Ford F-450 Complaints (2024)

9 consumer complaints on file.

#11772586October 21, 2026
UNKNOWN OR OTHER
I purchased a 2024 F-450 Limited from Phil Long Ford of [XXX] [XXX] located in [XXX] on XXX. After noticing that I was the third (sometimes the fourth listed owner) I decided to do some further investigation on the truck's history. I've come to find out that the truck was imported from [XXX], which was never disclosed to me at the time of purchase. The vehicle’s electronic systems and safety components have repeatedly malfunctioned, including the Hill Start Assist system, Hill Descent Control system, Blind Spot Detection system, diesel exhaust fluid system, and powertrain control system. These failures are documented through FordPass alerts dated May–August 2023 (it was sold to me as "new" and built at Ford's [XXX] plant in September of 2024) and Ford Oasis records, which is impossible for a 2024 model year truck and indicates prior use, module tampering, or VIN corruption. All components remain available for inspection. These failures placed my safety at risk by disabling braking‑assist systems, stability‑control systems, and exhaust‑emissions controls while driving. The AC hasn't worked on the truck in months. The problems have been reproduced and confirmed through FordPass, Ford Oasis, and diagnostic data showing module faults, mileage inconsistencies, and ECU irregularities. The vehicle has been inspected by multiple Phil Long Ford locations throughout [XXX], FordPass connected‑vehicle diagnostics, and Ford Oasis, all of which show repeated system faults and warnings. Warning lamps and messages first appeared in May 2023 according to FordPass, long before the vehicle was sold, or even built for that matter, and continued through 2024–2026. Based on the evidence, the cause appears to be prior foreign‑market use, improper importation, undisclosed repairs, and electronic module tampering. If any portion of this cannot be conclusively verified, the cause is UNKNOWN and based on the best available documentation. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757734August 18, 2026
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
The contact owned a 2024 Ford F-450 SD. The contact stated that while his fiancée was driving with cruise control set to 57 MPH, there was an abnormally strong smoky odor inside the cabin of the vehicle. No warning light was illuminated. The driver pulled over to the side of the road and there were flames coming from the engine bay. The driver called 9-1-1. The driver attempted to extinguish the fire with assistance using three fire extinguishers but failed to extinguish the fire. The vehicle became fully engulfed in flames before the Fire Department arrived on the scene. The fire department extinguished the fire; however, the entire vehicle burned, leaving only a fraction of the tailgate intact. Neither a Fire Department nor a Police report was filed. The contact's dog sustained a burn injury; however, the driver was not injured. The vehicle was towed to a tow yard and was pending the decision of the insurance company. The manufacturer was notified of the failure, but no assistance was provided, and the contact was referred to the insurance company for assistance. The failure mileage was approximately 9,707.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11727190March 26, 2026
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
The contact owns a 2024 Ford F-450 SD. The contact stated that while the contact's wife was driving at an undisclosed speed, the heated seats were activated. The contact's wife sustained second-degree burns to the back of both upper legs. The contact stated that one leg had a second-degree burn the size of a quarter, and the other leg had a second-degree burn the size of a silver dollar. The contact stated that the failure occurred while the contact's wife was traveling out of town. The contact had not received medical attention yet, however an appointment had been scheduled for medical attention. The dealer was made aware of the failure. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 12,931.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11714467January 30, 2026
ENGINE, FUEL/PROPULSION SYSTEM
n October 28th, I left Atlanta, Georgia with a load going to Pittsburgh–Philadelphia. On October 29th, 2025, around 12:30 a.m., I was approximately two miles north of Birch River, West Virginia. While driving uphill at a steady speed of about 60–65 mph, I suddenly heard a loud popping sound, as if something had exploded or blown inside the engine. Right after that, the truck immediately lost power, and I pulled over to the shoulder as quickly as I could. As I was stopping, I saw flames coming through the hood directly in front of me, mostly from the driver’s side. I grabbed the fire extinguisher from inside my cab and opened the hood. On the driver’s side of the engine, I saw heavy flames coming out under high pressure. I emptied the entire extinguisher, but the fire did not stop. Then I ran to get my second extinguisher from the trailer and used it completely as well, but the flames kept burning. I noticed that strong flames were also coming from underneath the front driver’s side wheel area.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11695977October 28, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
This is the third time I have had this issue. I will be driving my truck and will out of nowhere get a warning on the dash that says: “Pre-Collision Assist not available” then after that happens I will not be able to set the cruise control. This can only be fixed by a trip to the dealer ship and usual takes 10-15 days to get fixed. It will work as normal for a few thousand miles than come back. It also happened approximately January 2nd with approximately 2000 and March 15th with 4000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11683286August 26, 2025
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
While driving systems start to fualt, pre-collision not available, pre-collition fault, cruise control stops working, hill descent control fault, hill start assist warning. Started happening soon after purchase and happens ramdomly while driving almost every time. Resets after vihicle is turned off and back on. Had dealer inspect promblem and was told there was no fix for it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11634759January 7, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
A warning comes on stating the Pre-Collision Assist not available and does not go away. Adaptive Cruise Control and Standard Cruise Control also do not work. It has been at the dealer and they can not get it to work. From reading online this has happened to a handful of 2024 Ford Super Dutys.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629086December 5, 2024
ELECTRICAL SYSTEM
The contact owns a 2024 Ford F-450 SD. The contact stated while driving approximately 35 MPH, there was a popping sound coming from behind the instrument panel. The contact stated that there was smoke coming from the instrument panel and through the vents. The vehicle was pulled over to the side of the road, opened all the windows, and inspected the vehicle but found no failure. The contact reentered the vehicle and noticed flames coming from the middle of the instrument panel. The contact extinguished the fire with a fire extinguisher. Neither the Fire Department nor the Police Department were notified. The vehicle was towed to a dealer however, the failure could not be duplicated. The manufacturer was notified of the failure. The failure mileage was approximately 300.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11570561February 7, 2024
EXTERIOR LIGHTING
What component or system failed or malfunctioned, and is it available for inspection upon request? High beam "projector style" LED headlights have bright lines that are very distracting when driving at night. How was your safety or the safety of others put at risk? Driver's vision is impacted. They are particularly bad on curvy, mountainous terrain. The bright lines produced by the high beams impair vision similar to how a movie with flashing lights might affect a person. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, by 2 dealers. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No, I am trying to get the manufacturer to do so. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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