow. A lot of people walking and other cars around trying to park. Don't know if this has anything to do with it but on Tuesday, December 19th, another employee had the same thing happen in the same garage. Her car was a different make and model and was not damaged hardly at all but her airbags deployed! The only thing in common is same garage and there has been extensive construction going on in the garage for months now. Not trying to get anything out of this but this could have had far more serious consequences if this had happened at one of the half dozen intersections I went through that morning before arriving in the garage. Lucky no one was hurt or killed. Apparently this happens a lot!
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11561838December 26, 2023
POWER TRAIN
The contact owns a 2011 Ford Fiesta. The contact stated that while attempting to start the vehicle, the vehicle was slow to start. The vehicle started after several attempts. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed and determined that the clutch needed to be replaced. The contact stated that the vehicle failed to reverse or shift into park after the TCM was replaced. While depressing the brake pedal, the vehicle failed to stop. The manufacturer was contacted, and informed the contact there was no warranty coverage on the vehicle and referred the contact to the NHTSA Hotline. The failure mileage was approximately 155,567.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561347December 21, 2023
ENGINE, POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that while driving at 50 MPH the engine began to smoke. The engine light was illuminated at the time of the failure. The vehicle was then towed to an independent mechanic. The vehicle was diagnosed with engine failure. The engine was replaced. The contact then stated that 4 months after while driving the contact was depressing the accelerator and the vehicle would not pass 5 MPH. The vehicle was then taken to an independent mechanic where it was diagnosed with transmission failure. The dealer was contacted and stated that next appointment was 2 months wait. The manufacture was not contacted. The failure milage was 86000. VIN tool confirmed no open recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561353December 21, 2023
AIR BAGS
The contact’s grandmother owns a 2018 Ford Fiesta. The contact stated that while driving up a hill, the vehicle started sputtering, vibrating, and jerking. The sputtering was severe, causing the front driver's side seat belt to be activated. The vehicle was immediately driven to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11561142December 20, 2023
ELECTRICAL SYSTEM, VISIBILITY
The contact owns a 2012 Ford Fiesta. The contact stated that while attempting to activate the headlights, the headlights failed to respond. The contact stated that several attempts were needed for the headlights to become operable. However, the failure reoccurred, and the low-beam headlights failed to function as needed. The contact checked the high-beam headlights and the high-beam headlights functioned properly. The contact stated no warning light was illuminated. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed or repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Customer Satisfaction Program Number: 19B22 - Corrosion due to road salts in the Battery Junction Box (Electrical System, Visibility). The failure mileage was approximately 153,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560497December 16, 2023
UNKNOWN OR OTHER
Clutch "A" stuck engaged...loses power and if driven for a while dash lights up saying "transmission is hot wait 5 minutes " In addition to the previous issue, the car will not will not start right away. If you turn the key forward and pull the car down into last gear and back up into park, the car will start most times, otherwise I will have to jump start it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560247December 15, 2023
POWER TRAIN
The car lurches, and hops during acceleration. I came to a stop one morning, and it would NOT move at first. I just bought this car a week ago. I had a test done and the solenoids in the transmission are stuck on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559739December 12, 2023
POWER TRAIN
The contact owns a 2016 Ford Fiesta. The contact stated that upon starting the vehicle and shifting into drive(D), the vehicle rolled but failed to respond as needed with the accelerator pedal depressed. The contact stated that the vehicle then stalled. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular failure. The “Service Transmission” warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the transmission control module (TCM) and the contact was informed that the TCM needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559470December 11, 2023
POWER TRAIN
The contact's daughter owns a 2016 Ford Fiesta. The contact stated that the vehicle failed to reverse. The service now warning light was illuminated. The vehicle was taken to an independent mechanic and was informed that the failure was due to the TCM. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559321December 9, 2023
ELECTRICAL SYSTEM, POWER TRAIN, POWER TRAIN:AUTOMATIC TRANSMISSION
we broke down in hopskinville kentucky at a gas station. had problems with going into drive and reverse. not wanting to shift. got it going on highway. wouldnt shift into gears lost of power. engine roars loudly and has difficulty shifting to higher gears when we attempt to accelerate. It feels like gears ears slipping or catching when speeding up or slowing down.Unpredictable shifting Trouble shifting into higher gear Trouble downshifting Getting stuck in the same gear. yes it has cause it would not shift and be stuck in the road.. took it to lovegreens in kirksville MO back at home. been nothing but issues and problems. they have lied to us and the ford customer service. they never ran a test on my vehicle they told ford that they havent done a test cause i was trying to get a loaner vehicle,. it has not been inspected. none of the lights came on until we experence the breakdown in kentucky. made it to athens alabama then had it trailered back to kirksville mo due to it almost causins a wreck. lovegreens said they have fixed the recall of the tcm but it was never fixed. i asked ford if i can get a diagnostic test if i can take it to another dealership for the recall... they would not honor it due to lovegreens claiming they fixed the tcm. 2 weeks later i went to pick the vehicle up it was stuck in first gear and it would not shift out of 1st gear. put it in L and then back to drive still would not shift gears. i decided to park it and i havent drove it since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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